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Casino Moons

6.6
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Casino Moons Review

  • Healthy amount of slots, including progressives
  • Easily accessible support, including 24/7 live chat
  • Strict 128-bit SSL encryption
  • Audited by TST
  • Few video pokers or table games
  • Website doesn't link to the TST report
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General info & Latest Promos
Website http://www.casinomoons.com
Established 2008
Owner Blacknote Entertainment Group Limited Casinos
Casino Promotion Casino Moons: 200% Match Deposit Bonus + 30 Bonus Spins

Casino Moons is an online casino with an astral environment where players have access to online slots, table games and video pokers from world-class game providers such as MicrogamingBetsoftIGTPragmatic Play and Habanero. Players can enjoy the casino instantly or they can use their mobile casino to enjoy the games. Casino Moons is licensed under the jurisdiction of Costa Rica.

Restricted Countries

Casino Moons does not accept players from the United States, Denmark, Italy, Australia and several other countries. Full list of restricted countries can be found under 'More casino details' section.

Virtual Games

Casino Moons offers games from top-tier software providers like Microgaming, Betsoft, IGT and Pragmatic Play. Their selection of slots ranges from traditional three-reel games to some of the most flashy and bonus-filled video slots in the business including titles like Da Vinci's Treasure slotPixie Wings slotAsgard slot and Wild Spells slot. Whether you're in the mood for a conventional Fruit slot experience or want to face the Slotstructor slot, there's plenty of fun waiting to be had at Casino Moons.

Players who are more into table games will be able to choose among a variety of titles such as Pontoon, Royale Blackjack, Dragon Tiger, Baccarat and others. 

As for other games, Casino Moons offers video pokers including Double Joker, Deuces Wild and Joker Poker.

Live Casino

In addition to virtual table games, players can take a seat at Casino Moons's live casino and feel the thrill of playing against beautiful live dealers in real time. The most popular casino games include Live Blackjack, Superb6, Live Baccarat and Live English Roulette.

Mobile Gaming

All of Casino Moons’s games are designed to work the same across all devices. This means that players can play on their computerssmartphones, and tablets and get the same gaming experience on all of their devices.

Support

Need to get in touch with a customer support representative? Casino Moons makes this process easy. Use the live chat button within the software to get in touch with a representative at any hour of any day. Players who prefer to contact them via e-mail can use that option as well.

Security and Fairness

It's important to know that your personal and financial information is being kept in good hands when playing online. Casino Moons accomplishes this with its 128-bit SSL encryption protocol, which makes it impossible for hackers to read your details. Only you, top Casino Moons staff, and the billing processor will be allowed access to your data.

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Casino details
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Casino Moons Reviews by Players

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MrMcGoo 2 reviews
Australian Capital Territory
Reviewed on March 11, 2020

LIKED

The bonus is a bit tricky but once you are up and running this casino pays regularly. Lots of competitions and options for all gamers. Easy crypto options for payout and decent minimum cashout and in.
CASINO MOONS REPLIED ON MARCH 12, 2020
Hello,

We are glad to hear that you are enjoying the games and we are waiting for you on chat, where your Account Manager will make sure to get you the best deals.
Get enlisted in the loyalty program as well, so you can start claiming weekly cash rewards.

Looking forward to seeing you online,
The Casino Moons Team
ChefJose 3 reviews
New South Wales
Reviewed on February 14, 2020

LIKED

Good crypto payouts in 24 hours add value to casino moons but the promotions are the best reason to come and play here. The payout times used to be a bit slow at 4 days for bank transfer to OZ but now it's quick with BTC. Also, the video poker is upgraded and better than it was last year.
CASINO MOONS REPLIED ON FEBRUARY 14, 2020
Hello,

We hope this message finds you well!

We would like to thank you for your feedback. We always strive to maintain the highest standard in service, and that includes fast and varied payout methods, all for your convenience, as well as a wide range of games. Make sure to check out our tournaments, we have quite a few running this month, and they are a very good way to boost your winnings!

Should you require any additional information or assistance, please do not hesitate to contact us, we are available 24/7.

Kind regards,
Casino Moons
Tbkc7amlml 2 reviews
Victoria
Reviewed on January 18, 2020

DISLIKED

They did not honour a withdraw fully, stating it was winnings from a bonus (when it was winnings from after I made a deposit) and when i disputed it with screenshots as evidence, they cancel my account.
CASINO MOONS REPLIED ON JANUARY 20, 2020
Hello,

We hope this message finds you well.

Please note that the reason why the latest withdrawal request could not be approved fully is due to the fact that free bonuses have withdrawal limits set according to your VIP Level, which at the time of the withdrawal was Basic.

Please refer to the Bonus Rules page, section 2.1. Free bonus money / free spins promotions:
Maximum withdrawal amount from free bonus money are as follows: (i). Basic maximum €100

Should you need any further information regarding your account or withdrawals, please do not hesitate to let us know via email to accounting@casinomoons.com and we will get back to you as soon as possible.

Regards,
Casino Moons

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