Vegadream Casino

They have a large range of slots and games (thousands). The major part of their promotions are wager-free (withou wagering requirements). They also send us bonuses at least once a week.

December 31th at 12:01 P.M. (Canada Time), I received a nice promotional email for the New Year festivities.

Receive 100 Free Spins to Muertos Multiplier Megaways after log in during the day.

I logged in December 31 at 18:29.
The free spins were not available and their Live Chat was close due to the New Year festivities so I wasn’t able to get help.

I contacted them January 1st. Anja and Nina answered me this :

‘’ I have carefully reviewed the activity on your account, and I see that the only login session made on 31/12/2024 occurred at 00:28 CET. Unfortunately, this was after the promotion had already expired.

Please note that we operate using Central European Time (CET) for all our offers and promotions. To be eligible, it’s important to log in and complete any required actions, such as making a deposit, on the same day the promotional newsletter is sent, based on CET.

I completely understand that this might be disappointing, and I’m sincerely sorry for any inconvenience this may have caused.

I am sorry about that, Olivier. I understand it might be very disappointing and frustrating, but I can assure you that many other offers will be sent to our loyal players like you, in the future.‘’

So, due to the big time difference, I had only 5 hours and 58 minutes to claim it. Between you and me, it’s not enough, especially that when they are the day, we sleep here!!!

It’s a bad will from them, especially that they decline to credit it again as a goodwill gesture.

So I want to denounce th3 bad will of this platform.

They also send me a lot of promotions with restricted providers for my area so each time I must spend a lot of time in their LiveChat to switch game.

Their LiveChat is not opened 24 hours and the waiting is sometimes long.

They also don’t offer a sports section.

They need to improve a lot because right now it’s a bad player’s experience.

Hello everyone, site to run away!!! They give a welcome but unusable on most machines. When we ask for our winnings, they refuse by sending the general conditions of sale. They tried to pay me back the money...

Was really imprest by the higher getting bonus percentage and lower getting wager amount for the welcome bonuses. Very cool concept. On my last bonus I had 300% and 20x wager with no max cashout. Lukcy me managed to finish the wager of the 2nd and 3rd bonus. Money is already on my bank account.

In the beginning I got a lot of bonuses. Ended when they did the move in Nov 2023. They have a good line up with games but not everyone works for all regions. Easy to deposit (never tried to withdraw).

Costumer service is not there thing. If you have some tech problems you wont get the needed help. I’ve experienced some problems with freespins that didn't LOAs.
When I check I found out that the game didn't exist (probably for some players).
I tried to contact their live chat during the hours they Said they should be open. Was waiting in queue for 30 min as number one but no one was there. When I finally reached costumer service they told me the freespins wasn't available anymore and lied about having logs that proved I wasn't logged in during that day (I had web history that shown I was logged in several times during the day).
I have closed my account now (live chat couldn't help with that either).
Much better to choose other casinos with better service and better treatment for loyal players.

The game selection is very good. From classic slots to immersive live dealer games, there's something for every kind of player.
Deposits and withdrawals are a breeze. The process is seamless.
I do recommend

Very kind Cutomer Support! The team behind is amazing. They provide me all the same with help and good answers. Sometimes when I lost again I ask them for some goodwill and I would say in 9 out of 10 cases they have something for me. SUper nice!

When I already speak about the customer support I need to say that there is one thing that they can improve and thats the working time. Because they are not available after 23 if I remember correct.

Top Casino. Don't need to say to much. They have all my favourite Slots and LIve Casino games. Mainly I am playing with out bonus but I saw the Bonus terms also quit fair. Made many winnings at the Roulette table and money came straight away via Crpyto.

Some more Crypto Casinos features would be nice to have. But I guess they are not a real Crypto Casino like BCgame or Stake for example. But still offer all my needed methods.

Amazing Cashback system with a level function. Quit unique and very profitable for active players. Back in the days I used the welcome bonus and was impressed on the high percentages and low wager bonuses. Can really suggest to play at this Casino. No negative arguments from my site.

Mainly I play Live Casino when I like to gamble a bit. For this the Casino is super good. If I counted correctly one day they more then 150 different games to choose from. Never had problems with deposits or withdrawals. Everything was going easy and fast.

I saw on this website it's shown that Austrian players cannot play at Vegadream. But that's not true. I have been playing there for a long time and some friends of mine also and some just registered like 1 month ago. For me it's one of the best casinos. They provide me always every day with very interesting offers. I don't use it everyday but when I see something very interesting I always take it. In total I think I withdrew 10-15 times and never had any problems.

Would be cool if I had the possibility to not only deposit with paysafecard but also withdraw to my paysafecard account. But unfortunately only deposit is possible.