Superior Casino

The bonuses are good excellent games and services, withdrawals fast, no complaints, love playing casino and party parrot, party reel and king winalot. Payments are fast. Chats are excellent and prompt.

You can only withdraw $500 dollars a day, I've won lots but just kept playing back and the playthroughs are high. Sometimes you can't do get a win on bonuses but pretty fair casino. Payments are prompt.

Nothing really that l can say to be positive as a very bad experience here.

Very bad support l had excluded at their sister sites and superior casino. However they took money out of my bank account which l did not authorise so beware people as when you cash out they ask for verification which they get then told me withdrawals to debit cards will take 4 weeks a joke and not a reputable casino no matter how much they say they are all lies. They are not UK registered and should not operate in the UK

Superior Casino

July 20, 2019

Hi BAGGERUK,

Just to clear the record, all deposits in your account were initiated by (you) the player in the cashier section. We never process a payment without direct authorization from the player.

Note that verification of an account is a standard procedure in most online businesses today, not exclusive to online casinos. This is in order to avoid online fraud.

Withdrawals do not take 4 weeks, we process winnings within 1 to 7 business days.

Thank you for your understanding.

Superior Management

Nothing at all I like about this casino. Very bad casino

They accept uk players without licencing. They think they are above the law. Support is very bad.
I wouldn't advise any uk players to join this site

Fast response to blocking my account when I came to my senses and self excluded

I am registered with Gamstop, resident in UK and stupidly had a lapse and registered with this Casino. They allowed me to deposit £125 and told me they did accept UK players. Yes I was stupid, but they have taken my money illegally. They have no licence to operate in the UK.

Good minimums on pay and cashout here and a great blackjack selection.

Bonuses come with the standard massive 50X playthrough on some games. Terrible staff on CS and they never want to pay you.

Superior Casino

March 5, 2019

Hi ORPHANANNIE6,

Thank you for your honest review. Our slots-oriented promotions may have higher playthrough for table games, such as Blackjack. But for slots promotion, playthrough rangers from 15x to 25x.

Also, we always want to pay customers :)

As long as the terms of the promotion are respected and account is fully verified. We've been paying customers non-stop since 2006!

Hope you give us another try!

Superior Casino Management

There is litrually nothing to like.. definitely the worst experience ever.

The worst experience I have ever encountered in my life. The chat service is rude, raised a complaint to recieve rude responses. 0 star and NOT RECOMMENDED

See extract from an email regarding a complaint recieved from the UK gambling commision.

“As you are aware, we have checked our public register here and it does not appear that this operator holds a licence with us. Please note that it is illegal to transact with, or advertise to, consumers in Great Britain without a licence.”

The casino is obviously aware that they provide an illegal service but they just don't care.

To conclude, whatever country you are from just dont use this service, avoid the headache and rude service.

Superior Casino

March 7, 2019

Hello TRAPPPS,

We will be happy to review any issue you experienced.

Please email the casino host at host (at) superiorcasino (dot) com. Management will be happy to make up for any bad experience.

Thank you.

Superior Management

Absolutely nothing. Avoid like the plague because it's the worst site I have ever encountered.

If i could give this casnio no stars that's where I would rate it. Your better off burning your money then playing here! Problems with paying out customers but no problems taking deposits. Take my advice stick to the bigger names where they aint going to rob you blind. 2000 I tried to withdraw and 2000 they didn't want to pay out. Closed my account with immediate effect.

Superior Casino

February 26, 2019

Hi KIRRI17,

Superior Casino has been operating since 2006 with impeccable reputation. We are eager to pay our winners once verification is completed. Verification of accounts is a standard practice in this industry.

We noticed your withdrawals were reversed within 24 hours by you in most cases. It is important to leave the withdrawal untouched for at least 24 hours so our team can process it. Note that we have many withdrawal requests per day, and every new withdrawal enters a queue. If you reverse and re-request a withdrawal, the new withdrawal re-enters the queue and must start over the processing period.

As per your request, your account has been closed. We are sorry to see you go.

Superior Management

Nothing - the selection is poor, the software is outdated, the customer service is lacking.

American player here. Customer service is bad, their knowledge is poor, they don't know anything about their casino. Asking about the games, they tell me to create an account to look for myself, but their casino is outdated, outmoded, the table limits are absolutely atrocious ($1 - $200 outside bets on a roulette table, WTF?) - for me, looking for a Vegas replacement, this isn't it....but it also isn't a good casino for anyone else either. You can do better, with better bonuses elsewhere.

Since when has uk been restricted n why if so was i able to deposit since iv been with this casino for so long......................... please dont turn out to be one of them totally n utter money grabbing, thieving no gooden, sell there own granny for a tea cake, kind of casino. I beg you.

I'v had to put half the stars just so Im at least fare in case my country hasnt been banned n I'v not been let to deposit n never informed even though I'v chatted to chat n never been told this till reading now, cos I was happy before seeing uk banned n never wanting to be talking about another robbing site. I hope I'm wrong

I tried to deposit $25.00 using Skrill but Skrill refused. with the message "Balance Payments are not allowed to this Merchant"
So I used Neteller which was successful

To test their withdrawals I tried to withdraw my meagre winnings of $3

But the minimum withdrawal is $25.00

So I've attempted to withdraw $26.00 which will take 2-5 business days

If this is successful I may deposit again if I can deposit without accepting a bonus.