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Windows Casino is closed, please try these instead:

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Windows Casino

Player Rating 13 reviews
7.2/10
13 reviews
Complaint Response 3 complaints
4 days avg. 3 complaints
What we like
  • Impressive variety of Playtech games
  • 24/7 live chat assistance, as well as phone and email support
  • Protected with encryption and firewall technology
  • Certified fair by TST
What we don’t like
  • No US players accepted
  • Instant play casino not as good of quality
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Windows Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.windowscasino.com
Established
2000
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Spanish, Greek, Danish, Finnish, Italian, Norwegian, French, Russian, Turkish
Casino Type
Download, Instant Play

Windows Casino was one of the first online casinos to be founded. To power its games, Windows Casino relies upon Playtech software. The casino is licensed in the jurisdiction of Curacao as a registered online gaming company. Unfortunately, regulations prevent Windows Casino from allowing US players to join.

Security and Fairness

Windows Casino really does a great job with keeping players safe. Their security technology provides players with guaranteed confidentiality. Any data you send to Windows Casino for the purposes of registration or banking is kept behind industry standard encryption. Once your information arrives at the server, an enterprise-level firewall keeps anyone from accessing it.

Understandably, many players want to know they're getting a fair game online. Thankfully Windows Casino removes this concern with their TST audit, located at the bottom of their website. Just click the seal to be taken to the complete report where you can see a validated certification that the games at Windows Casino are fair.

StallCation

Complaints

Read the complaints other players have left for Windows Casino. Learn more about complaints.

Show all complaints
Windows Casino - Casino doesn't pay a non-bonus player

On the 25/12/2010 I made a 100 pounds desposit at Windows Casino and played. I didn't receive any bonus i just played for my own money and won. I finished with 950 pounds which I asked to withdraw the same day. I have been asked to send identification documents which I did. The casino replied few days later asking for another utility bill which I sent. Then they wrote me that the address i gave and which appears on the bills is actually not a residential address adding it is an office which is not registered on my name. I called them and explained that while registration I gave my rented office address and all the bills are from there (although I don't own the office I get some bills there). I told them I did so in order to protect my privacy. I added that if they want me I will send a utility bill of my residential address which I did. However, the casino refused to accept my documents and decided to lock my account for "security reasons". They just "forgot" to pay me my winnings.

I wonder what is the reason for such an approach which treats a player very warmly when he registers and makes his deposits, but once he wins a little he starts to be considered as a criminal... I am willing to supply all that is needed in order to verify my identity since I got nothing to hide. The simple fact that a rented office address was registered on its landlord is a common fact.

Please help me to solve this problem and get my money eventually.

Thank you,

< name removed >

staus Resolved
0

Complaint Statistics

Resolved 1
Avg. Amount $ 7,829
Avg. Complaint Duration 10 days
Avg. Response Time 4 days

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Player rating
7.2/10 13 reviews

Top reviews from our players

Windows casino room is one of the oldest casino rooms out there and I still remember the day I had joined this casino room and I had no idea about online gambling and all I knew was a little about slots and was a good poker player. The software that supports this casino room is playtech and it is also a very nice software and they have a very wide variety of games.

They offer a whopping 25$ for referring a friend and I referred three friends of mine and benefited from it. When I had joined the welcome bonus was a little different from the current one or may be it differs from the country of the user because a lot of casino rooms do that. They have been licensed from Costa rica and in the beginning I used to think that this casino room is owned by microsoft because of the name. But then I realized it is not.

I played the paradise slots which was having a good return on my money and I earned some good money but could not manage to meet the wagering requirements and could not cash out the no deposit I had gotten which I do not remember the amount. They have a good return on money but only on selected slots and other are really slow and not so good at least not for me. Even a couple of months ago I had deposited 50$ and had a lot of fun playing the slot games and this time managed to keep my money safe. They have a slow support team which I did not like because support team is closest to the players from the management side and they always have to be responsive.

Altogether this is a nice casino room but I am no longer much of a slot player so not continuing with this anymore.

I hope you will enjoy my review of windows casino. This is playtech powered casino, and like many others playtech casinos they using download software and was open long time ago. I did not know why there is so many identical casinos in this world, but I am should be happy with that of course, because I can get a lot of welcome bonuses, try many new places, and have a lot of fun and entertainment.

Windows casino I open for my self few years ago when I was able to get 20$ no deposit bonus from them, no deposit bonuses is always nice per my opinion, but unfortunately to clear them you need a lot of luck. I did not get lucky to clear this bonus, but hey, this is just freemoney, and now I can deposit some my own funds to take welcome offer and have some fun. First deposit bonus was 200% and second was 100 % , and third was 50% I decide to take first two and see how it goes. With my first deposit and 200 % bonus on it I start playing gladiator, but like this usually happens to me with playtech, I can not leave the slot if I see that it is cold, I am still continue playing with a hope for some miracle. After losing my first deposit i decide to give casino another shot with 100 %bonus and this is was much more better in case of money, playing captain treasure pro and thai paradise I managed to withdraw 300 $ and it was paid after 4 days of pending period + verification, I have sent utility bill and my ID, usual docs for online casinos.

I think windows casino is good playtech casino, and moreover it is safe casino, so if you fill some luck for playtech games, this can be good place to play. Good luck!

Sometime in late 2008, when I was living abroad in a G8 country, I received a letter in the post from Windows Casino. The envelope contained a disc with the Playtech software plus an invitation to sign up as a new player, complete with a $25 no deposit offer. Generally, I do not like getting snail mail communication from online sites – especially unsolicited offers from places I don’t already belong to, and as far as I knew I did not currently play at any establishment related to this one. My usual response would have been to set the letter aside and forget about it but, being low on funds at the time, I decided to make an exception in this case and take up the offer. After installing the casino client on my computer, I naturally went on to initiate the registration process and input my personal details as required.

Having played at several Playtech sites by that point, I was familiar with the procedure and everything was going according to plan… until I hit the final submit button. I should have seen a confirmation screen displaying my new account details and, soon after, received an email from the casino with the same information – but I got none of that. Thinking something must have interrupted the signup process before it could be completed successfully, I tried again and got a message that my email address was already in use. Now I assumed that the first registration attempt had gone through but my new details had failed to transmit properly, so I tried the account recovery procedure but without success. At this point I recall trying the live chat service on the Windows site but that evidently didn't work as I ended up emailing for help.

My memory and saved correspondence both indicate that meaningful assistance was not forthcoming: other than one brief email stating my email address was linked to an existing account, I received no response whatsoever despite two further enquirers. I naturally gave up on playing here and forgot about it until, more than a year later, I started getting promotional emails from the casino – addressing me by name – that included an account number. They eventually stopped but the final one, received early last year, is actually a welcome message calling me a “a valued new real member” and inviting me to take up the two-part signup deposit offer in the currency of the country I was living in when I signed up… presuming I actually did so, for I have yet to log in or play at Windows and, considering my experience, will probably never do so.

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