Ag Awards

Lucky Casino

Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Lucky Casino Review

  • 0-24 withdrawal time frame
  • Top-tier software providers
  • Mobile-friendly
  • Live chat present
  • Large number of restricted countries
  • Live chat not available 24/7
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General info & Latest Promos
Established 2015
Owner Glitnor Services Limited
Casino Promotion Lucky Casino: 200% up to €100

Lucky Casino is a whimsical online casino with a vast selection of games for desktop and mobile casino players. It offers NetEnt, Microgaming, Beast Gaming, Play’n GO, NYX Interactive, GameArt, Betsoft, NextGen Gaming, Rabcat, Genesis Gaming, Big Time Gaming, Endorphina, and Ezugi games in one convenient location. There is also a unique quest element that can earn players special rewards as they play. Lucky Casino is licensed and regulated by the Swedish Gambling Authority and Malta Gaming Authority.

Restricted Countries and Territories

Several countries and territories are prohibited at Lucky Casino due to commercial or legal reasons. These include, but are not limited to Belgium, Denmark, France, Hong Kong, Italy, Nigeria, the Netherlands, the United Kingdom, and the United States. See our casino details below for a full listing.

Virtual Games

Lucky Casino is home to hundreds of leading online slot games from an array of different providers. Most of these are bonus video slots with a huge selection of themes and special features, but a few classic slots are also available. The hottest games include Starburst slot, Gemix slot, Merry Xmas slot, The Invisible Man slot, and Twin Spin slot.

Players also have access to plenty of other casino games and other specialties at Lucky Casino. These include everything from Blackjack and Roulette variants to Oasis Poker, Pai Gow Poker, Sic Bo, Casino War, Baccarat, Let it Ride, Craps, and dozens of others.

The video poker selection at Lucky Casino contains 11 different games from the Microgaming studios. Among them are All Aces Poker, Aces and Eights, Jacks or Better, Deuces Wild, Bonus Deuces, and Louisiana Double.

Live Games

Lucky Casino features the full suite of live dealer games from Ezugi. The games offer players a flexible range of betting options and truly interactive features, with the goal of providing a similar experience to a land-based casino. Live Blackjack, Live Roulette, and Live Baccarat are all available.

Mobile Gaming

Lucky Casino ensures that players on the go can still enjoy their favorite games. The mobile version of the casino features dozens of slots and other casino games in a convenient touch-based format. No app download is required; players just have to open up the casino’s website through their mobile browser.


Lucky Casino ensures that players can get help for any question or issue 7 days a week. This is made possible through a live chat helpdesk available directly through the website. Agents are available between the hours of 10:00 and midnight CET every day. Players who have an inquiry outside of these hours can fill out a contact form and expect a reply within 24 hours.

Security and Fairness

Lucky Casino protects players with SSL encryption, the standard for online security. This technology prevents anyone from being able to read or even decode information like passwords, financial details, and other personal data.

Lucky Casino uses only games from reputable vendors who have all been audited for fairness. As such, players can expect a genuine gaming experience.


Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Algeria
    • Angola
    • Asia
    • Australia [1]
      • New South Wales
    • Bahrain
    • Belgium
    • China
    • Cuba
    • Denmark
    • Eritrea
    • Ethiopia
    • France
    • Hong Kong
    • Indonesia
    • Iran
    • Iraq
    • Italy
    • Jordan
    • Kuwait
    • Libya
    • Malaysia
    • Marshall Islands
    • Mauritania
    • Mauritius
    • Morocco
    • Norfolk Island
    • North Korea
    • Oman
    • Pakistan
    • Qatar
    • Rwanda
    • Saudi Arabia
    • Somalia
    • South Sudan
    • Spain
    • Sudan
    • Syria
    • Tunisia
    • Turkey
    • United Kingdom
    • United States [56]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Puerto Rico
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Yemen
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

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Lucky Casino Reviews by Players


Write a review
Inactive user
Reviewed on July 8, 2019


The games, in spite of the imperfect selection of them, they work adequately, as does everything else - except customer service. The depositing and withdrawals are convenient.


The customer service is often non-existent, and crowded, even if someone is there. The casino makes the following FALSE claim:
"When is Customer service available?
Our customer service is of course open 24/7!"
Therefore, untrustworthy. Not recommended.
Dave69 5 reviews
Reviewed on November 21, 2018


Very clear with terms. Great loyalty benefits. Live support is prompt and helpful. Had my emails answered same day. Excellent service!


Nothing so far!
Maybe more games from the big names? They have all the ones I like though
AFairPlayer112 1 review
United Kingdom
Reviewed on September 10, 2018


U.K. player here

Registration - easy and quick

Deposit - have enough options

Withdrawal - very straight forward, once you want to withdraw, they will ask you to upload your documentation, they are very clear with what they need from you. They are very fast as well, played on Sunday night/Monday 3am, won a little bit, withdrew, uploaded documentation, Monday morning at 10am documents has been approved and withdrawal has been checked out.

Games - search bar works very fast

Email waiting time - sent an email at 11.20am and got a respond around 11.55am, so not bad compared to some casinos where they took 1-3 days to respond

Gaming experience - no disconnection or issue at all, no lagging or automated sign-out

Overall - I’ve experienced worse and lucky casino is not one of them, they are acceptable and certainly will return again because of the fast withdrawal


Live chat - Not sure if live chat is available ? There’s a live chat button but won’t get you anywhere

Games - limited but enough, would like to see some BTG and Thunderkick

Bonuses - Read the T&C somewhere and it stated U.K. players cannot play with bonus, but when you try to deposit, you will have option for the 3 stage welcome bonuses
Also, read T&C somewhere stated that if you’re playing with bonus money, your withdrawal would be limited to £1500 only so I didn’t take any risk, just played with cash money, however, if you win the progressive jackpot, it’s a different story I think ? Not sure

Overall - Definitely need to work on live chat to gain more trust from players
- Need to review the T&C, be very clear about U.K. players whether they can or can’t play with bonuses
- Didn’t have to limit the winnings to £1500 when playing with bonus money, if someone win a lot of money, your casino will get a good reputation and people will return or join in

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