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CookieCasino

GREAT 8.68
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

CookieCasino Review

  • Home to leading software developers
  • Withdrawals within 24 hours one processed
  • User friendly interface
  • Mobile friendly design
  • Several country restrictions
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General info & Latest Promos
Website https://www.cookiecasino.com/
Established 2020
Owner N1 Interactive Ltd. Casinos
Casino Promotion CookieCasino: 100% up to $/€100 + 120 Bonus Spins on Book of Dead Slot, 1st Deposit Bonus

CookieCasino is an online casino where members can enjoy games from an array of top software providers. They include big and well known names like Play’n GO, NetEnt, Pragmatic Play and Big Time Gaming. The site supports multiple languages and can be played instantly through a web browser or through most mobile devices. CookieCasino is licensed and regulated by the Malta Gaming Authority.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Australia, Belgium, France, Turkey, Spain, Italy, the United Kingdom and the United States. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players will be able to enjoy loads of video slots and there is plenty of variety. The casino is home to some of the industries biggest releases, newest launches and all of the best golden oldies. The lobby is easy to use and players can filter by provider to make it easier to find their favourite games. There’s a search function as well which allows players to find any game, almost instantly. Titles here include the Book of Dead Slot, Wolf Gold Slot, Bonanza Slot, Dead or Alive 2 Slot and Sakura Fortune Slot

There are lots of table games here as well which include variations of Blackjack, Roulette, Baccarat and Poker. Players can also find games that best suit their betting limits.

If players prefer card games then they may like the casinos collection of video poker games. They’re a step up from your traditional card game and include variations like Joker Poker and American Poker. 

Live Casino

The casino is also home to a huge live dealer lounge where there are multiple rooms that host games like Live Blackjack and Live Roulette. Each room will be hosted by a real life dealer to add to the excitement and games are open around the clock to suit all kinds of players. 

Mobile Gaming

Players who enjoy betting from their mobile devices can log into the casino through a compatible mobile browser. No app is needed so players can get instant access to tons of games on devices like smartphones and tablets.

Support

Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat however players will also be able to email the casino as well. Any further assistance can be obtained by using their online contact form.

Security and Fairness

When it comes to security players can rest assured that their personal information and financial transactions will always be kept safe. The casino uses a high level of encryption with extra firewalls to ensure this. 

They also monitor all their games for fairness. They use a random number generator so all games will produce random results, every time.

Screenshot

Casino details
More Casino Details More details
  • Restricted Countries

    • Anguilla
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belarus
    • Belgium
    • Czech Republic
    • Estonia
    • France
    • French Guiana
    • French Polynesia
    • Germany [1]
      • Schleswig-Holstein
    • Guadeloupe
    • Israel
    • Italy
    • Latvia
    • Lithuania
    • Martinique
    • Mayotte
    • New Caledonia
    • Portugal
    • Puerto Rico
    • Romania
    • Réunion
    • Saint Martin
    • Slovakia
    • Slovenia
    • Spain
    • Sweden
    • Switzerland
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Wallis and Futuna
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

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CookieCasino Reviews by Players

RATE CASINO AND WRITE A REVIEW

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Angiegee28 1 review
Reviewed on September 2, 2020

DISLIKED

They are trying everything not to pay me. I’ve made a withdrawal many times with no problems. They have all my documents. Up until yesterday morning they paid me.
All of a sudden, I win larger yesterday and they asked me for endless ID.
First they said “we ask when ID is about to expire or a different payment is made." Clearly they are lying because my ID expires in 2025 and I only use Interac for deposits. First they emailed me asking for my pic of me beside my ID. I did it. Not good enough. Then they emailed me to send a pic of my transaction with reference ID. Did that. Still not good enough. Then they asked me for a bank statement. But they’ve paid me out before (smaller amounts ) but now they are giving me a hard time because it’s a larger amount. I’ve provided them with everything except a bank statement because it’s the first of the month and they don’t get printed until the end of the month. I just got off the phone with the bank and they are writing a personal letter to them which is costing me $16.50.
Please don’t even bother with these people. Find a reputable Casino. Lesson learned from me.
Heertz 2 reviews
Denmark
Reviewed on July 16, 2020

DISLIKED

My experience with cookie casino is not good. They do whatever it takes to stop your withdrawals. When I did a big withdrawal i got excluded and shut down. My genuine opinion of this casino is that I would never recommend it to anyone, not even my worst enemy.
yurchh 6 reviews
Netherlands
Message
Reviewed on July 8, 2020

LIKED

The site is clean looking and easy to navigate, lots of games from different providers. The cashouts and document checks are really quick and this is a selling point for me. And wish other casino's took notes from Cookiecasino.

DISLIKED

Not much, the bonus offers are sometimes a little bit skimpy. Could do with a 100%+ bonus from time to time as a random e-mail or something would be great.

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