Page 11 – Player Reviews for Videoslots Casino
100% up to £50
New Players Only. Min deposit: £10. Wager req 10x. 18+.
New Players Only. Min deposit: £10. Wager req 10x. 18+.
Review This Casino
Share your thoughts with other playersAI-Generated Summary of Our Player Reviews
Players are frustrated by the lack of availability in certain regions, such as Slovenia, and desire more bonuses. Additionally, there are concerns about slow customer support response times and issues with missing winnings from free spins.
Top Reviews From Our Players
I have tried quite a few online casino's but no other site compares to videoslots in almost every aspect, they have the largest selection of games, 24/7 live chat support. 100% legit when it comes to payouts and verification, have been playing on videoslots for about 1 year and I have never had any issues with withdrawals or deposits, both are done almost instantly. All free spins you receive are wager free and cashable, non of that 50x or 100x wagering nonsense majority of other sites do.
They never bother me with spam or bonus offers, only time they contact me is to give me some free spins code or advising me about payments/cashbacks. Which I appreciate because that's the only thing that matters to me.
Honorable mention to my vip host Kenny C. The best vip host I have ever come across, keep up the good work buddy.
Honestly got nothing bad to say, I've tried out plenty of other casino's and none of them can compare with the experience I receive on videoslots.
Hello Phaminez. Thank you for reviewing our Casino! Since we like to gamble ourselves, we feel that there are a few things we do right. But our ambition is to become the best online Casino in the world, so please do not hesitate to contact us if you feel there is something we can change or do better. Best regards, Daniel.
My favorite one. Very very fast payment. I really love Videoslots casino. I do not have make a big win yet. But i hope that i do that soon!
Cashback, Casino Race all wagering free. Excellent casino.
I will get playing on videoslots
I`m missing that you never received a 100% or 200% deposit bonus! Maybe because it is almost Christmas time they will.
Hello 1234567. Thank you for reviewing our Casino. I can recommend you to sign up for our Newsletter, if you have not already signed up, as it can contain such bonuses but there is also the chance to receive such bonuses from our Trophy and Reward system. Best regards, Daniel.
Most user friendly casino I played on. Great welcome bonus terms. My biggest wins are on this casino.
Great RTP information on every slot. Always cashback. Very fast payouts.
If you are looking for very user friendly casino I recommend videoslots! 10/10
Hello Tychob. Congratulations on your winnings! We are always striving to better our Casino, so if you have any suggestions on what we can improve, I would be glad if you sent us a message. Best regards, Daniel
I have never seen a better casino. Insanely fast withdrawals and verification, a vast range of games, cashback offer, friendly, and helpful support and other rewards. I really recommend this casino to everyone.
They should improve the look of the website a bit, honestly it doesn't spoil the casino experience at all.
Hello Starlucky. Thank you for reviewing our Casino. We are looking at how to better the looks and functionality of the site currently, and we are planning to have a facelift in the future. Best regards, Daniel.
- The really very big game selection
- The weekly casino race. And the weekly cashback payout. (This I get as an active player a real money bonus paid almost every Monday and Friday)
-Fast processing of payout (To neteller lasts usually only a few minutes)
- A reliable, friendly, helpful and competent customer service
The German player can not deposit with Paysafecard.
Hello Oldschoolmeisje. Thank you for reviewing our Casino! Regarding the Paysafe card and, unfortunately, we cannot add that method currently, but perhaps we can see a change in the future. We are always looking for ways to improve and better ourselves, so please send me a message if you ever find anything you want or want to change. Best regards, Daniel.
Fast cashouts, great service, plenty of games what more could you want!?
This casino is my favorite, Great place to come a de stress from the world enjoying my favorite hobby.
More casinos should be like this.
My withdrawals sometimes come too fast and I deposit them in other less reputable casinos and have so many issues with them I blame Videoslots for being too efficient at cashouts.
Hello Pokerdaddy. I have ordered our Finance department to double the coffee breaks now so, hopefully, your withdrawals will not be too quick! Should you ever feel that there is something we are lacking or just something you would like to see, please send me a message as we are always looking for ways to improve. Best regards, Daniel.
Video Slots is definitely one of the best online gambling brands. Huge selection of games (from almost all software providers I can think of), fast-payments (in average 10 minutes to my eWallet) and great loyalty programs - Cashback & Casino Race. 10 Stars from me!
There are no standard promotions like weekly or monthly deposit bonuses. But this is no minus for me as its all compensated through Cashbacks/Races.
Hello Boss80. Thank you for reviewing our Casino! I can recommend you to sign up for our newsletter as it can actually contain deposit bonuses, free spins, and freeroll tickets depending on what promotion currently is running. Deposit bonuses and such can also be earned in our Trophy and Reward system. Should you have any further questions regarding our Rewards, please do not hesitate to send me a message. Best regards, Daniel.
Battle of slots - killing time
Newsletter with voucher codes (no deposit bonuses)
Weekly cashaback in fridays
Still cannot win 1 time in "battle of slots"
random system rewards
Hello Zenekk87. I hope you claim the first prize in the next Battle you play! We also have a Casino Race where the top 3882 gets their share from €40.000 every week. Winnings from the Casino Race is paid on Monday the week after the race, and every cent is completely wager free. If you have any suggestions for improvement regarding our reward system, I would be happy if you could send me a private message as we are always looking for ways to improve ourselves. Best regards, Daniel.
What do I like about Videoslots: (Update 8.11.16)
Well in short Everything but I'll Elaborate :
A Huge Selection of Games, Lightning Fast Withdrawals, A Unique Reward System, Professional Customer Service, The Games run Stable and no Lag.
The Rtp is fine don't know why people keep moaning win some you loose some the hit frequency is good
some places a thousand pushes won't even bring guns on DOA. Umm Kenny's the Man best g'dam Vip Manager I've ever heard of Comps well and goes beyond the call of duty to help out as does the rest of the team.
I mean I've been on Safari in the Online Casino Jungle for 6 years now and I haven't seen many that come even close to Videoslots and I've seen em come and go these guys are developing and they have hit things right on the nail I have no hestitation returning here over and over again and recommending it to my social/professional Network.
Videoslots are setting the benchmark for what an Online Casino Should Be nuff said.
10/10 A Shining Star in the Darkness
What do I dislike :
Absolutely nothing at all in regards to Videoslots not a thing .
Hello Astaroth. It makes me very glad to hear you like our Casino! We want to be the best online Casino in the world, and we would never be able to improve if we did not receive a constant stream of feedback and opinions. Should you have any feedback or suggestions, please feel free to send me a message. Best regards, Daniel.
This casino has a wide selection of games. They offer cash back bonuses. Easy to use layout. Multi software.
Not a lot that I dislike about this casino. All I can say really is from my limited use of live chat, the assistants could use a little lighten up.
Hello Eva6714. Thank you for reviewing our Casino! Our Support always strive to be professional and courteous and we are glad for all feedback we receive. If you send me a private message I can take a further look and, hopefully, we can improve ourselves in this area. Best regards, Daniel.
My favorite one. Very very fast payments, more then 1700 slots to play, site is easy to navigate.
Cashback, Casino Race all wagering free. Excellent casino.
One needs Google as browser for participating in Battle of Slots. How come, as I can play all slots with other browser?
Hello Volendam101. Good to hear that you like our Casino! We are constantly working on improving the Battle of Slots, but there are so many different types of computers and software available for them that we chose to optimize it with a popular and available browser. There are several technical reasons for all of this as well and, hopefully, we can see an improvement in the future. Best regards, Daniel
I started playing there recently and was amazed by the number of slots manufacturers in one place, as well as the number of gifts for the bets of tickets, for tournaments, cashback and race!
Verification of documents took only 3 hours. Quick conclusions Neteller - 1-3 minutes at night and 15-20 minutes during the day!
I think this is the best casino on the right!
Hello Igroman. Congratulations to your winnings! Our ambition is to be the best Casino in the world, not just the biggest, and we cannot do that without the feedback we receive from you guys, so if you have any suggestions for improvements or change please send me a message and I will make sure it ends up at the right place. Best regards, Daniel.
I find this casino has the best choices, graphics and client services is amazing. I deposited $50, received a 100% match bonus but people should know that their bonus is quite different than other casinos. You need to play through the 20x WR and the casino awards you in increments of 10% as you play through your Wr bonus funds. So, it could end up costing you 20x, (if you always lost), like worst case scenario in order to get your full bonus. That I don't like.
The bonus increment formula of 10%. So you don't get to enjoy playing the bonus and you must keep depositing in order to get the full 100% match of your bonus which can become expensive and impossible as while a bonus is activated, you are limited to the type of games you may want to play, ie: jackpots. This is the reason I rated it a 7.
Hello Honestdude. Thank you for your review. The 100% up to €200 welcome bonus works like this; as you activate it, the bonus money will at first be credited to a separate Casino Bonus balance which you cannot play with. To turn this money into real money, you will need to wager the bonus amount 20 times; you wager this with the money you have deposited (from your Main Account balance). So to be able to play the bonus and continue to wager it, you always need to have money in the Main Account balance. The bonus money will thereafter be paid out to you in increments of 10%. Meaning that for every 10% of the wagering requirement you complete, you will receive 10% of the bonus amount to your Main Account balance. Should you have any questions regarding the bonus or how it works, feel free to either send me a message or contact our 24/7 Support and we will gladly explain how everything works. Best regards, Daniel.
Great casino
Massive selection of games
Quickest withdrawals I've had
Not much to dislike
No live chat on mobile
Needs slot tournaments on mobile
Hello Nik L. Great to hear you like our Casino! We are currently looking at technical solutions to solve those issues, and we still have some hurdles to overcome, but we hoep to offer it in the future. Best regards, Daniel.
Many games from a lot of providers. Fast payouts. No wagering on freespins.
Hello Deeknas. Thank you for reviewing our Casino. We are always working on improving ourselves, and we will have even more games and providers to offer in the future. If you have any feedback or suggestions you are always welcome to send me a message. Best regards, Daniel.
Love everything about this casino. Customer service is excellent!!. Identification process simple an fast. Withdrawals fast although completed not yet to hit my bank account but i have no doubtd it will.
I did very well on winning, gave it all back of course but i had a very enjoyable evening. The best casino by far.
Thers battle of the slots, trophies, rewards, free spins
Excellent, lets hope it stays that way
I find it strange that you have to find something bad to write about this casino site or oterwise your not able to post
Hello Letswinnana. I am glad you enjoyed playing with us, I hope your winnings arrive soon. We try to keep our ear to the ground and be receptive to how you feel about our Casino, so please send me a message if there is any feedback you want to give us, as we cannot become the best Casino without your help! Should you ever have any questions you can always contact me here, or our 24/7 live support. Best regards, Daniel.
I have played at over 20 casinos over the past 10 years and I have to admit this one is the best. Why:
- Good amount of games. Over 1000 games I believe
- Great customer service
- Fast withdrawal processing. Withdrawal time is OK, but not 2 hours like it's mentioned on here. It took about 24 around hours for the money to reach my account. I used the Wirecard method.
- The website and games load properly and function without errors.
- Verification process is quick and easy.
Please don't change how you do business at the moment Videoslots. You truly are the best casino online!
- The withdrawal time is not 2h like mentioned here.
- I wish I could have used PayPal to deposit.
Hello Alexandru2012. Great to hear you like our Casino and that your withdrawal worked well. Regarding the withdrawal times it all depends on the method you use. When performing a Credit Card withdrawal our Finance department will review the withdrawal within 12 hours and approve it. After it has been approved the handling time is up to 48 hours by the banks, a process we, unfortunately, cannot speed up. Should you be interested in faster withdrawals I can recommend Neteller, Skrill or Ecopayz as they are transferred instantly upon approval, a process that can take up to 12 hours for larger withdrawals. We are always looking at different improvements we can do, and I will forward your feedback regarding Paypal. If you have questions about the different withdrawal options available, or anything else for that matter, feel free to send me a message or contact our 24/7 live support and we will gladly help. Best regards, Daniel.
This casino is very good. There are plenty of games and I have won very often. Chat is very friendly and when you want to withdraw your winning so I happens in a very short time sometimes money is in your account within few minutes - very soon! This casino is one of the best casinos! GREAT!
Hello Ramiz51. Great to hear you like our Casino and congratulations to your winnings! We are always looking for ways to improve ourselves, if you have any suggestions or feedback you are more than welcome to send me a message and I will make sure it ends up at the correct people. Best regards, Daniel.
Everything, I'm client from this casino more than 3 years, I normally don't write reviews for nobody, but I'm so happy tonight I got a win of EUR 19.440 with a EUR 8 bet, biggest win ever for me,the quantity of game is massive.
The payment is so fast 1-2 hrs, I normally don't use bonus but the casino race and cashback are great, no wagering requirement.
Great experience for heavy and light players, this is my favorite casino ever.
Thanks
Hello Hescalona. Congratulations to your winnings, I hope your good fortune will continue! We are working on becoming the best Casino in the world, and we would not be on our way without your feedback and opinions. If you feel there is something we can improve or change, please do not hesitate to send me a message. Best regards, Daniel.
This would have to be up there with the best casino's available, Everything works, good customer service, recommend to anyone. The cash back and other rewards all wager free, I have not played here for a while but wasted thousands and thousands trying new places wish I stayed with these guys or slotsmillion.
Can't think of anything bad at all except I don't know what all the trophies are for.
Hello JR76M. It is great to hear that you like our Casino, as we are working hard to improve ourselves. Regarding the Trophies, you can always check your progress under "My achievements", should you have any specific questions you can always send me a message or contact our 24/7 live support. Best regards, Daniel
Great Place!
Quick and responsive servers. Nice layout with full profile viewing. One of the best line ups of games anywhere and constantly updating with new games every other week.
Deposits and withdrawals are almost instant. Account validated within the hour. RTP published onsite for every game updated regularly. Weekly cashback and casino races.
Battle of the Slots competitions running as well if you like to compete against other players for cash/spins.
Totally enjoyed playing here. Everything you want in a casino.
A+++
Hi Kiwiguy, Hope everything is well with you. We are glad to hear that you like Videoslots.com and we really appreciate your kind words. :) Br, Daniel
Would have to be one of my favorite casinos to play at, if not the favorite! Its just a great casino. Great games, fast payouts, good rewards, great customer service and awesome
VIP manager - Kenny Cederqvist!! Its a shame Poli has pulled out of casino for Australians though. They just need another internet banking deposit option, ie. Citadel Instant banking :)
Hello Kaz2305. Great to hear that, hopefully, we will become even better soon! Should you have any suggestions please do not hesitate to get in touch with me. We are exploring what options we can pursuit after POLI, and I will forward this suggestion to our Finance department. Best regards, Daniel.
Lots and lots of games. Just a great casino.
10/10 fast payout. I would recommend to anyone!
Few live games, higher limits on live blackjack. Small technical issues.
Hello Naokia980. Good to hear you got a fast withdrawal! Regarding the technical issues, you can always contact our 24/7 live support via chat or e-mail and they will help you. We are offering Netent’s Live Casino and we have Blackjack from €1 minimum bet to €10,000 usually, there might have been an disruption to their service. Best regards, Daniel.
Easily my favorite online casino. The amount of games for both desktop and mobile is unbeatable. Super quick withdrawal is also awesome. The 25% cashback and the casino race certainly make it more exciting.
They don't have many depositing bonuses or free spins available.
Hello Rhys C! Good to hear you like our Casino, we are aiming to become the best in the world and we cannot do it without all the amazing feedback we receive. About the bonuses, since all rewards you receive are wager free you might not receive them as often, but when you hit big the money is already yours. A tip is to make sure you are signed up for our newsletter, as it can contain vouchers and other promotions. Best regards, Daniel.
Great cashback from the weekly cashback and from the casino races.
Huge variety in slot selection.
Nice Layout, very nice and polite customer service.
Not anything to complain about so far and have been a member for months.
Hello Turtlestart. Great to hear you like our site, we are working hard to improve ourselves all the time. If you ever have any suggestions or feedback, never hesitate to get in contact with me. Best regards, Daniel.
Long story short. This is the best casino out there... Why?
-> Max bet protection
-> INSANE Game selection from all providers you can think of. And they mostly offer the FULL RANGE of games.
-> Best VIP Manager on earth (Kenny)
-> Super fast payouts
-> Great cashback/casino races (wager free!!)
Hello Andre H. Great to hear you like it at our Casino, we constantly strive to become better and better, should you ever feel we are slipping behind, do not hesitate to contact me. Best regards, Daniel.
#2 Review 2:
Videoslots is Still My Number 1. Zero Problems Whatsoever, 30 seconds boom paid, next level customer service, lots and lots of games, and a positive energy about it.
13/10
Nothing except well I guess they could fine tune the rtp a bit so I could strike Mega Moolah that would be nice :) j/k
Hello Astaroth. Great to hear, our ambition is to become the best casino in the world, so do not hesitate to get in touch with me if you have any feedback to how we can improve. Best regards, Daniel.
Love this site... Withdraw approved with in 1h WOW
Great games
Battle slot fun ;)
and cash back..... just a great casino
10/10
BUT PLEASE ADD NOVOMATIC SLOTS
thanks
Hello Kareem666. At the moment we are exploring the possibility of adding Novomatic to our site and, hopefully, we will. To see our new releases you can follow our release thread on the askgamblers forums http://www.askgamblers.com/forum/topic/4759-new-releases-at-videoslotscom/page-10 Best regards, Daniel.
Very happy with the big range of games and providers. Live chat very helpful, exceptionally fast payout. Overall a big 10 deserved.
john aka Kingginga
Hi BigJohn, Thank you for the kind words about our casino and we are thrilled that you like what we are doing. We are always working on getting better and having more games to offer! I hope you will have a great day. Br, Daniel
Last time I rated this casino I gave it a 9, now its for sure a 10! Fantastic support and the most fair casino.
You cant always win big but when you do, no bs, fast payout no stupid questions and quick verification for new customers. This casino should definitely be in the top 10 casinos worldwide. When I read some angry reviews I can agree for sure, it is not funny to loose but it is part of the gambling, you loose some and win some. Take a breather relax and try another day, and to be honest you will not find any other casino that gives second chances as this one. Block the rest, this is the place to stay.
Keep on doing this the greatest casino site VS.
I wish they could offer some nice gifts more often for the oldest customers or medium rollers. Its hard to get those rewards when you have been playing for a while, just some appreciation for the loyal ones.
Hello Josesl83. We have just increased the prize pool of every Casino Race with and additional €5000, making it €40.000 every week. If you have managed to clear all the achivements in your favourite games, you can go to "My achivements" and reset the trophies, letting you collect them, and the rewards, again. Best regards, Daniel.
Compare Videoslots Casino to Other Casinos
Players appreciate the fast withdrawal process and easy account verification, which allows for a smooth gaming experience. The extensive game variety and engaging features like slot battles and daily login rewards are also highly praised.