- Home to leading software companies
- 24h pending times
- Multilingual live chat open 24/7
- Mobile friendly games
- Limited payment options
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Stelario Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Stelario Casino is an online casino where members can enjoy lots of games which range from video slots and table games to live dealer games. Players can enjoy these games from many of the industries top software providers which include NetEnt, Play’n GO, Microgaming and Pragmatic Play. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. Stelario Casino is licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from signing up for an account. These countries include the UK, USA, Spain, France, the Netherlands, Ukraine, and Singapore. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.
Mobile Gaming
Stelario Casino can also be enjoyed on the go through virtually any mobile device which includes smartphones and tables. Players do not need to worry about downloading an app either because the games have been optimized to use through most mobile browsers. This means players can enjoy complete convenience any time of the day or night. Games play seamlessly, just like on the web version.
Security and Fairness
When it comes to security the casino takes this seriously which is why they use a high level of encryption methods to ensure this. This means that sensitive information and financial data will always be encrypted before being transferred over the internet.
Their games are also monitored for fairness as the casino uses an industry standard random number generator. This means their games will always produce fair and random results which have not been manipulated.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 5-7 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Virtual Games
There are hundreds of games available through the casino lobby at Stelario which means players will be spoiled for choice. There are also dozens of software providers to choose from and the casino has made it nice and easy for players to find their favourites. Each software vendor can be easily filtered to only view their games or players can use the search function to find any game in just a matter of seconds. Titles here include the Book of Dead Slot, Starburst Slot, Reactoonz 2 Slot, Wolf Gold Slot and Golden Ticket 2 Slot.
As well as a neat selection of slots the casino is also home to a variety of popular table games from multiple providers too. They include well known variations like Blackjack, Roulette and Poker but there are other variants to choose from as well.
Players who enjoy cards won’t be disappointed either because the casino has an array of video poker games such as Deuces & Joker, Double Bonus and 10’s or Better.
Live Casino
In the live casino players will be greeted with yet more games, just like the table games we have just mentioned. There are more different providers here which include the popular Ezugi and these games are all hosted by real life dealers. They are still open around the clock but offer a more immersive experience where betting limits will vary from room to room.
- +35635500490
Support
Anyone who needs help and assistance can contact the casino's multilingual customer support team. One of the quickest ways to get help is by using their live chat facility which is open 24 hours a day, 7 days a week. However, players who require additional support can of course email the casino too.
Complaints
Read the complaints other players have left for Stelario Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear REVIEWER99, Thank you for sharing your gaming experience at our casino. We notify you that automatic verification of documents is performed only when original documents are provided, without graphical modification. If there is any suspicion of the authenticity of the documents provided, the automated system will notify players that the account cannot be verified. That is, it is necessary to pass the verification, in manual mode by submitting documents by e-mail [email protected]. We notify you that the financial department is trying as quickly as possible to process all requests for the withdrawal of players and strictly follows the established rules. Each player can request up to 3 active withdrawal requests at one time. Also according to rule: 9.2 of the Finance Department has the right to determine its own payment and withdrawal terms and maximum and minimum withdrawal amount for each procedure, which may differ depending on the withdrawal method, account status, and other possible factors affecting the withdrawal process. Once you have provided all the documents requested from you, your account has been verified and you have been notified. The withdrawal amounts and processing period were set according to the status of your account and the payment method for the withdrawal. In summary, all actions with your account were made strictly according to the rules of the casino, which you have agreed and committed to comply with. Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
The slots are good. The menu is good.verification is fast. I think is a good casino too Play.the Support is also quickly and is a good Service. I like it
The speed on this site is to slow. The slots sometimes too old. I miss the Instant coupon method to Play something. I think this payment option will be come back I hope.
Dear FILIPOO, Thank you for such a positive review of our casino. Our team is very glad to hear that you have enjoyed our casino. We are looking forward to seeing you again! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
Stelario is one of those casinos where u already have fun playing for having this smooth and clean design all over the website. There is a huge amount of games to play and also new ones getting added constantly. The support is also very fast and friendly so you don't need to worry that they can't answer your questions. All in all this is a great casino to play on. :)
Dear AWFULQT, Thank you for such a positive review of our casino. Our team is very glad to hear that you have enjoyed our casino. We are looking forward to seeing you again! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
A good casino. Trustworthy. Fast customer service. They solve problems quickly. Great selection of games. Interesting promotions. I recommend highly. You will not regret it when you play.
Dear BEATA2991, Thank you for sharing your gaming experience at our casino. Thank you for such an objective and positive review of our casino. We are trying to increase the list of bonus offers. As you noticed our casino has a large list of different providers, we always try to be the first to publish a list of new top games from official developers. We are looking forward to seeing you again! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
Good casino. Good games, I like it. Give good bonus. Frendly operator!!! I can say all best word :) that's all. I like it. Go were play and win much money.
Dear VAIDOZAS, Thank you for such an objective and positive review of our casino. We are looking forward to seeing you again! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
I love everything about Stelario it is really one of my favorite all times casinos. Good selection of games, bonuses and awesome support section here I really love it.
There really isn't much to dislike.
Maybe some deposit options but I cant really find any to complain about this casino because I just cant. Good good good.
Dear NYDANNE, Thank you for such a positive review of our casino. Our team is very glad to hear that you have enjoyed our casino. We will not stop at that, we want every moment in our casino to bring you only positive emotions. Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
Sadly you have good casino programming and it is fun to play, but when a player wants to make a withdrawal you stall and prolong the withdrawals. I know you will say that you have many players and that it takes time well then write it in the terms and conditions.
After depositing around 200 euros in total I finally had a good run! I won 3000 euros, I tried to withdraw and stelario has an old fashion withdrawal system from 1900's you can withdraw max 400 euros 3 times every 24h, after 24h what has happened is there has been no withdrawal. Stelario prolonged my verification by sending in all ever needed documents every proof they would ever need to see that this is me. After a day or 2 I got a mail saying that I should be on a skype meeting with them, and it strictly said: If a recipient misses the skype meeting at an appointed time stelario casino has the right to take any winnings and close your account???
I made sure to never fail this skype meeting since I rather didn't wanna spend my days fighting a casino for my rights which I've done nothing wrong.
Later on I passed the meeting and they said they would contact me in 24h with an answer... (prolonged) it took around 36hours with a response that my account is now verified. After this mail came another.
The other mail they sent me said: We ask you to make another withdrawal request and to divide it into several parts och 200 euro times 3. this means that I will not get my money in a long time... 200 euros in 24h and then they have like a waiting time for 3 days then 200 euros again.
Stelario terms and conditions: - There is a limit of 3 simultaneous withdrawal requests. The maximum withdrawal limits per transaction / in 24 hours/month are determined as follows:
per transaction: €400 or ₽25 000,
in 24 hours: €400 or ₽25 000,
per month: €10000 or ₽650 000
Dear E1V4N1, Thank you for sharing your gaming experience at our casino. We notify you that the financial department is trying as quickly as possible to process all requests for withdrawal of players and strictly follows the established rules. Each player can request up to 3 active withdrawal requests at one time. Also according to rule: 9.2 of the Finance Department has the right to determine its own payment and withdrawal terms and maximum and minimum withdrawal amount for each procedure, which may differ depending on the withdrawal method, account status and other possible factors affecting the withdrawal process. Two of your requests for withdrawal have already been successfully processed by financial department. Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
Great selection of games, fair RTPs within the game and overall good impression of the website. Also customers service is available 24/7, although they can't really assist with many matters and refer way too many times to their KYC and financial department.
Overall KYC and withdrawal process feels outdated. Many documents being requested that aren't required by competitors. Really want to like this casino, but biggest con is the payout process and transaction limit. Got verified after plenty of emails forth and back with new documents after about 3 days (which is okish time wise) and was expecting to have three withdrawals been paid out immediately. However, the day after verification only the first withdrawal of €400 was cashed out, two more of €400 and 320€ pending two days after account verification.
Considering that deposits of total of €1000 a day are easily accepted and been done, but such small payouts are handled by payment plans is somehow ridiculous and does not contribute towards trust between player and casino. If this would be improved, could become my number 1 casino. But for now this is just a too big obstacle to really enjoy playing here.
Dear YAROVAL94, Thank you for sharing your gaming experience at our casino. We notify you that the financial department is trying as quickly as possible to process all requests for withdrawal of players and strictly follows the established rules. Since we value our players, as well as strive to spend time in our casino was just fun. Each player can request up to 3 active withdrawal requests at one time. Withdrawals are processed by the financial department within 24 hours, but the withdrawal limits and the period required for this procedure may vary, depending on the method of withdrawal, the status of the player's account, and other possible factors affecting the process of withdrawal. Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
One of the best and hot Casimos,i have ever played. The site is given a good overview about the Providers and there are so many slot games to protect. You can win good and you have ne the improvement that the slots are faked. The Chat answer quickly and is very helpful and professionel. So all stars are up for you,lovely stelario team ❤️
Dear MARTVSHENRY, Thank you for sharing your gaming experience at our casino. Thank you for such an objective and positive review about our casino. We are trying to increase the list of bonus offers. In our casino each consumer will be able to find interesting and individual offers. As you noticed our casino has a large list of different providers, we always try to be the first to publish a list of new top games from official developers. We are looking forward to seeing you again! Wishing you good luck! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you
Very good casino site, lots of providers, lots of bonuses, friendly support and fast support. 10 from me!!! Also cashout is really fast, and one of my biggest wins ever was on this site but sadly I didn't withdraw it :( :D
Dear DENINHOFC1989, Thank you for such a positive review of our casino. Our team is very glad to hear that you have enjoyed our casino. We are looking forward to seeing you again! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.
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One of the worst casinos i have ever played on and I have played on a lot of different casinos.
The KYC and withdrawal is a nightmare! Took 13 days to withdraw around 739 to my crypto-wallet.
Finished the wager with around 739 euros. Time to verify the account.
Went to the verification page on the casino website. Uploaded the documents. After a while I got a error-message saying that the photo of the passport could not be edited and that I needed to try again. I though that it was because I took the picture on my phone and transferred it to my computer before uploaded it. So I took a new picture with my phone and uploaded to the website with my phone.
After a while I got an error-message saying: " We could not verify your profile. Please contact our support team "
Sent email to their KYC email with all the documents. Took 3 days before I got any answer. Asked the chat everyday to help me with the verification. They just said that I just had to wait for answer on email. Although the terms say that the chat support can help with the verification.
At one point when I logged in to my account it showed 0 in my balance and when I tried to go into the wallet it said that the page could not be found. Needed too log in several times before the balance was correct. For the first time in my life I was thinking that I maybe not would get the money I had won.
After 3 days I got an email saying that my account was now vitrificated. Asked for a withdrawal of 400 euro ( their terms says that you can only ask for withdrawal of 400 euro each 24 hours). After a while I got an email saying that they had canceled the withdrawal and that I needed to make another withdrawal request and divide into several parts of 200 euro. Suddenly they make a new rule different from what it says in the terms.
The first 200euro took 24 hours, the next 200euro 48 hours, next 200euro 24 hours and the last 139euro 72 hours.
It was a lot of headache waiting for the payout and going back and forth on email and chat support.
Seems like they have no respect for their customers.
I will never play this casino or any of their sister-casinos again!!