AskGamblers Quick Overview
Editor’s View
The first thing you see when you enter Wazamba Casino is a generous welcome bonus, followed by a list of over 5,000 games! We love the jungle theme of the casino and the navigation menu that leads you to games, promotions, tournaments and other fun stuff such as Bonus Crab, Shop and Achievements.
- Live chat is open 24/7
- Number of payment methods available
- Diverse offer of casino games
- Few responsible gambling tools
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Wazamba Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Wazamba Casino
Wazamba Casino is an online casino that has existed since 2019. It’s owned and operated by Liernin Enterprises LTD and has the Philippine Amusement and Gaming Corporation (PAGCOR) license.
The casino offers a large number of languages, allowing you to enjoy the website in your native tongue. If you’re looking for casinos you can play on your smartphone, consider Wazamba Casino, as it’s available on virtually any device.
We’ve composed a detailed online casino review in which you can read about Wazamba Casino, the games they offer, how customer service works and some other useful information — after that, deciding to become a casino member should be easy. So, let’s get started.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Wazamba Casino
Wazamba Casino offers a wide variety of payment methods, depending on the country you’re from. Cryptocurrencies are also available.
There is a dedicated payment page on the casino’s website where you can see everything about payments. What we love is that you can choose your country and your currency and see options available for both deposits and withdrawals, as well as some basic information about payments.
This can help potential members get a quick glimpse of the payments and see if they can deposit and play. The minimum amount you can withdraw from the casino is €10, and the maximum is €20,000 per month.
Games at Wazamba Casino
There are more than 5,000 casino games on the website, meaning you’ll always have something to do. The biggest portion is online slots from top providers, including Wazdan, 3 Oaks Gaming, and others.
Online slot machines are grouped into different categories, but you can also sort them out by providers or search for specific titles. You can try a demo version for each slot before you decide to play for real.
Wazamba’s live casino lobby is impressive, and its games come from top providers. Whether you’re a fan of blackjack, roulette, poker, baccarat or dice games, all you have to do is choose your host and enjoy.
You’ll be spoiled for choice in the table games department if you're into more traditional gameplay. Not to mention the ongoing tournaments the casino organises to keep their players engaged and reward them with cash and other prizes.
Wazamba Casino’s Commitment to Responsible Gambling
Wazamba Casino prohibits players under 18 from registering on their website. The casino also offers advice on responsible play and links to organisations that work with players who develop gambling addiction.
Registered players can take a self-assessment test, a quick and easy way to determine if you’re having trouble with online gambling. As for some other features and tools, self-exclusion is the only tool available in your account.
Customer Support at Wazamba Casino
Wazamba Casino has customer service that you can contact if you need any help. There are different ways to write to the casino representatives. The first is via email, which can be great if you’re sending documents or screenshots.
The other one is via live chat, which is open 24/7. You can start a live chat whether you’re a member or not. Just enter your name and your email address and send your question. There aren’t bots, but there’s a waiting queue, which shows you the number of people in front of you, so the waiting time can be different, depending on when you contact the support.
Once the casino connected us to an agent, we got a quick and detailed answer to our question. Agents are attentive and friendly, so if you have questions or can’t find answers in FAQs, don’t hesitate to reach out.
Complaints
Read the complaints other players have left for Wazamba Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Uffe, Thank you for taking the time to write a review of our Casino. We value every opinion of our clients and are constantly trying to improve our service. First of all, we would like to assure you that the case has been deeply investigated by our Administration Team. We would like to kindly inform you as per the T&C of our project, paragraph 7.1.4 the Casino retains the right to restrict the availability of a promotion to any person. Any such restriction will not impact players who have already started wagering under a promotion. We do regret that you have decided to close your account, but should you decide to resume your game at our casino, we will be happy to see you! Should you have any questions or concerns do not hesitate to contact us, please. We hope for your understanding! Best regards, Wazamba Casino Team.
I like the games. Great choice easy to navigate from one to one. Chat available at any time. Deposits easy to make with different options. Thats all what you can like
Waiting 10 days for withdrawal, asked by financial department to split my withdrawals in few parts to increase the time of waiting. .When I asked when is my withdrawal going to be processed I heard that I just win to much and need to wait longer
Dear Rafal, Thank you for taking your time to write this feedback. We understand that being able to withdrawal winnings in an easy and convenient manner is something that our players value, so we always strive on having withdrawals processed as quickly as possible. We are truly sorry for the delay with your withdrawal requests, however we can assure you that we will work harder to improve our service. Moreover, we would like to inform you that both your withdrawal requests are planning to be executed today, the Financial Department will provide you with an email as soon as they will be processed from our side. Furthermore, we would like to kindly draw your attention that the next withdrawals will be processed faster according to your new withdrawal schedule. Should you have any questions or concerns do not hesitate to contact us, please. We hope for your understanding! Best regards, Administration of Wazamba.com
First impression was super good. Very nice visuals and great graphics. Like that, you can pick a hero/avatar, gives a great fantasy feel into an adventurous universe.
I like to play and go, to contact them on live chat to get hands on the promotion seem a bit much. No demo games or anything without log in, and had a problem creating my account. Realized I had to contact support for almost everything, don't have time for that.
Dear valued customer, Thank you for taking your time to review our website! We value every opinion. Can you tell us what issue have you faced when tried to create an account, please? We will help you to deal with it. We also want to tell you, that you can test any available game in the demo mode. If you faced any inconveniences, our Support team would be happy to help you to solve any issue! Looking forward to hearing from you! Best regards, Wazamba.com Administration
Easy site to navigate. Not much else too add only its got lovely colours
Waiting nearly a week to hear back about my account verification. Also questioned why a certain game had slow gameplay which made me question this sites integrity. Not recommended
Dear Valued Customer, Thank you for taking the time to review our site! We highly value every opinion! We would like to kindly inform you, that your account has been successfully verified within 24 working hours, on the 22nd of March. We are trying to improve our timings and hope that you will come back and enjoy many colorfull slots, and extra achievements at Wazamba! Note, that when you win next time, you won’t need to pass verification procedure, and you’ll be able to receive your winnings very fast! Should you have any more questions, do not hesitate to contact us in LiveChat or via [email protected]. We are always happy to help you! Best regards, Administration of Wazamba.com
+ Decent game selection, though some are not playable
+ Nice looking website
- No easily available responsible gambling options (account limits, cooldown period, etc.), have to send e-mail manually
- Most bonus offers are not automatically credited to account, have to contact support to get it
- Some slots are laggy. Especially Play'n GO slots are completely unplayable, slots like BOD take 10 secs for each spin. I've tried several times over several weeks, without improvement.
- The deposit bonuses has very strict game limitations. If you're used to the normal range of wagering slots, you need to read the bonus terms very carefully.
- Free spin bonuses are a joke. I've gotten 50 free spins on some obscure slots, and it's on €0.02/0.03 stake. The slots will normally have a min bet of €0.20/0.30 out of free spins, meaning the casino and the provider has gone out of their way to manipulate the slots to make the free spins as useless as possible (and I thought €0.1 Starburst spins were a bit of a waste). If you deposit €100 and get credited 50 free spins, it is equal to a 1% deposit bonus.
Good selection of games. They have many games to play.
Poor handy site many games are full of bugs in the mobile version. They should invest in some programming. The Withdrawal Limits is very very very bad!! 500/day and they don't have a deposit limit. If it comes to withdrawal the are really complex no flushing pending period 24 working hours. They remove all my bonus coins I got and changed the bonus condition after they remove. So I lost 31000 coins with no reason. Don't play in this casino for real! They are many better casinos!
Dear valued customer, Thank you for taking your time to review our website! We highly value your opinion! We regret that you faced inconveniences in the process of the game and haven't enjoyed your time on the website! We will work even harder to improve our service and our soft. We want to let you know, that our Finance Department works in accordance with our Terms&Conditions. As stated, "6.20 Financial Department reserves the right to change the withdrawal amount depending on the player's activity on the site." Kindly, note that all your requests were proceded in accordance with your account limits, "6.12 The withdrawal is carried out according to monthly withdrawal limits taking into the status of the player on the site." We regret your decision to close your account, and we will be glad to see you on our website again! Should you have any questions, do not hesitate to ask our team, we will be happy to help you! Best regards, Administration of Wazamba.com
Good games selection. That's about all I can say tbh
Policies such as splitting withdrawals. 500 withdrawal cancelled and I was told to withdraw 250 in 2 separate transactions. The first being processed the next day only to be told the second would not be paid until 4 days later?? What kind of behavior is this from a casino. Also 500 daily withdrawal limit is draconian. Live chat are totally unintested in helping the customer and drone off massive sections of ts and Cs as appropriate answers. Often live chat will blame there finance department or manager and vice versa. Total amateurs when it comes to customer service. Avoid if you want an easy life and stick with genesis, videoslots etc.
Dear valued customer, Thank you for taking the time to share your feedback regarding the service we offer. We value highly all of our players. In order to be able to check this situation and provide you with an answer, we kindly ask you to provide us with your username in our Casino. In case you have any questions regarding this procedure, please do not hesitate to contact us through the live chat service or via email, as we will be more than glad to assist you along the process. Kind regards, Administration of Wazamba.com
Its a fun and friendly looking casino. Generous freebies and reward scheme whereby players earn coins that can be used to purchase items such freespins or bonus money etc..
Verification stall tactics used upon withdrawal requests which took days and countless visits to live chat for help. Finance team were inefficient. Chat support needs further training on KYC protocols. Reward program needs a technical review as it is now weeks and I'm waiting for the coins earned to be put on my account. Welcome deposit spins are also maxed at 0.06cents per spin on 30 payline game
Dear valued customer, Thank you for taking the time to share your feedback regarding the service we offer. We value highly all of our players. In order to be able to check this situation and provide you with an answer, we kindly ask you to provide us with your username in our Casino. In case you have any questions regarding this procedure, please do not hesitate to contact us through the live chat service or via email, as we will be more than glad to assist you along the process. Kind regards, Administration of Wazamba.com
Wazamba casino has a fine looks and many games.They respons quickly at chat and everything is alright until you will take a withdraw.
I have been lucky with the playing at wazamba and won some money. But they have a very low payoutlimit at 5000 nok pr.day. I would have payd to my bank that I used for deposit but they could not do it to Norway they said.
My secound withdraw at 5000 nok to skrill was canseled. When I ask why i was insisted that I had to split up the pay 2500+2500.It was ok for me but the next day I was told only one outpay at day and max 3 withdrawals on hold.After that the payouts have almost stopped.Do not play at this casino.
Dear Oyvind, Thank you for taking the time to review our website! We really appreciate your opinion! First of all, we would like to congratulate you on your winnings and really looking forward to seeing you playing with us for the future. We would kindly like to invite you to check your email, as our Finance department has sent you a schedule of your following withdrawals. Regarding the withdrawal payment method, please note that this is procedure is carried by our Finance department in full accordance with point 6.1: "The website will try to satisfy your wishes in terms of payment method, however, it cannot give guarantees. Therefore, the Casino may work through and perform payments using other payment systems that differ from the one you requested to be used for the withdrawal." Regarding withdrawal limits, on the website, you can see monthly withdrawal limits for your account status. And our Finance department proceeds all requests in accordance with the personal schedule of the player, as stated in the point 6.13 : "The casino administration reserves the right to make payments according to individual schedule, set the minimum and maximum amount per one transaction and the time for this transaction, which may differ depending on the method of withdrawal, your account level or other relevant factors." In case, you have any additional questions or concerns, do not hesitate to contact our Support team, which is available for you 24/7 and would be glad to answer all of your inquiries. Best regards, Wazamba.com Administration
The casino has a lot of games and the site is easy to navigate.
Deposited a lot of money and lost it all of course. Just another casino that is hungry for your money and wont even give their players playtime. They have a coin system that gives you the possibility to exchange the coins for bonus money. I exchanged so that I was to get 2550kr (about 250 Euros). Instead I got 50 kr (5 euros) and the other bonus was canceled for some strange reason and the casino wont give them to me. They have offered me 1000 kr (100 euros) as a compensation that shows that they have done something wrong but they still wont give me the money that I have exchanged from my coins. Don't play here. They will cheat you of your money!!
Dear Robert, We value highly all feedback coming from our clients and thank you for taking the time to review us. Rest assured that we have checked your case in full and have managed to find the reason for this misunderstanding. Please, note that only one active bonus at a time is allowed by our system and thus why when exchanging coins for bonus money the newly exchanged coins automatically were canceling the already active bonus. This has been explained to you by our live support agents and furthermore, the bonus has been credited in full to your account. The full amount of 2500 NOK was credited manually to your account and has been played down by you, so we would kindly like to ask you to update the information. We do understand your frustration in full, however, please check once again that we have corrected this misunderstanding and furthermore explained the reasons for this situation within the live chat service. We are looking forward to your cooperation and would also love to see you back with us. Kind regards, Wazamba.com Administration
Wazamba Casino News
Read all news about Wazamba Casino, check for updates and stay tuned for exclusive bonuses.
On June 3rd 2021 everything changed for one lucky punter when the award-winning operator served up an eye-popping prize of one million euros! Wazamba Casino, Soft2Bet’s acclaimed casino brand, made one person’s life change in a second, and we need to celebrate it! One Million Reasons to Be HappyEveryone’s ecstatic when the big bucks roll in, especially when they come from pure luck (makes you believe in something bigger, right?). This time around, a lucky player tried their luck at Wazamba Casino and played one of the site’s 5000+ gaming titles only to become the next winner.On June 3rd 2021 this fortunate player got €1 million euros in winnings paid out by the casino, and saw their life change immediately!Although the name of the player has not been announced, we can’t help but be happy for their win.Boris Chaikin, CEO at Soft2Bet, extended his congratulations: “Huge congratulations from everyone here at Soft2Bet to the €1 million-winning player with lady luck on their side!”Chaikin also said:“We are delighted for the individual in question, who is part of the ever-growing army of fans enjoying the world-class entertainment experience offered by our widely acclaimed casino, Wazamba.”The Games to PlayAnd so, whenever someone scores at an online casino, other players get enthusiastic and hopeful they could be the next to win – as they should. At Wazamba, you’ll find over 5000 gaming titles, provided by more than 40 top suppliers including the likes of Play’n GO, Push Gaming, Yggdrasil, and many many others.As it comes from this award-winning casino, it “invites users to select a totem-like character that can be upgraded with additions from the on-site shop, before collecting coins and exchanging them for bonuses to unlock lucrative achievements”. If you decide to spin in this casino sometime soon, we wish you all the luck and hope you are the next that we will be writing about as the winner!
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The 2 stars is for the many providers and their friendly live chat, and that it used to be a cool place to play.
Its not the first a casino who has the same owner is behaving strange to loyal customers, but i have never experienced Wazamba casino acting like this before.
It makes you wonder.
I dislike that when following their promotions, and make deposit for a bonus like so many many times before, and when bonus suddenly wasnt credited automatic i went to livechat for help, there i'm told that their sorry but the bonus is not available, but they offer me some tournament.
Nothing telling about this on the casino website, and no mails have been send out.
This i dislike big time, and i can only encourage other players to stay away from them, their behavior will change for sure.