Verification pending for withdrawal processing
Hi,
My account has more than 250,000 Rupees
When I tried to place withdrawals, the Dafabet security team told me that to process my withdrawals, I have to submit PAN & HLV documents for account verification to process my withdrawals as per the request below:
1. Uncropped Photo of valid Pan ID with clear name and photograph with all 4 edges clearly visible. Scanned, Photocopy, and screenshot from phone ARE NOT accepted.
2. A photo of you holding your PAN ID, next to your face with the arms and shoulder fully visible and ID information clearly readable once zoomed
3. Proof of address such as Bank Statement or Billing
I have submitted it as per the requested format from my registered Dafabet email to mailer: documents@dafabet.com and also uploaded it in the documents section in my account page.
They said documents would be validated within 12- 24 hours, but 5 days complete, there is no validation done from their side. More than 10 times, I have followed up with them they keep on saying documents will be validated within 12-24 hours
Please AskGamblers and Dafabet, help me on this issue ASAP.