Average Complaint Response Time: 3 days
- Home to leading software companies
- Multiple payment options
- Withdrawals within 24 hours - once processed
- Live chat is open 24/7
- Mobile friendly design
- There are no video poker games
| Website | https://www.weltbet.com/en/online-casino |
|---|---|
| Established | 2020 |
| Owner | Bellona N.V. Casinos |
| Casino Promotion |
WeltBet Casino is an online casino where members can settle in and enjoy a variety of games which range from video slots to table games. Players can enjoy numerous software providers too such as NetEnt, Play’n GO, Wazdan, Thunderkick and Blueprint Gaming. The site can be played in both English and Deutsch and the games can be enjoyed instantly through a web browser. Players can also log in using a mobile device. WeltBet Casino is licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.
Virtual Games
There are hundreds of video slots available through the casino lobby and players will be able to easily find their favourites. One of the best ways to do this is by sorting the games by their software providers. Alternatively, players can search for the games they love thanks to the search function which will find any game, almost instantly. Titles here include the Book of Dead Slot, Starburst Slot, Twin Spin Slot, Danger! High Voltage Slot and Ice Wolf Slot.
Players can also enjoy lots of table games which includes variations such as Blackjack, Roulette and Poker. Members will find single and multi hand versions to cater for different types of players.
Live Casino
In addition to those table games, players will be able to crank it up a notch thanks to the live casino that they have here. Similar games of blackjack and roulette are available however each of these games are hosted by real life dealers instead. Games will be open around the clock providing constant entertainment.
Mobile Gaming
The casino can be enjoyed on the go through virtually any mobile device such as smartphones and tablets.The mobile version of their site is home to lots of games just like the web version only these can be played through a compatible mobile browser instead for complete convenience.
Support
Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat facility which is open 24/7 and multilingual support agents will be on hand. Players needing further assistance will also be able to email the casino.
Security and Fairness
When it comes to security the casino uses a high level of encryption to ensure their players details are always kept safe. Data will always be encrypted before being transmitted over the internet.
Games are also monitored for fairness thanks to the random number generator that they use. This ensures that all games always produce random results.
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Please be informed that player security is our top priority.
This is why any changes in the account data requested in chat we ask to be sent by email.
Because it was your first withdrawal you needed to verify your account.
This is why we asked for documents. This is not a forced or imposed action.
Regarding account freeze, as we informed you if the account is frozen for 3 months
and you do not log in, then after this period of time, the account gets permanently closed.
The withdrawal processing time in your case should have taken up to 48 after the documents have been sent.
You requested it on 14th and received it on the 15th of the month.
We are sorry to hear that you experience gambling addiction problems.
And we wish you to play responsibly and the best of luck!
Best Regards,
WeltBet Team