Viggoslots Casino

Not much to like really if you're in Australia hardly anything works and the no wager bonus seems nice at first but you literally cant withdraw unless you deposit $100 minimum bonus because bitcoin withdrawal doesn't work (deposit works apperently) only wire transfer which has min $500.

Everything.....there is literally no staff support they reply via emails sometimes. I should have read the reviews for this casino, lesson learnt although this experience still gives me anxiety that its literally put me off online casinos. I should have seen warning signs 1st time I deposit using bitcoin took awhile and I followed the bitcoin address that was given and I could see it was deposited on the address but staff says still not confirmed and staff says may take 72hrs otherwise pay will be reversed well guess what it didn't and that $56 worth of bitcoin still at that address never to return to me. Don't know why but I deposited 2nd time with credit card no issues, 3rd time no issues and tried to withdraw using bitcoin this is not available apparently and minimum for wire transfer is $500, so if youre Australian stay away and this is the worst experience I have ever had.

This is a premium 9/10 star casino.
- The chat is very friendly and helpful
- It has all my favorite games (PlayNGo)
- The games are smooth and lag free
-The deposit and withdrawal methods are great

And the most important thing: The withdrawal time is fantastic. I registered yesterday evening, made a deposit (without bonus) and got lucky. I requested a withdrawal yesterday. today (16 hours later) the money hit my Skrill Account. This is fantastic.

The only negative part is: The welcome bonus is not usable. I always read the terms and conditions very carefully:
"3.3 Cash bonuses, both with and without wager requirements have a maximum allowed withdrawal of x5 the bonus amount."
3.12 Deposits made with E-wallets(e.g. Skrill/Neteller) or vouchers(e.g. Paysafecard/Cashlib) do not qualify for deposit bonuses, if no other information has been given in the specific Campaign/Promotion.

These are rules, that doesn't fit for a 10 star casino.

There is nothing positive to write about this casino. You should avoid playing here and sign up somewhere else if you intent to see your winnings in time or at all.

The history of delayed payments and not paying out winnings at all is huge.
The live support is not able to help in any way in regards to withdrawals.
Email support does not reply at all or with major delays.
Companies practicing unethical business like this, should me marked with a warning flag if not blacklisted. Do avoid this casino at all costs.

Super happy with this online casino, they have amazing welcome bonuses for new players and i got my withdraw very fast also!

Cant complain about it, you will have me like a player as long you keep this good work Viggo.

This casino got also all kind of providers

Really have nothing to say bad about this casino, i got my winnings very fast and the document procedure did went very fast also.

Thanks to the amazing live chat you got.

This casino refuses to help me. 3 times I have received welcome emails associated with my email. And every time I have requested to close the account and block my email but they never succeed to do that. I have requested information about the account for example which address, DOP, phone number and name was used but no reply even if I have sent the request to every single email addresses that I could find on their site.
I had an account 2017 and after extremely many emails I managed to close it due to gambling problems.
I would never open a account with this casino and I have requested help from this casino but nothing happens. One problem, among many other, is that there are several different emails that they ask you to send your. For ex: [email protected], [email protected], [email protected], [email protected] are some of the addresses that can be found on their webpage.

To summarize my experience I can just recommend to find another casino than this one. There are extremely many nice, reliable, responsible, friendly professional and awesome casinos out there but Viggoslots is not one of them.

It's got some good games and I find the casino is easy to navigate but it should be upgraded so it is easier to find different games. The games are generous in winnings and I do enjoy playing them.

Did not pay out winnings, even after verification and cashout approval, my withdrawals have been cancelled each time and the help team have ignored emails and chat support have not provided adequate assistance in my withdrawals, taking guesses at how to fix my issues with withdrawals.

First wire transfer fails due to deposits not being possible to be made to my bank, Commonwealth bank. Contacted email support, they didn't respond. Then contacted chat, they suggest to do a new deposit using VISA card and then said I can withdraw winnings to card. Did deposit, tried withdrawing and again it was cancelled - this time no email was sent to me - just cancelled. I logged in to find the funds in my casino balance. Contacted support chat again and they said to withdraw to another bank or card that is not Commonwealth, and I told them that my last withdrawal attempt was on VISA card and was connected to a different bank and not Commonwealth and they have not responded.

I've since given up and just betted my winnings down to nothing having lost care that it was ever going to be paid.

I do not recommend.

Very nice welcome bonus, but a bit unfortunate the requirements wasn’t as clear as it could have been. But I think it’s like that at most of the casino sites nowadays.

Well honestly my experience with Viggoslot has been my worst experience so far, playing casino. First of all, their live chat is worth nothing at all and didn’t offer my any help when their games didn’t work, or when I asked for help to clarify the terms of my withdrawal. Furthermore think I wrote to their support email 15 times and received one respond 2 weeks later, that’s quite a long waiting time.

But the worst thing clearly was that their games didn’t work, I could only play 4 games out of the 75 games I tried!!! And when I reached my patience limit and went for a withdrawal of my 30 euros, which I never received my bonus on, I had to send 4 emails including personal informations, and some of them they even rejected without a good reason.

So I would never recommend Viggoslots to anyone, but good luck if you take the chance anyway.

I like the two free spins promotions that viggoslots offers to depositors. viggoslots give free spins on Monday to all players who have deposited min. 20 € / 30 $ the previous week. also, every month on 20th all Viggo members can look forward to receiving up to one hundred free spins on the selected game of the month. All players will be credited with free spins according to the deposit amount made during last 30 days. the best thing about these free spins or any free spins given at viggoslots casino is that they are all wager free.
Their welcome bonus is also great in that it consists of three deposit bonuses. all three bonuses give you 100% deposit bonus and you get a total of 170 free spins in total from the welcome bonus. the best thing about this bonus which i haven't seen at any other casino is that the deposit bonus, as well as the free spins, are all wager free.

I don't like the fact that you can only claim a deposit bonus if you deposit using credit card however i have been allowed to claim the welcome bonus manually at live chat using neosurf .
i also don't like the fact that live chat is only available between 10:00 - 23:00 CET which means that if i want to claim a deposit bonus using neosurf i have to wait until 8pm Perth time before i can claim it at live chat. i have missed out on claiming a deposit several times because i couldn't wait till 8pm to claim it at live chat. i thought that if i deposited and sent a msg in chat asking to claim the bonus before i played, then they would credit me my bonus when they received my message but that wasn't the case as i'm told i have to actually speak to chat host to claim bonus

Nice pages and series Company. Looks Like the Brand is acting under the iGaming Group and this company stays for save and secure handling. Best Games and easy handling. Fast Deposit.

The Casinos terms are not fully clear and there are a lot of negativ reviews in the internet. Mostly the casino is not answering or reply very late. I think the casino is ok but they have to work on the image.

No wagering.
Good selection of games.
They have live chat customer service.
You can sort slots by provider.
I can`t think of any more good feedback...

Some games are banned with bonus money, but they are not blocked. If you play these even by mistake, they will remove all possible winning. Normally a honest casino will block these games.
Cashback 25% = not really. Reality Cashback Is calculated on losses in relation to the casino's Net revenue during the same period and after this 25% is cashback. In a simple description it is calculated through your deposits minus your profits minus our costs and then 25%. If the amount is less than € 1 no cashback will be paid.

Also All real money played count, but deposits that are used with other bonuses or promotions do not contribute to the cashback.

Received text message that said double monday free spins and double cashback. When asked about this in live-chat they didn't believe me.