Vernons Casino

Really bad. So bad I was sure I was scammed and I am still struggling to believe they are actually regulated. I currently have a complaint with the GC who are chasing them up after their customer service staff insulted me and then refused to pay me my winnings. They are just as amazed as I am.

Before I had a good enough job to make regular big deposits for the sake of taking advantage of real bonuses I spent a lot of time looking for no deposit offers from reputable casinos. This casino used to be part of the Littlewoods group, a household name in the UK back in the 1990s but largely unknown these days. Still when I first signed up the littlewoods name was mentioned on their page which later made me think they were perhaps trying to trade on the back of Littlewoods reputation. I guess it was enough to make me deposit so I guess I don't blame them...

These days though there are a tonne of great Playtech casino's around, Corals and Paddy Power being two of my favourites. Vernons looks more like one of the rogue playtechs by comparison.

I did get a whole nights play out of my £10 no deposit bonus which I was grateful for at the time, but the trouble started when I made my first deposit. I used my debit card but the transaction was blocked by my bank to begin with - I accept this isn't the casinos fault exactly, but it didn't happen to me very often at all which makes me wonder why the bank considers this casino more risky than anywhere else? After speaking to my bank on the phone and liaising with casino support I was finally able to get my tiny deposit into my account and begin playing - the whole saga took almost an hour!

Although it's not identified by AskGamblers other players on this page have stated that Vernons are now owned by the same group a SuperCasino. That sounds like bad news to be because that group also own Jackpot247, a thoroughly dodgy casino if there ever was one. It wasn't too hard to verify this just by checking the terms and conditions on the Vernons website, though strangely the wagering requirements for bonuses at this casino are considerably lower than those at Jackpot247.

The final nail in the coffin for me.. despite this casino being backed by a huge group they still have the same predatory progressive terms as a host of other shady Playtech casino's - if you win a progressive jackpot at Vernons you will only be paid a maximum of £10,000 per week despite the fact Playtech hands them the full amount immediately after you win. The interest on a million pounds is enough for the average person to live on, and this casino wants to keep that money - which belong to the player - for a decade or more, keeping the interest for themselves. This is nothing short of scandalous in my opinion and any casino that operates this policy should be ashamed of themselves.

Vernons Casino has done the registration process safe. Anytime during clicking on the button takeover located in several places on the page, you will be prompted to download their incredible online casino platform that puts you directly into the game. After you save the casino software on your computer, the next step is to install that lasts a few seconds. The next step is filling out the registration form and select the game for fun or play for real money. This fun feature is a great way to improve your skills before you place the money. If you are ready to play for real money, then you simply place the money and you can start. I started with € 30 and two days later I paid € 130.

The biggest gain I realized while playing the Great Blue slot. Slightly less luck I had on Gladiator slot where I play for hours lost half of the winning sum to the Great Blue. Back at the Great Blue slot brought me this excellent gain and so the money paid within 24 hours. Experience means a lot in the world of gambling and there are many online brands that have experience as much as Vernon's casino. Vernon's has started its journey to the top 80 years ago when he started as an operator for football betting and for over eight decades of continuous improvement and expansion, Vernon's Online Casino has become available to the mass of a few years ago. With all the experience that this online casino has, he became an instant hit. There are now thousands of dedicated players who are returning more and more to experience the best iGaming experience that is available. Vernon's is a great online casino and their quality and commitment to their players coming to the fore the moment you arrive to their home page.

In addition to being one of the best online casinos that can be found on the website, Vernon's also has a superior mobile casino with a useful list of the best casino games for mobile devices that are available through the iPhone, iPad, Android devices and more. If you like Vernon's Online Casino then will their mobile version simply delight. Vernon's goes beyond the call of duty and is known as a brand that pays millions of dollars, which has many daily winners and who donated large sums of money to good use around the world. There is indeed a fine list of exceptional promotion at Vernon's Casino including a welcome bonus that will help to double before starting a single game, there are offers of free cash, bonuses second deposit and much more. Bonuses will help you get quickly and are worth your attention. I hope that this is sufficient reason to immediately register via our AskGamblers link, which can be found in the casino section.

Sign up, deposit and play same as any other site.

Signed up and placed a bet which won.

When I tried to withdraw my winnings I was asked to email a copy of passport or drivers licence. I questioned this as no other sportsbook I have an account with has made such a request.

The 1st reply said ID was required due to 'a substantial casino deposit'. I explained that I had made no such deposit, requested confirmation that no additional money had been taken from my payment method and when I would expect to see my withdrawal happen. I was then told the ID was need to make the withdrawal with no reference to the casino deposit.

I asked why I was given differing reasons for the ID request, why they are the only company to make such a request, how they could take money from me without ID but not credit me and, again, to confirm that no casino deposit had been made.

There was no reply. I then asked, that if my questions were not going to be answered, to have my initial deposit refunded and account closed. Again, no reply.

Very poor customer service. Odds are no better than anywhere else so stick to the more established places for sports betting.

They are by far the worst casino/bookmaker I have ever dealt with. Signed up with Vernons the start of last month (June). I deposited £50 and lost, although as a sign up offer received a £50 free bet which I placed on a horse and won £250. I then placed a further £50 on another horse and won again which put my account on £312.50.

Low and behold as I went to withdraw my account had been blocked. This was due to the fact that I had cancelled my supercasino (SC) account over 3 years ago. Because SCare a sister group to vernons this meant I couldn't register with vernons. I spoke to the online chat team for an approx 30 mins where she kept saying that it stated in their T&C's that you were unable to register with Vernons if you had registered with another NetPlay website before. When asked where it said this on the T&C's the woman didn't have a clue but insisted that it said on the T&C's. When I asked to speak to her manager to get some sense she stated she was the only person in the whole office. I then asked for a phone number to speak to someone regarding complaints and she stated that I would get through to her. Pathetic ey?

Anyway after threatening them with IBAS and the gambling commission they agreed to pay and opened my account again. This is where it gets worse. I still haven't been able to access my winnings as they are witholding my withdrawl for "verification" purposes. I have sent proof of i.d, a bank statement and a picture of myself holding the I.d on Friday when I then received an email stating they will review within 24 hours. 3 days later = no reply. They are the worst company I have ever seen and I would urge others not to join or play.