Vegaz Casino

I've been playing at Vegaz casino since the beginning of May. I paid out around €3,200 and deposited around €2,000. So around €1,200 profit. The site looks really good visually, all games run without any problems! Payouts (mine) were always paid out within 24 hours! Without problems. Support is really very nice!

The only negative thing I find about the casino is that you have to send the documents to the finance department by email for verification instead of being able to upload them to your account. It would be so much easier where documents would be approved or rejected with a green tick or red cross. It would also be very good if the player could see for themselves that the account is verified. The finance department and support can see it, but the players can't, which I find stupid. Therefore 2 points deducted because of the two little things that are actually not worth mentioning! Overall, for me it is currently the best casino where I stay.

Portal well structured, actually a good bonus system... a VIP service got in touch quickly and was also very friendly... I like the games but that's it.

I have already played in many casinos... but the fact that I have no chance of getting several 10,000€ just once through my deposit is definitely not... In my opinion, there is something wrong here... The casino should be checked... Player protection not available, written several times that they should close my account, the answer: why should we do that?

I recently discovered the casino and I have to say that it has been a really good casino for a long time, the rackback / cashback bonus in particular is really good, as well as a good selection of games and many deposit options.

Unfortunately I can't play every game from Germany and the verification took a little longer and unfortunately there were a few problems at the beginning, But I think it's more to do with the game provider.

I really love the new neon style, looks new and fresh. The welcome bonus is pretty good, especially the 300% first deposit. I enjoyed that. The rewards system with levels, rakeback, and cashback is really nice, and I love their "challenges." I hope to get one soon.

They have live support in 2 languages English and German, I think is not bad to add more languages, but overall the live support is nice and helpful.

Love the no wagering on the brand and the multiple cashbacks I can get here, its great. Next bonus stage here I come. I can play all Games with VPN, no issues with me playing from Spain

I have not yet found a problem with this casino. the cashout does take a bit long but apart from that they have been a very good brand to play in. All oin all it seems very good

It's a lot of fun to play on this site. Registration is simple and fast enough. Lots of games to explore. Big bonuses with lots of free spins.
I had several winnings and needed help from the support team, everything was fast and I got my winnings without any problems.

The casino has a large list of games. The bonuses are great, which attracted me to this casino. All in all a great playing experience. I recommend the casino.

This is one of the best platforms that you can check out. It is worth it to play on this platform and realize that there is a loyalty system and the cryptocurrency usage is pretty fun to play as well. Hopefully, more people can play on this platform.

There are some negatives on this site as well and I hope that it can improve in the long term future. Since it is a new casino, I believe that there are some improvements that can be made like the payment methods because it can be streamlined more.

Super The casino offers free online games. And not only that, lots of different very nice games, no deposit and no deposit bonuses, just go in and sign up as soon as possible 😉. It's worth it, very big wins 💯‼ ️‼ ️ 💪💪👍👍👍👍

I did enjoy this casino, mainly because the wager free bonus. Its a great casino with loads of games. Not much more to say other than its an overall ok casino!

If to mention something negative, I would like even more bonuses after the welcome package. I do always enjoy no depo bonuses, but in this case there were none.

Very enticing bonuses, but that is about it. Range of games is very restricted, but half of the games that I could play were good. Customer service can be very responsive.

The fine-print on the bonus terms provided on Vegaz Casino's website, combined with unadvertised restrictions for players from various countries, meant that I could only play 2 games out of over 100 attempts at different games. Vegaz Casino's support was no help, I requested a list of games that I could play and they refused. When I asked for a refund (after playing $5 before realising that there were no more than two games that I could find to play with the bonus) VegazCasino refused. They referred me to non-specific fine-print in their generic terms. In my experience, this is extremely unprofessional. Casinos that have such extensive restrictions on their games when playing with a bonus, should at least make the bare minimum of effort to ensure that their players don't have deposits trapped in their casino ecosystem. Vegaz Casino made no attempt to inform the player of the extensiveness of the restrictions on games that can be played under the severe bonus and additional country restrictions on games. After my experience with VegazCasino, I regret gambling with them at all.

Vegaz Casino

4 years ago

Hello,

thank you for your comments and we’re sorry that you’ve had a bad experience with us.

However, please know that when you signed-up you have agreed to our Terms and Conditions. In our T&C, it is clearly stated which games are forbidden when playing with active bonus. Furthermore, we are just hosting games from more than 40 different game providers and the country restrictions are set by providers directly, not the casino.

I read the chat you had with our support agents. Your complaint was about the games that you cannot play with active bonus and support agents informed you that with active bonus you cannot play some of the games and that list of games is in our bonus Terms and Conditions (clause 1.16).

Lastly, please know that no refund can be issued once deposit (including bonus) has been played.

Kind regards,

Ryan

Good selections of games from many providers. Bonus is great. Very fast verification and payouts. Chat support replies fast and the staff is very friendly and kind.

Honestly nothing to dislike. Some games from a few providers are restricted for my country, but it’s not up to the casino to decide.
It’s a new way to get bonus, but when you “learn” that, it’s easy to handle.