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Omni Slots Casino

Our Rating CasinoRank
7.8/10
CasinoRank
Player Rating 41 reviews
6.4/10
41 reviews
Complaint Response 14 complaints
2 days avg. 14 complaints

AskGamblers Quick Overview

Editor’s View

Omni Slots Casino brings you thousands of different casino games you can play from the comfort of your home. With a wide range of payment methods, it’s easy to make a deposit and start playing. The website is well-organised, making it easy to access everything you need.

What we like
  • Excellent live chat support
  • Wide range of payment methods
  • Various offer of casino games
What we don’t like
  • Lower withdrawal limits for e-wallets
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Omni Slots Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.omnislots.com
Established
2015
Licences
Malta Gaming Authority
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino

General Information About Omni Slots Casino

In our real casino reviews, we’re analysing each online casino in great detail, giving you all the accurate information you can use before you sign up. We’ve carefully inspected Omni Slots Casino, testing out different aspects of the website.

The first thing you should know is that the casino is licensed and regulated by Malta Gaming Authority. It’s one of the best casino websites with this licence, having the CasinoRank of 7.9.

StallCation

Complaints

Read the complaints other players have left for Omni Slots Casino. Learn more about complaints.

Show all complaints
Omni Slots Casino - Payout cancelled because of "strategic betting"
Dear AskGambler team,

I opened an account with OmniSlots last week because of good reviews and deposited a total of 2750 EUROS, ranging from 100-500 Euros each time. From 2 of these deposits, which were 500 Euros each, I managed to win a bit and made 3 different withdrawals of 1000, 1500 and 1000 euros. The first 2 deposits coming from the first 500 Euros deposit were given an OK status (also the site had a problem with my viewing my withdrawal history right from the beginning which they never resolved, so I had to ask the support to check if my withdrawals were ok). However after my third withdrawal I received an email stating that you will cancel my withdrawals and only deposit the last 500 deposit because of “strategic betting”. I asked them to explain how my betting was strategic as I play normal blackjack with high and low bets at random and it is all luck and if they had a problem with my way of betting they could have said so when I was losing 2750 Euros and not only when I managed to get lucky and win. However, they just repeated themselves and did not show any prove of that. I feel extremely discriminated as a new gambler. I have played the same way, mostly computerized blackjack across other gambling sites with no problems and I never managed to win as a net as it is not a winning strategy, just normal highering and lowering bets because of getting bored. I feel their claim is against fair play by confiscating my winnings and not reimbursing me for my losses and making the odds hugely on their favor more than what is expected from gambling sites. I like this matter to paid a closer attention too and I am extremely upset and displeased with how they treated me.
staus Unresolved
€3500
Omni Slots Casino - Stalling payment for 4 months
I registered on Omni slots casino on 21st of September. I made deposit of 200 euros using my Neteller account. I ended up winning 9200 euros and wanted to continue playing, I asked casino support if I can place higher bets, to which it replied that I have to make withdrawal first and then re-deposit. I agreed and in order to withdraw I was first asked to submit documents such as ID and proof of address as well screenshot of my Neteller account and selfie of myself holding my ID which I did submit. I received an e-mail that my account was successfully verified and that I can withdraw my funds to Skrill in 1 business day. However, I deposited from my Neteller account and wanted to withdraw to Neteller as well. I had no other choice but to present my Skrill account to casino and casino stated that I could not withdraw to my Skrill account I could only withdraw using bank transfer. I presented 2 bank accounts to casino as well as the bank statements and casino requested that I send them the bank statement from the bank account from which I was funding my Neteller wallet. I sent this bank statement to the casino and I was requested a video call using Skype. I successfully passed the video call verification on 18th of December and I haven`t been receiving any replies until 7th of January. After that, I was asked to present a bank statement that I already presented and I once again sent the bank statement with the bank stamp. Then I was asked to present Notarized documents on 10th January and while I was preparing them, after 4 days, my account was blocked and my winnings were confiscated. I prepared all of the documents and sent them on 19th without knowing my account was already blocked by that time. In the end, first of all casino asked me to withdraw my funds, then successfully verified my account, then did not allow me to withdraw to my deposit method and started asking me for additional verifications which it have been doing for 4 months, and after for 4 month it was still asking me for some verifications and blocked my account after I did not send them the documents in 4 days and sent in 9 days instead. According to terms in conditions, there are no time frames for the documents submissions, especially since when the manager of the casino can go missing for 2 weeks and not reply to my messages. Dear Ask Gamblers team, please help me with the resolution of this issue.
staus Resolved
€9200
Omni Slots Casino - Refused to pay my €7,075 winnings due to software error which occurred AFTER my winning session
My winnings of €7075 on 16/07/2018 got voided because of the wazdan error (which happened a day later) on 17/07/2018. Let me explain this step by step.

Wazdan error: apparently wazdan forced an update on their slot machines without noticing Omni Slots which resulted in bets not deducting from players accounts.

My complaint: Bets were deducting from my account balance just fine. I would of course have noticed if this wasn't the case. To ensure this even more: I had about €700 left in my account when i won the big amount of exactly €8000, leaving me with €8700 balance in my account. I continued my bets and lost around €1675, which left me with an account balance of €7075. I cashed out 100% of my balance which later got cancelled. Also, the wazdan error happened at 17/07/2018 (as stated in the email) and my cash out and plays happened at 16/07/2018.

What happened: After 1.5 month of emailing the support daily (who were really nice to me, this was not an issue), i got a full refund of the deposits i made on 17/07/2018 and got partially refunded the deposits i made on 16/07/2018 (total deposit that day: €2848. refund: €1680).

What do i want: I would be totally satisfied if i could get the winnings i won legit of €7075 back minus the refunds. If my calculations are correct this will leave me with €3740.

I really hope we can work this out.

Kind regards,
Chaim
staus Unresolved
€3740

Complaint Statistics

Resolved 11
Avg. Amount $ 2,991
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

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Player rating
6.4/10 41 reviews

Top reviews from our players

Very generous casino, very good social media can keep you busy around the week.
They have quite good communication via emails, you have the feeling that its almost personal.
I adore Christa, ove her.

I certainly don't like that playing with bonus money don't contribute towards the wagering requirements.
I can't understand either that they break down the winnings from free spins

Fast registration and verification. Lots of various games. Many deposit and withdrawal methods. Overal it is not bad casino. Preaty much like any other online casino.

Chat customer service took few times too long to respond, and it happened when I was very nervous due to losing lots of money on those days. It didn't feel right.

It's nice to play and the withdraw is fast. I like the layout and some of the games. Bud they must a lot of slots. That I like example fire joker. I play almost every month.

There are also lot of slots not in the site. And they have almost no free spins when you already have a account. They only have free spins when your depositing.

Omni Slots dont give to players no deposit bonus. They are using microgaming and betsoft softwares games and I love them. What about promos, so they are suggesting us 100% welcome bonus for a first deposit plus 50 free spins. I love these double first dp bonuses.
I like that casino. Its not my favorite, but its still good. I use neteller, so its good for me.
And they provide my favorite wazdan games "_

The first thing that I've ever noticed, is that the no deposit bonus, which I think are 20 free spins or 10 on registration is expired, so I couldnt use it. The casino should offer a new no deposit bonus, I think that's one of the main reasons that make a player to decide if they wanna register or not.

I play casinos nearly 9-10 year, and I had membership of these big and famous name casino websites, soon before after I read reviews here I wanted give a try, I think one of the best casino I ever played, helpful chat assistants, quick verification, and simple layout, much variety of games.

As I seen, they need to get rid of some providers cuz win percentage is really low, it puts the omnislots down. Rest I don't have negative things to say

I have found them short while ago, i think they are part of omni casino a very good reputable playtech casino! with excellent low wagering bonus and really safe and fast withdrawals! it's nice they build a some kind of sister site, where more providers are offered, such as microgaming! also this website, have perfect payment methods, fast withdrawals really good customer support, and perfect promotions, for sure a casino where everyone can enjoy lot of time!

The first thing that i've ever noticed, is that the no deposit bonus, which i think are 20 free spins or 10 on registration is expired, so i couldnt use it. the casino should offer a new no deposit bonus, i think that's one of the main reasons that make a player to decide if they wanna register or not.

Hi Madluck, First I want to make clear that we are not part of Omni Casino and for sure not some kind of sister site. Secondly, we don't have a no-deposit bonus for new sign-up accounts. We offer 50 Free Spins with your first deposit plus a 100% bonus up to €300. If you see a no-deposit offer of Omni Slots please send an email to our support team so we can look into this. Sometimes marketing partners might publish the wrong information so we can correct this. Finally, I am happy to hear that you like our promotions and our customer support team. Christa

user avatar
Inactive user
1/10

Nothing positiv to say. The casino is not taking care of responsible gaming requests.

The casino accept deposits from restricted country’s like Switzerland and keep the money. The aloud to have two accounts even one is self excluded and accept deposits but no refund. I can’t recommend this casino.

We take all complaints extremely seriously. However, we would like to point out that in the space of one hour this player has submitted 4 complaints on 4 casinos including ours all with a similar basis  "nothing positive to say...bad experience..." Over the past 3 months the player has complained with similar reasons on 11 online casinos. However, as stated we take all complaints seriously and address his review as follows. The player failed to provide his documentation for verification so we were unable to see the connection with his previous account which was blocked on 20/12/2017 which was the date this was requested by him. Our T&C S4.3 clearly state that a player can only open one account with Omnislots. The player failed to inform us that he had another account with us. The player contacted us after playing for 4 days and then told us that we should not have opened his account as he had another account with us. We wrote to the player on 19/02/2019 informing him that it was his responsibility  to inform us that he had opened another account and we have since blocked the new account.  With regards to the Swiss change in legislation, we are well aware of the change in legislation and have until the July of this year to remove ourselves from this jurisdiction.  We stress that we take the laws, regulations and complaints extremely seriously. 

user avatar

what can i say.. now i finally after 10 years online casino play met the scam casino that take my 2700 euro winnings. And three times i asked simple questions via online chat.. every three times answers were something odd and wrong, i dont know are those chat persons aware any rules that their casino have??? You all players know that is some slot game is not allowed to play with bonus money, then other casinos have this pop-up window where it tell to player that "you cant play this with active bonus!"
Ho HO not merry christmas to Omnislots, you just make my christmas very dark!

It's a broad variety of games, easy setup and registration.

Bin playing and spending over 2500 euro, the usual payback percentage is very low. Often compensated and crazy wager rules when accepting bonusses.

Hi Jeroen83NL, unfortunately we are not in control of the payout to the players. As you maybe know these are not on our servers but we lease them from certified companies. The wagering rules we have are average in the gaming industry . I am sorry you did not win this time, you can't win them all. BR Christa

user avatar

Very fast withdrawal. It was 3000 EUR and they sent it in 1 day directly to my bank account.
Very nice customer service as well and great slots. I wish they get more with the time but still a very nice choice.

They don't have slots from "big time gaming" like white rabbits and bonanza"

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