Spinson Casino

Bonus offers are not right since they did not work. I got email I have bonus, I made depo and after that customer service wrote me '':It is at the discretion of the casino when and to whom bonuses are added. It is the management’s decision to use this discretion and not allow any type of bonus on this account''.
This is not common way to handle bonus offer.

I love the vast variety of games in this casino, I won 10,000 last year no problem with payout, they give free spins as loyalty and many other promos.

Only thing I dislike is no phone number or live chat, but I do always get prompt reply through email.

I can't believe how times flies, last year, almost one year since I have write my experience with the withdraw problem but I guess it wasn't a problem. Last year after this i have wrote I went to a vacation and forgot to make an up date, well better late then never, right. Ok, it might sound weird, but I totally changed my mind about this guys.

As I can see, nowadays many players have negative attitude about Every Matrix casinos, but as for me, I have never experienced any problem. Last year when I open my account and after several deposits had luck and won 400 euros and that was won from several free spins which they were offering every Thursday. So I didn't like the fact that no one has contacted me to send their documents, as having experience with some of the casinos where till you rich 1000 euros of withdraw,they don't ask for KYC verifications, but this guys asked immediately.

I have send my documents my account has been verified and in exactly 3 days the money was in my e-wallet, yes for an EveryMatrix casino I thought they are slow as i have withdraw from the same group of casinos which the KYC verification took several hours, but i guess because it was weekend that took them that long as they don't work on weekends I guess.

So far by my opinion they are really great, although they had few promotions for free spins which they were offering twice a week but as I can see they stopped with those two promos, but since they are sending me every Friday an sms free spins and the fact those Friday free spins are a bit more, 30 of them, I guess that's nice replacement of the previous promo.

I have deposited here many times and claimed many free spins offer, as they know to send sometimes 100% match bonuses which I find it interesting. They are having nice promotions,actually twice a week they will send you some free spins deposit offer and the fact that their wagering is X 35 the winnings or the bons only i find it as a friendly bonuses. Great casino, great customer support(still don't have live chat support, I think its time to be implemented) they will answer in several minutes, great promotion and nice loyalty for their active players.

Spinson Casino

7 years ago

Hi Katemak

Thank you for your kind words and we're really glad you enjoy our casino service. As you mentioned we focus a lot on free spins and if you combine all our free spins offers players can enjoy up to around 4000 free spins each month. We've also recently made some upgrades to our bonus system so we can now offer free spins bonuses on Net Ent, NYX, Play n Go, Betsoft and we are about to launch it on Quickspin and Microgaming as well.

Regarding live chat we've concluded that we won't go live. We've tried several casino operators live chat (to see what our competitors are doing) and we usually have to wait 5-10 minutes before someone replies and it takes a while to explain the issue and for them to resolve it. Instead we do our best to reply via email within 5 minutes and to have a solution in place as well and so far our members have been satisfied.

Have a great day and we are always here for any kind of feedback

Great selection of games never lags all my favourites and more
Email support is great with quick polite responses. Withdrawals are very quick to e-wallets an even to debit cards..love the weekly campaigns and promotions

Would like live chat but saying that email is very quick to respond. Nothing to really dislike

Well they have online slots. That is all about it.

Wagering on bonus is x70. Many slots do not contribute to the wagering. Terms and conditions are very unclear. Games constantly lag and you get thrown out, after I changed slots my balance is suddenly 20% smaller.
Shocked I tried to contact any customer service, which does not seem to exists at all.

Really and honestly the most terrible casino experience ever. Really ever.

Really don't know how I skipped this casino since I have account there pretty long time ago if not from their very beginning. I had pretty nice sum won from free spins and asked for withdraw... What I didn't like when knowing they are EM casino and I had great experience with all of them, the fact when I asked for a withdraw and checked the day after nothing in my e-wallet.

When I decided to contact their email support because they don't have live support I was given an answer they need my documents so they can verified my account, the fact that no one has contacted me to ask for documents that I found out by my self, if I wouldn't send them an email I would only wait and nothing will happen.... thumbs down for that one Spinson....

Well I have send all of my documents and still waiting for their verification, hope it will be done soon... Many players here said they have excellent experience with this guys and pretty fast withdraws, which in my case isn't...The other thing I realised that their casino rep is not so active here, actually almost one year he/she didn't appear at all, I guess not very interested what is the players opinion of their casino. Anyways will keep you updated what will happen next...

Nothing in particular. Never got the chance to play.

Got an email stating that I had a bonus waiting for me if I used the code provided in the email.
I tried the code but it did not work. After a few mails back and fourth I suddenly got a mail stating that the code was not valid anymore.
The 2 hour old mail clearly stated that the code was legal 10.06.17 and only then.
Anyway I don't think they actually know what they are doing so just play somewhere safer and more enlightened.

Great casino! Frequent promotions, a huge selection of games, fast withdrawals.

I would recommend to anyone!

This is a lovely casino. A great choice of games on offer and I actually prefer the free spins bonus rather than a match bonus which, on other sites, sets an almost impossible wagering requirement before being able to withdraw.

I would recommend running this on Chrome, rather than IE, as it seems to operate much better. I would prefer a 'live support' option, but the email support is EXTREMELY fast. I emailed a withdrawal inquiry and within minutes I had a response and minutes later the withdrawal was processed. Now that's what I call service! Highly recommended.

Just the lack of a live chat option. Apart from that, nothing to complain about :)

Spinson Casino

8 years ago

Hi THREESEVENS,

Thank you for you review,

We are aware that many members want to have a live chat and we hope that should be implemented shortly, but as you mentioned our lovely support team is really quick in answering.

Hope you will have a great week and god luck spinning!

Regards
www.spinson.com

I signed up and claim no deposit 10 free spins. I cannot remember on which game the free spins were credited but the winnings were poor. 1 or 2 more spins and I lost my winnings. I decided to make a deposit to give this casino a proper try. I deposited 200zar and claimed 30 free spins I think which was the first deposit bonus offer. The free spins were on Gonzo quest and what nice game to get free spins on. I like free spins on highly volatile games, because I am scared to lose my balance on them lol.

However, I just manage to win 18zar from 30 free spins, amazing right? Well it was not that amazing, but I just had to wager over 400zar for the free spins winnings and my deposit had to be wagered x5. So in total wagering was about 1400zar. I think I manage to complete wagering in 30 minutes and requested a withdrawal of 1000zar. I was not sure about the timeframe etc. and live chat was not available as that was around 10 or 11pm at night.

My withdrawal was processed in 12 hours which was very good and I did not expect that. I thought it was going to be verification and all the works. I really enjoyed myself at this casino. The game selection available to me was only Leander, Netent and PlaynGo which was okay, but could have been better if could have played NextGen but due to their license my country was restricted.

I will definitely come back to play some more on this casino and I like their free spins offers I receive via email and will claim them in future. Game selection and site navigation deserve a 7 from me. I was in contact with support and they were very friendly and helpful as well the next morning. As I was inquiring about my withdrawal before I knew that it was already in my neteller account. I would recommend you play here.

Spinson Casino

8 years ago

Thank you for your feedback FIEKIE247,

As you mentioned all players get 10 to 30 free spins on registration and then up to 999 free spins on their first deposit. Going from 30, 50, 300, 600 or 999 depending on deposit value.

We are trying to have a wide selection of games and currently have 761 slots and in total over 1000 games if including the scratch cards, table games and video poker from suppliers such as NetEnt, Microgaming, NYX ,Play'n'GO, Playson, IGT and a few more but sadly some of them have country restrictions we have to follow.

Let's hope you can catch our friendly live chat staff next time you are visiting and congrats on your winnings!

Spinson.com

Spinson? Spins-On? Never heard of the name before, until one active member here brought it out, well, he knows who he is, so no need to mention his name, unless he PMs me and say "you must...you must!", hehehe. But don't worry, be happy, buddy boy...we all know who you are! But if there's anybody who doesn't know...just too bad! Hahaha.

The introductory offers made by this new casino, Spinson, were nothing less than astonishing! 100 free spins, 300 free spins, 999 free spins, 1 million free spins...oops, sorry, started making me to daydream already! No, no 1 million free spins, sorry, unless you want to deposit thousands of dollars at a time. For me, I was happy enough to make a small deposit of $38 and got...err...was it 50 or 100 free spins? Damn! Can't remember now. I knew I should have written a review back then, when everything was still fresh in my mind, but at that time, I wasn't interested in writing reviews yet. No need to ask why. You probably know why. But if you don't, sorry, yet another 'just too bad!' for you! Hehehe.

The Bonus terms of the offers were something quite 'new' at that time. For example, if you deposit $20, wager it 5x, or $100, then you become eligible to get those free spins as offered, even if you then win early and make a withdrawal before playing the free spins. But, those free spins will still be subjected to 35x turnover requirement. This is what I wasn't so keen right from the start! The deposit doesn't get any bonus, so why must it need to be wagered 5x in order to get those free spins? If those free spins were wagering-free, then it would have made a lot of sense, but they weren't. Hence, I was never keen to take up any of Spinson's offer.

But, as the song goes, "que sera sera...whatever will be, will be", something that I thought I would not do, suddenly turned around, and I did it! Only God knows why! Yep, I deposited $38, got some nice free spins with it, and played my usual game. What game, I can't remember now, but I think it was...aargh...yes, Starburst! No, no Guns N Roses at that time yet, or I would have borrowed those guns and shot down those stars! Hahaha. Aah! You would think that I lost everything in the end, right? Nope! The stars were good to me on that day, very strangely enough, because I got one nice big win, then I quickly whamooshed outta there! Yeah, that was a quickie that one, a quick hit-and-run, a quick wham-bang-done, followed by a quickie getaway, but only after withdrawing $140 first, hehehe.

Well, I haven't returned to play at Spinson again since then. I would like to keep it on a winning track for as long as I can, but don't think it will be forever though. Just long enough for me to cherish that wham-bang thingie, until I become restless and all itchy, and hope for yet another one of those quickie! Hahaha.

Spinson Casino

9 years ago

Hi Afi4wins,

Thank you for your feedback, we do love our free spins here at Spinson and nice to hear that you got a win, and I hope your withdrawal was processed swiftly.

The reason we have a min turnover on your initial deposit is because players where depositing and then made a withdrawal right away without playing anything at all, just to get the 999 free spins which is not the intention of the bonus.

And I know it can be hard to keep track of what games you played where there are so many to choose from :)

Get in touch on PM and we will sort out some extra free spins for you

Regards
Spinson

Spinson Casino offer games from Microgaming, NetEnt, Nyx Interactive and Play'n GO software providers. I really like that they offer two of my favorite softwares. The website is very simple and I like it too. I registered here maybe one or two weeks ago. The main reason why I joined them is because I read many topics here at the forum about Spinson casino and all players like this casino so I decided to try it out.

After I read their promotions, I claim welcome bonus which gave me 50 free spins on some games which I could choose. After I used them, I played around 2 hours here and I made a small cash out too. I received the money next day, without any documents needed. I think this is because the withdrawal was really small, otherwise I could send them my documents for sure.

I like their promotions, sometimes I got some free spins without any deposit needed. Mostly I use them everytime when I see no deposit free spins, but last time I had some issues with free spins. They were not credited and I was a little bit dissapointed. I could contact their support, but the thing which I really don't like here is that they do not offer live chat support. Waiting for their reply isn't good thing, in live chat they would solve this in minutes.

Otherwise I like Spinson casino and I think I will play here again in near future. The main reason is because they do not have so many restriction games, all of my favorite count as 100% towards wagering requirements. I will rate it with 9 stars. I took them one star because of support, they could really offer live chat otherwise I do not have any bad words to say.

Spinson Casino

9 years ago

Hi Zerooo,

Thanks for your feedback, and glad to hear that your withdrawal went smoothly, and I hope that you will keep enjoying our games and promotions. Tomorrow we will also release all the games from IGT if that is a provider you like with great games such as Monopoly, Transformers and Family Guy.

We are aware many players are asking for a live chat and we hope to have it added shortly. If you drop me your username in a private message I can see if we can add you some extra free spins.

Spinson

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Spinson Casino

9 years ago

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At the time of this writing the Spins Casino is the latest online casino which I have joined. The casino offers many games from reputable software providers such as Microgaming, NetEnt and Play'n GO. My attention was caught by the fact that I found here on the AG that the casino offers 15 free spins for new players. But even if I have joined the casino through the link that we have here on AskGamblers, instead of 15 free spins I received only 10 free spins and that on the video slot game - Starburst.

Because of that I wanted to contact the casino support, but soon I have discovered that Spinson does not offer support via live chat. Anyway, in these 10 free spins I won a total of 0.29 euros but then happened something really incredible. In fact, I continued to play on the Starburst and after a while my balance, from the initial 0.29 Euro increased to 40 euros.

Then I stopped and I went on the casino cashier page. I could withdraw the money even without verification deposit but only on the banking account. Of course, to withdraw the money on some of the e-wallet as let’ say Neteller, it was necessary to make a deposit previously using Neteller. Instead of withdrawing the 40 euro on the bank account I have continued to play at the casino enjoying more than an hour on the Neteller slot games before I lost all the money. At one point, my balance was at 70 euros. That is really amazing fact that I was able from just 0.29 to reach 70 euros.

Beside to this bonus the casino also offers a free spins on your first deposit. For a deposit to 30 euros you will get 30 free spins, while the maximum number of free spins that can be obtained is 999, as you get if you make a deposit of 300 euros or more. All in all, I think that the Spinson Casino deserves 6 out of 10 possible stars. If the casino had support via live chat then it would be high 8 out of 10 stars.

Spinson Casino

9 years ago

Hi LilianInThaHouse,

Thank you for your review, the welcome free spins are 10+5 - just get in touch with support at [email protected] and they will let you know what the 5 free spins are on.

Since it is divided up among a few different games the 10 free spins works on Starburst and Gonzo's Quest the extra 5 changes weekly.

We know that a lot of players are asking for a live chat function and it is on its way.

Regards
Spinson

Spinson is a newly added casino on AskGamblers and I registered there at the beginning of January when I saw that they are a casino with Microgaming, Netent and Play'n Go software's and give 10 free Starburst spins for new players.After registration I indeed got the spins and won only few cents.

When it comes to bonuses they are a quite interesting casino as they don't offer any match bonuses. Having that said, I didn't make a deposit there till they got added here, because I wasn't sure about their trustworthy.

Few times now I have received 5 free spins on Twin Spin and Starburst, but all of those times I've had small winnings or nothing, so I haven't experienced their withdrawals.

Recently it came to my attention that they offer 25 free spins on Guns N Roses if you share a line about them on social network. I did that and sent them a screenshot to email support, as they don't offer live support. I think they should improve that as live support is very important thing for me. Within about an hour I received a response that the offer was available to only those who have made a previous deposit, so I didn't get it.

Only few days ago I finally made a deposit there. I had 13eur balance in my skrill account so I deposited only 13 euros and took 30 free spins on Gonzo’s Quest. I played the spins first and won almost 3 eur, but I noticed that they weren’t added to my balance. I played then Immortal Romance and lost all balance, hitting one big win of 20x bet. I still didn’t receive the free spins winnings, so I wrote them an email. Within an hour I got a reply that there was a delay and that I would get my spins winnings in an hour. I checked my balance then and received my winnings which I used on Starburst.

Overall I think Spinson is a decent and trustful casino, they have very good selection of games and nice looking lobby. They also are running various free spin promotions regularly so that's good. I would play there again and I recommend them.

Two things I missed there was that there's no live support and that there is no match bonus. I am a fan for match bonuses and mostly take those instead of free spins, so I would have liked to see something like that.

Spinson Casino

9 years ago

Hi Blondie,

Thank you for your review and your feedback. We are working on getting a live chat. I hope that will be solved sometime in Q2 this year. Regarding a match bonus, I can see your point on that one but we have taken another path then many other casino's and try to avoid complicated rules regarding bonuses and be generous about our free spins.

Get in touch with our support and you will get some extra free spins. Will send you a private message with the subject line you need to enter and I hope you will have a great Sunday

Everything. One of the fastest paying casinos. Honest and generous. They will be ranked in the top 10 soon! One of the best every matrix casinos.

Like all other every matrix brand. PUFFIN doesn't work and game selection offers only certain providers. 550 games where 500 are useless.

Spinson Casino

9 years ago

Thanks Johnny, appreciate the feedback and we are glad that you enjoy our service. Regarding the games we are about to add NYX and IGT as well, should be enabled in a few weeks time so by then we will have games from 5 different providers (Net Ent, Microgaming, Play n GO + the above mentioned). Have a great day.