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Roxy Palace Casino

GOOD 7.82
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

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Roxy Palace Casino review

  • 300+ Casino games
  • Elite Microgaming software
  • Download and Flash Casino
  • No US players
  • Only 120 games in Flash Casino
General info & Latest Promos
Website http://www.roxypalace.com
Established 2002
Owner Megapixel Entertainment LTD Casinos
Casino Promotion Roxy Palace Casino: 100% up to £100 + 50 Extra Spins on Highlander!

Established in 2002, Roxy Palace Casino is the premier destination for online casino fans, giving them the assurance of security, combined with the realistically exhilarating atmosphere and myriad game variety of a real land-based casino. Like in almost all Microgaming casinos, players have access to over 300 casino-style games with exceptional graphic quality and superior functionality. The promotional aspect of Roxy Palace Casino brings exceptional value through welcome bonus offers and other fantastic offers.

Promotions

Roxy Palace Casino presents a powerhouse of promotional offers via the online and email newsletter. Most promotions change on a regular basis, including Slots Tournaments with massive prize pools and special Double Points rewards on various featured games.

The promotional newsletter will also detail all new games on the roster. This is especially convenient as Microgaming is constantly developing new games - especially in the online Slots department.

The Roxy Palace Casino 'Players Club' rewards players for their loyalty and consistent game play at the online casino. Accumulating comp points will boost a players status in the Players Club, giving them more opportunities for bonuses, special offers, exclusive tournament entries, VIP treatment and other great benefits.

Software

Roxy Palace employs the number one brand in online casino software, Microgaming. The casino platform is as stable as they come, with crisp, clear graphics that represent all of the bling-bling fanaticism of the Las Vegas Strip. The software comes in two versions, download and Flash. The downloadable version is the most versatile, complete with the full selection of more than 300 games. The Flash version only comes with about 120 of the most popular games - certainly enough to keep a player occupied and entertained for quite some time - but it's compatibility with Mac and Linux make the best choice for some online casino fans.

Casino Games

As mentioned in the software section of this Roxy Palace Casino review, the online casino grants access to a plethora of more than 300 games (120+ in the Flash version). Every casino game you could possibly imagine is available, including a massive selection of online Slots, a multitude of Video Poker variants and of course plenty of Card and Table Games. Play Blackjack, Roulette, Craps, Sic Bo, Pai Gow, and many more for real money, or just for fun. The online slots selection comes in all types, from Classic Reels to multi-faceted Video Slots with multiple pay lines, bonus spins, and the ever popular progressive jackpots.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Albania
    • Algeria
    • Angola
    • Armenia
    • Asia
    • Australia [8]
      • New South Wales
      • South Australia
      • Western Australia
      • Australian Capital Territory
      • Northern Territory
      • Queensland
      • Tasmania
      • Victoria
    • Azerbaijan
    • Belarus
    • Belgium
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    • Bhutan
    • Bosnia and Herzegovina
    • Botswana
    • Burkina Faso
    • Burundi
    • Cameroon
    • Cape Verde
    • Central African Republic
    • Chad
    • China
    • Christmas Island
    • Cocos [Keeling] Islands
    • Comoros
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Croatia
    • Côte d’Ivoire
    • Djibouti
    • Dominica
    • Dominican Republic
    • Egypt
    • Equatorial Guinea
    • Eritrea
    • Ethiopia
    • France
    • Gabon
    • Georgia
    • Ghana
    • Guinea
    • Guinea-Bissau
    • Indonesia
    • Iran
    • Iraq
    • Israel
    • Italy
    • Kazakhstan
    • Kenya
    • Kiribati
    • Kuwait
    • Kyrgyzstan
    • Lebanon
    • Lesotho
    • Liberia
    • Libya
    • Madagascar
    • Malawi
    • Malaysia
    • Maldives
    • Mali
    • Mauritania
    • Mayotte
    • Micronesia
    • Moldova
    • Mongolia
    • Montenegro
    • Morocco
    • Mozambique
    • Myanmar [Burma]
    • Namibia
    • Nauru
    • Netherlands
    • Nicaragua
    • Niger
    • North Korea
    • Oman
    • Rwanda
    • Senegal
    • Sierra Leone
    • Somalia
    • South Africa
    • Spain
    • Sudan
    • Swaziland
    • Syria
    • Tajikistan
    • Tanzania
    • Togo
    • Tunisia
    • Turkmenistan
    • Uganda
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
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      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
    • Uzbekistan
    • Western Sahara
    • Yemen
    • Zambia
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Info: [email protected]

    Support: [email protected]

    Accounts: [email protected]

    Technical Support: [email protected]

    Casino Rules: [email protected]

    Credit Limits: [email protected]

    Guest Player Support: [email protected]

    Promotions and Competitions: [email protected]

    Netherlands (Free Phone): 0800-022-4147

    United Kingdom (Free Phone): +44 800-7314292

    Israel (Free Phone): 1-800-945-1603

    Hong Kong (Free Phone): 800-90-1710

    Italy (Free Phone): 800-871-918

    Canada (Free Phone): 1-866-509-1827

    Japan (Free Phone): 0044-22-27-2102

    France (Free Phone): 0-800-90-1998

    Korea (Free Phone): 00798-271-001

    Germany (Free Phone): 0800-181-5879

    Portugal (Free Phone): 800-827-003

Roxy Palace Casino Reviews by Players

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volendam101 10 reviews
Netherlands
Message

LIKED

Not much to say about Microgaming slots. Like them or don't like them. Nothing wrong with Microgaming.

DISLIKED

The withdraw system.
48 hours pending, this is old fashioned and only there to get you gambling again your profits. If you have a new account, only after these 48 hrs they start to ask for your identification docs, delaying a bit more.

And yes they finally pay your withdraw, only a slight problem there for dutch players. If you happened to be one of them, paid your first deposit via Ideal, directly from your bank account, Roxy does not offer same method for paying out your withdraw. This means a bank wire fee of 16 euros, up to a 500 euro withdraw.... So, ask for your profit of lets say 100 euro, fee will be 16 euro. Would like to call it almost criminal, but ok, its mentioned in their tc´s..

To my opinion, this will not hold, so many multi software offering gambling sites nowadays which pay you within 1 or 2 hours.
raverbabe 559 reviews
United Kingdom
Message

LIKED

I decided to return to Roxy Palace just recently when I heard they had been bought out by 32red. I hadn't visited them for quite some time as I had plenty of other Microgaming only casinos that suited by needs just fine, but I have a lot of respect for the 32red brand as a whole so felt it was worth giving them another try.

It's hard to tell on the face of it just how much has changed since the takeover - 32red still have not started up their daily freeroll tournaments, so I can't use that as a way to see if they are fully on board. In the end I figured a withdrawal request might do the trick and sure enough my request remained in pending for just over 24 hours rather than the previous 2 day pending time , so there have definitely been a few improvements since the takeover.

DISLIKED

There has been a whole lot of consolidation in the Microgaming download casino market and I'm pleased to see 32red are getting involved again and buying up a few more brands. As much as I love this style of casino though and really appreciate the improved performance the downloaded games offer I do wonder just how long these casinos will be able to fight back against the multiplatform browser based casinos especially when they are still refusing to offer fast withdrawals. Only time will tell I guess!

I spent the first few minutes looking around their website trying to find a link for the download casino. It was mentioned in the page footer about there being various "download options", but I couldn't actually find a link. Eventually I spotted the words "Premium Casino" in the footer of the page which is the same language used over at 32red to describe the download version and sure enough clicking this got the download started straight away.

I also had a little trouble getting myself logged in as the box asks for your "username", so I tried various names I commonly use without success before eventually trying my email as a last resort before requesting a new password... this worked, so I have to ask why not label the box "E-Mail" and save a whole lot of confusion?!
tommy0091 1 review
United Kingdom
Message
Reviewed on May 31. 2016

LIKED

Excellent online casino, very helpful staff and quick and clear answers.

Replied to my emails quite quickly even at 3am in the morning which was good of them. Would definitely recommend this site to anyone and can't see why so many people are upset by the whole bonus thing as it is clear to understand in the terms and conditions which you should always read before hand.

Thanks great experience!

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Roxy Palace Casino bonuses

Roxy Palace Casino complaints

  • 8 of 12 resolved
  • 2 days avg response
  • 2 weeks avg complaint life
  • 684 USD avg amount

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