Roxy Palace Casino - Awful and Rude Support

posted on March 1, 2014.

Alwful service on roxy

The customer support are alwful and rude

I to joined as a new customer puting £20.00 on and i played a few spins .

I look at my credit and i saw a bonus added without me knowing it got put on .

I went to live chat to ask why i have got a bonus as before hand i did ask i did not want any bonuses before i made a depsoit they cut me off 3 times and did not even answer my question .

Before that i was having big prombems even uploading my bank card as its a visa electron card .

I found roxy sercives very bad from live chat and rude

I also got 20 free spins on my secound depsoit of £20.00 which i did not ask for and won 30p

So won nothing as i had to wager such a high amount

I asked for a few spins as goodwill from live support and they would not give me any at all .

posted on March 3, 2014.


Roxy Palace Casino complaints

  • 7 of 11 resolved
  • 2 days avg response
  • 2 weeks avg complaint life
  • 734 USD avg amount

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