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All Slots Casino

Our Rating CasinoRank
6.5/10
CasinoRank
Player Rating 63 reviews
5.2/10
63 reviews
Complaint Response 89 complaints
2 days avg. 89 complaints
What we like
  • 0-24 withdrawal time frame
  • Mobile-friendly design
  • Live chat available 24/7
  • Proven fair by eCogra
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


All Slots Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.allslotscasino.com
Established
2002
Licences
Alderney Gambling Control Commission, Kahnawake Gaming Commission
Affiliate Program
Languages
English, German, French
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino

All Slots Casino is an online casino that offers hundreds of games, including video slots, table games and live-dealer titles. As a Microgaming-powered casino, it features an impressive number of the provider's titles. The website is available in a number of languages, including English, Spanish, German and French, to name a few. All Slots Casino is licensed by the Malta Gaming Authority.

Restricted Countries and Territories

Unfortunately, players from certain countries won't be able to register here due to legal restrictions. These countries include, but are not limited to, Australia, Belgium, Congo, Denmark, Hungary, Iran, Portugal, Serbia and Spain. The list may be longer, so please refer to 'More casino details' for more information.

Mobile Gaming

All of games are designed to function smoothly across devices. In other words, players can visit the casino from their laptops, smartphones, and tablets and get the same gaming experience each and every time.

Security and Fairness

Players can rest assured that their data will be protected using SSL encryption, guaranteeing a high level of security at this casino.

Furthermore, the casino is audited by eCogra, which means that the games here are tested for fairness.

StallCation

Complaints

Read the complaints other players have left for All Slots Casino. Learn more about complaints.

Show all complaints
All Slots Casino - As of June 13, the casino did not provide me with any game history or funds

Dear Askgamblers,

I ask you to accept a complaint against AllSlots Casino. The casino has been processing my withdrawal for over a month.

On May 02, 2023, I registered an account at Allslots Casino. As a result of the game, I managed to win a little, and my balance was 1644 US dollars.

On May 03, 2023, as part of the verification process, I sent a photo of my ID Card and a photo of my bank statement to the casino for verification.

On May 4, 2023, I received a message that the documents were accepted and the account was verified. On the same day I put my funds for withdrawal.

After that, on May 04, I received a second request for the documents that I sent earlier. I contacted the chat for clarification, and they told me that the request was sent in error, there is no need to provide documents. I was also informed in the chat that my withdrawal was being processed and it would not take long.

On June 01, I sent an official claim to the casino. The casino confirmed receipt of my claim, but on May 2, 2023, I registered an account with Allslots Casino. As a result of the game, I managed to win a little, and my balance was 1644 US dollars.

Also on June 09, I asked the casino for a game history to confirm that there was no violation of the casino rules on my part. However, as of June 13, the casino did not provide me with any game history or funds.

Please help me to get 1644 US dollars belonging to me.

staus Unresolved
$1644
All Slots Casino - Fund Settlements Issue
I used Sofort to make my purchase for credits on the casino. It was a weekend that I made the purchase but on the Monday, funds that were in my bank account, had gone out already for other various bills that were being paid. Unknowingly I did not have the funds necessary at the time, however, a few days later, when I had funds in my bank account, Sofort took out the 2 amounts that I purchased from the previous weekend. both were for around 280 Euros (320 chf).

Now, a short time later, I won with All Slots. It was not a great deal but it was winnings which I was happy with because I don't really have much luck with online casinos. I cashed out and waited for my winnings to hit my Skrill account. When it arrived, I was missing some of my winnings. After contacting chat help with All Slots, they told me that I was settling funds from my winnings because I did not have the funds in my bank account at the time of the purchase, or at the time that they tried to take my money from my bank account. I told them that the money had gone from my bank account from the credit purchase, I even uploaded them my pdf's confirming that the amounts were taken.

This is where it got a little annoying. Each time I was asking chat help what was happening, they told me that they would send my case to Operations Department. I think I have had at least 10 different emails from 10 different people telling me 10 different things. One sent me the dates of the transactions with the amounts including the order id numbers. The Order Id numbers were on my transaction confirmations through my bank which I emailed to them and yet they still are confused as to how to help me. One email from Operations Department told me 'after a thorough review of my account, my case had been resolved due to 'delayed billing', which means absolutely nothing to me.

This had actually already happened once early last year but I just thought that they knew what they were talking about and I never investigated it further.

I was basically being double charged through incompetence and now it seems that these chat help people are just people you can chat to but without actually getting any help. Chat help can't really do anything for you and their responses are quite arrogant. They use a little Jargon which I don't have a clue about, yet they use it like these things are part of the everyday vocabulary for casino users.

I am very disappointed with the service. Chat especially. After receiving the promise of a phone call and them asking me for convenient dates and times three times, still nobody bothers to call.

The games are fun in this Casino, the platform is a little iffy and once verified, you get your winnings in a good time frame, however, if something out of the ordinary happens, be prepared to go bald with Chat Help.

I attached files and highlighted the order id numbers which I was settling funds. The image I attached of the settlement fields, are actually showing less. To date, I have settled 500chf with my winnings PLUS paid from my bank account! The last time I spoke to chat, they told me that I still had an amount which I owe, outstanding. Incredible that they can not see that these amounts have been paid in and yet I owe THEM money. They also asked me to contact Sofort. This is ridiculous and lazy. Why do I have to do everything? All Slots are the service. Chat help are soooo lazy...... and slow to boot.
staus Unresolved
CHF500

Complaint Statistics

Resolved 70
Avg. Amount $ 2,599
Avg. Complaint Duration 25 days
Avg. Response Time 2 days

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Player rating
5.2/10 63 reviews

Top reviews from our players

All Slots casino is a trusted site, and my usual go-to site. I have favorite games and familiar navigating with ease. Free spins, loyalty, and bonus wheel are favorable. Have made withdrawals too. Would like to win on hourly wins just once.

All Slots casino, I have no negative or dislikes feedback responses since I joined. But can we make a positive suggestion by including Achievement rewards on the site?

All Slots Casino is a great choice of online casino that I've found. As someone who is always on the go, I appreciate that their games are mobile-friendly. Not to mention that their games are from renowned game providers which has definitely made me feel better about playing with them.

The site is great but it can be better if the live chat is available 24/7 and not just for 12 hours. I always consider the responsiveness of a site whenever I play. I really hope that they try to extend their answering hours more. It may also be better if they start to expound their payment methods to be available on all the countries they support since some don't work for me.

Forgot password and they cannot resolve problem. I left money on this site. Cannot withdraw and no one to talk to. They keep saying they are reviewing and trying to fix it, and they don’t. Do not play on this site, it is total crap. As soon as you win a little, it kicks you out and good luck getting back in.

Variety of games is pretty solid. Easy (and fast) deposit and cashout. Did have some fairly big wins here! $17K & $19K but generally my dollars did not last very long if I was not winning big.

My big turn off here was account support. Always long delays on the live chat and they always were very slow in responding; often times they would send messages that were meant for other customers. Very confusing and unprofessional- definitely not something that inspires confidence! Overall felt like it was lacking that personal touch that some other places do very well.

Small side notes: Not enough account bonuses - I was a loyal user (regularly maintained diamond/plat status) for over a year and received very few incentives aside from some match bonuses. I found the withdraws to be unpredictable in terms of timing, though I did win fairly big a few times here!

I won 18000.00 on mega moolah on Monday and by Friday I had my money in my account it is a legit casino pay no attention to all the negative comments they are one of the best.

All the negative comments if people are having a hard time with all slots it's definanty caused from there own mistakes if follow the terms and conditions they would have no issues cause I sure didn't have any what so ever and I will put my word on that.

I have been gambling this web since recent year. I did withdrawal one time and now waiting another withdrawal. They don't demand such documents as other online casinos. Yeah when the withdrawal is take time but must to control yourself to wait the get the money from them. Its most important part of gambling. You can win million times but if you cant win yourself to withdrawal then its not win at all. So when win dont be greedy just withdrawal the wining. If you want to win more mean to on the way to hell to hole so be careful my gamblers. love you all

Was unable to get the software working on two very tripped out devices. Their troubleshooting recommendation was to reset the router. :-S Minimum withdrawal is 50.00 so I had to add more money in order to withdraw the 40.00 I couldn't play. Stick with your Government sites like BCLC.

It seemed like a nice casino to me. I played there some time ago and everything was pretty good, sometimes I was winning, sometimes I was losing but generally the winnings prevailed

When I wanted to do a withdrawal, it was a long and hard process. They were constantly demanding new documents. Eventually I got an approval but I lost half of my winning by that time

The company is very dodgy about answering questions in support. They even went as far as too give me two different reasons that goes against each other. They are not verified by mastercard and is PROHIBITED by the bank too give withdrawls using creditcards.

This is a very sketchy company with a lying customer support that simply does not want too give you answers too their sketchy behaviour.

There's a lot of reasons as to why this casino should be avoided. Lets start off with their disgusting customer support team, their extremely rude and arrogant, they take ten years to respond on chat and when it comes to solving an issue don't even bother.

Promotions, what promotions? I have encountered numerous times where I have opt into something and never received it, then be told that I never opt in for it, or even better it doesn't exist. When it comes to deposits, no matter the amount and how many you have made, not one is appreciated.. you ask for a little something back and you got no hope, their hole is that tight you cant even stick a pin in it. Absolutely every reason not to play, I am utterly disgusted with the way this casino is.

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