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WinnerClub Casino

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Average Complaint Response Time: 23 hours

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WinnerClub Casino Review

  • No-deposit bonus for new players
  • Over 200 games to choose from
  • Live dealer table games available
  • Loyalty points exchangeable for real cash
  • Does not accept players from many countries
  • Online Live Support not always available
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General info & Latest Promos
Website http://www.winnerclub.com
Established 2002
Owner Zirconium Gaming Limited Casinos
Casino Promotion

The name WINNER is a well-recognized name in the online casino industry. Established in 2002, Winner Casino came online, followed by its sister casinos 7Regal, Del Rio and Euro Max Play, plus several other gaming establishments with first names of Winner. In 2014, WinnerClub Casino joins the group as their latest venue offering to online gamers, but not to be confused with the original Winner Casino which is still in operation.

Operated by the same Zirconium Gaming Ltd, WinnerClub Casino is licensed and regulated by the Financial Services Regulatory Commission (FSRC) of Antigua & Barbuda, and also holds an Interactive Wagering License for the provision of Sport Betting activities.

As with its other sister casinos, WinnerClub is also powered by the industry leading software from Playtech, providing intuitive design, captivating graphics and sound in its games. However, there is only a download version of the software for the moment, with a possibility of Instant Play being introduced at a later date.

Restricted Countries

Many countries are restricted from playing at the casino and the list is as follows: Afghanistan, Antigua and Barbuda, Bahamas, Barbados, Belize, Bulgaria, Caricom Territories, Cuba, Cyprus, Dominica, Estonia, France and its Territories, Grenada, Guyana, Haiti, Hong Kong, Iran, Israel, Jamaica, Kahnawake, Libya, Macau, Monserrat, Netherlands Antilles, Philippines, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Serbia, Sudan, Suriname, Syria, Trinidad and Tobago, Turkey, USA and its Territories.

Over the years, there have been numerous complaints from players on Winner group of casinos, so players are advised to take precautionary measures when signing up and playing at this new casino. Not every apple in the same basket are bad apples, but better play safe nonetheless.


Being a Playtech Casino, WinnerClub offers over 200 games to choose from, from old slot favorites like Desert Treasure slot, A Night Out slot, Safari Heat slot and Panther Moon slot, to name a few, to newer Branded and Marvel Jackpot slot games like Blade slot, Gladiator slot, The Incredible Hulk slot, Spiderman slot series, Ironman slot series, The Avengers slot and many more. These games are very popular with players, especially those hunting for the big Marvel Series Jackpots.

Besides slots, there’s also table and card games like Roulette, Blackjack, Baccarat, Poker and Video Poker amongst others.

Live Games

Live dealers are available for Live Roulette, Live Blackjack and Live Baccarat and these games are broadcasted live from Real-life Casinos, unlike at most other casinos, providing players with an exhilarating and spectacular experience.

Mobile Gaming

Mobile users are not able to play from their mobiles for the moment until a mobile version of the software comes online.


Customer Support Service is available 24/7, 365, and can be contacted instantly via e-mail or phone. UK player have a toll-free phone number that they can use, however, players from other countries may be subjected to additional costs.

Security and Fairness

All information collected are stored under the strictest security measures using the strongest encryption technology available and are not shared out with any third parties.

The Random Number Generators (RNGs) are regularly tested by the Technical Systems Testing (TST) on a monthly basis. TST also do evaluation of the RNGs, the mathematics of the games, verifying the RTPs, and even evaluating all the live dealers.


Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

  • Software

  • Deposit Methods

    ClickandBuy, EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Ukash, UseMyBank, Visa Delta, Visa Electron, Entropay, eNETS, Diners Club International, Internet Cash, Skrill, Visa, Instant Wire Transfer, Solo
  • Withdrawal Methods

    Bank Wire Transfer, Cheque, ClickandBuy, Neteller, Paysafe Card, Ukash, Visa Electron, Entropay, Skrill, Visa, EcoPayz
  • Withdrawal Times

    EWallets: 24-48 hours

    Card Payments: 2-5 days

    Bank Transfers: 3-7 days

    Cheques: 21-28 days

    Pending Time: 96 hours

  • Affiliate Program

    Nethive Affiliates
  • Restricted Countries

    • Antigua and Barbuda
    • Asia
    • Australia [1]
      • New South Wales
    • Bahamas
    • Barbados
    • Belize
    • Bulgaria
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • Cyprus
    • Dominica
    • Estonia
    • France
    • Grenada
    • Guyana
    • Haiti
    • Israel
    • Italy
    • Macau
    • Netherlands
    • Netherlands Antilles
    • Philippines
    • Puerto Rico
    • Saint Kitts and Nevis
    • Saint Lucia
    • Saint Vincent and the Grenadines
    • South Korea
    • Spain
    • Sudan
    • Suriname
    • Sweden
    • Switzerland
    • Trinidad and Tobago
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

  • Manual Flushing

  • Currencies

    Australian dollars, Canadian dollars, Euros, Norwegian kroner, British pounds sterling, South African Rand, Swiss francs, US dollars, Denmark kroner
  • Languages

    Arabic, Danish, Dutch, Finnish, German, Italian, Norwegian, Polish, Portuguese, French, Greek, English, Spanish, Russian
  • Licences

    Antigua Online Gaming Association
  • Company

    Zirconium Gaming Limited Casinos
  • Established

  • Live Chat

  • Contact

    Toll Free Support Phone Telephone: 448000664128

    International Support Phone Telephone: + 63-2-756-7869

    Support Mail Email: [email protected]

  • Deposit Limit Tool

  • Wager Limit Tool

  • Loss Limit Tool

  • Time/Session Limit Tool

  • Self-Exclusion Tool

  • Cool Off/Time-Out Tool

  • Reality Check Tool

  • Self-Assessment Test

  • Withdrawal Lock

  • Self-Exclusion Register Participation

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WinnerClub Casino Reviews by Players


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Afi4wins 2050 reviews
Reviewed on March 13, 2016


Personally, casinos belonging in the Winner group did not fare too well in the early years after establishment. Over the years, better experience led to better performing casinos, but still not enough to climb the ladder to fame. Some fared well, most don't. Winner Casino got better, as far as I could see, so WinnerClub Casino also became quite attracting in a way. Why? Because only lately that I was able to make a nice big win at Winner Casino, so perhaps I could do the same thing too at WinnerClub. That was my wish and dream.

If you've been at Winner, you would instantly recognise this Club! Their websites do not differ much at all, preferring to stick to the tried and tested platform. Why go for a new one and get new problems right? Yeah, just stick with it, as I usually like to say.
I love Playtech's platform. They are always very quick to load, very easy to navigate around, the downloaded games load almost instantly, the cashier section tells you what you need to know, or how much more you need to wager, and so forth.

Probably the best thing about the platform, is the ability to open 3 separate screens simultaneously. Whilst other non-Playtech casinos do have something similar too, try opening all 3 screens on just 1 game...not possible at all on any other platform. Only Playtech can! What's the advantage of this? Well, you can play the same game over 3 screens at a time, so the RNG gets a much tougher time keeping up with all 3, hoping it'll skip a step or two along the way, and end up producing a win! Hahaha. Unbelievable right? To very serious players like me, it isn't!!!


Well, I have made many deposits at WinnerClub Casino, mostly small deposits of between $10 - $20, with no bonus taken (there's hardly any bonus offers anyway) but I have also made a few wins, but nothing that would make your jaw drop. I'm still hoping for that big day to come, preferably sooner than the night would come, if it doesn't, then I'll just have to stop.
winningfly 283 reviews
Reviewed on November 30, 2015


Winner club casino is a casino which I tried only two times, and have no idea why I should return in this online casino. Winner club casino has Playtech software only, and it is casino which can be downloaded on personal computer.

First time I tried this casino with 25$ no deposit bonus. There was no any trouble for me to get this no deposit bonus, because it was awarded to my account right after I downloaded casino and created my account. Unfortunately I did not had enough luck to test how withdrawal will go from no deposit bonus, because generally 25$ was spent playing Gladiator at minimum stake. But at least I had some playtime for free, because I had couple of freespins features.

Customer support I never tried at this casino. They should have live chat support, but the thing is that I when I played both times in this casino - live chat support button was not active, and it looks like their live chat works not all the time. Also strange that I played during regular time, not night or morning, and it was working day, so I am not sure why their button was not active.

I made only one deposit in this casino. My bonus was credited without any problems, just right after my deposit I was required to click accept and that was all. Did not had much luck with it, and also not much playtime, because Marvel games was not kind to me.

Bonuses and promotions are regular ones from this casino, but once i checked their reload bonus terms which they send to me in my inbox, and it had 40x wagering requirements, and bonus was not cashable. This is awful bonus.

Also i did not tested withdrawals, so can't say much about it.

I rate this casino with 6 stars.


Live chat customer support replying to long, it is not good.
Ahmo6 232 reviews
Reviewed on February 25, 2015


WinnerClub Casino is a casino that I recently joined when I was searching for a good Playtech powered casino. This casino definitely got me intrigued that is why I decided to give it a shoot. So I loaded their site which looks nice but could use some touch ups. They only had a downloadable version of the software, so of course I downloaded it.

But before I made my sign up I checked out their bonuses and the one that caught my attention were the 30€ no deposit bonus that sounded really tempting then the 200% up to 350€ on your first deposit and 60% up to 200€ on your second deposit, but there is plenty of bonuses more also. Then I checked out their support that could be only contacted via fax, phone or email and none of there are the way that I prefer. But after I made an account and signed up I actually saw that they have a Live chat, so I tried to contact them but still there was no response for quite some time, but when I finally reached them they were nice and helpful. So after making my deposit I decided on playing my favorite slot and that is The Avengers. I started off really good, since I managed to trigger the wall of heroes bonus, where I got Hulk and Iron Man free spins before I found Loki. For the next 2 hours i kept playing the game but still I was making no progress, so I increased my bet and unfortunately in the next 30 minutes I lost my balance.

Overall I had a really great experience in this casino and I actually might come back and try my luck again. Even though they have some minor flaws i would gladly recommend it and also add that it is a very safe and secure casino. 7/10
katemak 1262 reviews
Reviewed on December 28, 2014


WinnerClub Casino is not so new casino for me, but as I remember it when I was trying to register there and that was more then 6 months ago, I was not able to do that, because my country was not listed there. But after searching something here at AskGamblers I saw one member and we are from the same country, that he registered here, so wow I was surprised and thought that surely they added my country.

So yes, when I opened the casino and of course used that banner for 30 euros I contacted the chat support, which they are great and professional, first I asked them can I registered here and I am eligible for the bonus. So when the chat support confirmed me that I can register here and I can claim the welcome bonus, my next question was, can I use that bonus money for playing Netent games, because I am big fan of them, the support answered me that I can use that bonus on whatever game I like to play. Honesty I was really surprised, because from all this playing at many, many casinos, not even one casino has gave us 30 euros free money, specially to play Netent games.

I have read they only provide download version, but as I remember I was playing it the Netent games in the Instant player, so maybe that was back then, really don't know. I really had fun with those free bonus, I played Jack and the Beanstalk slot, but the game was loading really bad, meaning I have lost almost all the bonus. When I was left with only 3 euros I opened Starburst slot, but even here the same.

I don't have experience with Antigua & Barbuda licence, so really don't know should I deposit here or not, but I am satisfied with their customer support. Well for now I will wait a bit till some other players share theirs experience, specially with the payouts and the I will decide should I deposit there or not.

Good Luck!
Inactive user
Reviewed on September 30, 2014


Winner Club Casino uses Playtech software which is one of my favorite gambling platforms. Beside that this casino belongs to the same group of casinos like Winner Casino in which I had a lot of luck and made a withdrawal using a no deposit bonus. Like in Winner Casino they also offer a no deposit bonus for new players from 30 euros.

It looks tempting but first lets see the bonus rules. If I remember correctly in Winner Casino I had 1 hour to meet the wager requirements. Here the rules are a bit different for this no deposit bonus and I have 72 hours to meet the needed wager in order to make a withdrawal. I think that’s more than enough to make the necessary 1500 euros for the wager. That is why I decided to go with a smaller bet here. To be more precise I decided to play on a minimum bet mostly and enjoy the great Playtech slot games to the maximum. I have played on different online gambling platforms but I somehow got the impression that the wins of 100 x bet or more are the easiest to get in the slot games from Playtech. Some of the slot games where I had the biggest wins are Marvel Jackpot slots. One of my favorite games is Fantastic Four. I had wins of 300 x bet or more in the free spins bonus round here a few times before. This game can produce some really good payouts sometimes. But this time I wasn’t that lucky and here I lost half of my bonus money. The next game I chose was Daredevil. I had more luck here and had wins of 50 x bet and 100 x bet a few times from the free spins bonus. At one point my balance was over 50 euros but at the end I lost all of my money playing here.

At Winner Casino I was paid without problems so I also believe that Winner Club Casino is a safe casino also.
bogdangy 515 reviews
Reviewed on August 31, 2014


I didn’t knew what casino to choose and spend my money and I saw on AskGamblers that they are offering a welcome bonus of 200%!
The welcome bonus seemed to be good because it was 200% and with low wagering requirements, only 20 times deposit+bonus! But I was disappointed because the minimum deposit you have to make, is 45 euro!
I never played more than 20 euro from my own money and I decided that isn’t the moment to start now and to spend more money!

I made a deposit of 20 euro just to play without the bonus and to try my luck!
This casino has slot games from Playtech, not a bad games provider but they could add one or more providers like NetEnt or Microgaming!
I played only Great Blue and Gladiator because these are the slots where I won some good money!
Great Blue didn’t paid so well at the beginning and my account balance almost reached 5 euro when I managed to catch the free spins feature and won 21 euro!
Later, I changed to Gladiator and very fast I won the helmet bonus that awarded me 6 euro!
I finished the game session when I managed to trigger the free spins and I won 32 euro!I decided that is time to make a withdrawal and to stop playing!
I have to say that it was very nice to play here even if I wasn’t so happy with this casino when I saw that the minimum deposit amount for the welcome bonus is 45 euro!
But I think that I will come back here to try my luck and also to have fun!

Now I will rate the casino, I will give an 8 for the games,another 8 for the welcome bonus because of the minimum deposit amount and 9 for the wide payment options that they have!
blondie 1574 reviews
Reviewed on July 31, 2014


Winner Club casino is provided by my favorite gaming platforms- Playtech. I like Playtech casinos a lot, I trust in them and most of my experiences are positive.

Firstly I was a little disappointed that they provide only download version. I usually play instant play, I find it more comfortable for me, but oh well, I didn't have another choice and downloaded the casino app. But something went wrong and my computer logged and I couldn't do anything. I restarted my computer and fortunately everything was fine. I wanted to contacted the support team but they do not provide live chat and that is very disappoint for a casino that's provided by one of the most trusted softwares. So the sign up took me more time and nerves than I expected, but later I made a 20€ deposit to see what this casino will bring me.

I started with live dealer games. I risked and played casino holdem with minimum bets there. The dealers were nice and smiley, but my risk didn't succeed so after 3 lost hands I went back to table games. I wanted to play table holdem but the minimum starting bet was 2€ and it was too much. So I went to slots. My favorites were the Marvel slots. I played Iron man 3 with 0.50 € bets, which pretty embraced my balance up to 30€ because I hit the wild symbol a few times .

After a while I also played Iron man 2 and one of my Playtech favorites-Fantastic Four which I love because of its 50 paylines and cool design. I played fantastic four for about half an hour and it stopped after I hit 70€ in my account. Then I played again few hands in live blackjack and decided withdraw.

As a big fan of Playtech, I was a little disappointed with this casino. I didn't see anything special in this casino, the games were good but they're all reachable in other Playtech casinos. Another thing is that I like to contact casino support, when I have a question about bonus or technical themes so the fact that they don't provide a live chat was frustrating too.But at least my withdrawal was 2 days later so I didn’t have any problems with that.
LilianInThaHouse 657 reviews
Bosnia and Herzegovina
Reviewed on July 31, 2014


I choose Winner Club Casino for my next review. I found out that this casino offers a 30 euro nodeposit bonus for new players. That was great and maybe a chance for me to win some money without taking any risk.

The possibility to make money without making a deposit and taking any risk is the main reason why I joined such a big number of casinos. Also this casino uses Playtech software and I’m a big fan of their slot games. Off course this no deposit bonus + Playtech software is a chance I don’t want to miss and that is why I joined Winner Club Casino. After I installed the software the no deposit bonus was instantly added to my account. The only problem for me was the fact that this casino is owned by Zirconium Gaming Limited. I already used a no deposit bonus in another casino owned by this group of casinos and I’m still waiting for the payoutof my winnings from this no deposit bonus.

I couldn't reach their live chat operator for over 5 minutes and I lost my patience and decided to check their website. Their website really looks nice with a modern design and colors pleasant to the eye. All the information that I needed were easy to find. I couldn't find anywhere that I cant use the same no deposit bonus twice ina casino from the same group so I started playing. From the big number of games that this casino offers the first game I decided to try was Gladiator. Gladiator is one of my favorite games offered by Playtech with great sound and graphic. After this game I tried a few more. I played for over an hour ona small bet and the most money I had over my starting balance was 17 so in total I had 47 euros tops. That’s when I decided to make a bigger bet and take a bigger risk and unfortunately I lost all of my moneyafter a short time.
Generally I like this casino and my only remark so far is about their live chat support
yapro 790 reviews
Reviewed on July 28, 2014


Winnerclub casino belong to Winner group of casinos, and it is second Playtech group of casinos which I like play, the first one is William hill group of casinos. Software of this casino like I already said that this casino use Playtech software, and also it is possible to download software on PC.

I played at Winner club casino couple of times, and in general I am have good and positive experience, but take note that sometimes if you playing at night by European time, and try to contact someone on live chat, you can wait live chat agent for about of hour or so, few times I already have this experience, and it is really annoying and not cool. Also withdrawals at this casino have 4 business days pending period and did not include weekends, and also my verification of account take for this casino 5 days, because few times I send documents and ask live chat did they get it, I get reply that no, we does not get anything from you, send it again, I was thought they just trying not pay me, but when I get paid I realized that everything is ok.

My biggest withdrawal from this casino was about 250$, after I win with deposit without any bonus, I deposit only 20$ and start playing Thai paradise with minimum bet 0.15$. Also I tried few other slots, everything I played at minimum bet, and was lucky, but most winnings come from fantastic four slot with 0.60 bet, I get x 300 total bet feature, and decide that it is enough for me and I can withdraw my winnings, 10 x from deposit amount it is good result.

I rate this casino with 6 stars, because withdrawals is slow a bit, and customer support not always available. If you ready to wait something like 6 days to get paid, you can try this casino.
hajnrih 1379 reviews
Reviewed on July 19, 2014


This is the first review I ever wrote or ever even bothered to think about writing without actually playing in a casino or contacting live chat support. I saw a 30$ no deposit bonus on some affiliate site for WinnerClub casino. Since it is Playtech powered I thought it would be a good chance to try some of my favorite slots. There was no bonus code so I was sure that this was a sign up bonus.

I went to their site downloaded the software made an account and entered the world of WinnerClub casino.The standard promos window popped out closed it and waited for the bonus to be awarded to my account. And that’s about all the experience I had here. The bonus message didn’t appear from anywhere and I couldn’t find the live chat icon. I wen’tback to their site which I like in general, and also couldn’t find live chat support anywhere.I searched the entire site looking for some instructions on how to take the bonus and still nothing. I have to admit I was very surprised that a casino run by Playtech software doesn’t have live chat support. It looks like the bus is driving but there’s no one behind the wheel.

They belong to the Zirconium Gaming limited group of casinos along with 7Regal, Casino Del Rio and Euro max play and have a 96 pending withdrawal period. But has anyone really ever played here and made a deposit or had a withdrawal. It’s the first Playtech casino I saw in which the slots are labeled as BlockBuster, Adventure, Leisure, Sports, Fantasy instead of the standard Marvel, progressive and line number slots.

I saw no complaints here at AskGamblers which is really good if someone actually ever plays here. I’m not even thinking about ever making a deposit here because this casino just looks like a ghost town. Very disappointing.

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