- Various withdrawal methods
- Live chat open 24/7
- Approved by eCogra
- Large number of restricted countries
- Customer Support
- Responsible Gambling
- Aland Islands
- Anonymous Proxy
- Antigua and Barbuda
- Asia/Pacific Region
- Bouvet Island
- British Indian Ocean Territory
- British Virgin Islands
- British Columbia
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Prince Edward Island
- Canton and Enderbury Islands
- Cayman Islands
- Cocos [Keeling] Islands
- Costa Rica
- Czech Republic
- El Salvador
- Falkland Islands
- Faroe Islands
- French Guiana
- French Polynesia
- French Southern Territories
- French Southern and Antarctic Territories
- Gaza Strip
- Heard Island and McDonald Islands
- Isle of Man
- Johnston Island
- Kuala Lumpur
- Marshall Islands
- Neutral Zone
- New Caledonia
- New Zealand
- Pacific Islands Trust Territory
- Palestinian Territories
- People's Democratic Republic of Yemen
- Saint Helena
- Saint Kitts and Nevis
- Saint Lucia
- Saint Martin
- Saint Pierre and Miquelon
- Saint Vincent and the Grenadines
- San Marino
- Satellite Provider
- Saudi Arabia
- Sint Maarten (Dutch part)
- Solomon Islands
- South Georgia and the South Sandwich Islands
- Sri Lanka
- Svalbard and Jan Mayen
- São Tomé and Príncipe
- Trinidad and Tobago
- Turks and Caicos Islands
- U.S. Minor Outlying Islands
- U.S. Miscellaneous Pacific Islands
- Union of Soviet Socialist Republics
- United Arab Emirates
- Vatican City
- Wake Island
- Wallis and Futuna
Bank Transfers: 6-10 days
Cheques: 10-21 days
Card Payments: 3-5 days
Pending Time: 48 hours
Denmark Toll Free Telephone: +8088 45 74
UK Toll Free Telephone: 0800 917 1545
Canada Toll Free Telephone: 1 866 312 7466
Germany Toll Free Telephone: 0800 182 0567
Italy Toll Free Telephone: 800 871 068
Other Countries Toll Free Telephone: 1 888 942 7466
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Yukon Gold Casino is an American Old West online casino. It offers a large number of all sorts of games. As part of the Casino Rewards Group, they also bring with themselves years of experience in the industry. They hold a gaming license from the Malta LGA. Unfortunately, Yukon Gold Casino can't offer games to US players.
Slot junkies can get a different fix each time they play at this Microgaming casino. They offer a library of slots that makes other casinos pale in comparison. From the urban thrills of Loaded to the fabled world of Avalon, there's plenty of video slots to choose from. Players can also choose from a variety of unique three-reel games, as well as arcade-style AWPs.
Yukon Gold Casino also offers a massive amount of table games. Players looking for blackjack or roulette will find several variants of these popular games, each with their own unique spin. In addition to these popular favorites, players can also select from numerous other card and dice games, as well as casino pokers.
Video poker lovers are certainly not being ignored at Yukon Gold Casino, either. They offer a multitude of variants from traditional Jacks or Better and Deuces Wild to less common ones like Louisiana Bonus. Additionally, these are available in single-hand poker, multi-hand Power Poker, and multiplier-enhanced Level Up Poker.
Yukon Gold Casino excels in customer service. This is mainly because they offer live chat on a 24/7 basis. With this technology, players can get the answers they need within minutes, even seconds. Yukon Gold Casino also offers toll-free telephone access from a variety of countries, as well as a dedicated e-mail address for more involved feedback.
Security and Fairness
Casinos have a responsibility to keep their players safe. Yukon Gold Casino accomplishes this with their secure technologies. Any personal or financial data you send to Yukon Gold Casino is guarded with 128-bit SSL encryption, which prevents anyone from being able to see it in transit. Once it arrives at the Yukon Gold Casino server, it is protected with an industry standard firewall.
Yukon Gold Casino also guarantees the fairness of their games in an incredibly transparent manner. They do this with their eCogra Safe & Fair audit report, which can be read by clicking the seal on the bottom of the site. The report is updated on a monthly basis and even states the previous month's payout percentages. Frankly, more casinos should look to them as an example.
Recommended by experts
Signed up here just because of the bonuses. Newcomers here are given not only an increase in the deposit but also free spins. I tested the casino and decided to play only in it for now. The choice of games is excellent and, most importantly, fresh slots are all there. Plus I liked that they have gifts for regular customers.
The variety of games they have are from good trusted vendors, Microgaming being amongst my favorites.
The house (personal branded games) games variety is actually quite good, usually I find those games to not be as good of quality when playing other vendors. Lots of deposit options available, fairly quickly reflected on your account.
The site itself could be a little simple to navigate as it is labelled in a vague manner, it could benefit from more specificity for sure.
The main chat is decent, however there are many incidences when the chat system doesn't address you properly, due to the livechat being answered initially by an automated chat bot to inquire upon your particular issue or reason for contacting the chat. I assume that's to save the operator time, however this time saver is pointless due to having any saved amount of time being negated by not allowing the customer to write about their issue whilst awaiting the operator on the chat page as they grey out the typing field and so that aforementioned saved time more or less goes completely to waste by forcing customers to wait before they can elaborate on there issue.
They do reply quite quickly, although the team responsible for email reply and solution in risk management associated with "casino rewards" performs poorly, the staff I've dealt with was extremely slow in dealing with simple issues, falsely informing me that my problems have been solved only for me to leave the chat and subsequently realize that that solution they claimed to have successfully implemented on my account was in fact not solved and remained the same way for quite a large amount of time after, due to lack of reply by the staff, leaving me to repeatedly contact them, tediously writing and re-writing the reason behind me contacting them due to the employees not sharing information with each other, essentially making each new person you talked to on chat completely oblivious to your issue, forcing you to once again elaborate. Lots of wasted time trying to fix things that the casino was responsible for causing in the first place. So 1/10 score in my opinion for that particular chat.
There are occassions when you are winning at many games, maybe not a great deal of money, but enough to be entertaining. Bonus opportunities are good and you do have the option to opt out if not interested.
If you have a concern or issue contacting any Casino Rep never validates anything, you are always wrong. You are encouraged to reach out but when you do, responses are slower and slower. When you make a withdrawal and are waiting the 48hrs for the funds to be sent, any amount you withdraw for play from that amount seems to reset the 48hr waiting period, in hope that you will continue to use these winnings to gamble back and reduce your winnings.
Instant E-transfer is not instant. When the system is busy your funds which are in fact instantly transferred by your bank to their service provider too often never make it to your Casino account for instant play due to high volume demand. Instead your money is auto deposited to the providers account and you wait for up to 48 business hrs to receive a refund via etransfer back to you.
Eg Friday deposit is not refunded to you until Tuesday following accompanied by emails suggesting you did not follow procedure.
Do not expect support from the Casino to help correct this issue. As a player I watch as Jackpots grow and grow, currently fast approaching 18 million and my winnings near zero for weeks. Without winnings there is no fun or entertainment, with negative customer support just discouragement. Not entertaining, just upsetting and not worth wasting your time or money.
Great bonuses on the site, and it seems like if you win and you still have a bonus you can still cash out money without having to keep playing and playing.
I like the odds at the site, not sure what the payout is, but some games pay out lot and some games pay outs are low.
Play and set limits. If you keep losing on one slot, play another slot and know your limit.
I really don't like holding the cash out. If you make a deposit, it is instant. If you want your money out, you have to wait.
2 business day's for a hold, and you can cash out and change your mind at any moment. Those 2 business days don't include weekend and holiday's, so if you cash out on Saturday, you need to wait until Monday, and Tuesday for the hold. Once the hold is gone usually the money is in the bank 2 more days later, but it seems much later than that. I wish they would speed up their cash out process.
Great place to play, start off small and bank coins and hope for the luck to come your way. Like every other casino you win some you lose some. Pay rate are great on some but not on all be watchful of which games are better.
Game bonuses seem very old and not very interactive as some other game out there, the promotions some the time have very specific tasks to do before you are eligible, so read the fine prints and understand what you must do to get match offers.
Yukon Gold offer good quality games and I like the layout of their website. I've never had any issues with buffering or games crashing. Some of the bonuses are good, particularly the first deposit bonus.
Their wagering requirements are far too large and of the few times I've dealt with their agent I did not find them to be very helpful towards me. They take far too long to deal with issues and when they get around to it its usually to an unsatisfactory resolution.
Yukon Golds site runs well and some of the games are very good. Graphics on the site are acceptable and the games don't lag. They offer fairly regular bonuses too.
They have awful customer service and they seem to enjoy frustrating customers looking for answers to delays in payouts. Their wagering requirements are the worst of any casino ever - 200x wagering! They really do not value their customers at all.
Very good casino, you will win here... I have played at many casino's and I always go back to the Casino Rewards group as you can get a fair chance to win very big pots. Cash out is very reliable, you will receive your winnings with no hassle. Games are great.
Nothing really, they have always been good to me and I recommend this casino. I have played at many others, nothing rivals this group for fairness, reliable cash outs and a lot of good games. Only issue I have is with the Casino Rewards VIP and bonus spins...otherwise enjoy the play!
Some good games, lots of the ones I like. I like that it's mobile friendly too. They have good bonuses and the wagering is not the worst I've seen. The graphics are also acceptable
The customer service is very poor, particularly from risk management. They seem to find any reason to delay an inevitable payout and do not respond to emails until it suits them. Often when they do, they completely ignore your queries and give a robotic, scrip like answer.
Game are fun, enjoyable and all around exciting. Cant complain about those.
That u can not with draw your funds if u have bonus credits, and they should use the bonus credits first before touching my money.
6 of 7
avg complaint life