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Thunderbolt Casino has been terminated due to being unresponsive. Consider these instead:

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Thunderbolt Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 13 reviews
5.5/10
13 reviews
Complaint Response 3 complaints
3 days avg. 3 complaints
What we like
  • Accepts players from most parts of the world
  • Available on both desktop and mobile devices
  • Features an extensive range of slots, table games, and video pokers
  • 24/7 support through live chat, email, and toll-free phone (South Africa only)
  • SSL encryption in place on all sensitive areas of the site
  • Proven fair by TST
What we don’t like
  • Bonuses only available to players in select countries in southern Africa
  • Full casino library only available in downloadable client
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Thunderbolt Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.thunderboltcasino.com
Established
2014
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Download, Instant Play, Mobile

Thunderbolt Casino is an RTG casino with an “electrifying” selection of games. It offers players from South Africa and around the world the full line of Reel Series Video Slots, as well as classic slots, table games, video pokers, and other casino specialties. The full casino is download-only, but most of the games can be played via instant-play as well. A significant portion of the games are also on mobile devices. Thunderbolt Casino is licensed by the government of Curacao.

Restricted Countries and Territories

Thunderbolt Casino does not specifically prohibit any particular country or territory. However, only residents of South Africa, Namibia, Swaziland, Lesotho, and Mozambique are eligible for any of their promotional offers.

Mobile Gaming

Thunderbolt Casino players can play many of the site’s most popular slots and table games even when they’re on the go. The casino has created several touch versions of their games that are accessible through their mobile website. Players just have to open the Thunderbolt Casino website on their smartphone or tablet to get started.

Security and Fairness

Players can rest assured that their personal and financial information is protected at Thunderbolt Casino. All sensitive areas of the casino lobby, including the cashier and login pages, use SSL encryption to prevent anyone from being able to read private data sent for any purpose.

All of the games at Thunderbolt Casino are routinely audited by the experts at TST, one of the top independent testing agencies in the world. These tests show that the games are all fair and unbiased.

StallCation

Complaints

Read the complaints other players have left for Thunderbolt Casino. Learn more about complaints.

Show all complaints
Maximum bet rule is very misleading
I have been warned of this rule during my last withdrawal where Thunderbolt Casino advised me that they processed my withdrawal out of courtesy and I should not go against the maximum bet rule in future. The rule stated as per email from Emma that : " Promotional Terms and Conditions: Max bet rule for all bonuses = R100.00. Any winnings plus bonus amounts derived from such bets will be voided." Since Emma made me aware of this in an email dated 30 March 2016, i thereafter gambled on 2 April 2016 . For the record, I responded to Emmas email on 1 April 2016, querying the translation of the clause and if still have not received any response. I quote my email to her : "Hi Emma Are u saying that if I use a match bonus, then the maximum I can bet is R100? Please let me know i am a bit confused" When I gambled today 2 April 2016, I considered what the rule stated and I reduced my bets to ensure that my bet didn't go over R100. I bet exactly R100. My understanding of emmas email was that the maximum bet must be equal to R100 (i attach proof of Emmas email and my response.) Since then i spoke to agents Kendra and Shane on 2 April 2016 who advised that i did not abide by rule because the maximum i was allowed to bet was R99 and below (and not exactly R100). I feel very aggrieved because i won R20000 on playing R100 bet using a 50% match bonus coupon. If i was aware that my bet was violating the rule i would have reduced it to R99 or less but i was mislead by the what the clause states. I am now concerned that the payments department will deny my winnings. I strongly believe that I am not wrong in the translation of the clause and if I translated it wrongly then thunderbolt casino needs to reword the clause appropriately. The clause is very misleading. I am in total dispute of the the agents explanation that the bet must not be R100. I have to refer this for advice because the wording mislead me. If I knew the bet had to be R99 or less, I would have ensured that I would have abided by rule. I strongly believe that I did not violate the rule and I believe that clause rule is very badly written. It should rather state that Max bet rule for all bonuses must not be R100.00 or more instead of Max bet rule for all bonuses = R100.00. I understood that the maximum bet must be equal to R100 or less because the wording clearly has the mathematical equal to sign "=" Please ask gamblers.com, I kindly request that you assist me with my complaint about this rule and if you can ensure me that my winnings are paid to me. I apologise to Thunderbolt Casino if I did the wrong thing but I swear I thought I was innocently abiding by the rules. It will not happen again if I was not allowed to bet R100 or more. I really need my winnings paid out to me. I am so saddened and sorry for any inconvenience.
staus Resolved
R20000

Complaint Statistics

Resolved 2
Avg. Amount $ 870
Avg. Complaint Duration 10 days
Avg. Response Time 3 days

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Player rating
5.5/10 13 reviews

Top reviews from our players

Thunderbolt casino is one of the latest added casinos to askgamblers and when I saw it on New casino list, it was the first time I heard about them. First I have to say I think they have a great name and logo looks great too. They are powered by RTG software and nowadays RTG casinos often have very bad reputation, but I do like some of their games so I was interested in this particular casino.

When I tried to look for some information about this casino, I accidentally found a no deposit bonus code. I registered, verified my email and tried the code in the cashier and it worked, I was given 500ZAR and had to wager 6000ZAR. Since they are South African orientated casino, they have ZAR currency and 500 ZAR is about 33 euros. I played only Aladdin Wishes slot which in my opinion is one of the best games when fulfilling a wagering. I started with 2ZAR bets and soon increased them to 5ZAR per spin. I played for about two hours or so and at some point my balance even reached 2200ZAR amount. I played on instant play so it was good that nothing lagged.

Since I was playing on autoplay, at the end of wagering I noticed something strange, right when I had cleared wager, my balance dropped from 2000ZAR to 100ZAR which was the maximum cashout from this free bonus. I used turbo play option so when I stopped autoplay, my balance was already under 100 ZAR. I decreased bets and played for a few minutes, got bonus round and was back to 100ZAR balance. To successfully withdraw, I would need to verify my account by sending signed verification form, as well as ID copy and utility bill. Also I would need to make a deposit and minimum withdrawal to skrill was 300ZAR. After thinking about this a little I decided it was not worth it to do this all just for 6€ which are the value of 100ZAR.

Overall they seem like a decent Real Time Gaming casino and I would give them 6/10.

I know for sure I wouldn't deposit there, and the reasons for that are the fact they don't offer live chat and for me it is a very big minus, all great casinos invest in live chat services and they should do that too. Also, the currency confuses me, I am not familiar with it and it is not comfortable for me. And at last, such small amount for maximum cashout from a no deposit bonus seems like a waste of time, and I was very confused when my balance was deducted to maximum cashout, while I was playing autoplay, usually that happens when you request a withdrawal.

Thunderbolt Casino is one of the newest casinos with Real Time Gaming software which I came across this casino maybe several months ago. While I was browsing the net I saw this casino and thought they are really new, but seeing here on AskGamblers site that they are established in 2014 so 1 year on the online casino market. Well they have Curacao licence which I do not trust that much, but having on mind that mostly half or maybe more RTG casinos have same licence which some of them very reputable and trusted ones, so maybe this guys will be in that group of casinos.

Then when I saw it for the first time they didn't offer anything free, they were running only deposit offers, the average ones staring from 100% match and offered in ZAR money currency which I didn't understand, but using money converter I found out what and how much they offered.

After maybe 3 months ago I found the same casino offering about 25$ free chip for new players only, so me having few favorite games from this provider I decided to open my account and take advantage of their no deposit welcome offer. Opened my account, first download the casino, insert the code and was ready to start playing.

As always having few favorite games, first I started to play Count Spectacular, I find this game very interesting and thinking that the free spins feature is much more easy to trigger then other slots and if I am on the lucky streak the free spins can be re triggered very often. Well I played my free chip, but nothing happened, I played for a while had good time but didn't manage to do anything with that free chip. Since then I keep getting nice deposit offers, but must say for the time being not interested in them, so will wait to see what other players has to say and want to find out about their payout time frame. So far so good, they seem like decent casino, good luck!

Only RTG casino that I fully trust, great support and excellent player retention always have great promos, and often mail me no deposit vouchers and I'm not too active there.

This RTG casino can be trusted

Mobile site runs terribly on Safari on Apple iPhone.
Cash outs and verifying KYC could be faster.

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