Streambetz Casino

Payment Information and Options at Streambetz Casino

The casino supports a list of safe and secure payment methods. While we have listed which options are supported above, you can open the cashier to see which ones are supported in your country. You can also use cryptocurrencies when using options like AstroPay. 

The minimum withdrawal is 25 EUR, and the great news is that there are no payment fees except for SEPA bank transfers. 

The casino tries to keep the withdrawal process as stress-free as possible. Once you request a withdrawal, you must verify your account. Once this has been approved, the casino can process the withdrawal of funds, and the time it takes to arrive in your account depends on which payment method you pick. 

Working days for the casino are Monday to Friday from 06:00 to 16:00 GMT. If your withdrawal is requested outside of working hours, the processing time will start on the following business day.

Games at Streambetz Casino

The casino has over 6000 games, from video slots to casino table games. Or, you can fully immerse yourself in their live casino. These games are hosted by various software providers, which we have listed above. They are country-specific, but when you open the games lobby, it automatically shows you which games are available in your country. 

The games lobby is less player-friendly than we like to see. While they have listed the gaming providers to allow you to select your favourites, which is a great feature, the rest could be more transparent. However, if you tap the magnifying glass, you can access more features, including listing games by their theme, another great feature. 

The casino also focuses heavily on live casino games, so you have a fantastic variety to choose from. 

Streambetz Casinos Commitment to Responsible Gambling

The casino supports responsible gambling and allows you to set limits in your account, which we have listed above. They include setting deposit limits, betting limits and loss limits. 

You will also have a Reality Check, which helps track your gambling by showing you alerts within the chosen time intervals. You can set a period you want to play and get notified when that time is up.

If you want to take a break from gambling, you can self-exclude or take a more permanent ban by selecting the Permanent Self-Exclusion feature in your account. 

The casino also has an impressive list of external organisations that can offer further advice and support regarding gambling addiction.

Customer Support at Streambetz Casino

If you need to speak with someone at the casino, you can use their live chat feature. Live chat agents can deal with various questions and concerns, and the feature can be accessed on any page. 

Unfortunately, live chat agents are not available 24/7, and during the times they are not available, you’ll need to leave a message and wait for the casino to get back to you. Write your message as detailed as possible to get the best possible response. You can also attach files if you need to. This feature is open to use 24/7. 

Additionally, you can use the messaging system if you are a registered user. You can select ‘Ask a Question’ to submit a ticket. You can also add files to verify your account or provide more information about the issue you may be experiencing.

Or, you can email the casino at any time.