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Rome Casino

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Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

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Rome Casino review

  • Great variety of games
  • Easy download
  • Super promos and bonuses
  • Live online support
  • Not available for Mac users
General info & Latest Promos
Website http://www.romecasino.com
Established 2008
Owner Dice Partners Ltd Casinos
Casino Promotion

Games

Rome Casino offers a broad assortment of games, many types and many betting ranges. Included are Video Poker, Blackjack (royale and multihand), Slots (video and classic), Keno and Roulette (black diamond, crystal, and titanium). Many feature Bonus Rounds.

Multi-tabbed gaming is a standard feature at Rome Casino, allowing you to play plural games at once.

The casino software is easily downloadable and takes less than a minute to download. It is compatible with any of the followng Operating Systems: Windows 98, 2000, ME, XP, NT or Vista. Minimum requirements are: Pentium 133Mhz, 8 MB of hard disk space, and 16 MB of RAM.

Promotions

Gladiator Referral Program

Rome Casino also has a "Gladiator Referral" Program. Here's all you have to do to collect your bonus:

• Refer a friend to the Casino
• Contact Customer Service and let them know who you referred.
• When your friend makes his or her first deposit, you will receive as cash in your account an amount equal to 15% of your friend's deposit.

Win a Trip to Rome

There is one more promotion ongoing at Rome Casino: the chance to win an all-expenses-paid trip to the original Rome...the one in Italy. You don't even have to do anything to enter, beyond creating an account and making a deposit. This will enter you automatically.

Customer Support

Customer support for Rome Casino clients is readily available in a variety of ways:

• The software features live chat support
• There is a form on the website that you can fill in and send
• 24/7 phone help is available at 1-800-903-4283
• Inquiries may be faxed to 1-703-991-8879
• Questions may also be emailed to suppor­[email protected]­ome­cas­ino.com

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Rome Casino Reviews by Players

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Afi4wins 1597 reviews
Malaysia
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Hi! I am jumping the gun here, for a change, as I have not finished my reviews on Playtech casinos, but I'll go back to that soon enough. ;)

If you have been on your toes lately, you'd know that the Rome Group of casinos are now under new management. For all those who had deposited and played at any one of these casinos before, they would be very familiar with all the antics and excuses used by the casino's former management for non or delayed payments, so much so that players-in-the-know would discourage others from playing in any of them. Understandably so...if you've been bitten, better let others know of the risks too, before more and more players become victims. Hopefully, all that will soon pass. Hopefully, the new management will keep their promises. It's been due way too long already for all Top Game casinos to be safe, reliable and secure for people to play in.

Having said that, I braved this notion and had all of Rome's casinos reinstalled. Loading Rome Casino seems to be a mite faster now (or was it just my imagination and excitement?) and the live host came on quickly too, before I had even started the chat! Perhaps eagerly wanting and needing to welcome customers back to their 'new' casino, hehe. So we started chatting and my request for the free chips, via codes Magic15 and Premium, was welcomed...but with an advice! "All free chips are not cashable, unless you make a deposit now, get your huge bonus and play with it first. Should you lose all of it, I'll then give you your free chip and you can cash out if you win!" Good advice no? Logical and practical rather than just playing emptily with non-cashable free chips. I would sincerely recommend taking up this advice if you intend on serious gaming at the casino. No point wasting those lovely $15 and $100 free chips! Better make good use of them and hopefully end up with a win! :) Me? No, no win, haha. If there's anyone out there who DID make a win, made a withdrawal, and have got paid, please let us know quickly!!! All of us here would love to know if withdrawals are now quicker, handled smoothly and speedily paid out...or OTHERWISE...just like before!!! :)

From my experience with various Top Game casinos, NONE of them have ever come across with flying colors, to me personally, be them the Rome, Winward or even the Slotocash Group of casinos! However, my worst experience with a Top Game casino was, and still is, with 7 Reels Casino, a Winward's. They delayed and declined my withdrawal claim for a $1500 winning for several months before finally declining it yet again after I have done everything they required me to, including making '3 deposits before a withdrawal can be entertained'. I got so pissed off with the casino that I zeroed off my balance and closed ALL my casino accounts belonging to Winward's. Till today, I have not returned to any of them. Never again!

If Rome Casino can be good to me I'll be good to them too! :)
paquito76 867 reviews
Hungary
Message
Reviewed on July 31. 2013
One morning, looking my e-mail box I found an official balance remainder from Rome Casino. Honestly, I didn't know about that at all, so I checked it in the Lobby and I realized it was just another €5 no-deposit bonus and I guess they thought it sounds better if they rename it. But if it was there I would have done with it something. Not that I had big plans with it but I asked about the rollover conditions on live chat and I was told it is x 150! It's easily achievable, isn't it? I decided to take a closer look with this small amount of money into their 3-reel slot games.

I choose Black Diamond and after gambled away these few credits with it, I have to say I quickly became a fan of it and personally I consider it among the 5 best 3-reel machines I have ever played with. (I'm talking here of the 1 pay line version as this game is also available in 3 and 5 line variants). It's a real classic slot with hold bars, diamonds, ruby figures. It has surprisingly great, crystal clear graphics and beautiful appearance and is a very well designed, traditional game. The max. winning is 6000 coins and it can be played with stake between €0.01-€15. The best feature is it has wild symbol substituting other symbols. It is also a good payout percentage using game as the 1 amethyst symbol pay back 2 amethysts double the original stake and it happens a way more than we would think. I think it's enough if I'm saying I was playing on this slot hours (at €0.15 bet) with the given €5. I strongly recommend it those who are in the rollover completing process and want to minimize their losses. Lot of patience are needed.

Based on my previous limited experience at Rome, they're an average Top Game casino with rich Lobby functionality, ordinary chat support, decent promotions. One of the major drawbacks is they don't support Skrill payment processor.
szirtisas 349 reviews
Message
Reviewed on June 23. 2013
I get some e-mails from them when they notify me I have credits on my account. I never registered to them so I was curious why they send me e-mails like that. I searched to them with the Google and I found some no deposit promotion from them because almost all the “gambling forums” had some promotion with them. I was want to ask the live support to clear these e-mails but I saw I only can speak with the live chat If I download the software and register to them. I think this isn’t the best solution to get new players because the new customers are like to know some information before are they register.

I found out they uses Top Game software. I tell the truth, I don’t trust in Top Game casinos because I saw a lot of bad complaints with different problems with casinos who uses top game software.

What I previously told I was very curious to that e-mails so I downloaded their casino and registered to it. After the procedures I went to the live chat immediately (before I started to write to her, she instantly offered me a high percentage deposit bonus) so I was tell my story to her and everything about it. She told me they are informed me I had credits in my account because when I register I was able to get 20 euro if I ask from them. So I asked her to credit my bonus because I thought if I’m registered I play down their no deposit money. I asked about the wagering requirements and the max cash out but she didn’t responded me for minutes so I started to play with some jacks or better with high stakes. After a few hand I lost my credits and never logged in again.

Thank you!

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