Payment issues

Tiger Gaming - Keeps on refusing withdrawal requests

I have been made aware that Tiger Gaming will be stopping operations in Australia. They have sent an email informing my account is blocked, so far all ...

Cool Cat Casino - Delay of verification of documents

Since March 15 I have emailed the required documents to the casino. After following up with that support person I dont get any respons. So I submit ...

Grand Fortune Casino - Delayed $4,500 payments

I withdrew winnings of $4500 with 2 withdrawals $2000 and $2500 On Feb 1st, 2018. I received approval on Feb 28th 2018 for the $2000 and was told the ...

Captain Jack Casino - Owes me over $9,000 dating back three months

I'm owed over 9,000 net after removing bonuses at Captain Jack. There are five withdrawals only one of which has been approved. I have submitted all ...

Captain Jack Casino - Delaying $2,500 withdrawal, again

I have 2 withdrawals of $2500 both dated 3/2/2018 and when i checked with chat i was told it was approved, later it was disapproved and later they ...

Gala Casino - Withdrawal request withheld for weeks

I have been a member for many years with Gala Casino. I am a pensioner who enjoyed playing on the website. Most of the time I use to lose, and never ...

Gala Casino - Withdrawal of £20,599.92 unjustly withheld

I've been a member with Gala Casino since I was 18 years old, I am now 19. Four weeks ago, on the 12th of April my account was closed for business ...

Slots of Vegas Casino - Issue With Withdrawal

About 3 weeks ago I made a deposit using bonus code "BITCOINISBETTER". I played through the playthrough requirements and won a pretty good amount of ...

Planet 7 Casino - My winnings still havn't been paid

I have a outstanding amount for $3700 that I have won. I haven't had any help from customer service, I'm still waiting. All my documentations have ...

Wild Tornado Casino - Refused to pay legitimate winnings

on 7/5/18 i received via email by wildtornado the monday bonus offer of 77% for a deposit of 30 euros. I deposited but the bonus wasnt credited ...

Royal Ace Casino – Six-months delay of $3,000 payment

I won $3000 in Royal Ace Casino in October 2017. I sent all the necessary documents for approval of the payment. I sent the documents several times. I ...

Indio Casino - Money still not paid even after multiple follow ups

hi My username is ICR85286932 and been Indio's customer from last 8 years now. They usually delay the payouts but this time, they aren't responding ...

Dr Vegas Casino - Awaiting payment authorization for weeks

Made a withdrawal request on the 19th of April for £450 since this time the request states wait autorisation. I emailed Dr vegas on the 27th with ...

Royal Ace Casino - Owed $6,587 since April 2017

Hello, I'm hoping you can help resolve my situation with Royal Ace Casino. I presently have approved withdrawals totaling $6,587 the majority of ...

Slot Madness Casino - Withdrawal taking too long, again!

I made a Bitcoin Withdrawal on 3/12/2018 and after waiting a month contacted support and they told me I needed to resubmit verification papers because ...

Raging Bull Casino - Haven't received my $1,500 winnings yet

Won 1500 sent all verification details everything was approved. Winnings was processed on the 18.4.2018 was paid on the 21.4.2018 was told it would be ...

Freaky Vegas Casino - €500 Withdrawal Delay

Hi, I deposited on 2nd of May 50 Euro - and played my favorite Slot Victorius Touch. I won 500 Euro and stopped playing and started the verification ...

Gala Casino - Closed my account and voided my winnings due to 'account not passing their security checks' without any further information or proof

On the 1st of April I deposited £260 into Gala Casino. They gave me a £260 bonus to play with. I read the bonus rules and played slots making sure ...

Redbet Casino - Payment pending for too long, customer service is useless

Hi I made a withdrawal from this casino on the 3/5/18 for £1700 - on your review of the casino it shows pending period of 0-1 hours . Anyways I ...

Staybet Casino - No payment, no response and now blocked

Hello! I am stil waiting for payment after now 36 days. On March 14th I requested a withdrawal for 6,900 SEK. After about 3-4 days I asked support ...

Staybet Casino - Did not pay and closed my account

On March 4, 2018, I registered a withdrawal of 100 usd from my account in staybet.com to my account in the skrill. Money was not paid to me. After ...

Noxwin Casino - Payment delayed for over a month, no response

I am stil waiting for payment after now 30+ days. On March 27th I requested a withdrawal for 453,1 EUR. After about 7-10 days I contacted support (via ...

Ruby Slots Casino - Still waiting to get paid!

Ruby slots had owed me $220 (app) for months now. The last email I received from a Dianne Simmons and said the same thing I've gotten two or three ...

Planet 7 Casino - Delayed bitcoin payment

My withdrawal of 2500 was approved for 2150 after removal of bonus. I requested bitcoin and provided all docs which have been approved as well as ...