Casino Moons Complaints - Withdrawal & Other Problems

Casino Moons - My account has been disabled when I was waiting for a withdrawal

Hi I have been waiting more than the 5 working days for my withdrawal of 100 dollars to come through to my skrill account I messaged a member of the ...

Casino Moons - Delaying payment of winnings

Refusing to pay out $700 of winnings for the past few months.Have been asked numerous times for all different type of verification which I have ...

Casino Moons - No pay out from casino moons

I have been struggling with my payout from casino moons for a month now. The payment was declined 5 times now. The first time was because of a print ...

Casino Moons - 4000AUD Withdrawal declined & 3 times Account Verification

Submitted withdrawal request for $4000 on the fifth day it was declined. The excuse was they didn’t have proof of ownership of payment method. They ...

Casino Moons - Delayed payment of 500EUR

I have a 500 EUR request pending and they are refusing to go through it even though I'm verified. I have tried contacting support with no luck. I will ...

Casino Moons - Like a dream - waiting for collaboration

I requested some withdrawals that have been cancelled for multiple verification reasons that I had already complied with everything and my last ...

Casino Moons - Prolonged withdrawal

I first tried to withdraw $4000 that I had won off bonuses. I was approved $100 and declined $3900 after 5 days with an explanation as to the bonus ...

Casino Moons - Withdrawal issues verification

Good day, I have tried to withdraw from casino moons,waited the 5 days twice now but no results My account was verified and accepted but when I want ...

Casino Moons - Withdrawal not being accepted

Hello, I recently have placed 2 withdrawal requests, my first being declined as I did not understand wagering requirements and fair enough I accept ...

Casino Moons - Exhausting withdrawal process

I am trying for the past 2 weeks to get my winnings paid but after 5 days, firstly it was my proof of address, which I resubmitted, then it di not ...

Casino Moons - Payout not received, even though processed

I have been waiting over 30 days for Casino Moon to payout $300 which they claim it has been processed. I have sent them a PDF of my bank account to ...

Casino Moons - Casino owes me €8125

Hello AskGamblers.I have been playing on and off on Casino Moons for several months.I managed to get a few wins on the casino. The first win I got ...

Casino Moons - Withdrawal continued delay

Re casino moons is the casino please I have been trying to withdraw since January 4 2021 . Please find copies of conversations documents submitted ...

Casino Moons - Well overdue withdrawals

Hi I have been playing at this casino for quite a while without any problems however my last 2 withdrawls are now overdue and the communication ...

Casino Moons - Delayed withdrawal outside of maximum waiting of 5 business days

It all starts from 2 months ago where they force me to redo the withdrawal of 1300 euros, after which I have been refused so many withdrawals with ...

Casino Moons - Refusing my withdrawal and blocking my account without clear explanation

Casino moons is currently refusing to pay me my money, after earlier on today of disabling my account without letting me know by any type of contact. ...

Casino Moons - Delaying payment of 5560 euro

So I have a problem with casino moons delaying my payment and I hope to get is resolved before 1th of may, since they have a monthly withdrawal limit ...

Casino Moons - Payout declined twice

I hope this complain is fine as I dont know what to think about my withdraw if i will see my winning??? .As i am new cannot believe I have to wait so ...

Casino Moons - Two weeks later, R13,400 winnings still not paid

Every 6th business day my withdrawal is reversed to only start the waiting period of 10 days all over again. All requested documents submitted and ...

Casino Moons - Delaying $1,100 payment for over two weeks

Dear Sir/Madam,I have played at Casino Moons and when I would like to request for withdrawal of USD1100 on 1st of July, until today, which is more ...

Casino Moons - Account closed and pending $500 withdrawal still not received

I deposited 500 nine days ago had a play around on the live casino and won a bit and then ended back at 500 so said I'd withdraw, the past three days ...

Casino Moons - Misinformation and poor customer service

On the 23rd of may i requested a cash out. I had previously uploaded documents to my acc and was verified ages ago. Upon double checking i was ...

Casino Moons - Withdrawal and verification delayed

Im having trouble with the verification Process which has been ongoing for 3 weeks and has be is delaying my withdrawal of $1800.After numerous chat ...

Casino Moons - Delaying payment for over a week now

I should not play at this Casino Moons if I had seen all this complaints!!I am being attracted with their 100% cashback offer for first deposit. After ...