Thrills Casino

Hi guys just want to say I'm not sure how u are having bad customer service with thrills as I have always been happy with them and the effort they put in.

They have good welcome bonuses and it does state in the terms and conditions about the 4 pounds max bet if you read.

I had deposited money and managed to win a few good times which ended up finishing the wagering and withdrawn the winnings :-).

Good selection of games to. Well designed site.

To be honest I cant think of any thing I didnt like as it has all been fantastic.

I was really quite surprised to see Thrills Casino had achieved such a low score here at AskGamblers as I’ve always found them to be very good quality in the short time they have been operating. I browsed a selection of the reviews posted by other members and it does appear that there are an awful lot of people falling foul of terms and conditions – this is really very unfortunate particularly when the majority of such cases are based on extremely common scenarios such as betting too highly whilst a bonus is in play or having self-excluded at another casino from the same group as Thrills.

On the positive side, the casino is extremely well designed and has a very modern look and feel – this seems to be common amongst the properties operated by this group such as Kaboo and SuperLenny. They all have an excellent choice of game providers too, the only noticeable omission from my view is Playtech, although it seems to be extremely rare to find Playtech games on the same site as Microgaming and NetEnt for some reason (Bet365 is one notable exception).

Bonus offers are great although they can be a little rarer than I would like. 30x bonus wagering for the welcome offer is amongst the best around these days and is definitely worth taking if still available when you come to sign up – just be sure to read all the terms and conditions!

I think that perhaps more work could be done in making those people who are going to accept a bonus aware of all the requirements they need to adhere to in order to get paid if they are lucky. Whilst the issue of players falling foul of terms and conditions is certainly not unique to Thrills, the industry as a whole would really benefit from implementing automatic checks and software-based enforcement of bonus rules – until this happens, I’d like to see the most important terms shown at the time a bonus is accepted, perhaps with one of those scrolling mechanisms whereby you are unable to move to the next page until you reach the end of the document. Of course there are some who will not take the time to read the rules, but you can’t save people from their own stupidity sometimes…

Good collection of slots, well designed site with easy navigation and withdrawal is super fast. I usually carry out a withdrawal test with a new account, so after registration I deposited 30 Euro via Skrill and played through the deposit, after winning 21 Euro, I made a withdrawal request of 20 Euro and uploaded required documents for account verification. The money was in my Skrill account less than 24hr (since the time of new account registration).

Thrills has beaten every other casinos that I had tested for withdrawal time!

To be 100% honest Thrills is one of the best casinos there is, good bonuses good games.

This is to add to my previous review because it posted before id finished you can't seem to edit on here. The 5.6 rating for thrills is totally unfair. When I first signed up to the site I got 20 free no deposit spins, keep what you win. I won £160! After that I thought I'm not going to deposit on here because there's no way I'm going to win any money when I've just been given free money! I did end up depositing, I think it was my second deposit £10 I won £600 and something, straight after that I put another £10 on and won £890! As for fast payout..zoooommmm! since then I have deposited more and I have won the odd £100'ere £60 there, and I've also lost but that's part of game.

My 1st 3 wins were big ones. I've read some reviews where people think this site is rigged and they take your money... those people do not know what they are talking about, and they obviously don't like losing. You can trust Thrills. Although I'm a bit upset with them at the moment (reasons in a review below) anybody who's in two minds, or even just thinking about signing up.... I'd Definitely say sign up.

Ever since The site updated there was a problem on my account where I couldn't deposit. I contacted support more than once, explained the problem, I was told to clear the history, cookies etc on my device, try different computers try different web browsers on both mobile and laptops which I did, more than 3 times there was still a problem! So I sent an email (more than one) hoping it might getd ealt with better, I uploaded a screenshot and a video of what was happening.

The response....I kept on getting told to do the same thing over and over again, I told them I'd already done all that. It's like My emails weren't in English! I'd done everything they asked me to do, it was a problem on my account and I know that for a fact because I set up a new account (which was closed shortly after) on the same device, I only set it up just to see if it was a problem with my device and it wasn't, there was no problems on the new account. I offered my password so they they could sign in and see for themselves... but no they ain't allowed to do that. I asked for it to be passed to the technical department and not once was it passed! Through frustration of repeating myself I told them to close my account which I'm gutted about. I've deposited a lot of money on this site and I've also won a lot of money I'm just disappointed that They never even bothered to try and fix this problem. 😞

ALOT of games variety. Kinda afk live chat thou. Fast withdraws.

This casino has all the same games as everywhere else. There is nothing positive to actually say about this casino. Play elsewhere.

A casino that has unbelievably poor customer service. It's so poor it's farcical. They refuse to have a telephone conversation with you and claim to have replied to emails when they really don't. My withdrawal still hasn't been made after two weeks. This casino is not worth the hassle. Stay away if you actually want to withdraw any funds.

Great selection of games and often payout decent wins. Won £2500 then had it confiscated due to breach of terms and conditions. The casino is good but if you plan on using the bonus be sure to check the terms before you do.

The terms I breached were to do with betting over the bonus limit but before all this I was told everything was fine on the phone until the last phone call all the sudden it was confiscated if there is a limit on betting then I think casinos like this should state it clearly before people use there bonus features I won't be using again.

Good mobile casino. Good offer in mobile games.

Swift payouts (within 8 hours on three different withdrawals).

You can trust this casino to payout!

No live chat.

Got a very bad streak in blackjack, so I chose not to continue gameplay here.

I joined this casino long long time ago. I used to be loyal player and high roller here. I remember when I first registered here I lost about 2-4ks the first weeks. I turned the tables with 8k win. After that win and cash out (took my win the very next day), slots started playing as I wanted... made many cash outs.. and I can say it's decent enough except if slots aim you and then guys you're gonna sweat a lot to earn something.

Moreover site is good. Not a 6.5 for sure..they deserve at least 7.5.. I've seen 8.5 casinos which deserve a 5... so guys don't get twisted with the ranking..

Since I'm loyal player I deserve fast withdrawals 0-2 hours max. Honestly no less no more. I don't like waiting. The thing is thrills started a downside on this issue (I'm not saying that you won't get your money) I'm only talking to the players like me who want it fast since they are cash players or high rollers..I lost a 500 withdrawal just because agent was rude and declining to send a reminder to payment department claiming he doesn't do anything favors.. especially to me..okay yup. ..anyway.

I left this issue so I went on with my life. .but hey.. second time it's not accepted... for a 150 they made a really big fuss... asked neteller ss. gave me sister firms email to send it... which hey it was wrong email...anyway, I played the balance after cancelling it.. lost it... agent told me they don't want ss after all and just request it again and it will be processed.since they don't do favors I don't do either. closed my account permanently. they lost loyalty. I gained money.

They have given allot of bonuses to me. Also some freespins.

I have been a member of this site for 3 years I think. In that time I have deposited about 11000 euros and cashed out only 5500 euros. Most from one cashout of 3000. I usually play the same games but I always lose. I can go 10 deposits without any good wins. I cannot count how much I have played Piggy Riches and Magic Portals but I never get any good wins. The past few months have been awful as it seams impossible to get any fun on any deposit.