BitStarz Casino Complaints - Withdrawal & Other Problems

BitStarz Casino - 14 days delayed refund

Hello, I opened an account in bitstarz and I deposited 20$ and got a bonus. I won 100$ they told me like every scam casino that you are not eligible ...

BitStarz Casino - After I hit the take a permeant break, casino stopped the withdraw process

I have been using bitstarz for a while and cash out many times with no issues what so ever, but this time when I hit cash out I decided to take a ...

BitStarz Casino - Withdrawals showing pending

Yes I've made two separate withdrawals on my account. I have not received them. Been told that there's issues and be available within 24 hours or ...

Bitstarz Casino - 20+ Days Payment Delay

I withdrew $5500 from Bitstarz on 3 April which was accepted and processed. I realised that the suffix on my account was incorrect and contacted my ...

BitStarz Casino - Software malfunction not addressed properly

About a month ago I was not awarded a bonus round on Quickspin’s Golden glyph.When they got back to me they said their history records don’t ...

BitStarz Casino - Original Deposit Not Returned After Failed Verification

Good dayI have an issue with BitStarz Bitcoin Online Casino.On the 28th of December 2020 I requested a withdrawal after making 5 deposits into my ...

BitStarz Casino - Unjustified duplicate account accusations and confiscated winnings

Hi, I write to you from Denmark with an issue with Bitstarz. They refuse to cooperate on this mattter.A couple of days ago I signed up on 2 Direx N.V ...

BitStarz Casino - Inadequate assistance with a game glitch

Bitstar game "The Nutcracker kicker me out up in getting 5 x free spin symbols after putting several thousand dollars into the machines.Issue occurred ...

BitStarz Casino - Unjustified accusations and confiscation of deposit

BitStarz Casino,20 Free Spins yielded a win. A maximum withdrawal amount of up to 0.3BCH after playthrough is met according to the Term Agreement. ...

BitStarz Casino - Cannot get my winnings

I recently signed up and made several deposits using my credit cards totalling almost 1200$. I played and requested to withdraw 900. However, they ...

BitStarz Casino - Failed to compensate accordingly after proven malfunctioning game

Almost my entire time spent on BitStarz was in a single slot game, Wild Heist. I sent a gif and images documenting that the bonus game for Wild Heist ...

BitStarz Casino - Having Verification Issues

I have been trying to submit my verification accounts to withdrawal at Bitstarz. I have successfully added 4 documents starting on the 21 July and two ...

BitStarz Casino - Money disappearing from my account, followed by poor customer service and refusal of proper investigation

Hi Askgamblers and Readers First id like to admit that Bitstarz is my favorite casino and I deposit on average more than $1000 a month, Sometimes ...

BitStarz Casino - Refusing 1.15 BTC withdrawal claiming cashback bonus is a no deposit bonus, again

Bitstarz.com refuses to pay me my winnings of 1.155 btc stating that any winnings from the loyalty bonus that is given out every Friday is capped at ...

BitStarz Casino - Unfair and unjustified confiscation of winnings

Hi Bitstarz has been my number 1 casino for about 8 months now and I really thought that this casino is way above the average online casino. Having ...

BitStarz Casino - Unfair treatment of a loyal customer!

I have been a player at bitstarz for ovwr 2 years have lost thousands and numerous times w9ndered if i should close my account. Noticed numerous ...

BitStarz Casino - Refusing 4,4 BTC withdrawal claiming cashback bonus is a no deposit bonus!

Bitstarz.com refuses to pay me my winnings of 4.4 btc stating that any winnings from the loyalty bonus that is given out every Friday is capped at 25 ...

BitStarz Casino - Unfair and unjustified removal of cashed out winnings

I've been playing a bitstarz for about a year now and even though i've always lost (this was my first cash out ever) i didnt have any issues at all, ...

BitStarz Casino - Confiscation of huge 19.55 BTC win won from their Wednesday free spins promo

This Wednesday I participated in the Wednesday free spin bonus offered by Bitstarz, which I frequently take part in. It requires a 150 euro deposit, ...

BitStarz Casino - Unjustly denying to pay my winnings

Hello. I would like to make a complaint on Bitstarz Casino. I saw that is certified from Askgamblers, so I take the opportunity to complain here ...

BitStarz Casino - Non Payment of Legitimate Winnings

I have been a player of BitStarz for a few years now, and as you can see on the attached screenshots below, I have been quite an active player, almost ...

BitStarz Casino - Hypocritical application of the rules!

Hi. I singed up with bitstarz on Aug 31 2016. I was motivated by the 20 free spins. It's hard to pass up. However I continued to learn more about it ...

BitStarz Casino - Deposit never went to balance

Hi, I made a deposit of 50 mbtc and played until it was more have way used up, then I made another deposit of 30 mbtc. I won mbtc to bring up the ...

BitStarz Casino - Refusing to comply with Responsible Gaming Policy and to refund me

I self exclude my self on the 18 of December and my account was close however they were sending me email and they gave me a prize for 25 euros I ask ...