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Casino Moons

GOOD 7.58
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Casino Moons review

  • Healthy amount of slots, including progressives
  • Easily accessible support, including 24/7 live chat
  • Strict 128-bit SSL encryption
  • Audited by TST
  • Few video pokers or table games
  • Website doesn't link to the TST report
General info & Latest Promos
Website http://www.casinomoons.com
Established 2008
Owner Blacknote Entertainment Group Limited Casinos
Casino Promotion Casino Moons: 200% Match Deposit Bonus

Casino Moons is an online casino with an astral environment where players have access to online slots, table games and video pokers from world-class game providers such as MicrogamingBetsoftIGTPragmatic Play and Habanero. Players can enjoy the casino instantly or they can use their mobile casino to enjoy the games. Casino Moons is licensed under the jurisdiction of Costa Rica.

Restricted Countries

Casino Moons does not accept players from the United States, Denmark, Italy, Australia and several other countries. Full list of restricted countries can be found under 'More casino details' section.

Virtual Games

Casino Moons offers games from top-tier software providers like Microgaming, Betsoft, IGT and Pragmatic Play. Their selection of slots ranges from traditional three-reel games to some of the most flashy and bonus-filled video slots in the business including titles like Da Vinci's Treasure slotPixie Wings slotAsgard slot and Wild Spells slot. Whether you're in the mood for a conventional Fruit slot experience or want to face the Slotstructor slot, there's plenty of fun waiting to be had at Casino Moons.

Players who are more into table games will be able to choose among a variety of titles such as Pontoon, Royale Blackjack, Dragon Tiger, Baccarat and others. 

As for other games, Casino Moons offers video pokers including Double Joker, Deuces Wild and Joker Poker.

Live Casino

In addition to virtual table games, players can take a seat at Casino Moons's live casino and feel the thrill of playing against beautiful live dealers in real time. The most popular casino games include Live Blackjack, Superb6, Live Baccarat and Live English Roulette.

Mobile Gaming

All of Casino Moons’s games are designed to work the same across all devices. This means that players can play on their computerssmartphones, and tablets and get the same gaming experience on all of their devices.

Support

Need to get in touch with a customer support representative? Casino Moons makes this process easy. Use the live chat button within the software to get in touch with a representative at any hour of any day. Players who prefer to contact them via e-mail can use that option as well.

Security and Fairness

It's important to know that your personal and financial information is being kept in good hands when playing online. Casino Moons accomplishes this with its 128-bit SSL encryption protocol, which makes it impossible for hackers to read your details. Only you, top Casino Moons staff, and the billing processor will be allowed access to your data.

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Casino details
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Casino Moons Reviews by Players

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JessieK 3 reviews
Arizona
Message

LIKED

Loving the latest promos at Moons atm. Slots is still good for progressives and racing against other players. Prizes up to 20th and freespins all the time. Still my saturday night slots choice.
CASINO MOONS REPLIED ON NOVEMBER 15. 2018
Hello,

We are happy to hear you are enjoying the games and promos! Don't forget to join our specialist winning task force in November Missions! Each day during the promotion time frame, from the 16th to 30th November, you’ll have missions to complete and rewards to receive!

Looking forward to seeing you online.

Kind regards,
The Casino Moons Team
LaylaLang 3 reviews
New South Wales
Message

LIKED

Oh come on guys Casino Moons is AWESOME! Crazy progressives and they DO have table games unlike this forum claims. Live dealer poker and baccarat as well as video poker that PAYS. Nothing really bad to say. They are always paying me with no fuss.
CASINO MOONS REPLIED ON NOVEMBER 5. 2018
Hello,

Thank you for your feedback! We are happy to hear that you are having fun on the website and enjoying the games. Don't forget to check out the Races! You can play in any of them and they are guaranteed to bring you a lot of fun and the chance to win some great prizes.

Looking forward to seeing you online.

Kind regards,
The Casino Moons Team

Afi4wins 1617 reviews
Malaysia
Message

LIKED

Latest Update:

After 2 years of being cut off from Casino Moons, accessibility has now been restored and I am able to access the casino once again. Not that I want to rejoin the casino after closing my account about 9 years ago, it's just to let others in a similar situation to know that it is now possible to get into the casino again. As for me, nope, I will not rejoin Casino Moons, because that blanket closure is still in place, with no reasons to remove it.

Nonetheless, it is worthwhile to say that Casino Moons was one of the better casinos amongst Winward's group of casinos, at that moment in time. When I requested for a permanent closure of my account, the casino manager was very sympathetic and he tried his best to persuade me not to close the account but to continue on playing. But my rage was just too furious at that moment, so I gently refused his persuasions. None of the other casino managers even tried to persuade me...they obligingly closed my account for me! That's how much they cared for their customers! I was actually quite reluctant to close my Casino Moons account, but a blanket decision remained a blanket decision. Just too bad for Casino Moons.

Today, after revisiting the casino's website, I noticed the slight changes in the Bonus terms and T&C, but generally, the terms are still not to my liking, and the selection of games is still way behind. The more popular and established game providers are not in the list either and that would make a lot of difference to discerning players, like me. Nonetheless, TopGame casinos still have a very long way to go to catch up with the other casinos, especially where speed of payments is concerned. My past experiences ranged from 2 weeks up to over 3 months, and that is totally unacceptable by today's standards. Can TopGame casinos ever make 1-day withdrawals? Hmm...most probably unlikely, unless you are a top VIP member there, just like as with Playtech casinos and a few others too. So, wake me up when they do! Hahaha.
CASINO MOONS REPLIED ON AUGUST 16. 2017
Hello Afi4wins,

We are happy to hear that you managed to access the casino again, and sorry to hear that you do no want to give the games another try.

It would make perfect sense for any of our colleagues to offer you help with any situation that you encountered and should you revisit your decision of playing with us, we would be more than happy to look into any concern that you might have.

You also mentioned that you would like to see some other games listed on our site, send us an email and let us know what providers and types of games you prefer. We will surely look into it and see what we can do, we are continuously adding games to our portfolio as we try to cater to all our customers.


Best regards,
The Casino Moons Team

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