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Tsars Casino

Item: Tsars Casino
Rating: 9.3
Author: Sharon D.

The casino is restricted in your country.

Our Rating CasinoRank

9.3/10

CasinoRank

Player Rating 732 reviews

9.2/10

732 reviews

Complaint Response 30 complaints

2 days avg. 30 complaints

AskGamblers Quick Overview

Editor’s View

When you first enter Tsars Casino, you know what to expect. The welcome bonus and payment methods, customer service availability, and the speed of deposits and withdrawals are highlighted.

Scroll down, and you’ll see some popular games with interactive posters, recent wins made by players, and additional information about the casino. User-friendly interface allows you to have an enjoyable experience at the casino, which AskGamblers players hold in high regard.

Sharon D.

What we like

Fast withdrawals
Excellent choice of payment methods
Excellent game choice
Certificate of Trust

What we don’t like

Low withdrawal limits
Payment fees

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Tsars Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.tsars.com/

Established

2020

Licences

Curacao Gaming Control Board

Company

RR Investments N.V.

Affiliate Program

Spinwise Partners

Languages

English, Spanish, Norwegian, Finnish, Russian, Polish, Portuguese, Czech, French, Italian, Danish, German, Bulgarian, Hungarian, Slovenian

Casino Type

Instant Play, Mobile, Live Casino, Crypto Casino

General Information About Tsars Casino

If you want to choose a reliable casino, we recommend Tsars Casino! The online casino has a fantastic reputation at AskGamblers and is rated very highly. As well as our casino rating, you can read more than 480 Tsars players' reviews! These are reviews from AskGamblers players who played there and gave their feedback, most of which is positive. What also adds to the credibility of Tsars Casino is AskGamblers' Certificate of Trust. Not many online casinos have it, but Tsars is one of them.

The casino is available on most devices, web and mobile! You can enjoy their mobile casino anytime, anywhere, for instant and seamless access to your favourite games.

Tsars has also won several prestigious AskGamblers Awards, including winning Players Choice Casino in 2021. You can scroll to the bottom of their page to see which awards they have won or visit our Awards page for more information.

Our expert casino review is a great place to start if this is a new casino site for you. Below we have covered the essential information to help you get started.

Deposit Methods

Bitcoin, Litecoin, Perfect Money, Skrill, Neteller, Visa, MasterCard, Rapid Transfer, Paysafecard, Neosurf, Payz, QIWI, Trustly, Instant Bank Transfer, Ethereum, Tether, Jeton, Interac, Klarna Instant Bank Transfer, MiFinity, TRON, Binance, USD Coin, Bitcoin Cash, Ripple, DAI, Cardano, Dogecoin, BLIK

Minimum Deposit Amount

€20

Deposit Fees

Withdrawal Methods

Bitcoin, Litecoin, Perfect Money, Skrill, Neteller, Visa, MasterCard, Rapid Transfer, Paysafe Card, Neosurf, Payz, Bank Wire Transfer, QIWI, Trustly, Tether, Ethereum, Interac, MiFinity, Bitcoin Cash, Dogecoin, TRON, Ripple, Binance, Cardano, USD Coin, Dai, Jeton

Minimum Withdrawal Amount

€20

Withdrawal Fees

Yes

Withdrawal Limit

EUR 5,000 per day, EUR 15,000 per week, EUR 30,000 per month

Currencies

US dollars, Euros, Australian dollars, Polish zlotys, Norwegian kroner, Kazakhstani tenges, Canadian dollars, New Zealand dollars, Danish krone, Litecoin, Ethereum, Tether, Binance Coin, USD Coin, Bitcoin, Bitcoin Cash, Ripple, ADA, Dogecoin, TRON, Czech Republic korunas

Verification Speed

0-1 hour

Pending Time

0-24 hours

Withdrawal Times

E-Wallets 0-1 hours
Crypto Currencies 0-1 hours
Bank Transfers 0-1 hours
Card Payments 0-1 hours
Weekend Cashouts Yes
Progressive Jackpot Wins None

Payment Information and Options at Tsars Casino

The great news is that the casino supports various payment methods, including major credit and debit cards and e-wallets.

The site is also a crypto casino. You can deposit and withdraw using various cryptocurrencies to enjoy faster withdrawals.

The minimum deposit and withdrawal are €20. Unfortunately, you will be subject to payment fees. Payment methods are country-specific, but when you visit the cashier, you’ll see the ones available. The fees, processing times and transaction limits are also displayed for each payment method.

It is a priority at the casino to process payments as fast as possible. Therefore the withdrawals are processed in less than 24 hours. However, if you need to verify your account, it could take longer. The casinos' terms and conditions state that you must verify your account when you register and upload your documents within three days.

The casino will allow you to withdraw up to €2,000 per day, €5,000 per week, €10,000 per month and €50,000 per year.

Game Providers

Amatic Industries, Asia Gaming, Authentic Gaming, Betsoft, Blueprint Gaming, Booming Games, Merkur Gaming, Playson, Amusnet (Former EGT Interactive), Elk Studios, Evolution Gaming, Evoplay, Ezugi, Fugaso, GameArt, Habanero, iSoftBet, LuckyStreak, Games Global, Mr. Slotty, NetEnt, Nolimit City, 1x2Games, PariPlay, Pocket Games Soft, Platipus Gaming, Play'n GO, Pragmatic Play, Quickspin, Red Tiger Gaming, Relax Gaming, Spigo, Spinomenal, Thunderkick, Tom Horn Gaming, Wazdan, World Match, Push Gaming, Big Time Gaming, High5Games, ReelPlay, Stakelogic, Fantasma Games, Gamomat, Hacksaw Gaming, Yggdrasil Gaming, Slammer Studios, 3 Oaks Gaming, Avatar UX, BGaming, Gamzix, OneTouch Games, Spribe, Swintt, TrueLab Games, Caleta Gaming, Gaming Corps, G Games, Kalamba Games, Onlyplay, Peter & Sons, Red Rake Gaming, VIVO Gaming, Yolted, Shady Lady

RTP

Not stated

RNG Tested

Progressive Jackpots

Yes

Game History Feature

Games at Tsars Casino

You can open the casino lobby and enjoy a massive portfolio of online slots and casino games from countless software providers, which we have, listed above. They include the latest Megaways, Feature Buys, and table games.

You can use the search engine to find your favourite games. It allows you to search by game category and provider, making it much easier to browse and save time, or you can select your favourite providers individually or simultaneously.

Another great feature you can use is saving your favourite games for your next gaming session.

There are some table games here, which may be suited if you don’t enjoy slots or prefer more traditional games. They include popular variations such as Blackjack, Roulette and Poker.

You can even enjoy the live casino, again home to table games, only these are slightly different. A real-life dealer hosts each game to add excitement and bring a more live experience to the table, just like a real casino. Betting limits will vary from game to game, and most rooms are open around the clock. These include games like Live Baccarat and Live Deal or No Deal.

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Tsars Casino's Commitment to Responsible Gambling

We also looked at how the casino handles responsible gambling. You can set some limits on your account, which we have listed above.

It’s up to you to set your own limits per day, per week or month. To do this, you need to log into your account and visit the responsible gambling section or send an email to customer support.

You can also self-exclude in the Responsible Gambling section in your profile, and your account will be closed. Please contact the casino if you want to close your account permanently or have gambling problems.

If you need further help or support to help maintain control of your gambling, the casino has listed external organisations and therapy groups.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Support Languages

English

Customer Support at Tsars Casino

If you need to contact the casino, there are several ways to do this. The casino has a live chat feature. However, it is only available for registered users. You need to create an account before you can use this feature. Once created, the feature is available 24/7.

If you want help before registering, you can visit the support section of their site. You can create a ticket by entering your personal information and describing your issue, and you can also upload attachments. Or you can email the casino and wait for a reply.

The casino also has a help centre. It has covered various topics so you can find the answers to the most common questions.

Suggest an edit

Complaints

Read the complaints other players have left for Tsars Casino. Learn more about complaints.

Show all complaints

Submit complaint

Withdrawals Delay 1800 dollars

Dear Team,

I am submitting a complaint regarding my experience with Tsars Casino.

I registered a few days ago and completed the verification process successfully. My deposits via Neteller were processed without any issues, and I was able to play normally.

After playing, I requested two withdrawals via Neteller — using the same payment method as my deposits:
• $1,000
• $800

Approximately two hours after submitting the requests, I received an email stating that my withdrawal “might experience a slight delay due to a minor technical difficulty.” This message appeared to refer to the second withdrawal ($800). I replied to their email asking whether both withdrawals would be affected and whether I should resubmit the requests; however, I did not receive any response.

When I logged back into my account, I noticed that the $800 withdrawal request had disappeared entirely. It is no longer visible in my casino account or in the withdrawal history. The first withdrawal of $1,000 still shows a “processing” status.

I contacted customer support several times via live chat. I was repeatedly told that everything would be fine and that the relevant department was working on it, but no explanation has been provided regarding the missing withdrawal and no timeframe has been given.

I chose this casino after seeing positive feedback about their withdrawal processing times on AskGamblers, which is why this situation is particularly concerning.

I am simply requesting clarification and the proper processing of my withdrawals, as these are legitimate winnings and were requested through the same method used for deposits.

Please find the supporting documentation attached.

Thank you for your assistance and for reviewing my case.

Kind regards,
Martin

Resolved

$800

Verification not approving

I submitted my documents on the Tsars site for verification, but the process has still not been completed. It has already been 6 days with no update. Because of this delay, I am not able to withdraw my funds of 289 USD, which is causing a lot of inconvenience.

I request you to kindly look into this issue urgently and complete my document verification so that I can access my account and withdraw my funds without any problem. A quick resolution will be appreciated

Rejected

$289

Withdrawal delayed and amount is 600 EUR

I made withdrawal request last week to mifinity wallet, which I m always using on tsars. Never had an issue with it. I had lot of successful withdrawals.

Last week I made a withdrawal the same way. I didn't received a confirmation email which they usually send when they start to process. Normally they process it in max 2 hours.

Then a couple days later I received an email stating that my withdrawal didn't went through. I get in touch with support. They told me they have an issue with their system. They need some extra time. Then they returned the money to my casino account and told me to try again. Which I did.
I ve got some emails from them stating that they having issues with mifinity. That's all I know, last 2-3 days they payment team went quiet, no email, nothing.

I m keep trying on the site with support, but the answer what I get every time is: they are working on it, be patient.

I think I was patient enough, they supposed to process it in 2 days.
We are around a week now.

Resolved

€600

Problem with Missing Withdrawal

Good morning,

On June 5, 2025, I made withdrawal requests in the amounts of 4000, 4000, and 2000 PLN, and later on the same day, I made additional withdrawals: 5 x 2000 PLN. The withdrawals of 4000, 2000, and 4 x 2000 PLN were successfully credited to my bank account immediately.

Three days later, I submitted a complaint stating that 2 of the withdrawals had not reached my account. This is not the first time such a situation has occurred, but in the past, the casino always acknowledged the error and returned the money to my player account. In this case, Tsars refunded 2000 PLN, but I have still not received either the 4000 PLN to my bank account or a refund to my player account.

The casino claims that everything is fine on their end and that the funds were sent. They provided me with RRN numbers and asked me to check with my bank. However, my bank does not have the capability to trace incoming transfers using RRN numbers. Tsars asked me to provide proof of this conversation with the bank, which I did.

I have sent them account statements, but they continue to insist that the funds were sent. I am attaching my bank statement, a screenshot of the transaction in question, and the conversation with the bank.

I kindly ask for your help.
Thank you.

Resolved

zł4000

Pending time for withdrawal passed

I have been a member of tsars for years now. Have made multiple withdrawals that have been fine with no issues including one for $2000nzd that got paid to me on the 12th of this month.
This time I have made contact with support a lot and have been told there is a problem with payment provider and keep getting told to wait. I asked if I could change to crypto withdrawal and I was told yes but only if I make a deposit via crypto first. Which I did, Only to find out this was not true. All the info is recorded and will be provided in this complaint. It has only been 40 hours since requesting the withdrawal but in there terms and conditions it states withdrawals will be processed within 24 hours.
I have tried to upload screenshots but the max file is 5mb

Resolved

$45563.37

Withdrawal request stuck on pending status

Hello!

As title says, withdrawal request on tsars casino got stuck on "pending" status.

Withdrawal request was made 31.5.2024.

I have contacted tsars support several times regarding this problem and i have always gotten the same response "issue has been forwarded to the Finance department and they will contact as soon as the problem is fixed etc etc". It has been way over a month and still no update.

I have been playing there for several years, made several deposits and withdrawals and never gotten any problems except this time. Could it be a real issue they are trying to fix or are they not trying, i do not know. But what i do now, this is not normal and they should reward the withdrawal amount back to my gaming balance as this is not an issue caused by me.

Transaction number: 862118102
Amount: 1000eur

I do not have any screenshot proof of the transaction as my transaction history on tsars is slowly getting cleared as it has been so long.

Resolved

€1000

Withdrawal late again 1300 Euro

It’s again over 10 working days my withdrawal didn’t arrived to my bank account. Every time I withdraw something I need to write a complain.

I don’t get it why you do it like this all the time it is 1300€ again.

Please fix your issues otherwise you will lose me as a player! It's been exactly the same now 3 times.

Resolved

€2700

Three weeks fore a withdrawal

Hi, I did a withdrawal. 2024-06-18 And I still haven't received it.

After I did the withdrawal. I got a new card from the bank since the last one wasn't usable anymore. Unfortunately, the old card. Was the one I did the withdrawal on and when i got a new 1 it's the same card just different expiration dates.

I have done withdrawals with the new card and it has worked perfectly. However, the one I did with the old 1 is still under pennding.

The casinos customer service are telling me that the financial department are still waiting for an answer from the payment provider. How come it can take 3 weeks for this, that's insane to me.

Resolved

Withdraw pending 14 days

I initiated withdraw request on 20.6.. I have been in contact with Tsars support but each time response from them is that financial department is watching on this matter. I am fully verified on Tsars. I have made withdraws from Tsars in the past without any problem. So far experience with Tsars is very good except this pending withdraw. Because this issue is not solved I am not using Tsars casino due to lack of trust.

Resolved

€600

Didn't receive withdraw more then 1 week

Hello

Last Friday I made withdraw 250€ and some others withdraws. This one has lost. I write them but they always says our Financial team is working their best. i Wrote them every day twice or more time but they always have same answer ''I'm really sorry for the delay with your withdrawal, we hate to keep you waiting. As I can see, our Finance team is investigating the issue and is constantly pushing our payment provider. We are doing our best to resolve it in the quickest possible terms.''

Also one withdraw I made today and isn't processed yes. So I have 2 withdraws 250€ and 200€

Please help me

Resolved

€450

Complaint Statistics

Resolved 28

Avg. Amount $ 2,381

Avg. Complaint Duration 7 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

9.2/10 ● 732 reviews

Top reviews from our players

ktosi1994

4 years ago

10/10

Interesting casino interesting bonuses. Another plus is they accept players with SLOVAKIA
Great bonuses Just win.
Very clear page and a great no-deposit bonus

krogh.b

4 years ago

9/10

Tsars is impressive! Although there are many gambling platforms today featuring both online casino games and sports betting, Tsars seems to have it all. Its interface has a pleasant calming effect to me and my friends, especially in times when we have poker nights. But other than that game, I mostly like their live casino games library because they are from the industry’s giants like Evolution Gaming and Ezugi.

Tsars is a safe, fun, and stress-free online casino! The only reason I am giving them a score of 9 is their limited customer support hours, although this only happens very rarely.

jordynkreiger31

4 years ago

10/10

Fantastic online casino! Tsars is currently my favourite online casino because they cover almost every quality I need when looking for a trusted casino! First, their amazing library of casino games are powered by industry established software providers. Second, their claim of lightning deposits and withdrawals are indeed true! Third, which is my all-time favourite benefit of all, they have quite a generous welcome and bonus package worth €2,000 and 200 free spins.

Tomasini17

4 years ago

10/10

Tsars Casino is one of the best casinos I have played has Polish language and a lot of interesting slots and providers. I will definitely recommend this casino to friends.

Jussijuice

4 years ago

10/10

Tsars is one of the most popular casino platforms on the internet. I think that this will be a good platform from the get go because it looks good. I hope that people can see good developers which is awesome to see as well. Withdrawals and deposits are pretty good to see and I hope that it will improve too. Live chat is available which is better for the people who love interacting with fellow players. Lastly, the mobile-friendly design is awesome to consider as well because most players love to use their phones with the games we can play.

norathemechanic

4 years ago

10/10

Tsars has the best game providers in the online casino industry, giving them a great selection of titles across all genres.
I’ve played a handful of them over the course of my stay at Tsars and I loved all of the featured ones.
The promotions, daily missions, and reward progression are just additional improvement to the overall experience.

highyes

4 years ago

10/10

Aside from the bonuses they offer, what I love most about Tsars is how they have provided me with a smooth playing experience. It works so well for me and they are very responsive whenever I have concerns. It's really a great online casino especially for online casino newbie players.

conwash

4 years ago

9/10

My all time favorite casino! Other than their wide range of games, I am such a huge fan of generous promotions.
My favorite is their Wednesday mystery bonus. Every Wednesday, there's a new treasure chest to discover and a new mystery to solve :)

chewhii

4 years ago

10/10

I never had any problems with Tsars. I love their game selection and all their features.
I can never say anything about the site, especially their bonuses which remain unmatched.

I have played in a lot of online casinos before but I really enjoy it here since they are very responsive.
It's so smooth to use.
Glad I found a casino with bonuses I can agree and work around with!!

evad4009

4 years ago

3/10

I liked it first when I registered, then they banned more and more providers for Hungarian players. Still has a lot of providers, tho needs more for my liking.

I made money from a cashback bonus with luck, they immediately stopped giving me the Wednesday and weekend bonuses :D They didn't answer why, but I know because of 1 withdrawal.
Pragmatic and before they were banned, play n go slots work on lower RTP versions on the site (under 95)
The low wager reqs are baiting ppl into the deposit, while deposit+bonus+the winnings from additional free spins need to be wagered as a whole, which makes the "wagering requirements" higher than the usual casinos have.

Tsars Casino News

Read all news about Tsars Casino, check for updates and stay tuned for exclusive bonuses.

Industry Tsars Casino Earns Our Prestigious Certificate of Trust

AskGamblers Certificate of Trust is reserved for the best online casinos only! Although our website lists over 1,000 casinos, only 43 have earned the prestigious badge.We’re proud to announce that Tsars Casino is the latest online gambling website to have fulfilled all of AskGamblers' parameters and received the Certificate.Congratulations are in order!Welcome to Our Family of Certified CasinosWe couldn’t be more proud of Tsars Casino, which has joined our family of certified casinos. Getting the Certificate of Trust is not a breeze, but Tsars Casino understood the assignment.Our experts set the Tsars CasinoRank at 9.1 (it takes at least 8.0 to qualify for the Certificate), while the Player rating is stable at 9.2 with over 490 reviews! The casino was established in 2020 with the Curacao Gambling Licence and won the Players' Choice Casino in 2021!Tsars Casino is nominated for the Best Casino Award at this year’s AskGamblers Awards, so make sure to vote for them if they’re your favourites!So far, we’ve received only 18 complaints for Tsars, and 17 have been resolved to the player’s advantage!What You Can Find at Tsars CasinoThe casino does everything to ensure its members have an unforgettable online gambling experience. Tsars Casino’s bonuses are worth checking out, whether you’re a new joiner or an existing player looking for a reload. You’ll love the selection of games, whether you prefer online slots or live casino games.If you decide to visit Tsars Casino, you’ll quickly discover why they’ve become the rightful owners of our Certificate of Trust.

Promotion Get a 30% Weekend Reload Bonus at Tsars Casino

Kick-off your weekend with a bang and a buck as Tsars Casino are giving you the chance to reload your account with a 30% bonus. You can enjoy your favourite online slots and games with up to €300 in extra bonus funds which can only be claimed at weekends. Venture Beyond the Unknown If you dare to venture for new lands and chests of gold, Tsars Casino will give you a helping hand. This weekend you can reload your account with up to €300 on top of your deposit so you can make it count. Get 30% more bang for your buck when you log into your Tsars account this weekend and make a deposit.You will need to be a member at the casino to reload your account, and you can follow these simple steps to make sure you don’t miss out on all the fun:Head over to Tsars CasinoLog into your accountOpen the cashier Make a minimum €20 depositReceive a 30% weekend bonus of up to €300Your bonus and deposit will be subject to a 25x wagering requirement, and anything left in your account once that is complete is yours to keep. Full terms and conditions also apply which are available when you visit the casino. Uncover Bigger RewardsWhen you claim the bonus you’ll also get one step closer to uncovering more weekly treasures. The more you play, the bigger your match bonuses will get! At the end of the week, you will receive at least one match bonus offer and the casino will throw in some mystery spins too. Adventures don’t start themselves! You are in control of how good your bonuses will be, so jump on board and set sail this weekend.