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    Closed: Vortex Casino is closed, please try these instead:

    Vortex Casino

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    Get the truth. Then play.

    Average Complaint Response Time: 3 days
    Average Complaint Response Time: 3 days

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    Vortex Casino Review

    • Available in Instant Play and Download version
    • 24/7 customer support via live chat, e-mail, or phone
    • Employs SSL encryption
    • Audited for fairness regularly by TST
    • $2000 per two weeks withdrawal limit
    • 72-96 hours pending period for withdrawals
    • 48-96 hours timeframe for withdrawals via e-wallets
    Suggest an edit
    Player reviews

    Very good casino. Good bonuses with no many restrictions for the maximum cashable (generally is bonu...

    This is a casino powered by Rival software and I have to say that I am not a big fan of this games b...
    General info & Latest Promos
    Website http://www.vortexcasino.com
    Established 2014
    Owner SSC Entertainment N.V.
    Casino Promotion

    Vortex Casino is an online casino that provides players with a variety of casino games from the popular Rival Gaming platform. Players can choose to download the full version for Windows computers, use the Flash-powered instant-play client, or play on the go in their mobile casino. Vortex Casino also features regularly updated promotions and a dedicated 24/7 customer support team. The site is licensed by the Curacao eGaming.

    Restricted Countries

    Vortex Casino does not have any explicit country restrictions, except for residents of the USA. However, players are responsible for checking to make sure that online gambling is legal in their country of residence before signing up.

    Games

    All of the Rival Gaming slots are available at Vortex Casino. These include the acclaimed i-slots series, which features running storylines and highly innovative bonus rounds. Players can also enjoy dozens of other bonus video slots and classic slot games. Some of the most popular titles include Cleopatra’s Coins slot, the Scary Rich slot series, the As the Reels Turn slot series, Hole in Won slot, and many more.


    Players can also try their luck in a number of different table games. Vortex Casino features a number of casino favorites like European and American Roulette, Craps, Single-Hand and Multi-Hand Blackjack, and Baccarat, as well as more modern games like War, Pai Gow Poker, Let It Ride, and Red Dog.


    The video poker library at Vortex Casino is diverse enough for practically any player. A total of 7 different variants are available, and they range from traditional (Jacks or Better, Deuces Wild, Tens or Better, Joker Poker) to unconventional (Aces and Faces, Deuces and Joker, Double Joker).


    In the “Specialty Games” section, players can find more than a dozen games that are in a league of their own. These include various types of Keno and Bingo games, as well as multiple scratch games and other instant-win favorites, including Sudoku Box Game, Cavalier Cash, and Itchin’ 2 Win.

    Mobile Gaming

    Vortex Mobile Casino can be accessed from all Android and iOS devices. There is no need for any download or installation. All players have to do is enter the casino from their mobile browser, register an account, or simply log in with existent Vortex Casino account details, and play favourite games. 

    Support

    Vortex Casino makes it easy to get in touch. Players can count on representatives being available 24/7 to handle any sort of question or problem. A free live chat service is available on the casino website and in the software, allowing for players to connect with support specialists directly over the web. Players can also call the casino using a UK freephone number or an international phone number, or simply email the casino and get a reply within 24 hours in most cases.

    Security and Fairness

    Vortex Casino ensures that players are safe with the use of SSL encryption. This technology keeps anyone from being able to read confidential information, such as credit card numbers, passwords, and addresses. It’s the same protocol used by most major online merchants and banking institutions.


    The Rival Gaming platform used by Vortex Casino has been audited and shown to be fair by TST, one of the most respected independent testing firms for the online gaming industry.

    Screenshot

    Vortex Casino Screenshot
    Casino details
    More Casino Details More details
    Responsible gambling info Responsible gambling info

    • Website

      http://www.vortexcasino.com

    • Software

      Rival

    • Deposit Methods

      EcoPayz, MasterCard, Neteller, Paysafe Card, Ukash, UseMyBank, Skrill, Visa

    • Withdrawal Methods

      Bank Wire Transfer, Cheque, Neteller, Skrill, Visa

    • Withdrawal Times

      EWallets: 48-96 hours

      Card Payments: 3-7 days

      Bank Transfers: 5-10 days

      Cheques: 14-28 days

      Pending Time: 72-96 hours

    • Withdrawal Limit

      2000 GBP/USD/EUR per two weeks

    • Restricted Countries

      • Asia
      • Australia [8]
        • Australian Capital Territory
        • New South Wales
        • Northern Territory
        • Queensland
        • South Australia
        • Tasmania
        • Victoria
        • Western Australia
      • Canada [13]
        • Alberta
        • British Columbia
        • Manitoba
        • New Brunswick
        • Newfoundland and Labrador
        • Northwest Territories
        • Nova Scotia
        • Nunavut
        • Ontario
        • Prince Edward Island
        • Quebec
        • Saskatchewan
        • Yukon
      • Estonia
      • Italy
      • Netherlands
      • Puerto Rico
      • South Korea
      • Spain
      • Sweden
      • Switzerland
      • United Kingdom
      • United States [55]
        • Alabama
        • Alaska
        • American Samoa
        • Arizona
        • Arkansas
        • California
        • Colorado
        • Connecticut
        • Delaware
        • District of Columbia
        • Florida
        • Georgia(US)
        • Guam
        • Hawaii
        • Idaho
        • Illinois
        • Indiana
        • Iowa
        • Kansas
        • Kentucky
        • Louisiana
        • Maine
        • Maryland
        • Massachusetts
        • Michigan
        • Minnesota
        • Mississippi
        • Missouri
        • Montana
        • Nebraska
        • Nevada
        • New Hampshire
        • New Jersey
        • New Mexico
        • New York
        • North Carolina
        • North Dakota
        • Northern Mariana Islands
        • Ohio
        • Oklahoma
        • Oregon
        • Pennsylvania
        • Rhode Island
        • South Carolina
        • South Dakota
        • Tennessee
        • Texas
        • U.S. Virgin Islands
        • Utah
        • Vermont
        • Virginia
        • Washington
        • West Virginia
        • Wisconsin
        • Wyoming

    • Casino Type

      Download, Instant Play, Mobile

    • Manual Flushing

      No

    • Currencies

      Australian dollars, Euros, British pounds sterling, South African Rand, US dollars

    • Languages

      German, Italian, French, English, Spanish

    • Licences

      Curacao

    • Company

      SSC Entertainment N.V.

    • Established

      2014

    • Live Chat

      Yes

    • Contact

      Support Mail Email: [email protected]

      UK Support Phone Telephone: 0808-234-7596

      International Support Phone Telephone: +5999 433 8828

    • Deposit Limit Tool

      N/A

    • Wager Limit Tool

      N/A

    • Loss Limit Tool

      N/A

    • Time/Session Limit Tool

      N/A

    • Self-Exclusion Tool

      N/A

    • Cool Off/Time-Out Tool

      N/A

    • Reality Check Tool

      N/A

    • Self-Assessment Test

      N/A

    • Withdrawal Lock

      N/A

    • Self-Exclusion Register Participation

      No
    Suggest an edit

    Vortex Casino Reviews by Players

    RATE CASINO AND WRITE A REVIEW

    Write a review
    Valdo 17 reviews
    •     Message
    Reviewed on September 17, 2015

    LIKED

    Very good casino. Good bonuses with no many restrictions for the maximum cashable (generally is bonus x20), support polite and professional, one of the best Rival casinos I met. I loose many times but when I had good winnings (for example, more than 2000 euros last month) all the payments were made correctly.

    DISLIKED

    They are a bit slow for the payments, because they pay in installments. So the player could wait for one or two weeks to receive the Whole amount.
    blondie 1592 reviews
    •     Message
    Reviewed on February 1, 2015

    LIKED

    Rival software casinos most definitely aren't my favorite ones, but when I see a free chip, I still take it. Maybe I could win something big from it, you can never know. I saw that Vortex casino is giving 15€ free upon registration and I decided to sign up. All I knew about this casino was that it was established only in 2014 and has Rival software games. I downloaded their software and after registration I couldn't find the promotion, as you know, all Rival promotions are on the cashier. Then I had a little talk with live chat person and he told me that they don't have that kind of bonus, however, he added a 25€ no deposit bonus for me with 50x wagering. That's what I call a really great support.

    After I claimed this promotion, I went to play Grandma's Attic. It is one of my favorite games from this software, design- wise. I placed 0.30€ bets and played 100 autospins. Many times 2 scatters came up like little teasers, but no free spin rounds. Biggest win I could get was 2€, so when the autoplay ended, had less than 5€ left. Then I switched to play Beach Bums scratch card. I placed 0.50€ bets and at first I had some luck, first 5 cards I won, 1 and 2x bet, and once 5x bet, which was nice. Then I had a dry period and lost the rest of my balance. But I really liked the beach atmosphere, the design was nice too.

    Overall I had a descent time at Vortex casino. The game selection was descent and the promotions were average too, but their support and the look of casino was really great. I think they are trustful casino, however, I won'd be a depositor there, just because I have no luck with their games. I would give them 7/10.
    katemak 1262 reviews
    • Macedonia     Message
    Reviewed on January 25, 2015

    LIKED

    And here is one more new casino,but this guys are not my favorites although i like to play those Rival games sometimes,but now this days,many Rival Casinos has added some of the Bet Soft slot so ithought i could give it a try.I found out about this casino on other site,when that day they were offering 2 nodeposit bonuses,the first one was 500 $ free chip,which if its Rival i guess that promo was one of their Multy stage wagering bonuses,where you need to deposit of 25 $ and maximum you can transfer from the first bonus is 100 $ and the max cashout was X 5 the bonus,so i think thats really bad freebie.

    The second one was also hilarious also,where you get 25$ free chip,when the wagering is X 50 and the maximum cashout is 25$ what a bonus.I really dont know why casinos are giving such a chip promotions like this one,either give some good promo with at least 100$ max cashout from that bonus or its better if they dont give you anything.

    When i sign up i didnt know that there was such a cheap promo so getting those 25$ I was not thrilled at all,there are plenty casinos ,maybe 82% of them ,when they give you free chip you can cashout at least 100$ and some of them 200$ so i dont get the point of this promo,with super high wagering requirements,well i guess they know that there will be only small percentage of the people who would take this bonus and smaller percentage they will wager the same one.Since i have all ready opened my account there i played that free chip,but with no interest at all.I saw theirs deposit bonuses of 300% ,well dont let them full you,look at the maximum cashouts of their bonuses,i really dont like them at all.
    LilianInThaHouse 657 reviews
    • Bosnia and Herzegovina     Message
    Reviewed on November 30, 2014

    LIKED

    Vortex is one of the latest casinos that use Rival software. I am a big fan of Rival slot games but unfortunately except a few of the latest casinos in every other casino my account is blocked for bonuses. One of the rare casinos in which my account isn't blocked for bonuses is Vortex Casino. So if I want to play on Rival slot machines I don't have a great choice, only 2 or 3 casinos.

    Like most other Rival casinos they offer a great number of bonuses. Its interesting that they don't offer some no deposit bonus for new players. Most of the other casinos usually have in their offer some no deposit bonus. What caught my attention was their first deposit bonus of 300% with a wager of 35 x deposit + bonus. But before I took this bonus I contacted live chat support. To my great surprise the operator was instantly available. I say to my surprise because I am not used to Rival casinos having a good live chat support. To take this bonus you have to make a minimum deposit of 25 euros. I have no remarks to that because it is standard to all Rival casinos I have played in.

    They offer instant casino as well as a download version. I decided for the second one and installed the casino software on my PC. Off course the reason for that is because with an installed software you have a bigger choice of games. I played for about 2 hours before I lost all of my money.

    DISLIKED

    When it comes to things I don't like with this casino I mean first about the speed of the cashout process. I didn't have a chance to check it out but I don't like the fact that I read here. It takes 72-96 hours pending time and another 48-96 hours before you are paid on your e-wallet. I guess this time doesn't include weekends because no Rival casino has ever paid me on a weekend.
    bogdangy 515 reviews
    •     Message
    Reviewed on November 27, 2014

    LIKED

    This is a casino powered by Rival software and I have to say that I am not a big fan of this games but I decided to try my luck because I had a bad period and I lost some money with NetEnt and Microgaming slots! The website looks good,it has both download and instant version of the casino and this is a good thing because usually I don’t like to download the software,thinking that it is a waste of time instead of spinning already! The welcome bonus is very attractive because of its amount, 300%,very decent,and also good wagering requirements thinking that we are talking about Rival powered casino!

    I made a 25 euro deposit and I received 75 euro bonus,so a total of 100 euro in my account balance and also 3500 euro to wager! I don’t know many games from this provider,I played only Future Fortunes and Scary Rich 3,but I like this two slots,both of them have free spins and bonus feature and also a decent payout rate!

    The wagering requirements were decent in my opinion,it was easy for me to complete them even if took me about 4 hours,so I will give a 9 for the welcome bonus and I think that I am not wrong with this decision! I will give a 9 for the games even if they have only Rival slots,I liked the payout rate! The support is good,because I asked them for the wagering requirements and they replied very fast via live chat,and I like this option because I dont have to wait for e-mails or to call,so I will give another 9!

    DISLIKED

    I don’t like the payment methods that they have,only a couple of options available and also I don’t like the minimum deposit amount that is 25 euro!I will give only 7 for the payment methods!

    Also I will point here that having only Rival games could be a disadvantage of this nice casino!
    nikita11 159 reviews
    • India     Message
    Reviewed on July 31, 2014

    LIKED

    Another casino from the rival gaming group. I was referred to this casino by my friend who had won 400$ and i did not believe him so i decided to join and see for myself. They were giving a 300% match up bonus for the first deposit. And that is why i decided to join this casino site.

    Now they are also giving away free spins with the welcome package but this was not available when i had joined. I had deposited 30 and got 90 from the casino so i had 120 in total which for me was enough money to make some good amount of it.

    I started with scary rich 3 game. And this game has a very bad past with me because i always lose money but this time i was going to risk it because my friend had won most of his money from this game only. But this was not my lucky game so lost a lot of money and played it for almost 30 spins and was betting 1 per spin and only 2 features showed up . And that too payed me petty money.

    Then i shifted to money magic and this was a little better game and i managed to make 40 from this game and got a lot of features and the best thing were multipliers which paid me a lot of money.

    After that i went to table games and i was only going to play black jack because that really pushes me to extreme and gives me money. And i hit 21 a couple of time and even got busted but luckily whenever i was busted a lot of money was not on stake. I think my friend was right about this casino and i managed to win 250$ from then and
    requested a withdrawal And got it after verification within a couple of days. I would rate this casino 9.5 out of 10.
    yapro 790 reviews
    • Belarus     Message
    Reviewed on July 27, 2014

    LIKED

    Vortex casino using games from rival, and i think it is new rival casino, not sure who decide to open new casino with rival software. By the way, i find a bit mistake in the askgamblers review, there is write casino type:instant play, but vortex casino have also an option to download software on personal computer.

    I played at vortex casino only once, since i just saw few screenies from player who usually play rival ,and i decide to try this software, probably it bring me some luck, i am usually lucky in new slots, so why not try my luck in new for me casino. Another sweet thing about join this casino it is 300% bonus for first deposit, which i am happily take with my small deposit of 25$. Everything in case of registering and getting bonus was awesome, and i did not experience any problems with it.

    With 100$ on balance i decide to try newest rival game, scary rich 3, i have played it about 30 minutes, and to be honest i did not like it at all, i lost about 60$ withing this 30 minutes, and also i think scary rich 2 slot is much more better than this one. With 40$ left on my balance i decide to try wild safari slot, because it is interesting for me game, and also i-slots, which mean that slot will be nice. But it was not , and i am busted quite quickly without any chance to win good in vortex casino. But i think i will give this casino a try once again in future.

    I rate this new for me rival casino with 6 stars, because i did not test payout time and customer support.

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    Vortex Casino Complaints

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    • 4 days avg complaint life
    • 3,821 USD avg amount
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