Page 3 – Player Reviews for Vavada Casino
100 Free Spins
Review this casino
Share your thoughts with other playersAI-Generated Summary of Our Player Reviews
Players expressed frustration with the lack of effective customer support, particularly during issues related to loyalty rewards and self-exclusion requests. Additionally, concerns were raised about the organization of game categories and the enforcement of responsible gaming measures.
Top Reviews From Our Players
There are cool slots in different categories, but the live games are a little lacking, for some reason there are not all providers with live games. There are necessary payment methods, but the choice can be made more diverse.
I give it a 7/10.
Hello Ben011, Thank you for your feedback. We are very glad that you were satisfied with the casino. Our project is constantly evolving, for this reason, we always focus on the wishes and needs of our clients. The selection of games and providers on the site is updated regularly. We have more entertaining content coming up, so stay tuned. Good luck to you and many max wins!
Well, I don't know where to start from.
From the huge selection of providers and games, or from smooth gaming experience or from fast withdraw or from no need to verify your account before playing and withdrawing.
This Casino has everything any online Casino player ask for. I rarely write a complete Positive review but in Vavada and from my personal experience there I can't say any thing bad about it, I wish all the online Casinos have the same simple playing and withdrawing system.
Thank you!
Hello Magedkhoja! Thank you very much for your review. We’re very pleased to receive such positive feedback from our players. We pay great attention to the development of our project, as we need to keep the bar. We wish you numerous max wins and jackpots. Good luck!
I stumbled across Vavada casino after a long search trying to find a good online casino. I was impressed by the looks of it since the theme has nice dark colors that surround the whole website. Vavada casino is owned by Alacomia Ltd., and it seems to be around in the online gambling community for a lot of time. If you take a look around the web you will find some good reviews about the particular gambling website. So since I took a look at the casino, I decided to sign up. After doing so, I wanted to verify my account. Firstly, I went into my profile and updated all the required information, so I can have all the info up to date. Then, I scrolled down and found the verification bar. I uploaded all the necessary docs and waited. After a couple of hours, I signed in and checked if my account was approved. It was not, so I decided to wait a day to see what happens. The very next day I went to check if my account was verified and finally it was. So from my experience, it took around 24 hours to have my account approved. Vavada casino offers a nice 100% match deposit bonus of up to 920 euros as part of the welcome bonus for new players. When it comes to payment methods, Vavada online casino offers multiple methods such as skrill and Neteller, and even crypto. when it comes to withdrawal time frames, it is said for e-wallets take up to 24 hours max. Unfortunately, I do not know about it since I did not have the chance to withdraw any winnings so far.
There are two things I did not like about Vavada casino. The first one is that there is no live chat support. The only way to contact the casino is via email or message. But the good thing is that you can also contact them via phone or skype. The second thing I did not like was one term in the bonus terms. But this is just a personal preference and should not be taken into consideration.
Hello kayenne23, Thank you for your review. It help us to work better and provide higher quality service. We kindly remind you that there is no mandatory verification on our project. You can easily play and withdraw your winnings completely anonymously. Besides, you can click on the “Help” button in the upper right corner, and a live chat with a support manager will open. We have no doubt that you’ll break a big jackpot next time. Good luck!
Nice casino, they can speak English and Russian, they also have a VIP host on Telegram. They have YYDRASIL slots, and others providers people likes. You can deposit with crypto.
No promo, no bonus. I've asked several times and got nothing. Cashback is only credited on 1 of each month... Its sad that they don't act according to players desire.
Hello TARATATA! Thank you for the review. Your feedback helps us do better. Therefore, we would like to elaborate on our bonus policy. Each new user receives welcome bonuses: 100 FS in the Great Pigsby Megaways and 100% for the first deposit. Besides, bonuses are credited automatically depending on the gaming activity. Unfortunately, support managers cannot provide bonuses to players at all desire except for birthday gifts. We hope that you will receive your much-awaited bonus soon. Remember to check the “Bonus” section. In addition, the information about promo codes is published on social media. The links are placed at the bottom of the site. Subscribe to our social networks and be aware of all the news May success attend you! We hope that you’ll fully enjoy our project.
I have been playing with Vavada casino several times during last week and my user experience is mainly positive. Casino has a good variety of games offered from relatively good number of known providers. Although user interface is a bit oldfashioned games are running smoothly and fastly downloaded. I was positively surprised that rapid transfer by Skrill is exceptionally fast compared to many competitors. I have done several withdrawals and all transactions have been finished within 12 hours. As a player I have been satisfied with the casino experience I have had.
Welcome bonus is quite fair to players but I see it also a bit confusing. Other bonuses offered to players are unclear to me. There seems to be some kind of bonus programme but it is very confusing so I can't say anything about that.
I had some winnings from the freespins awarded on registration but I was not able to use my winnings from free spins due to unclear instructions on how to use the money won so I had to cancel the bonus. More clear instructions is wished.
Chat service was quite slow and did not solve my problems related to how to use the money won from ”registration” free spins.
Responsible gaming section is not satisfactory. Restrictions to gameplay seem to be possible only by contacting support by chat or e-mail, player can not set limits (eg. Deposit limit, timeout, self-exclusion) personally through the web page. In my case this means my points decreased from 9 to 6.
Hello JUSSIVE! Thank you for leaving such a comprehensive review. Hearing honest opinions is highly important for us, as it helps to evolve our services for the more pleasant game. We are sorry you remained unsatisfied with our bonuses. I would respectfully suggest you study the information about welcome bonuses in the “Terms and Conditions” section. Moreover, you can always clarify the remaining questions and misunderstandings with support managers. They will tell you how the bonus system or bonus wagering rules work. However, please keep in mind that the response time may be increased if there are a large number of appeals to the support service. We earnestly hope that in the near future you will be able to value our bonus policy. Besides, we pay great attention to gambling addiction on our project. Please note that there is a “Responsible gaming” section that brings together all the defining factors for identifying the signs of losing control. In addition, support managers have the right to restrict the user’s access to the gameplay if one or more features are observed in the user’s behavior. Best of luck and break a big jackpot!
7 hours ago i won from 1000(my deposit) plus 1000 welcome bonus. Total won was about 9800, Then plating bees slot i got x250 from 10 usd bet. I see that casino already withdrawed 3000 usd. Thanks, i like you
If i get good bonus, get lucky with winning. Do not get any problem with withdraw. I can not write something bad here. But need to collect 150 symbols :)
Hello DARKKLADIES! Thank you for choosing our project and high rating! We are glad to hear that you are satisfied with us. Our company is constantly evolving, as we want to please our customers and bring them solely positive emotions We wish you good luck and big wins.
Good afternoon, yesterday I made a 12€ deposit with etherium through binance, I didn't notice that the minimum amount was 100e and I made a normal deposit, after I saw it, I talked to the chat, they guided me until they told me that the money was lost inside binance, they told me that it was sent to the wallet normally so they went into their pocket.. I don't really know what to say if they don't accept to give you 12€ of yours because you just made a mistake and the funny thing is that I told them to also report the commission if there is any and they still didn't accept. I'm very sorry because I really liked this site but now I hesitate to trust it again!
Hello Manolis! After analyzing your case, we’d like to comment on the situation in further detail. Unfortunately, the funds in the amount of 12 EUR were indeed lost on account of the fact that you contributed less than the specified min. deposit on our site. The amount of the transaction was not enough to recover in your particular case. It was impossible to return the funds, this is the feature of the payment system. However, we have decided to compensate you 12 EUR as an exception. We clearly understand that each person can make a mistake. Please pay attention to such details next time. We sincerely hope that you’ll remain our long-time customer and be satisfied with the service and the project.
But it still has everything layed out when you visit the site it still has a decent site interface. Except for the games, crypto friendly, and tons of payment options, they do have relatively smooth transactions and smooth withdrawals. It also has a high withdrawal limit and solid game providers.
Upon checking the casino I've noticed that the site hasn't been updated for a while now, a bit of the more outdated designs/layouts. another thing to note here is that, there are micro transactions and other hidden fees that are associated with some payment methods.
Thank you for your detailed feedback. Let us elaborate on payment details. Our project does not withhold any commissions for both funds transfers and withdrawals. Commissions may be charged by your payment system, which we cannot influence in any way. We truly appreciate your comments, our platform is constantly evolving and we will definitely take into account such moments. We will do our best for your comfortable game.
The layout is very old stylish and you can deposit with plenty of methods including crypto currency. There are also a lot of game suppliers to choose from.
The operator has NO RESPONSIBLE GAMING OPTIONS! Quote from support: "We can not set a limit to how much you deposit, only you decide how much to deposit in our project."
It is a Russian operator, connected to 'vavada.net', but I realized it too late - so you can not be sue to receive any winnings paid.
Support uses translator only as they are Russians.
My suggestion: Stay away from Vavada Casino there are many honest and legit casinos out there but not the operator Vavada.
Hello! We see that you're frustrated. Let us comment on the situation to avoid further misunderstandings. We pay great attention to gambling addiction on our project. Please, keep in mind that there is a “Responsible gaming” section that brings together all the defining factors for identifying the signs of losing control. In addition, support managers have the right to restrict the user’s access to the gameplay if one or more features are observed in the user’s behavior. Our casino render a wide range of countries. For this reason, support team may use a translator for proper communication with players. Besides, we do have English speaking managers. We apologize that the communication with our representative wasn’t comfortable for you. We'll work on that part with employees, and promise that it won’t happen again. Our project is licensed, which means we’re fully responsible for the implementation of our activity. We really appreciate our players and work exclusively with official representatives of gaming software, which excludes any fact of fraud.
Compare Vavada Casino to Other Casinos
Players appreciated the fast and hassle-free registration process, as well as the quick withdrawals and deposits. Many also enjoyed the wide selection of games and the attractive bonuses offered, which enhanced their overall experience.