Page 6 – Player Reviews for CookieCasino

I have several casinos that I play at, and one of them is CookieCasino. I don't play here all the time, but I do visit it sometimes. They have good bonuses, and I like that the deposit system works quickly.

As soon as you want to play, you go in, make a deposit, and the money is in your account in a minute. But sometimes the games freeze, so i don't play here that often. I encountered this a few times, contacted support and they said they would fix it.

The site of cookies is clean looking and easy to navigate, lots of games from different providers. Always new games!!!
The cashouts and document checks are really quick and this is the first point for me. Withdrawals are in minutes on my bank account. The vip Manager Dana is great She does anything to help!!!!
I think cookies is something special at a casino!!!

Cookiecasino is a good casino. The payout is fast and have so many games. Very clean. The documents verified quickly that you can make the cashout. The support gives good help when you have questions.

Nice site, fast loading of the games, they did also review my documents fast but nothing else good to say.

I think this casino will do anything not to pay you. And also please add Cyprus to restricted counties. After I won big they gave me such a hard time, talking about 100 emails. In the end they told me I'm not allowed to play, they cash out my deposit which I hope I get and closed my account.

The main attraction at this casino for me are the bonuses, especially the Sunday bonus. Besides, like other casinos from this network, it offers a wide selection of providers, as well as normal RTP games, friendly support. I don't know what positive things to enter here yet.

Up to a point, I had no complaints about the casino. It changed when I made a deposit using the mifinity method and as it turned out, I could not withdraw using this method because there was an error. I was told to wait for someone to take care of my case. I waited a few days and no response. Eventually I started to play with my account balance - I lost it and three hours later someone from the casino said that the error was fixed and I can withdraw money (but I didn't have any anymore). I feel cheated by the casino on this.

Cookie casino was released in 2019 and is owned and operated by the respectful N1 interactive ltd and like all other casinos of their brand it is also regulated by Malta Gaming Authority. The sign-up process takes around 20 seconds and you are good to go as soon as you verify your account and fill in your profile info which takes almost under a minute. The casino offers you to play in six currencies which are EUR, USD, CAD. NZD, NOK and PLN. You can choose to play in any currency on your any deposit as every account is flexible with multiple currencies. The minimum deposit and withdrawal amounts are €20 and €10 respectively.

Cookie casino has more than 4000 slot games given by 60 slot providers including some big names such as Amatic, Btg, PlayNgo, Netent, Red Tiger, Yggdrasil, Push Gaming, Gamomat, Elk, Thunderkick, Playtech and many more. You can try these games with a raw deposit or take advantage of their decent welcome package. The casino gives you a welcome package of two deposits, a 100% up to €100 and a 50% up to €100. The casino also gives a reload bonus of 50% up to €100 on every Sunday. The wager requirements for these bonuses are 40 times the bonus which have to be completed in 14 days. The casino has a pretty long list of restricted games than I would have liked but since the casino has so many games, I think I will not take that as a negative point. The maximum bet allowed while being on bonus is €5 and the minimum deposit to claim any bonus is €20.

Cookie casino has a very helpful support staff and they are at your service 24x7. The casino verified my account in under 12 hours. So far I haven’t been able to manage a cash out but as we know N1 casinos are famous for their quick cash outs and cash outs at N1 casinos usually happen under eight hours.

I noticed that one page has a lot of things going on so you need to scroll down further to reach the end. Though there are several bonuses offered, most are for specific slot games only. Such a bummer that the free spins bonuses are for Book of Dead, Honey Honey, and Legacy of Dead only.

There are times that the live chat feature takes a lot of time to load. Hope they’ll fix it. It is a good thing that there are a lot of bonuses offered but there are several wagering requirements to look out for.

At first I was winning ok, and I still have plenty of profit from casino. Casino has very large choise of games. However now I have stopped playing because of their unfair policy.

I played through their VIP program and all gone well until Level 11. At level 11 they paid 10€ reward just like at their Terms and conditions. I gained level 12 (reward 20€) and level 13 (reward 50€) and waited when are they going to pay me. Well, they did not. I asked about my rewards, and they said that there is some kind of auto issuing bonus function disabled. I have not disabled any functions. They said they are unable to pay rewards. That is against their own terms and conditions, and that is also not very polite to customers.

Also it was very hard to get my first cashout from them, because they did not seem to accept my documents. It took multiple emails and attempts from me.

They are trying everything not to pay me. I’ve made a withdrawal many times with no problems. They have all my documents. Up until yesterday morning they paid me.
All of a sudden, I win larger yesterday and they asked me for endless ID.
First they said “we ask when ID is about to expire or a different payment is made." Clearly they are lying because my ID expires in 2025 and I only use Interac for deposits. First they emailed me asking for my pic of me beside my ID. I did it. Not good enough. Then they emailed me to send a pic of my transaction with reference ID. Did that. Still not good enough. Then they asked me for a bank statement. But they’ve paid me out before (smaller amounts ) but now they are giving me a hard time because it’s a larger amount. I’ve provided them with everything except a bank statement because it’s the first of the month and they don’t get printed until the end of the month. I just got off the phone with the bank and they are writing a personal letter to them which is costing me $16.50.
Please don’t even bother with these people. Find a reputable Casino. Lesson learned from me.

My experience with cookie casino is not good. They do whatever it takes to stop your withdrawals. When I did a big withdrawal i got excluded and shut down. My genuine opinion of this casino is that I would never recommend it to anyone, not even my worst enemy.

The site is clean looking and easy to navigate, lots of games from different providers. The cashouts and document checks are really quick and this is a selling point for me. And wish other casino's took notes from Cookiecasino.

Not much, the bonus offers are sometimes a little bit skimpy. Could do with a 100%+ bonus from time to time as a random e-mail or something would be great.

Cookie casino is one of the newest casinos added on Askgamblers and they caught my eye right away. First of all, they have quite a catchy name, but secondly after taking a quick look at their Askgamblers review noticed they were a part of N1 brands which I like and play at, so I was interested in trying them out.

Before signing up I noticed that not only they have a nice-looking lobby, but also that they offered a decent welcome bonus- 100%match bonus for the first deposit along with 120 free spins on Book of Dead slot. However, I made a decision to not claim the bonus after taking a closer look at their bonus terms. My favorite game Twin spin was restricted from bonus play, so was Reactoonz and a few others of my favorites. I really didn't want to be that restricted and the list of excluded games from bonuses was pretty long, so I decided to sign up but make a deposit without claiming the bonus. The sign up process was very quick and effortless and then I proceeded with a deposit. I made a deposit of 40eur.

At first, I played TwinSpin for about 100 spins- I didn’t get a single big win so after the autoplay stopped, I decided to move on. The second game I played was Reactoonz. I was playing with minimum bets but didn’t seem to be even close to get the Gargantoonz Feature. When my balance dropped below 20eur I went to play Moon Princess hoping for a quick feature, however that didn’t happen either and my balance was gone quite quickly.

Overall I had a nice session at Cookie casino- they have a nice variety of top-tier game providers, the lobby is easy to navigate and no technical issues appeared. But with that being said, I didn't like their bonus terms, although the wagering was decent, the restricted game selection was a pretty long one. At this point, I'm not sure I will play there again.

The website's interface is great. Very clean. I love the theme of the casino. Also, if you look at their VIP program, you can see that it's like one of those Candy Crush games which I love.

They aren't accepting bitcoin at the moment, but I know these guys are working on it. Also, it would be great if they have a category for provably fair games.

Very nice casino with very good promos.
I have try my luck on Cookie casino with small deposits: 20€, 30€ pro deposit.
After I hit one win and ask for withdrawal, account was very fast approved and cash out me in 24h.

I played the casino Cookie immediately after opening.
After wagering the bonus, I ordered a payout and here the nightmare began.
The casino Cookie ordered many documents confirming their address. After approval of the documents, they managed a selfie - a selfie with profile data in the background. I sent, they accepted. I thought my payment would be confirmed.
They managed the next selfie. This time the photo was to be with a card with the sign cookie cookie casino and the date. I sent.
The next day they were managing another selfie. This time with a live chat in the background. Comedy.
I will add that both hands should be seen on a selfie. I remind the Cookie casino support, that some people have only two upper limbs. After successful verification, I requested payment. Support canceled again and told me that I should withdraw with another credit card because I won't pay for it.
I did not risk another deposit in this uncertain casino.
I lost the funds and closed my account. The worst casino experience.
I totally don't recommend this casino. Avoid as much as possible.

I was introduced to cookiecasino by spinia which I think is affiliated. It's a very good casino with multiple bonuses and easy to navigate. Multiple providers etc. Verification process is done after you request your first withdrawal and it's completed in a couple of hours (0-2 hours). Plus withdrawal via e-wallet takes approximately 0-1 hour which is a good sign that you are dealing with a fast casino. Support is fine and most important it's MGA licenced.

The only negative I have to say is 1 thing. When you play with a bonus the excluded slots are many and in case you open them they don't automatically stop you with the message that every other casino has. So it makes it really hard looking a big list of excluded slots in order to play or not to play a slot you want to. It's really important for cookiecasino.com to put this automated message so it can be more friendly to the player.