Withdrawal pending for 60hrs
My €600 withdrawal has been pending for more than 60 hours.
The amount is not particularly large — it is only €600 — so I am having difficulty understanding why the withdrawal has been delayed for more than 60 hours.
The explanation given by WeltBet Casino is that they are currently carrying out an update to their payment system and that withdrawals are temporarily affected.
However, this explanation does not appear entirely consistent with what I can see from my account. Deposits are still working, while withdrawals are apparently the only payment function affected. This makes me question whether the stated technical issue is the actual reason for the delay.
I understand that technical issues can occur, but I believe that a withdrawal of €600 should not remain pending for more than 60 hours without a clear explanation and a reasonable timeframe for payment.
I am therefore asking AskGamblers to assist me in obtaining a clear explanation from WeltBet Casino and, most importantly, to have my €600 withdrawal processed as soon as possible.
I can provide screenshots of the withdrawal status and the communication with the casino as evidence.