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Stake.us Social Casino
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20bet Casino

Our Rating CasinoRank
9.4/10
CasinoRank
Player Rating 194 reviews
8.9/10
194 reviews
Complaint Response 74 complaints
1 day avg. 74 complaints

AskGamblers Quick Overview

Editor’s View

From the moment you enter 20bet Casino, you can immediately see a vast number of different casino games you can play. The operator also offers a wide range of bonuses for new and existing players, while you can always contact chat support if you have any questions. 

The casino has a modern look and a website which is easy to navigate both on your phone and desktop.

What we like
  • Live chat is open 24/7
  • Mobile app
  • Multiple payment methods available
What we don’t like
  • Live chat agents are slightly unresponsive
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


20bet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://20bet.com/
Established
2020
Licences
Curacao Gaming Control Board, Kahnawake Gaming Commission
Affiliate Program
Languages
English, German, Polish, Portuguese, Hungarian, Norwegian, Spanish, French, Finnish, Italian, Czech, Japanese, Greek, Hindi, Filipino, Korean, Indonesian, Malaysian, Thai, Vietnamese, Chinese, Uzbek, Azerbaijani
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino
VIP / Loyalty Program
VIP Program
Mobile Apps
IOS, Android
Social Platforms
Telegram, Instagram, X

General Information About 20bet Casino

20bet Casino is an online casino with a Curacao gambling licence. The casino has been open since 2020 and it’s one of the holders of our Certificate of Trust

You can easily switch between different languages and customise your experience. Registration takes a few minutes to complete, and once you do, you’ll be taken straight to the lobby.

Before you make your first deposit, we advise you read our online casino review of 20bet Casino and learn all there is to know about it.

StallCation
StallCation

Complaints

Read the complaints other players have left for 20bet Casino. Learn more about complaints.

Show all complaints
20bet Casino - Withdrawal delay despite completed verification and respected limits
Hello AskGamblers team,

I am submitting a complaint regarding delayed withdrawals from an online casino, despite full account verification and compliance with all stated withdrawal limits.

Casino details
• Casino name: 20Bet
• Website used: bet20play.com (official 20Bet domain used for my account)
• Country of residence: Switzerland
• Withdrawal method: Bank transfer (IBAN – UBS Switzerland)

Chronology
• 21 December: I requested several withdrawals (22’130 CHF) each within the allowed limits.
• My account is fully verified (ID, selfie, residence permit, proof of deposit, bank details).
• One withdrawal was marked as “Successful” by the casino.
• Other withdrawals remain in “Processing” status, despite:
• daily limit: 4,000 USD
• weekly limit: 10,000 USD
• these limits not being exceeded.

As of today, no funds have been received on my bank account, despite the “Successful” status being shown on the casino side.

Issue
• The casino confirms withdrawals internally, but funds are not credited.
• No clear explanation is provided as to why:
• only one withdrawal is finalized,
• others remain stuck in “processing”,
• and no concrete payment timeline is communicated.

What I am requesting
• Confirmation that the withdrawal marked as “Successful” has actually been sent to the banking system.
• A clear execution schedule for the remaining withdrawals.
• Mediation to ensure withdrawals are completed in accordance with the casino’s own terms and conditions.

I am not requesting special treatment — only the execution of withdrawals already approved and compliant with the stated limits.

Thank you in advance for your assistance. I am available to provide any supporting documents (screenshots, emails, verification proof).

Kind regards !
staus Resolved
CHF22130

Complaint Statistics

Resolved 63
Avg. Amount $ 4,429
Avg. Complaint Duration 4 days
Avg. Response Time 1 day

Review this casino

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Player rating
8.9/10 194 reviews

Top reviews from our players

I want to say a few good things about 20bet. I have been using the platform for six months and so far it remains one of the most convenient for me at the moment. The managers are professionals who can always suggest something useful and remind you of promotions. Also, if you don't want to constantly fight for your winnings and their withdrawal, then 20bet is a good choice. There have been no delays in payments for six months.

As I said, there have been no difficulties in six months. Yes, not everything is perfect, but these are some small situations that were mostly resolved with the help of the support team.

Hello, Thank you for taking the time to share your positive experience with 20Bet. We're thrilled to hear that our platform has remained convenient for you. We're particularly pleased that you find our managers to be professionals who provide valuable suggestions and keep you informed about promotions. Ensuring a seamless and hassle-free experience, especially regarding winnings and withdrawals, is a priority for us. We appreciate your acknowledgment that there have been no delays in payments during your time with us. We understand that perfection is a journey, and we're grateful for your understanding of any small situations that may have arisen. Our support team is here to assist, and we're glad to hear that they have been helpful in resolving any concerns you encountered. If you ever have additional feedback or if there's anything specific you'd like to share, feel free to reach out. Thank you for choosing 20Bet, and we look forward to continuing to provide you with a positive and reliable gaming experience.

user avatar

I registered here a year ago and still bet on 20bet. They did not let me down in terms of payments and accurate betting calculations. I have had a case when a deposit of $100 was not credited immediately. I was surprised and wrote to the support service, where my problem was solved in 2 minutes. This is what I call quality service. Difficulties can arise from time to time, the main thing is to solve them quickly and skilfully.

During the year of use, I had only one problem, which I described above. That's it. I never thought that such stable sites still exist. If a year has passed in such a stable situation, I think it can only get better in the future.

Hello, Thank you for sharing your positive experience with 20Bet. We're pleased to hear that over the past year, you have had a reliable and stable experience with our platform. We appreciate your understanding of occasional difficulties and are glad to have promptly resolved the issue you encountered with the support team. Your satisfaction is our priority, and we're committed to providing quality service. If you ever have additional feedback or require assistance, feel free to reach out. We look forward to continuing to provide you with a positive betting experience.

user avatar

I really like it here. Fast payouts, clean design, customer friendly support. I like the fact it has a large range of games including all my favourite games are slow to load. Live chat service.

Hello! Thank you for taking the time to leave a review. We are very happy that you enjoyed your time with us, we look forward to seeing you back on our platform.

user avatar

Well I decided to give it a try after reading some reviews, to be honest, they have lots of games and I only play slots, I made 2 deposits, and won a small amount, so I decided to try how it goes with the cash-out. They sent me an e-mail to upload my necessary documents, and I did...I was surprised coz only in a few hours my account was verified and in another few hours, my withdrawal was approved. almost 3 hours . Well, I used bank transfer, and my winnings were transferred you my bank in less than 10 hours, and that's very fast. Today I made another withdrawal, it was pending for 2 hours and approved in 2 hours, very fast. So I must give a 10/10 to the payment team, and the support was also ready to answer my question very kindly and fast 10/10...I just want to gratulate this site for this well-qualified team. Thanx

In fact, I do miss some providers which are not available for my country but may be available for other countries, like pragmatic play&go, and quick fire, in general, what is very important in any online casino is the withdrawal process and the support, and as I mentioned it was 10/10

Hello, thank you very much for taking the time to leave your feedback, we value every customer's opinion extremely much. We are very happy that you enjoyed your time on our platform and that you were satisfied. We look forward to seeing you again!

user avatar

Good app, very good odds, huge amount of matches in live,.But it's still not worth bcuz when you want to withdraw its starts of problems. SO please don't deposit anything to this bookie.

Withdraws, if you have respect for yourself don't Sign up to 20bet, seriously worst oddsmaker when it comes to withdrawing. They constantly lying to customers, freezing withdraws for no reason, delaying withdraws, its not 2015 when its common in 2k23 for first clients wanna have fast and clear payments. In 20bet is only trouble when it comes to withdraw, they don't take seriously clients and answer with same copy messages like bot, it some good other bookie like 22bet, don't waste time and nerves. Been that done that, is casino for you if you like getting verified 4 Times every month and waiting for withdraw to e wallet x weeks, horrible in 2k23.

Hello! We are sorry to hear that you have such an opinion. Our specialists are always ready to help sort out any situation, please email us at [email protected]. We will be happy to help you understand and resolve the issue.

user avatar

I visited this casino last night, I didn't remember anything special about it. Usually, account verification is faster in a casino with such a license. The support service is not very detailed with players.

I didn't find the games I liked the most in this casino. The RTP of the games is not very high. I'm not sure that I'll come back to this casino again.

Hello! We regret that you have formed this opinion. We are constantly working on increasing the number of games and user comfort. We hope you will change your opinion in the future. We will be glad to see you on our platform again)

user avatar

To be honest, I liked this site from the first moment I opened it. Everything is clearly organised. There is nothing too much and nothing really missing. I cannot speak too much about the casino side, since I am not a huge casino games fan but the betting section is really nice. Huge choice of events and a nice selection of markets under every event, both live and prematch.

The only annoying aspect I occurred was the fact that it took them three days to get the money I deposited to show up on my gaming account. This is by far the slowest I have seen anywhere (usually a deposit becomes usable in just a few seconds/minutes)

Hello! Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our website and found it well-organized. We strive to provide a seamless and user-friendly platform for all our customers. We appreciate your feedback regarding the deposit process. If you have any further feedback or suggestions, please feel free to reach out to our customer support team. We're here to assist you and ensure you have a top-notch experience with us. Thank you once again for choosing our casino.

user avatar

I'm totally satisfied and it's now my favorite casino - bookmaker. I've been playing online for years and I have to say I don't have a bad feeling here. The verification was very fast back then and the payouts also run smoothly - sometimes 2-3 days, but I think that's normal. The limits are adapted to the terms and conditions and you should read them beforehand. I received a maxwin of 100k and made further profits - so far there have been no problems paying them out. You will only be canceled if you have exceeded the payout limits.

In my opinion, there is nothing to improve. The layout of the site could possibly be revised, but that's just my opinion. The customer service could possibly be a bit more detailed.

Good day! We sincerely appreciate you taking the time to share your feedback. Your review means a lot to us, and we're delighted to hear that you enjoy spending time on our platform. It's our goal to provide you with an exceptional experience. We wish you the best of luck and hope you continue to have an exciting and enjoyable gaming journey! If you have any questions or need assistance, feel free to reach out to our team. We're here to help. Thank you again for your support and for being a part of our community!

user avatar

1 ) Good selection on sports betting.
2 ) Good Odds .

1 ) They delay pay outs for days, sometimes even weeks, for no reason and hope that you will lose the money meanwhile.
2 ) They also decline payouts for no reason and force you to use other payout method. Again with the hope that you will lose the money while they do verification for the new payment method which also takes a few days/weeks.
3 ) Support chat is not helpful, they only send you automatic answers.

If you are looking for a serious company then 20bet is definitely not the right choice! If you lose your money is gone, if you win it is not sure how or if you will get your money.

Good day! We understand that you may have formed a certain impression, and we genuinely apologize for any inconvenience caused. Account verification is a necessary step when initiating your first withdrawal. Our dedicated team is committed to ensuring that this process is as swift and seamless as possible, and we're here to assist you every step of the way. To expedite your account verification, we kindly request that you reach out to our specialists at [email protected]. They are well-equipped to guide you through the process and address any questions or concerns you may have. Rest assured, we are fully dedicated to providing you with a smooth and satisfactory experience. Thank you for your understanding and cooperation. Your feedback is highly valued as we continuously strive to enhance our services for the benefit of our esteemed users.

user avatar

Nothing. This casino doesn’t meet any of my like. Although their live support is 24/7 but they cannot solve any problem. Please avoid coming😭 I should read all of reviews before I made the first deposit.

Please avoid this casino. I had my very difficult first withdrawal and follow by a week I was told by support agent I can submit another 3000 euro but they still rejected my withdrawal. Their live support and their finance team just kicking ball around player.

Hello there! We genuinely appreciate you taking the time to share your feedback. We want to assure you that, when the withdrawal rules are adhered to, the process is swift. For new users, however, it is necessary to complete the account verification procedure. Rest assured, our dedicated support team is available around the clock, ready to assist you with any inquiries or concerns you may have.

user avatar

20bet Casino News

Read all news about 20bet Casino, check for updates and stay tuned for exclusive bonuses.

20bet Is Our Newest Certified Casino
Industry 20bet Is Our Newest Certified Casino

20bet Casino’s been on a roll lately and passed our various tests successfully, so we decided to adorn it with our Certificate of Trust! We congratulate the new joiner and invite you to see why 20bet deserves a place among our most trusted online casinos.Check, Check, Check!You all know by now: we don’t give out the AskGamblers trust badge to any old casino; there are rigorous criteria to be met, and only the best of the best qualify for it.Among other things, a casino must:Have a CasinoRank 8 or higherBe listed on AskGamblers for at least 6 monthsOperate with a valid gambling licenceOffer varied responsible gambling toolsProvide responsive supportGuarantee quick and secure payoutsBet All Your Chips on 20bet!With a CasinoRank of 9.1 and complaints that get resolved quickly, 20bet Casino has rightfully earned the badge.I’ve been playing at 20Bet Casino for quite a while now, and I can confidently say it’s one of the best online casinos I’ve come across, said user slokarjanko.Plenty of games and payment methods, coupled with a helpful support team - these are just a few reasons why players keep going back to 20bet Casino.Visit 20bet CasinoAlthough our player reviews are genuine, you can always visit the casino and see for yourself what 20bet Casino is all about.If you decide to join, you will be greeted with a welcome bonus of 100% up to €/$ 120 + 120 Free Spins.Give it a go and tell us what you think about this site in the comments!

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