Kassu Casino Complaints - Withdrawal & Other Problems

Kassu Casino - Delayed withdrawal Kassu casino

I made a withdrawal with the amount of 6300€ from Kassu casino on 14. November 2022. After the withdrawal request, I was asked for documents to ...

Kassu Casino - Casino claiming to have paid out but haven't

I thought this would be resolved before the casino was going to be shut down but it's taken far longer than I anticipated. Nearly a year ago I tried ...

Kassu Casino - Withdrawal pending, poor customer service and closing?

I have been waiting 4 weeks for my withdrawal and no I'm being ignored, I now can't use the live chat which is very annoying. I verified the stuff ...

Kassu Casino - 1 year and still waiting for withdrawal

I made a withdrawal on 20 December 2021 and still haven't received it. I received an email this morning saying the site will close and I will no ...

Kassu Casino - Not received funds for three days as promised

I have played for Kassu some time now and I really enjoyed this casino until this nightmare I am in now. 10 days ago I was requested to verify my bank ...

Kassu Casino - Constant requests for more documents to delay my withdrawal

I won £700 on Kassu over a week ago. I have uploaded my passport, bank card , proof of address 2 different documents. Coincidentally 32 red requested ...

Kassu Casino - Delaying withdraw payment

I made a withdrawal on 4/5/22 for £5250. I am a regular at this casino and deposit/withdraw every month. Most often without any trouble. However, on ...

Kassu Casino - Excessive delay in payment of withdrawal

Made a withdrawal of 6100 Euros on March 7. Have provided all documents (which were requested one by one or nw ones). Was assured withdrawal would be ...

Kassu Casino - 7 days and still not received my winnings

7 days and still not received my winnings!!!I am extremely disappointed with the customer service and cannot believe the endless delays and hurdles ...

Kassu Casino - Having trouble getting my money

It’s been 14 days since I tried to withdraw 3 different amounts £1000, £855 and £200. Sent all necessary documents had my ID approved and ...

Kassu Casino - Holding my withdrawals for more than 14 days

First I’ve been using Kassu and I believe it is last. I've won 7.300£ on 16 of February today is second of March still don’t have my money. I ...

Kassu Casino - Holding my withdrawals for a month

I have played at the beginning of this year with Kassu on the 6th of January I have made 2 withdrawals, on the next day when I want to login I was ...

Kassu Casino - Still have not received my money

I’ve been emailing from 14 December almost every day. They do reply to me, same things every day, same email reply nothing change. I have submitted ...

Kassu Casino - Still waiting weeks for my withdrawal and emails are now being ignored

I requested a withdrawal from Kassu on the 25th of November along with withdrawals from Vegas Hero and Casino Gods, one the day before, one after (I ...

Kassu Casino - Over a month not received withdrawal

HelloJoined the casino through < link removed > at the start I was happy deposit ok and withdrawal once was a bit delayed but ok. I deposited a lot ...

Kassu Casino - Stalling on a £150 withdrawal for weeks

Ok so on the 18/11/21 I put in a withdrawal of £150 and I am still waiting I have done all that is asked from them and having to upload documents ...

Kassu Casino - Delay after delay for withdrawal

Made a withdrawal of £2000, after which I was asked to verify my identity, no problem. So I sent proof of passport, driving license, proof of address ...

Kassu Casino - Refusal of $1,000 payments after complete run around

August 28 this year I had requested a withdrawal for 1000.00 At first received acknowledgment email then nothing. After a couple days I inquired and ...

Kassu Casino - Verification process being dragged out

Made a withdrawal request on 10th October. Have made previous withdrawals without issue. Was asked to verify on 11th October which wasn't an issue. ...

Kassu Casino - Delayed withdrawal and verification

I made a withdrawal on the 23//9/21. I was told to wait 72 hours for the withdrawal to be processed. After the 72 hours I contacted Kassu casino to be ...

Kassu Casino - Waiting for the payment since December 2020

A while ago I got in touch but didn't include enough info. Thought I'd plod on. Can you help speed things up. This is ongoing since December. Iv'e ...

Kassu Casino - Holding back withdrawal

Good morning, I requested 3 withdrawals from Kassu casino. 2 withdrawal on saturday 5th june 2021 totalling £110 and 1 withdrawal £150 on Sunday 6th ...

Kassu Casino - My transaction log it still pending

I made a withdrawal on the 19th of May 2021 and have still not received my money and on my transaction log it just pending. I have passed all the ...

Kassu Casino - Long verification process leading to a delay of receiving my withdrawals

Firstly, I made a withdrawal on 27th May 2021 and then I made a second withdrawal on 28th May 2021. After the second withdrawal I was requested by ...