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Average Complaint Response Time: 3 days
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Average Complaint Response Time: 3 days

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Betway Casino review

  • Variety of deposit and withdrawal methods
  • variety of games
  • instant play and mobile versions
  • 24/7 support via live chat and e-mail
  • SSL encryption
  • Routinely audited by eCogra
  • Restricted Countries Singapore, Denmark, Israel, Spain, Australia, Turkey, Iran, Italy,France, Bulgaria, Belgium, Greece, North Korea, Mexico, South Africa, Greenland
General info & Latest Promos
Established 2005
Owner Betway Limited Casinos
Casino Promotion Betway Casino: 100% up to £250, 1st Deposit Bonus

Betway Casino is a sleek online casino integrated in the Betway gaming network. The site features a staggering number of slots, live and virtual table games, and video pokers from the Microgaming platform. All of these games can be accessed directly through the Betway Casino website with no downloads required. Some of their games can even be played on iPhone or Android devices. Betway Casino is licensed by the jurisdiction of Malta.

Restricted Countries

Betway Casino is not available to players living in Australia, Bulgaria, Denmark, France and its territories, German State (Bundesland) of Schleswig-Holstein, Greece, Greenland, Iran, Israel, Mexico, North Korea, Romania, Russia, Singapore, South Africa, Turkey, Netherlands or the United States and its territories. 

Virtual Games

Betway Casino has an impressive selection of slots from the Microgaming platform, from traditional three-reel slots to some of the most advanced video slots that have ever hit the market. These include hot bonus slots like Immortal Romance, Terminator II, Avalon II, and Thunderstruck II, as well as three-reel classic slot favourites.

Betway Casino also features a good assortment of table games, including numerous types of blackjack, roulette, and baccarat, as well as table pokers, craps, baccarat, and more. They also have a good variety of video pokers in both single-hand and multi-hand denominations.

Live Games

A casino isn’t totally complete without live table games. That’s why Betway Casino has real games of baccarat, roulette, and blackjack running 24/7 for the most authentic gambling experience possible. These games feature real dealers, authentic payouts, and the same sense of camaraderie found in real table games.


Betway Casino has dedicated support professionals available around-the-clock to help players with any questions or issues. Players can contact a Betway Casino representative through email and live chat, which guarantees that players never have to wait longer than a few minutes to get their inquiries handled.

Security and Fairness

Betway Casino protects its players with state-of-the-art technology known as SSL encryption. This prevents third parties from obtaining sensitive data from players, such as login credentials or bank account information. This protocol works by obscuring sensitive details with an advanced algorithm to make them impossible to read.

The Microgaming platform used by Betway Casino is one of the most widely trusted casino platforms around. Betway Casino has their games routinely audited by eCogra, and reports continue to show that the games are completely fair.


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Betway Casino Reviews by Players


Write a review
Dr_aziz 1 review


High acuumlator odd. Nothing else was positive ,,, ,,!!!!!!


Customer service
Worst customer service ever. I have tried 6 online gambling sites, betway is the worst. They are not answering my calls and email. One of the vip customers service was very rude.

They request many documents. I have provided them with my passport, id, driving licence and bank statement. Every time they were saying that the documents unclear and blurry. After many attempts they verify my account. I have deposited around 40000 dollars without any difficulties. However, when I tried to withdraw my winning money they ask me for more strange documents regarding my salary and job, they hold my winnings.

I have closed my account and start playing with welliahm hill.
I'm very happy with welliam hill and there professional customer service.
mjw2371984 1 review
United Kingdom


Good game selection. Good layout of site. I did Like this site but i feel ripped off and wont return


Awful customer service from Betway. Expecting you to be able to look in to the future and to know that if you use the space bar on a certain game it maxbets the spin. Live chat was telling me it was my responsibility and I should of known. Betway must know more about my psychic powers then I do. Very slow withdraw times for a big company compered to others.
zippizod 12 reviews
Reviewed on June 8. 2018


I was worried when I read the reviews but unsure what problems you people have?

- Deposited 40 euros on monday 3pm
- Won 1000 Euros by 7pm
- Withdraw 1k on 7:30 pm
- Tuesday 7:30 pm withdraw status "work in progress" ( they have 24h pending time )
- Wednesday early in the morning withdraw "processed"
- Friday afternoon 1k Euros on my card

They pay so unsure why others dont get payout? I wasnt even asked for verification either. All went smooth.


Customer support can be hot/cold at times. But thats the only concern hence why 9/10.

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Betway Casino complaints

  • 5 of 23 resolved
  • 3 days avg response
  • 6 days avg complaint life
  • 7,598 USD avg amount

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