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Rome Casino - Casino doesn't want to pay my money

UNRESOLVED
Complaint Info
Disputed casino Rome Casino
Reason Declined payment
Posted on May 16, 2014

I have requested withdrawal from rome casino as soon I have requested they have locked my account,this casino is a joke

Posted on April 17, 2013

Hello,

Could you please give me some details and your casino user name or email so I can investigate for you?

You can send these to [email protected]­ome­par­tne­rs.com

Kind Regards,

Noah

Rome Partners

Posted on April 20, 2013

I still did not received answer from rome casino I have sent the information they have requested

Posted on April 20, 2013

Can I please ask you to send it to my email so that I can try and help?

Posted on April 21, 2013

Hi there,

According to our records, your account is not closed. You just need to make a deposit before withdrawing (a minimal amount deposit) as the win was based on a free chip and you have not deposited since 2011.

Once that is done, your withdrawal will be processed and sent.

Kind Regards,

Noah

AskGamblers
Posted on April 25, 2013

 Boss78, is your complaint solved?

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