Vegadream Casino

I recently had an outstanding experience playing at Vegadream Casino. Not only was I impressed with the huge game selection and great promotions, but I was also impressed by their exceptional customer support. When I had an issue with my account, the customer support team was quick to respond and resolved my problem in no time.

But what really made my experience super cool was when I asked customer support about free spins. They giving me some free spins as a gesture of goodwill for free. This unexpected act of generosity truly made me feel valued as a customer.

For me there was nothing where I would say this not okay. Maybe the wating time for the customer support but even after 30 sec I had my personal agent.

Vegadream is one of those casino sites that will become your go-to online casino because of its great services and variety of casino games. Not only that, it's so easy to find what you're looking thanks to its user-friendly interface that makes it easy to navigate the site. Adding to that, they've included attractive bonuses and other promotions as well.

In all honesty, I find this casino good but I wish it had more casino bonuses and other betting options. Although the site is simple, I find it a bit on the lacking side. But when it comes to top casino games, the site offers enough variety for you to explore. Also add more jackpot slots.

As I always said the most important for me is the live casino.

What I'm looking for is a very good casino where they have the best provider and the best casino game table. And this is what I found on vegadream.

Games are loading very fast and I never had any issue like lag or anything else that is the nightmare for live casino players.

I play at this moment on 4 casinos and im very happy about Vegadream.

So the only thing that I can mention is that the customer service is not open 24/24.

I travel a lot because of my work, so sometime im outside Europe, and then the time is differents and as a live casino player if something bad happened is a bit difficult situation and its always good if you can solved the problem fast.

But they offer a German and English customer service. That is for me the best thing as it's easy to discuss with the customer support team.

I give the maximum rate because of the fact that is my preferred casino. And I will explain to you why.

I did a lot of deposits during one month and unfortunately I did not win so much. The luck was not with me at this time. After this month I was not so much ready to continue to play... but they offer me a super nice exceptional bonus that allow me to continue to play. I did respect the terms that were super easy and then I won 1245 euros, I was so happy and so thankful for the Bonus team of vegadream.

Why I'm staying in this casino even if I don't win at the beginning, its because they take really care about the player and they show us that we are part of the familly and for me it's really important.

I don't have anything much to say, just that I hope that this casino will continue to take care of the player and that they continue to be so generous. Keep going with this very good service Vegadream.

I wanted to mention that Vegadream gives a lot of attention to its players. Indeed I get an issue during the creation account and also verifying my account. It was the first time that I register and play in a casino and then I meet a lot of issues because it was new for me.
The first surprise was that I get a german in customer support, her name was Bianka, she really took her time to explain to me all the processes in order to create and verify my account. Now I play without any problems and I really like the slots at the casino, are super interesting and entertaining.

I hope I will keep this pleasure at this casino.

For the moment I don't find anything that I don't like, but maybe for the new player they can create some special article in order to help us a bit more to register and verify all our accounts. But that's just this that I can say for the moment.

As an Highroller and a casino lover I found and I start to play on vegadream 4 months ago

I used all the welcome bonus and to be honest as a first experience on this casino i can tell that the experience was great

There is a dedicated German customer services for players from this country, the process of verification took less than 24 hours and the thing that I love is that I can use sofort in order to deposit and withdraw.

Deposit and withdraw process are instant.

These very good point make me happy and continue to play there, I have not encountered any problems for the moment on this casino so please Vegadream team keep this this quality

Is a bit pitty that you customer services is not open 24h/24 because I like to play the night and I always scared a bot on all the casino in general to encounter an issue, but as I said before for the moment it never happened so is ok !

There is not much of a tough note here for Vegadream casino since this site has a lot to offer. I like it that way and i think we can all enjoy more of it in the long run. Who knows, we may even get to get some more of it since this site really offers a lot of bonuses as well. We can enjoy those benefits and get a lot of those big wins in the end from this casino and this is what I like about it so much. That says a lot about the way it is done from each and every staff they have there.

Well, to be honest I do not like the way that the payment methods have been working out so far. This is why I would like to get a chance at the better transactions that this site can offer soon in the long run. That should always be a huge factor to consider in every casino - just a big reason why this casino should try to improve by adding more of those payment methods since they can be really bothersome for some people who put a lot of time in working out the longer payments instead of getting the easier ones to work. Another flaw that I can think of this one is the lack of detail in the quality of the games they pick as the main highlight for most categories.

Website is continuously accessible and functionable. A great variety of games is provided and gaming sessions are handled so customers will not have problems with e.g. connections disruptions.
There are also a lot of banking options. At least making a deposits is fast and flawless.

Here maybe you can read my forum post:
https://www.askgamblers.com/forum/topic/12679-vegadreamcom-auszahlung-dauert-%C3%BCber-eine-woche/
It is my personal experience with the casino, but in short:
Withdrawal requested on 02.Nov and after many support chats and alleged security investigations it was still not transferred on the 12.Nov, although the support confirmed to me that it will be conducted same day.
On the 13.Nov I was still able to cancel the payment and high rolled everything to zero. I had no confidence anymore to get my money back. Later on that day I received an email stating that my account would be finally verified. What a joke.

Nice website, many providers, Helpful and nice chat operators when they appeared. Good banking options. Provides the player with the opportunity to choose her/his own limits. I believe it's a reasonably good casino but someone made a mistake that should not happen.

Nice welcome bonus for those who understand that they have to check general terms and conditions for bonuses, don't get carried away and check every time they intend to play a game that it's not strictly forbidden.

It's incomprehensible that someone at a Gammix Ldt casino is so unprofessional that he or she takes the decision to don't even care to make a reference to general terms and conditions for bonuses. The welcome bonuses are presented with some terms and conditions which easily can be mistaken for the actual full terms and conditions since there is no reference to the full terms and conditions at all.

After playing for 12 years I was fully aware that general bonus terms & conditions may apply.
You make a list of "forbidden" games while playing with a bonus. Since they are not in alphabetic order you need to do that not to make any mistakes. It's all on the player not to get carried away and play forbidden games. Which I still accidently did and all was null and void. That is my mistake, but is it fair to the player? I don't think so.

I wouldn't even had cared to write this if the casino clearly had made a reference to general bonus terms and conditions when presenting the welcome bonus. But not doing that is unfair and/or unprofessional.

There is a way to prevent players to play forbidden games by blocking them but that is not an option since the software doesn't allow that from what I have learned. All the more reason to be clear.

Either you don't specify terms and conditions for bonuses and instead link to general terms and conditions for bonuses. Or you specify terms and conditions for bonuses where these are presented. Not something in between which is the case here. It's simply misleading and should not exist 2021.

Vegadream is one of my best gambling experiences!

They offer me an insane welcome bonus, that is completely different from another casino, they have all the provider that I like and the payout are instant, keep the player experience like this and I will continue to play on this casino

My English is not so perfect so I will appreciate it if you offer to finish player a finish customer support, please.
And maybe if it's possible to have the live chat available 24h/24 will be good because I'm traveling a lot and sometimes when I need help I cannot join this kind of support.