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Spin Casino

Spin Casino
Welcome Bonus
Exclusive Offer

100% up to €400 + 60 Bonus Spins on Immortal Romance Slot

Our Rating CasinoRank
6.3/10
CasinoRank
Player Rating 18 reviews
3.8/10
18 reviews
Complaint Response 26 complaints
3 days avg. 26 complaints
What we like
  • 24-hour withdrawal timeframe
  • SSL-encrypted
  • Live chat available 24/7
  • Mobile friendly design
What we don’t like
  • Multiple country restrictions
  • Limited number of software providers
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Spin Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2019
Licences
Malta Gaming Authority, Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario, Alderney Gambling Control Commission
Affiliate Program
Languages
English, French, German, Portuguese, Spanish, Greek, Norwegian, Russian, Arabic, Thai, Japanese, Korean, Azerbaijani
Casino Type
Instant Play, Mobile, Live Casino

Spin Casino is an online casino whose members will have at their disposal a range of different casino games, including slots and table games. Regardless of the type, Microgaming supplies all of the games on offer. The site’s is available in five different languages and can be played through a web browser or through their mobile casino. Spin Casino is licensed and regulated by the Malta Gaming Authority and Kahnawake Gaming Commission.

Restricted Countries and Territories

Due to legal restrictions, players from certain countries won't be allowed to register. Those countries include, but are not limited to, Australia, Denmark, France, Hong Kong, Hungary, Portugal, Romania, Turkey, Spain, the United Kingdom, and the United States of America.

The full list of restricted countries can be found in the more casino details section.

Mobile Gaming

The mobile casino version is available through a compatible mobile browser without the need to download an app or download any kind of additional software. Players simply need to log in using the same credentials and play their favourite titles on a mobile device of their choice.

Security and Fairness

The casino takes the security of their payers very seriously which is why they use SSL encryption and firewall services. This ensures any sensitive data is always encrypted before being transmitted over the internet. 

Regular filtering through a random number generator keeps their games fair, by guaranteeing that their results are genuinely random each and every time.

Support

Players who need help and assistance can contact the casinos customer support team. The fastest way to get help here is by using their friendly live chat facility, open 24 hours a day, 7 days a week. Additional help can be sought through email.

Virtual Games

Video slot aficionados will be in for titles developed by Microgaming, including 3- and 5-reel slots that can be easily found in the lobby. Search bar is there for those who know what they're looking for as the quickest way to get around. Among a plethora of titles, players will be able to finf Titles include the Jungle Jim El Dorado Slot, Immortal Romance Slot, and Thunderstruck 2 Slot.

There’s plenty of table games too and the casino caters to all kinds of budgets when it comes to betting limits. Members can play blackjack, roulette or baccarat in a variety of versions.

Additionally, there are video poker games for players who like betting with cards, with titles such as Aces and Eights, Bonus Deuces Wild and Joker Poker, at players' disposal. 

Live Casino

Those who enjoy the atmosphere or a land-based venue are invited to try out the live casino lounge. Here, the titles are all hosted by real-life dealers and available round the clock. The games include live baccarat, live roulette, live blackjack, as well as many iterations thereof.

StallCation
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Spin Casino Bonuses

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Welcome Bonus
100% up to 400 NZD,1st Deposit Bonus
Minimum Deposit 10 NZD
Wagering Requirements 35xb
Bonus Percentage 100%
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100% up to €400, 1st Deposit Bonus
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Wagering Requirements 35xb
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Complaints

Read the complaints other players have left for Spin Casino. Learn more about complaints.

Show all complaints
Refusing to give back my money that they held incorrectly

I had played this casino only a couple of times as I usually play elsewhere, I finally hit something decent it was a little above $2500 when I go to withdraw. I get an email stating that they were withholding $240 of my money because of a “disputed transaction on my credit card” which was a complete lie. I never used a credit card once it was all transacted via etransfer which everyone knows you cannot dispute it’s very clear about that.

So I then had to send in all my banking statements etc. After getting the run around for weeks, finally, they state they made a mistake which I knew already, and stated they were going to send the $240. That has been almost 3 weeks ago now. Still no money still no payment.

They’ve given me multiple different dates and times and the whole 24-48 hours I have all the emails and chats of getting the runaround. Still nothing almost 3 weeks later.

They email me today and say there was an “error” trying to transfer which again is a lie as nothing has changed with my banking my email etc from the last withdrawal that took 2 days.

So still no money still no answers they have no one you can speak to, they don’t respond to emails, and chat is absolutely useless, and will repeat the same things.

Please help I saved everything all the convos all the emails all the lies the banking statements everything. DONT play here they are awful and will not pay you and give you the run around for their mistakes.

Status unsolved Unresolved
$240

Spin Casino Complaint Stats

Resolved 2 / 25
Avg. Amount $4,594
Avg. Complaint Duration 4 days
Avg. Response Time 3 days

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Player Rating
3.8/10 18 reviews

Top reviews from our players

I thought i'd play here after receiving an email ad, but what a horrible experience! It took 9 days of back and forth nonsense, and the feeling that no real people work behind the scenes. Way too much hassle to collect $170 in wins i think they will just annoy you to the point where you break and give up trying to collect.. There aren't many interesting games beyond the popular ones from pragmatic play. Although its easy to deposit, verifying and withdrawing if you win is a hassle not worth experiencing.

I used to love playing on spin and now not so much. I won 2 separate times and once for $450 and they withheld $150, then a few hours later for $450 and they kept $95, they claimed it was because of chargebacks but after discussing with my bank and them telling me it had no chargebacks, I tgen contacted support ask Bf fir proof of said chargeback and they have yet to go do and have been ignoring all attempts for me to get that money or proof. Highly recommend using a different casino especially if you want to get everything you win. I love the games but the casino itself not so much. The customer support is a hit or miss every time but the support team are very slow. Highly recommend playing elsewhere

Nothing anymore. At one point it wasn't to bad. Not that many games. You feel like your being trolled by AI when playing that your are being set up to think you might hit something but it never happens

I have played here for a while and the more you play the more you are cheated. Bonus rounds become almost extinct, if you do get one, it's worth 10 to 15 dollars on a $2 spin. AI regulates your win ratio having you linger around the same amount you deposited win and loosing but never to far off that amount and then bam straight losses until your done. I found this same algorithm to be going on for 6 weeks now. The new instant payroll marketing is a scam to get players don't fall for it trust me

Everything was fine until the last month. My review was like:
I’ve been playing at Spin Casino for a few years now, and overall, it’s been a really positive experience. What I like most is the huge selection of games—there’s always something new to try, especially the slots and live dealer games. Everything runs smoothly on my phone, so I can play on the go without any issues. Signing up was easy, and I felt secure giving them my information since they’re licensed and use encryption. I also got a pretty generous welcome bonus, which gave me a great head start. Deposits are instant, and although I haven’t won big yet, the few small withdrawals I made were processed without a problem. The site looks modern and is easy to use, even if you’re not super tech-savvy. I’d definitely recommend Spin Casino to anyone looking for a fun and reliable place to play online. Just make sure to read the bonus terms!

I have played on the site for 2 years. During the time I deposited money and withdrew money with my bank card without any problem. But last month I withdrew 2 times. The money didn’t receive and I checked the account balance it’s gone. I sent complaint email and in 2 weeks no response! Now I can’t even see my transaction history. Asked AI chat about my withdrawal. It replied no pending transactions!! What a scam!!!

Absolutely nothing. Not sure how better to say it. There's honestly nothing I like about it. Jackpot City has all the same games but Jackpot city actually pays out.

Everything. Terrible RTP.percentage. I joined Spin Casino and I paid for free spins twice and never got them. Their help center (support) is bar none the worst ever. And it takes forever to speak to someone. I played slots a couple of times and never won anything. A few cents here and there. Spin Casino is a huge waste of money and time! I would not bother throwing your money away.

Spin Casino is my second go-to choice for gameplay. I get a daily bonus of 10 free spins. Their minimum deposit is only $5. They have bonus features like spin the wheel and a free daily tournament anyone can enjoy. Sometimes they get early or exclusive games that aren't available on other platforms. Their payout time is fast. Just an overall great casino

Win %rate is terrible. I won once when I first started trying out spin casino, but nothing on a 90 day streak. Nothing about this casino site is worth making a deposit on. Try anything; else but this site.

Also the free spins on the mega wheel are fake/rigged. So I was gliding to a stop for the 1 million then all of a sudden the wheel spun back when it was stopping. Don’t think the wheel spins backwards while coming to a stop.

The ongoing contest for 250k is fake, the constant winner names are always the same people. How many Elvis w’s are there that play spin casino? Say his name at least 4 times a day.
When you do a referral for them you get $50 but with a $2000 play-through.
Took almost 2 weeks for a deposit.
Argued with me when I lost 2 deposits of $8 and $10 to the null and void, I contacted support with photos to back everything up but they don’t ‘accept screenshots’ & and claimed I never made the deposits at all.

The interface and variety of games is pretty decent. Although the games often refresh randomly and certain games don’t load half the time. I like that you can deposit as little as $5.

They say they hold your withdraw request for 48 hours or so but that’s a lie. It often takes me at least a week to receive my winnings. Very slow withdrawals.

I really like this casino, it’s like my go to site, you can deposit as low as $5.00 I have had some really good wins. Getting the withdrawal was easy and was a few days but wasn’t a run around like some casinos.

But I must say loyalty program is very sucky!! And the bonus wheel is really a bit of a joke! I don’t think I have ever won free spins or anything! The most I’ve won has been the chance to spin the wheel again in two hours, lol instead of four! Whoop whoop

I decided to give them a try because of the bad reviews. I made a 100 dollar deposit. No bonus. I played through and lost. Another deposit of 100 and I asked for a withdrawal. The money was processed the day after and received in my bank the next day. Verification was instant. Personally I had no issues.

Support is not really that good. They answer as if they are speaking with different people. Bonus terms are below standard. Games are missing. Interac works but RBC only via etransfer.

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