Page 5 – Player Reviews for ZenCasino

I had problems and this was resolve in only few minutes! Chat is working very well and they find a solution to all your problems. Very attractive casino with a large offer!

Bonus bet not available in Belgium in live dealer BJ

I've rated Zencasino yesterday with a 9 out of 10. However i was not able to edit my scores. So far i've played for quite some hours on ZenCasino. The support system works fast and i have to admit that even the pay-outs went extremely fast (transfered within 2 hours). I currently have another withdrawal pending, so luck seems on my side today.

Pro's:
- fast support
- enough (recent) games
- fast withdrawals

- My account menu could be better
- missing a loyalty program

Just signed up and didn't had to contact support to remove annoying bonuses. Had to set up my identity first and upload the regular documents (which normally come in after submitting a withdrawal). Started playing with a 100 and was lucky to reach 350. At that time, since this is a new casino, I decided to withdrawal.

Just scared the shit out of me with the text "withdrawal suspended", however i contacted live support and it seems to be a 24 hour waiting period. So far everything is good!

Really fast customer support response
Easy to use website, almost all major providers are there
Nice welcome bonus with ok wager requirements. Also nice 2nd, 3rd and big bonus
All major LC providers are there

When I looked on the live casino tab, I couldn't find Evolution gaming. As this is the biggest you should expect this one to be on top or somewhere up. Now you need to scroll down and 'load more games'

This casino has fair games ! It is not difficult to win from my experience ! Also I love that the verification is so easy ! I upload my documents and accepted in few minutes ! Also the live chat is always there to help you and they are the employees on live chat are very kind ! For me this casino is good to play !

There is nothing bad I did not like at this casino after my experience !Good luck to all

Opening an account and verification process is very easy, simply upload documents. Verification was processed instantly.
They have a wide selection of games, I like EGT myself which can not be found as often as others.
The support is friendly and responds quickly.
Good selection of payment methodes.

I like this casino, so pleasant design. You can find all information you need from first look. Easy registration. I found here my favorite provider - EGT. I almost lost everything, the only left 1,72 euro when I start playin 20 Joker Reels. I won on second spin 6 euro and than more and more. Cool place to spend free time!

Unfortunately I don't like anything about this casino and I'll explain below: cannot accept US players, ETC FRANCE .

The world is strange, all positive reviews dragged me to register an account here.
Unfortunately I did not find the same benefits as the other players, slots that stop and "crash continuously", disconnections, with all browsers the same happens, both from PC and from smartphone. The layout is poor and it gives me so much sadness, the assistance had been one of the worst, you talk to it about RTP and they answer you by saying that if you have technical problems you have to make a report with a screenshot! I wonder how it can be theoretically possible, and technically make a screenshot while playing a game? How do you figure out if there was a technical error or not, considering that a simple screenshot is only useful in case of returning messages? Frankly I am stunned by the management of the cases, and overall the functionality and appearance of the site. The only positive thing if this can be defined, is the possibility of playing in many providers, but if these do not work properly at the expense of the RTP of the games, then we might as well play in the casino sites that have half the providers but at least they work well.

lay-out of the website.
Alot of providers
Great variety of games
Fast Verification
Games are running smooth
Alot of deposit methods

Nothing negative to say. Some games were not allowed in my country

Really fine website to play on! I'm at it for a couple of weeks now.. and wow, they have a lot of diffrent kind of operators. Also Play'n Go which is my favorite. Support is always active and very helpfull. Withdrawl was made really quickly.

The website is really good, I love to play here! The rate of paying is more than ok, the free game come often and really quick!

Great casino with lost of providers. Realy helpfull support team.
Quick verification.

Its not allowed to play Edict or Amitic games in my country. In some other casino I can play those.

Tried it for couple of days – good layouts, many games, loading fast. Very fast support response for requests, think that their live chat is better than at others. Withdrawal was made without any problems. Think this platform quite good.

So many providers in one place and my favorite Spinomenal and Edict are there too. This slots won't left you empty. Thanks to competent support team verification was very fast, just a few minutes. Really enjoy playing there.

I like this casino. It was so easy to register and pass verification. Thanks to support, they were very quick. I got 5 euro welcome bonus to try spins. Was amazing one from spinomenal Siren's Treasures. Nice design and your balance is never empty. They have birthday bonus and its my day soon. I want use it.

Couple of month didn’t play at this casino and now get back to them - first I noticed that they have changed site design. This one I like better. Respect for this, not many platforms does any movement for player’s convenience. In common have no problems with this casino – account confirmation was fast, payments were on time and without any questions.

I am new player. Never ever used online casino. So, I didn't know how it works. But thanks to support, I could register, get welcome bonus and pass verification. And it was so fast, about 10 minutes, I think. May be its not much for old players, but I will recommend to beginners this casino. I wagered 91% of bonus now and I'm going to deposit some money.

Although Casino offers several bonuses, but with lousy bonus conditions.
If you manage to convert a 5 € bonus 45x, only the 5 € will be converted into cash. Anything over the amount will be deducted from the account. When you activate 2 bonuses in a row, one bonus replaces the other. The first bonus is completely lost. But you have to know first ....
The support seemed a bit incompetent and therefore could not really help me. The selection of games could also be bigger.

After signing up for the 5€ No Deposit Bonus and playing through the 45x Wagering Requirements, my account gets closed with no explanation at all. Contacting the support doesn't help, because they refuse to help. Can't recommend it.

Made a deposit for 100$ and got 100% bonus. Had to send documents first to play, and the verification process only took a couple of minutes. I liked that I could choose to play first 100$ with bonus money, and then the last 100$ was real money. I was lucky and hit 3000 dollars on Jackpot 6000 with my real money on 5$ bet :) Very nice to be my first deposit!

Didnt find anything negative to say about this casino.

There is so many providers at one place. Amazing! But my favorite is Spinomenal Lillith passion. I wagered bonus so fast. Really cool game. And there is no limits to play and withdraw money. I have bad experience in other casinos, where you can get only 20 euro to withdraw after wagering. But here I 've made 270 euro from welcome bonus.

Nothing bad about this casino. No hidden rules, all clear.

Great service, very fast. Like the many Games, especially Netent. They added fast withdraw methods, when I asked. Good deposit Boni too..

Till now? Nothing so far, what I can think of. Very pleased.

I made deposit 20 euro today and now I have 1200 euro to withdraw. Its first casino, where I didn't lost first deposit in 15 minutes. There is a lot of slots with freespins.

Can say nothing bad about this casino. They are fair.

They promotions is so cool! I made a deposit 300 euro and casino gave me a bonus 300 euro. Its so awesome! You can play more! And support is very helpful. I couldn't withdraw money on my card, so they send money on my bank account. Thanks guys.

I can't tell anything bad about this casino. They are fresh and hope they will offer more interesting games.

I like casino bonus system. You can get welcome bonus and deposit bonuses. I wagered welcome bonus in 1 hour and it just dropped on my real balance!

No dislikes at all. My be just I want to see here Play'n go slots.

Support is cool. Casino also good - played on laptop and mobile, many games available on mobile. Registration-verification really fast. Payout was made without delay. Will play more and recommend them.

Decent selection of games. Verification was fast and live chat is available most of the time.

The bonus deposit money can only be used on select games. None of these are available to Australians and they encourage us to use a VPN...
The deposit bonuses are 45x wager which is bad.

There are also no self exclusion options.

All in all there are better casinos out there.

Nice customer service, ID verification was instant. Lots of games

Nothing to dislike though I would like to see more providers added

Liked playing there – very fast registration, for account verification waited less than expect. Deposit with Skrill was enrolled instantly. Withdrawals were made without problems and on time.

Didn’t get by myself how to use bonus, but support in live chat quickly explain everything.

Fast contact and withdrawal. Not big wagering requirements.

Some of popular slots missing. No Play'n'go slots :(