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Casino Moons

7.39
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Casino Moons Review

  • Healthy amount of slots, including progressives
  • Easily accessible support, including 24/7 live chat
  • Strict 128-bit SSL encryption
  • Audited by TST
  • Few video pokers or table games
  • Website doesn't link to the TST report
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General info & Latest Promos
Website http://www.casinomoons.com
Established 2008
Owner Blacknote Entertainment Group Limited Casinos
Casino Promotion Casino Moons: 200% Match Deposit Bonus + 30 Bonus Spins

Casino Moons is an online casino with an astral environment where players have access to online slots, table games and video pokers from world-class game providers such as MicrogamingBetsoftIGTPragmatic Play and Habanero. Players can enjoy the casino instantly or they can use their mobile casino to enjoy the games. Casino Moons is licensed under the jurisdiction of Costa Rica.

Restricted Countries

Casino Moons does not accept players from the United States, Denmark, Italy, Australia and several other countries. Full list of restricted countries can be found under 'More casino details' section.

Virtual Games

Casino Moons offers games from top-tier software providers like Microgaming, Betsoft, IGT and Pragmatic Play. Their selection of slots ranges from traditional three-reel games to some of the most flashy and bonus-filled video slots in the business including titles like Da Vinci's Treasure slotPixie Wings slotAsgard slot and Wild Spells slot. Whether you're in the mood for a conventional Fruit slot experience or want to face the Slotstructor slot, there's plenty of fun waiting to be had at Casino Moons.

Players who are more into table games will be able to choose among a variety of titles such as Pontoon, Royale Blackjack, Dragon Tiger, Baccarat and others. 

As for other games, Casino Moons offers video pokers including Double Joker, Deuces Wild and Joker Poker.

Live Casino

In addition to virtual table games, players can take a seat at Casino Moons's live casino and feel the thrill of playing against beautiful live dealers in real time. The most popular casino games include Live Blackjack, Superb6, Live Baccarat and Live English Roulette.

Mobile Gaming

All of Casino Moons’s games are designed to work the same across all devices. This means that players can play on their computerssmartphones, and tablets and get the same gaming experience on all of their devices.

Support

Need to get in touch with a customer support representative? Casino Moons makes this process easy. Use the live chat button within the software to get in touch with a representative at any hour of any day. Players who prefer to contact them via e-mail can use that option as well.

Security and Fairness

It's important to know that your personal and financial information is being kept in good hands when playing online. Casino Moons accomplishes this with its 128-bit SSL encryption protocol, which makes it impossible for hackers to read your details. Only you, top Casino Moons staff, and the billing processor will be allowed access to your data.

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Casino details
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Casino Moons Reviews by Players

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Oscaraceswild 2 reviews
Australian Capital Territory
Reviewed on January 7, 2021

LIKED

Some amazing free offers and a lot of invitation only promotions that have some excellent prizes. Cars, holidays, flights, gold bars, Rolexes, Harleys. Stuff like that makes the promos much more exciting than your average casino.
They have some really cheap rooms that let you play for longer, and the reel races feature let you make more money on slots than similar sizes sites.

DISLIKED

The customer service needs attention on live chat, but it depends what time you contact them. Most of them are good. Registration took me 3 days because of this.
CASINO MOONS REPLIED ON JANUARY 14, 2021
Hello,

We would like to thank you for your feedback!

We hare happy to hear you are enjoying your time with us. Make sure to check out all of our promotions, including our Races, as they are a fantastic way to boost your balance!

Should you require any additional help or information, please do not hesitate to contact us, we are available 24/7.

Kind regards,
Casino Moons
DRcox 2 reviews
Australian Capital Territory
Reviewed on September 25, 2020

LIKED

I don't know if I am ahead or not at this casino as I play so many but my main impression of casino is one of a quick no nonsence service that cashes you out in minutes sometimes. The promotions are valid and fun and the rooms for different price levels are always good when you play on a budget (which you should always do BTW!!) fast slots and 3D slots with a good ROR on the races and any promos.
CASINO MOONS REPLIED ON SEPTEMBER 25, 2020
Hello,

Thank you for your feedback!

We always strive to maintain the highest standards when it comes to both our services and our promotions! Make sure to check out our Races, as they are a fantastic way to boost your balance, and we have plenty of other tournaments to choose from, tailored for every need.

Should you require any additional help or information, please do not hesitate to contact us, we are available 24/7.

Kind regards,
Casino Moons
BillieT 2 reviews
New Zealand
Reviewed on April 14, 2020

LIKED

I like the service from the account handlers and the customer retention managers here. They do offer great incentives if you have gone cold on them or maybe just had a big win or loss. The steady level of wins is high here. I am not hitting progressives all the time but I am up this month again.

DISLIKED

I am in Spain and its not always easy to contact my bank right now to see if transfers have been made. Big drawback, there should be an option that anyone can get money transfer from anywhere.
CASINO MOONS REPLIED ON APRIL 15, 2020
Hello,

We hope this message finds you well!

We would like to thank you for your feedback, we are happy that you are enjoying our site. We strive to maintain the highest standard when it comes to our services, and that includes promotions as well as our selection of games.

In regards to withdrawal methods, you can always opt for a cashout via any of the available cryptocurrencies instead of a bank transfer. For more information, please visit our Banking page to see all possible alternatives.

Should you require any additional information or assistance, please do not hesitate to contact us, we are available 24/7.

Kind regards,
Casino Moons

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