Hi.
On 03/29/2026, I sent a withdrawal request in the amount of 500 euros, which was successfully credited to my wallet. After that, there were still around 600 euros left on my account, which I also wanted to withdraw, but I couldn't do it right away, because the site has a withdrawal limit of 1 every 24 hours and no more than 500 euros at a time.
Logged in the next day after the call to receive 1 request for withdrawal of 500 euros, and you will receive a notification that the "Account is frozen". Wazamba blocked 600 euros, which stopped at the account after the withdrawal of the first 500 euros.
I contacted the support service, where they told me that they would contact me by email. I haven't received any messages for several days. I found information on the 2nd page about what I did and what the name of the house was. I found out that this is possible due to the fact that Wazamba is called "Requesting payment details for manual withdrawal".
I immediately sent a reply to the message, providing all the necessary details for withdrawing funds to my bank account. Today is 05/06/2026. The funds have not been credited to my account.
I tried to find out how long it takes to pay into the account upon registration, but they did not answer me. I also did not receive a reply to my email stating that I had been contacted at work. I get standard unsubscriptions in the support chat, and it all looks like an attempt to delay time so that I forget and leave them the money I won...
To be honest, I'm shocked that I was lucky enough to win 1,100 euros, 500 of which you sent to my wallet, and the last 600 you decided to simply block the account.
Help me solve this problem so that the remaining 600 euros can be sent to the banking details that I sent to Wazamba in their message in my mailbox.
Thank you.
