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Prism Casino

2.85
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

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Prism Casino review

  • Full selection of slots and games from RTG
  • 24/7 support available through live chat, US phone, and email
  • Proven fair by TST
  • Mobile casino included
  • No full third-party audit certificate available for viewing
  • Instant play version has limited game selection
General info & Latest Promos
Website http://www.prismcasino.com
Established 2002
Owner Virtual Casino Group Casinos
Casino Promotion Prism Casino: 350% up to $3,500

Prism Casino is an online casino with a clean theme and user-friendly interface. Although they were once blacklisted for being part of the slow-paying Virtual Group, they have resolved and paid out the vast majority of complaints lodged against them. They are powered by RTG, one of the largest software platforms in the industry. 

No Longer Blacklisted

Prism Casino is part of the Virtual Group of RTG casinos. This group has a long history in the AskGamblers blacklist due to very slow payments to players, with some payments taking over a year to be processed. However, Prism Casino has appeared to put this in their past, and players who have filed complaints are getting paid rapidly. For this reason, they have been removed from our blacklist.

Virtual Games

The slot selection at Prism Casino is undoubtedly one of the largest around. They offer nearly 100 different games for you to choose from, the majority of which are bonus-filled five-reel video slots. Each of these games has a vibrant theme and plenty of unique winning opportunities. Among the most popular are Pay Dirt! slot, Cleopatra's Gold slot, Rain Dance slot, Achilles slot, and Bulls and Bears slot. Prism Casino also offers three-reel slots for players looking for a more traditional gaming experience.

Table game players have a good assortment to enjoy as well. Prism Casino contains several blackjack and roulette games for every kind of player, such as Pontoon and French Roulette in single- and multi-player modes. The other games include sic bo, baccarat, red dog, war, Vegas Three Card Rummy, Caribbean Draw Poker, and pai gow poker, among others.

The video poker variety at Prism Casino is one of the largest in the industry. They offer both single-hand and multi-hand games with a large number of variants in each. Choose traditional varieties like Jacks or Better, Deuces Wild, Joker Poker, and Tens or Better, or try something a little different like Double Double Jackpot, Mystery Bonus, and Pick 'em Poker.

Support

If you ever need a question answered or a problem resolved, Prism Casino has a team of support professionals to get you the help you need quickly. For the fastest response time, we recommend using their 24/7 live chat function. You can also call them through a toll-free US number, or send them an email and expect a response within 24 hours.

Security and Fairness

Everyone deserves to know that their details are kept safe. For this reason, Prism Casino outlines their security measures on their website. Their system includes 128-bit SSL encryption, the industry standard for obscuring sensitive data from cyber criminals.

Prism Casino has taken the time to have their games independently audited by TST, a firm that uses rigorous algorithms to test random number generators. As shown by the TST logo on the Prism Casino website, the firm has found that Prism Casino offers a fair game.

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Prism Casino Reviews by Players

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GODDOMMIT 1 review
Arizona
Message
Reviewed on July 10. 2018

LIKED

They say it's no deposit but if u win they tell u it will be easier to get paid if you make a deposit. I'm being a smart ass

DISLIKED

I've been trying to get my withdraw for over a month and Everytime I write they say two days and I'll hear from someone and given a reference number to not hear from anyone and write again to be given another ref number. And then when you call guess what? No agents avail to take calls so leave a message and I won't hear from anyone.. this place is a joke I would recommend u to save your money and headaches and go elsewhere. I'll change my review if they make good on what they owe.
Dharrison24 8 reviews
United States
Message
Reviewed on April 20. 2018

LIKED

I wrote a review a few days ago and this is my update. After depositing $100 from their players reward card with 25x playthrough I contacted the live chat to see what I had wagered so far. He stated that I had exceeded the playthrough and had play $3990 so it was safe to make a withdrawal. I'm so excited at this point.

DISLIKED

Low and behold I submit a request for bitcoin withdrawal and emailed documents. I contact live chat again concerned as to why I wasn't prompted to enter my bitcoin address. Well this time the agent states that I need to cancel the withdrawal and playthrough $1800. At this point I'm disappointed because I know how this is gonna turn out so I cancelled and blew through that $200 in no time. I guess I should have known better and have decided not to deposit or play here due to this issue.
Dharrison24 8 reviews
United States
Message
Reviewed on April 15. 2018

LIKED

I decided to play this casino using money that was given to me o.k. their players reward card. You can only play it on casinos in their network so I chose this one. Had $100 with 25× wagering and 2× cashout. I played on goldbeard one of my favorite slots. I made playthrough and requested withdrawal. Their live chat was quick at responding with what I needed to send and I have now sent those documents today and am requesting to withdraw to bitcoin. Now I will wait to see if this takes as long as people claim. How this goes will influence my decision to deposit here. I love rtg games but usually play at instant withdraw bitcoin casinos to avoid jumping through hoops.

DISLIKED

I have nothing bad to say at this moment. I enjoyed playing here and will update my rating and review based on my withdrawal experience. Hopefully this will become one of my new favorites.

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