I have been a member of tsars for years now. Have made multiple withdrawals that have been fine with no issues including one for $2000nzd that got paid to me on the 12th of this month.
This time I have made contact with support a lot and have been told there is a problem with payment provider and keep getting told to wait. I asked if I could change to crypto withdrawal and I was told yes but only if I make a deposit via crypto first. Which I did, Only to find out this was not true. All the info is recorded and will be provided in this complaint. It has only been 40 hours since requesting the withdrawal but in there terms and conditions it states withdrawals will be processed within 24 hours.
I have tried to upload screenshots but the max file is 5mb
Complaint Info
Hi I have been paid out for the max weekly amount so far and this issue is resolved, pending the remaining money being approved for withdrawal after the weekly limit is over at 00:00 UTC Monday
![](/build/site/v1/media/askgamblers-avatar.22dc838a4ecf44029497.png)
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
![](/build/site/v1/media/askgamblers-avatar.22dc838a4ecf44029497.png)
Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
Hi this issue is now solved. Thank you very much
![](/build/site/v1/media/askgamblers-avatar.22dc838a4ecf44029497.png)
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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