Complaint #903 Dafabet Casino

Urgent complaint account reopening issue

By Jagiyo

1 year ago

Dear AskGamblers Team,

I am writing to formally complain about Dafabet’s failure to reopen my account despite multiple attempts and compliance with their verification requests.

Account Details:

Username: < sent to the casino >

Email: < sent to the casino >

Date of Birth: < removed >

Issue Summary:

My account has been closed for a long time, and despite my repeated requests, Dafabet has failed to reopen it. I have provided all the required documents for verification, including:

1. Aadhaar ID

2. A photo of me holding my Aadhaar ID

3. My bank account statement for address verification

I have contacted their support team multiple times via email and chat, yet they either fail to respond or keep delaying my request without any resolution. Their customer support initially acknowledged my request and assured me that my account reopening was under review. However, it has been weeks, and I still have no access to my account.

Additional Concerns:

Unresponsive Support: Despite following up several times, I have only received generic responses or no response at all.

Account Balance: My account currently holds ₹73,700, which is inaccessible due to their refusal to reopen it.

Failure to Honor Their Own Policies: Dafabet initially confirmed that upon document verification, my account would be reopened, but they have failed to honor this commitment.

Requested Resolution:

I request AskGamblers to intervene in this matter and ensure Dafabet reopens my account or processes a full withdrawal of my funds. Their lack of action is causing unnecessary frustration and financial inconvenience.

I have attached relevant email conversations and screenshots as proof.

Thank you for your assistance. I look forward to your response.

Best regards,

< full name and email removed >

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹73700

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

Following a careful review of valid information and proof presented by Dafabet Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

Inactive user

1 year ago

Dear Dafabet and AskGamblers Team,

Thank you for the reply.

However, I would like to clarify that:

1. My account was reopened after I raised a complaint on AskGamblers.

2. Once reopened, I submitted a valid withdrawal request of ₹67,004.

3. Without providing a valid reason, Dafabet declined my withdrawal and adjusted ₹30,600 manually from my balance.

4. Now, I am unable to place any bets or make a withdrawal from my account — my access is completely restricted.

You mentioned that the account is active for withdrawal, but in reality, no withdrawal is being processed and ₹30,600 has been deducted without my consent.

If there is a violation of Terms & Conditions (such as multiple accounts), I request Dafabet to share clear and specific proof. I am fully ready to cooperate and resolve any concerns, but taking funds without proper explanation is unfair and unacceptable.

I request AskGamblers to help ensure that:

My remaining balance is refunded,

The ₹30,600 deduction is explained in full,

And I am treated fairly as a customer.

Note:- I haven't received my deposit yet please Share my deposit, bet and withdrawal history with Askgamblers from the time I created the account till today Dear Dafa Bet you are cheating a genuine customer

< personal info removed >

Dafabet Casino

• Representative

1 year ago

Dear valued customer,

Upon reviewing your account, we have noticed that it does not comply with one of our Terms & Conditions, which clearly states that each person is allowed only one account. As a result, your account is currently active for withdrawals and your deposit refunded.

Thanks,
Dafabet

Inactive user

1 year ago

Dear Dafabet and AskGamblers Team,

Thank you for your response.

I would like to raise a serious concern regarding the handling of my account and funds. After my account was initially closed without a clear reason, it was reopened following my complaint on AskGamblers. I then submitted a valid withdrawal request of ₹67,004, but it was suddenly declined, and ₹30,600 was manually adjusted from my balance without any prior notice or proper explanation.

Furthermore, I have noticed that I am currently not allowed to place bets or even withdraw my remaining funds. This situation is extremely unfair, especially considering I have not been provided with any proper justification or proof of a major violation.

I have reviewed your Terms & Conditions, including paragraph 9, and I could not find any specific justification for deducting such a large amount and restricting my account without due process.

Therefore, I kindly request:

1. A detailed explanation and justification for the ₹30,600 adjustment.

2. Immediate processing of my remaining balance.

3. Clarity on the current status of my account and the restrictions applied.

4. Full transparency and fair treatment as a genuine customer.

I request AskGamblers to kindly look into this matter and ensure I receive a fair and timely resolution.

I am attaching screenshots

1. Withdrawal decline

2. Manual adjustment

3. Not parmission for bet please

Best regards,

Kailash

Username: kailashjagu1

Date of Birth: < removed >

Dafabet Casino Complaint Stats

Resolved 1275 / 1340

Avg. Amount $1,049

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino

Dafabet delaying withdrawal even after completing veriifcation

Hi Ask gambler's team,

My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

Since verification is complete, they should be processing my withdrawals but if I ask them to process my withdrawal, I am getting irrelevant replies regarding deposit. I think the bots are replying.

I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

I kindly request your intervention to help allow me to withdraw my funds without further delay.

92h left

Account documents verification taking too long

My dafabet userid is < username removed ?

My withdrawal got declined and reason they gave was to submit account verification documents.

So i uploaded the requested documents in my accounts documents tab ( My id and selfie holding the id ). I uploaded them 4 days ago but till now it is showing documents have been submitted and we are reviewing them. According to them, only account documents verification takes 24-48 hours which has already surpassed and in email also I sent them. But they are sending irrelevant reply like - to validate your deposit concern something.

I am asking them about my verification status and they are replying with deposit concern which is irrelevant.

@askgamblers please intervene and tell dafabet team that documents have already been sent to their team and uploaded to the website but till now the account is not verified and due to that my withdrawal is pending.

@dafabet please verify my account now and process my withdrawal.

91h left

₹553,000

Withdraw Disabled

I'm here to complain against Dafabet as they have suddenly disabled my withdrawal. I've been emailing them for 4 days, but their response is very lazy, mostly bot-replied emails with non-sync answers as I provided them in Screenshots. I request AG to help me out to withdraw my Remaining funds. If needed, I am ready to re-verify my account.

89h left

₹7,000

Verification issue with dafabet casino

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹258,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

66h left

₹258,000

Deposit not credited why

I made a deposit of Rs.4400 into my Dafabet account, but the amount has not been credited to my wallet yet. The amount has been deducted; however, it is not reflected in my Dafabet balance.

I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

Transaction ID - 513396534

Deposit method - HelloPay UPI

I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

70h left

₹4,400

Dafabet multiple deposits not credited why

I made multiple deposits into my Dafabet account, but the amount has not been credited to my wallet yet. The amount has been deducted; however, it is not reflecting in my Dafabet balance.

I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 1000

Date & Time of Transaction: 01/06/2026. 01:11:07 PM

Transaction ID - 515214626

Deposit method - SecureUPI

2. Deposit Amount: INR 1000

Date & Time of Transaction: 04/06/2026. 12:50:51 AM

Transaction ID - 515673093

Deposit method - HellopayUPI

3. Deposit Amount: INR 1000

Date & Time of Transaction: 04/06/2026. 04:04:30 PM

Transaction ID - 515744575

Deposit method - SecureUPI

4. Deposit Amount: INR 1500

Date & Time of Transaction: 05/06/2026. 11:04:01 PM

Transaction ID - 515967535

Deposit method - SecureUPI

I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

70h left

₹4,500

Blocked withdraw without any reason

Hello, my dafabet username is < username removed > and they have blocked my withdrawal process without any notification or reason. Whenever I am trying to contact them, their live support agents are providing bot answers and telling me to wait and wait. I am now fully fed up with their bot answers. Whenever I try to withdraw they show error 310. I am providing the withdrawal requests and the issue I am facing with the proofs:

1. Withdrawal request

Amount - 2000

Date and Time - 29/05/2026 11:20:29 PM

Transaction id - 514363297

2. Withdrawal request

Amount - 1000

Date and time - 30/05/2026 02:10:47 PM

Transaction id - 514492467

I have contacted them via chat and live call both but they just say wait and wait and wait.

I request askgamblers team to please help me get my money back from them. I am attaching all the screenshots below.

86h left

₹3,000

Payment delayed since May 25th

Hi AskGamblers team,

I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

I have written to their support team multiple times, but they always come back with irrelevant responses, asking for a deposit slip when I am talking about withdrawal.

When I raise again, they say they are checking, but already been 8 days since the withdrawal was made.

Please find attached screenshots for their response.

Kindly help me to get my money back.

Thanks

Resolved

₹100,000

Amount deducted but not reflected in dafabet wallet

Hi Team,

Amount Deposited & amount debited from bank account but not showing in Dafa Sports Wallet

Username - < sent to the casino >

Amount Deposited - ₹10,000 (Screenshot Attached )

Date & Time - 2nd june 2026 &10:50Pm

UTR id - 856398754763

DOB - < removed >

Please Help Me.

No Response from dafa sports even after continuous mails and chat sessions

Please Help me

93h left

₹10,000

Deposit failed amount 1600

I am make deposit via upi method has failed. I am contacting customer care, but he is not help me, only give the same reply daily wait 15 min. I have already sent payment proof via mail and upload in history page. One withdrawal was not received in bank account .

Deposit Transaction id - 514699339

Amount - 1600 inr

Status - failed

Also check withdrawal concern status successful but amount has not been received

Withdrawal transaction id - 514608701

Amount - 6700

69h left

₹8,300