Superior Casino

Item: Superior Casino
Rating: 1
Author: Sharon D.

Superior Casino

The casino is terminated.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating 52 reviews

6.5/10

52 reviews

Complaint Response 5 complaints

14 hours avg. 5 complaints

What we like

Instant play
Mobile friendly
Live casino
Live chat

What we don’t like

No phone support

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

By Sharon D.

Superior Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.superiorcasino.com

Established

2006

Licences

Curacao Gaming Control Board

Affiliate Program

Superior Share

Languages

English, German, Italian, Portuguese, Spanish, French

Casino Type

Download, Instant Play, Mobile

Deposit Methods

ClickandBuy, Payz, Neteller, Ukash, Skrill

Deposit Fees

Withdrawal Methods

CLICK2PAY, ECO Card, Neteller, Ukash, Skrill

Withdrawal Fees

Withdrawal Limit

USD 10,000 per week

Currencies

Australian dollars, Euros, British pounds sterling, US dollars

Pending Time

4-5 days

Withdrawal Times

E-Wallets 24-72 hours
Bank Transfers 5-10 days
Card Payments 3-7 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Rival

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Suggest an edit

Superior Casino is an online casino home to a range of games from Rival and Betsoft. Members will have access to video slots, I-Slots, Video Pokers, Table Games and Live Games. The site can be reached in several languages which include English, French, Spanish, Italian and others and can be played instantly or downloaded. Members can also enjoy the games using their mobile casino. Superior Casino are licensed and regulated under the laws of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from United States, Bulgaria, Costa Rica, Denmark, Estonia, Hungary, Netherlands Antilles, Poland, Romania and Singapore. The full list of restricted countries can be found under ‘More Casino details’.

Mobile Gaming

Players can also take the Super Casino experience with them on the go with their mobile gaming platform. Simply load the casino from a smartphone or tablet device through an optimized mobile browser.

Security and Fairness

When it comes to security the casino employs the use of SSL encryption to keep players personal and financial details secure.

They also use a random number generator to make sure their games are fair and random.

Support

Anyone who needs assistance can use the casinos live chat facility open around the clock, seven days a week. Support can also be reached through email.

Virtual Games

Members who enjoy video slots can enjoy a large selection here from Rival. The casino also hosts Rival’s exclusive I-Slots where each game takes the player on a winning story. Members can also enjoy 3D slots from Betsoft. Titles include Cirque Du Slots, Diamond Dragon Slot, Kawaii Kitty Slot and Birds Slot.

In addition to slots players can also enjoy a variety of table games with realistic graphics and generous odds developed with the latest technology. Games include Blackjack, Baccarat, Craps and American Roulette.

Players will also find a fine collection of video pokers from single-hand versions to multi-hand versions. These include Deuces Wild, Jacks or Better and Joker Poker.

There’s also a selection of Speciality Games like Keno and Suduko.

Live Casino

Those who prefer betting with a live dealer can launch the live casino from the casino lobby hosting a range of games around the clock.

Complaints

Read the complaints other players have left for Superior Casino. Learn more about complaints.

Show all complaints

Submit complaint

I expected the withdrawal process to be completed within a reasonable timeframe

Dear Subabet Casino Support Team,

I am writing to formally express my dissatisfaction with the delay in processing my withdrawal request, which I submitted on April 1st, 2025. Despite having followed all the necessary steps and meeting the required criteria for withdrawal, my funds have yet to be processed, and I have not received any satisfactory explanation or resolution.

The details of my withdrawal request are as follows:

Username/Account ID: removed

Withdrawal Amount: [3 withdrals of 750$ each]

Date of Withdrawal Request: April 1st, 2025

Payment Method: [intract transfer]

As per the terms and conditions of Subabet Casino, I expected the withdrawal process to be completed within a reasonable timeframe. However, it has now been over a week, and I have received no clear communication from your team regarding the status of my withdrawal.

I appreciate your immediate attention to this matter and look forward to a prompt response.

Sincerely,

Rejected

$2,250

Payment declined and account locked without any reason

Hi, i'm Hakim Haddad have sign up in Superior Casino ( superiorcasino.com email ID: [email protected] and username: medamine9645) and they have gives me a bonus of 25$, all support have tell me that i must finish the wagering, make a deposit and that i can withdraw that i have deposit + the amount that i have earned after finish the wager ( maximum 50$) so i have success to finish the wager with the max earn 50$ and i have also make a deposit of 25$, now i have again asked support what i must do now to ensure my money , i remember Alex from Superior Casino they have tell me Congratulations 2 or 3 times and also tell me that i can withdraw 75$. I have do this and the next day i have received an email from [email protected] asking me to sent him document to finish the payment process and ii have sent all that they have asked me. Now the surprise they have reply after 2 other days because they have waiting that maybe i reverse withdraw or i make another deposit, they have tell me that: " account has been banned. All winnings have been voided." !!! so please help me to get my money and solve this injustice and sorry it's a clear SCAM because i'm sure that all is okay and Thanks.

Resolved

$25

Slow on a $26 payout

On the 5th April I deposited $25 to Superior Casino. I was unable to deposit using Skrill so I used Neteller. In retrospect perhaps Skrill know something! I played for a short while and then to test their withdrawal system I withdrew $26.00 the next day. I did not accept any offers or bonuses so there was no 'play through' requirement. On the 20th April they asked for government-issued photo identification, a utility bill which I duly sent. (Although I don't see why as neteller have already confirmed my ID) On the 21st April they wrote "Thank you for sending the documents. We will forward them to our Security Department so they can check them." I don't know what there is to check I sent a copy of my driving licence showing my home address and a council tax bill for the same address Now on the 25th April I still haven't received my withdrawal ! If they won't pay me my winnings of $1 why on earth would I want to play there in future? I play at several online casinos and have never had any such problems anywhere else.

Resolved

$26

Delayed payment

I have been waiting for Superior Casino to process a withdrawal for £573 since 22nd October. The casino advises that it takes 2-5 business days to process withdrawals but my withdrawal has taken longer than 3 weeks.

Resolved

£573

Not paying

I have been tryng to get $118.00 since I won it on their free chip on the 7th. I guess they said they had a problem with echeck to open a ewallet account that accepts us players so i have quicktender which is use y wallet on their site and all other sites. Now they told me 2-3 days then another 2-3 days the defiitly on the 16th which is today and now he says oh maybe around the 16 maybe friday!!!!! I am geting pissed off and probably all Rival players. I started closing my Rival sites and I am just waitig on payouts who basically are just holding mu money as I was ever told by the money broker they will deliberately hold your money as long as they want to now. So now how can you help Ihave ckose to 700$ out there procesed. Please help and please blacklist this site especially, they do not pay and all my info was aproved. They persons o spoke with were troy and just Robert. My account name there is ************ and e-mail is *****@********.com. There are a few more I was told I would be paid on the 18h if not I will be complying and 2 got back to 2.9.11. I think I will go back to the casino because Rivals are really getting very very bad to play!! Thank you, patriciamae1

Resolved

$118

Superior Casino Complaint Stats

Resolved 4 / 4

Avg. Amount $230

Avg. Complaint Duration 59 days

Avg. Response Time 14 hours

Review this casino

Share your thoughts with other players

Player Rating

6.5/10 ● 52 reviews

Top reviews from our players

Kishku

8 years ago

9/10

Superior is currently my favorite online casino. Their customer service works hard to accommodate their players (I'm sure they grow tired of seeing me though!), from what I've seen they offer the most bonuses (and the most generous ones), they offer most-if not-all of of the Rival games (my favorite so far due to bonus games)--as well as a few games from other vendors, and most importantly they process bitcoin transactions in a reasonable time frame.

I don't understand why bitcoin withdrawals take 1-3 days *on any site*. Sending bitcoin is ~instantaneous, I really see no reason for withdrawals to not be same-day transactions when I know that my deposits always reach the recipient's wallet in less than 30 minutes. There really is no excuse for any venue to take an entire day or (more often than not) longer to "process" bitcoin payouts.

Pmarius

8 years ago

7/10

I really like the assorted games and how nice everyone is .

I really have no complaints at all . It's a good online casino and they should keep up the good work...

mdozhier

8 years ago

5/10

Love the bonuses and VIP treatment. They gift coins and spins all the time is very nice. The games are decent too and they do hit well.

The games themselves are not the greatest only have one or two slots that I like, they dont have ghost ship, kung fu rooster or the gemtopia games.

ROSESHOOD

8 years ago

9/10

I love the people that work at Superior. They are personable yet professional, well informed and patient. Will walk you through bitcoin deposits step by step. They offer a good variety of promotions and bonuses including facebook specials. A trusted excellent casino that I feel very comfortable referring to anyone.

I would like to see some lower play through promotions.

boliche8479

8 years ago

10/10

The quality of their games.
Casino clear and with the truth always ahead.
The attention and kindness of its people.
Crowd of bonuses and promotions
Fast payments
And so many things! They are the best casino !!

I have never had any complaints the truth.
They could give money hahaha.

Carpuha

8 years ago

8/10

One of my favorite casinos! They have excellent bonuses, fast and responsive support. I hope to win a large sum, then I will definitely write again and advise all my friends!
Superior Casino-good return, good design, an octive program in social networks!

hansenrobj

8 years ago

9/10

Superior Casino is hands down the best online casino for player bonuses! Free spins and bonus cash regularly for depositors. Plus fast bitcoin payouts.

dbrenduf

8 years ago

10/10

This is one of my favorite casinos to play at. The customer service representatives are friendly and quick with responding to any inquiries. I like how they send you an email with the current and new bonuses. They have a wide variety of slots to pick from. This casino really knows how to treat their loyal players with free chips and bonuses. I have not had any issues with the casino so far since I have joined and plan on continue playing here at Superior Casino!

ajh1222

8 years ago

3/10

They have Betsoft games which pay better than their Rival games.

I liked Superior until I made a withdrawal, and then what a pain! First, I was limited to taking out $500 at a time and second, it took over six weeks to get that $500! Six weeks! Just so much baloney and nonsense with paperwork and delays all, I assume, in the hopes I'd lose my will-power and gamble my winnings away.

Then, after all that, I asked for a comp chip and they gave me a lousy $10. I'm so done with them and their stall tactics and cheap ways. It's a shame, too, because I really used to like them.

5leafclover

9 years ago

10/10

I can say, coming from a position of having a lot of experience with online casinos across all types of software and platforms, that Superior Casino is certainly the best Rival casino if not the best of all casinos. They know how to reward their players loyalty. They have a proven track record for honesty and reliable payouts. I know whenever I feel like playing a game or two that my money is best spent and hopefully won at Superior Casino.