Super Casino

By far the worst site ever. Take your deposit and keep your winnings, then block you.
Avoid, don't risk it .

Oh my, I get a shiver down my spine every time I see the name of this casino. I’ve had some terrible experiences with them personally, as have other friends of mine who like to gamble on-line as well. I’m not sure actually if they still have the massive TV presence they used to, but certainly for a long time they would have overnight broadcasting rights on one of the UKs main TV channels, which gave the casino a formidable promotional ability and presence. You would think a company with such an amazing marketing angle would take advantage of it in a positive way and provide a great service, but I guess as with most other areas of our world money talks, and I can only guess that greed within the company leads to their shocking customer service and poor promotions.

When I joined I got a £10 no deposit bonus, which is always nice, but it had some insane wagering requirements attached I don’t remember exactly but I understand that they are currently giving out a £15 no deposit bonus with a 99 times wagering requirement. This makes it essentially just play money as you need to be exceptionally lucky in order to complete such a wagering requirement. I can’t help but laugh as they also have a maximum withdrawal from the bonus of just £100, so even those who do get “lucky” will have everything over £100 taken back from them should they choose to make a withdrawal.

I guess I really did not know much better though because I did deposit with them anyway and took their welcome bonus which was a 100% match up to £200. The wagering requirements for this was a more reasonable 25 x deposit plus bonus, and it was cashable as well – sounded not too bad. The problems started when I completed the wagering and requested a withdrawal. I submitted my identity documents when requested, but they were not approved for several days, and it was only done eventually after badgering them via email and live chat.

Even after this, instead of my withdrawal in my Skrill account I received only my initial deposit amount of £200 – I was told that I had multiple accounts, so my winnings were void. This was simply not true, but as I live in a shared house with a very high turnover of people I had to accept their assertion that another person at my address had created an account 18 months earlier, although I had no way to be sure. Funny how this only causes an issue after you win a couple of thousand pounds though I’ll never return to SuperCasino and advise everybody to avoid them!

SuperCasino are part of a group called "NetPlayTV". Here in the UK they have an extremely large presence, showing their live casino games on Channel 3 during the night under the "Jackpot247" banner, whilst also appearing on Channel 5 under this name - "SuperCasino".

Take a look at their promotions page and its quickly obvious that they are related with Jackpot247 - they have identical offers available at any particular time, including at present a £15 no deposit bonus for all new signups - this used to be restricted to those signing up during the hours their live roulette game was playing on national TV, but that rule seems to have been relaxed now and all new players can enjoy a £15 bonus now.

I do not doubt that SuperCasino can be trusted to pay their players if you should choose to play here, but I would question why you might do so when Paddy Power, Corals, William Hill and Ladbrokes offer the same games, plus many others from additional developers, whilst also offering superior withdrawal terms and customer support.

Don't get too excited though - this £15 has a 99 x wagering requirement, and of course only slots count at 100 per cent for this requirement, so you will be looking at closer to 990 x if you like to play blackjack. Worse still, they enforce a maximum cashout of just £100 for those who manage to fluke their way past the 99 x minimum wagering requirement, so effectively, this is nothing more than a marketing ploy - you cannot realistically expect to finish in profit when playing with this no deposit bonus.

Despite the fact that SuperCasino appears every night on UK national TV, their customer service and withdrawal policies are way, way behind the leaders in this industry - I had to wait over a week for my first e-wallet withdrawal, though much of this time was taken up getting my documents verified, a procedure that is usually not required by casinos that focus on the UK market. Their customer support personnel were unhelpful during this time and offered me an additional bonus if I chose to reverse my pending withdrawal as opposed to waiting for my documents to be verified. This is a major red flag for me and suggests this is not an honorable online casino.

Finally, I feel it important to mention that SuperCasino are yet another Playtech that chooses not to pay out progressive jackpot winners in full. If you should win a million pound jackpot at this casino, the most you can expect to receive per year is £240,000, therefore you will be waiting a little over 4 years to receive your jackpot win in full. This is entirely unacceptable in my view!

It is one of casinos that are listed as "popular casinos in your country" on AskGamblers and since it's provided by Playtech, I didn't even question it and signed up. They have quiet good promotion offers, but I just didn't want to fulfill wagering requirements, so deposited 30 pounds. When I visited their page, I was pleasantly surprised of their variety of games.

Their casino page design is very easy to understand and you can find all the info you can possibly need. After depositing, started with their table games. I really enjoyed my time there at casino holdem. It gave me really good winning, I had increased my balance to 70 pounds which is pretty good. Then I played blackjack. I was using casino instant version, but there were a few times when I had difficulties with it, then I contacted their live chat and they advised me to my computer and log off from the system. Unfortunately nothing changed so I used their mobile version. Of course it wasn't as pleasant as I imagined. So I played about 10 hands in blackjack and when my balance hit 100 pounds I decided to stop.

I really wanted to play slots, but I wasn't able to do that on my mobile device, because something went wrong all the time. The next day I tried to play slots via instant play and finally succeeded. I played slots Blade, which have been lucky for me in the past, but this wasn't the time. Then I played a few spins at Iron man 2 and Iron man 3, but didn't win anything. Later I decided to cashout.

Everything with my withdrawal went very smoothly and the next day I got my winnings transferred to my account. I would give them 8 stars out of 10- customer service was very nice, fast and accurate and withdrawal was fine. But unfortunately I just had too many technical problems there.

Super casino is Playtech casino, and I played at this casino while ago and only once, just because I was really curious, why this casino call itself super?

Super casino offers me 200% bonus on my first deposit, and i decide to ask live chat did i eligible to play at this casino or get this bonus, this never can be bad to check everything with live support, this take 5 minute of time, but can save lot of bad emotions. Also always read terms and conditions, or just use ctrl+f and write your country, if something in terms is about you country, you will notice this and will know, I am usually do this before joining new casino.

As I did not heard anything about this casino in past, i decide to not risk with serious money, and deposited only 30$ which casino doubled. I even did not contact support, bonus was added automatically.

I start my playing with downloading archer slot, as you probably noticed from my other Playtech reviews i am usually playing this game, and i suggest you to try it, because the game is really interesting and can pay really big if you hit expanded symbols with scatter, friend of mine won more than 1000 x total bet once at this game, and i still trying to repeat his result. Archer was cold, and i decide to try another games, i chosen marvel progressive games, and this is was not good idea, because games seems to be extremely cold, and it was even hard to trigger bonus feature, not even saying about big wins.I lost my deposit quickly, and never deposit anything else in this casino. Also they never sent to me emails with freechips or something like this.

Super casino is not so super, and i rate it with 6 stars. I did not know why they decide that they super.

Players from Portugal not accepted, contrary to stated here. And, how can it be then the Top 1 casino at Portugal :-) ?

This casino is just one big con! If you lose they take your money and if you win they say you have breached conditions that don't even exist and if your lucky they give you your last deposit back but keep all that you have won!

Avoid this site at all times as you have zero chance of them authorising any withdrawals!

All winnings will be removed from your balance as soon as you try to withdraw any amount!

ManchesterUnited2020 - You know most casino in case when you use not your cards and win will - you will be finally banned or void your winnings -You cant use someone other credit cards when you open account with your personal details. And do deposit using someone other credit card.

You win and casino ask about documents and in copy credit card used for deposit. In your account is details other then details showed in credit card used for deposit = in this case 90%casinos void winnings and a lot also blocked casino account.

Some recommended for future not to use someone's credit cards to do deposit.

Now this is a Casino that has appeared on my computer screen more than once this year.
I live in the UK and usually stay up late either gambling, playing my playstation or chilling with friends.
But one night during my mad roulette habit i noticed a Live Roulette program on Channel 5.
I didn't have any money in my bank at the time but the announcer presenting the show stated that any customers registering today would receive a free £5 to play at their online casino.

You can play live roulette via your PC/Laptop, mobile or you could even place a bet via your landline telephone.
After registering i noticed my balance was topped up instantly with the bonus.
Their site has all types of casino games, including other live games like blackjack.

I played the £5 on live roulette and started hitting numbers, soon later my balance was over £250.
I started playing slots and wagered out the bonus, i ended up finishing my wagering with £100 balance left.
I made a £20 deposit and cashed out my winnings but thats just the beginning.
I started playing every night, even during the day i was totally zoned, i wouldn't eat, answer the door or phone to my friends, wasn't looking for a job, just simply playing at Super casino (or sooopers as i like to call it) for days on end.

I overspent, went past my overdraft and had no money left to gamble, that's when the devil took over....
I started using my mums card to deposit funds and gamble, i lost just under £1000 of her money and then got myself into a heap of trouble, took months for her to finally forgive me but things got worse when i moved onto my elder brothers card and lost his monthly £800 wages.
He took things into his own hands and called the police to report fraudulent activity on his card until his bank statement came through and i was caught red handed, the only thing was he couldn't catch me because like a coward i ran away and hid at a friends house for a few weeks, i even feel cringes when i write this review as the memories were horrific and totally disrespectful.

After a few months i was accepted back into my house, i had payed back my brother but still owed my mum quite a chunk of money, but i decided to play at supers again with my own balance.
It was late and everyone was asleep, so i was feeling comfortable.
This time i got lucky and managed to win £2500 after hitting big playing live roulette, the same game which sucked all the previous money, iimmediately went to withdraw the funds.
The next day i received an email, in order to complete the withdrawal i needed to send in documents, not just my documents but my brothers and mothers documents!!
I needed to get a screenshot of my brothers card, and a bill in his name, same for my mums.
I don't know how i did it but i managed it and after 2 months of hard graft i sent the files and my withdrawal was processed, i almost forgot to mention how i contacted live support and asked them to block me from cancelling my withdrawal, this was a must.
I know this was more of a story than a review but all in all the casino is a fair one as i was still paid despite using 3 different cards, and i send my apologies if this story was cruel and hurtful but everything turned out fine, i will never visit super casino again as its addictiveness brings such bad memories.
Thank you for reading my experience

What a stupid casino! First off the bonuscode is not working and then no players from Sweden are allowed.