Spinson Casino
- MGA licence
- UKGC licence
- iTechLabs certificate
- Responsible gambling tools available
- Support isn’t available around the clock
- No live chat
Editor’s View
Spinson Casino is a modern-looking, easy-to-navigate online casino where different types of casino games are only a click away. We immediately like that it’s licensed by two of the most revered gaming authorities, the UKGC and the MGA. It’s reassuring that the casino advertises their customer support in multiple places in the casino; however, the fact that they don’t have a live chat available could turn out to be an issue, if in a pinch.
General Information about Spinson Casino
Spinson Casino is a Malta-based online casino licensed and regulated by the Government of Malta and the UK Government. The website is available in three languages: English, German, and Finnish. Additionally, the casino holds the iTechLabs certificate which guarantees the randomness of game outcomes.
To learn more about Spinson Casino, feel free to continue reading our detailed casino review.
Payment Information and Options at Spinson Casino
You can easily find a list of all accepted payment methods on Spinson’s website under “FAQ”. To name a few available payment options, you can use anything from online bank transfer and cards like Visa, MasterCard, and Maestro to various e-wallets (Neteller, Skrill, PayPal) and even services like Trustly.
The maximum withdrawal amount per month is $7.000. Also, any amount larger than $2.300 will require you to go through additional verification procedures.
Additionally, Spins Casino lists all the necessary processing and withdrawal times, specifying they refer to business days only.
Customer Support at Spinson Casino
The Spinson Casino customer support can be contacted every day between 8am and 12am CET by sending an email or uploading documents directly. All you need to do is click on the “Contact Us” link and you will be taken to their customer support. Unfortunately, live chat isn’t available.
Games at Spinson Casino
Spinson offers a variety of online casino games. You can easily pick between live dealer games, online slots, jackpot games, check out new additions, or use the search function if you’re looking for a specific title.
The games are powered by some of the biggest names in the iGaming world, such as Netent, Games Global, Wazdan, NextGen, and others.
Spinson Casino's Commitment to Responsible Gambling
The Responsible Gambling section features a self-assessment test where you can check whether you might be having problems with gambling.
If you conclude you need a break from gambling, you can choose to set up personal limits, such as deposit limits (daily, weekly, monthly), time-outs (24 hours, one week, one month, six months), or self-exclusion of six months, one year, two years, or five years.
To request another specific time period of at least six months, simply contact their customer support service.
Final Verdict on Spinson Casino
Taking everything into account, Spinson Casino is a well-equipped casino site, licensed by some of the most reputable gambling authorities and committed to responsible gambling, which makes it worth players’ time. However, the downside is that there is no live chat and that the support team isn’t available 24/7.
If you sign up at the casino, you will be able to take advantage of their welcome bonus of 100 up to £25 with 25 Bonus Spins. The offer was valid at the time of writing but be advised that promotions and deals are subject to frequent changes.
Recommended by experts
Player Reviews
I love the vast variety of games in this casino, I won 10,000 last year no problem with payout, they give free spins as loyalty and many other promos.
Only thing I dislike is no phone number or live chat, but I do always get prompt reply through email.
I can't believe how times flies, last year, almost one year since I have write my experience with the withdraw problem but I guess it wasn't a problem. Last year after this i have wrote I went to a vacation and forgot to make an up date, well better late then never, right. Ok, it might sound weird, but I totally changed my mind about this guys.
As I can see, nowadays many players have negative attitude about Every Matrix casinos, but as for me, I have never experienced any problem. Last year when I open my account and after several deposits had luck and won 400 euros and that was won from several free spins which they were offering every Thursday. So I didn't like the fact that no one has contacted me to send their documents, as having experience with some of the casinos where till you rich 1000 euros of withdraw,they don't ask for KYC verifications, but this guys asked immediately.
I have send my documents my account has been verified and in exactly 3 days the money was in my e-wallet, yes for an EveryMatrix casino I thought they are slow as i have withdraw from the same group of casinos which the KYC verification took several hours, but i guess because it was weekend that took them that long as they don't work on weekends I guess.
So far by my opinion they are really great, although they had few promotions for free spins which they were offering twice a week but as I can see they stopped with those two promos, but since they are sending me every Friday an sms free spins and the fact those Friday free spins are a bit more, 30 of them, I guess that's nice replacement of the previous promo.
I have deposited here many times and claimed many free spins offer, as they know to send sometimes 100% match bonuses which I find it interesting. They are having nice promotions,actually twice a week they will send you some free spins deposit offer and the fact that their wagering is X 35 the winnings or the bons only i find it as a friendly bonuses. Great casino, great customer support(still don't have live chat support, I think its time to be implemented) they will answer in several minutes, great promotion and nice loyalty for their active players.
Hi Katemak
Thank you for your kind words and we're really glad you enjoy our casino service. As you mentioned we focus a lot on free spins and if you combine all our free spins offers players can enjoy up to around 4000 free spins each month. We've also recently made some upgrades to our bonus system so we can now offer free spins bonuses on Net Ent, NYX, Play n Go, Betsoft and we are about to launch it on Quickspin and Microgaming as well.
Regarding live chat we've concluded that we won't go live. We've tried several casino operators live chat (to see what our competitors are doing) and we usually have to wait 5-10 minutes before someone replies and it takes a while to explain the issue and for them to resolve it. Instead we do our best to reply via email within 5 minutes and to have a solution in place as well and so far our members have been satisfied.
Have a great day and we are always here for any kind of feedback
Great selection of games never lags all my favourites and more
Email support is great with quick polite responses. Withdrawals are very quick to e-wallets an even to debit cards..love the weekly campaigns and promotions
Would like live chat but saying that email is very quick to respond. Nothing to really dislike
Well they have online slots. That is all about it.
Wagering on bonus is x70. Many slots do not contribute to the wagering. Terms and conditions are very unclear. Games constantly lag and you get thrown out, after I changed slots my balance is suddenly 20% smaller.
Shocked I tried to contact any customer service, which does not seem to exists at all.
Really and honestly the most terrible casino experience ever. Really ever.
Really don't know how I skipped this casino since I have account there pretty long time ago if not from their very beginning. I had pretty nice sum won from free spins and asked for withdraw... What I didn't like when knowing they are EM casino and I had great experience with all of them, the fact when I asked for a withdraw and checked the day after nothing in my e-wallet.
When I decided to contact their email support because they don't have live support I was given an answer they need my documents so they can verified my account, the fact that no one has contacted me to ask for documents that I found out by my self, if I wouldn't send them an email I would only wait and nothing will happen.... thumbs down for that one Spinson....
Well I have send all of my documents and still waiting for their verification, hope it will be done soon... Many players here said they have excellent experience with this guys and pretty fast withdraws, which in my case isn't...The other thing I realised that their casino rep is not so active here, actually almost one year he/she didn't appear at all, I guess not very interested what is the players opinion of their casino. Anyways will keep you updated what will happen next...
Nothing in particular. Never got the chance to play.
Got an email stating that I had a bonus waiting for me if I used the code provided in the email.
I tried the code but it did not work. After a few mails back and fourth I suddenly got a mail stating that the code was not valid anymore.
The 2 hour old mail clearly stated that the code was legal 10.06.17 and only then.
Anyway I don't think they actually know what they are doing so just play somewhere safer and more enlightened.
Great casino! Frequent promotions, a huge selection of games, fast withdrawals.
I would recommend to anyone!
This is a lovely casino. A great choice of games on offer and I actually prefer the free spins bonus rather than a match bonus which, on other sites, sets an almost impossible wagering requirement before being able to withdraw.
I would recommend running this on Chrome, rather than IE, as it seems to operate much better. I would prefer a 'live support' option, but the email support is EXTREMELY fast. I emailed a withdrawal inquiry and within minutes I had a response and minutes later the withdrawal was processed. Now that's what I call service! Highly recommended.
Just the lack of a live chat option. Apart from that, nothing to complain about :)
Hi THREESEVENS,
Thank you for you review,
We are aware that many members want to have a live chat and we hope that should be implemented shortly, but as you mentioned our lovely support team is really quick in answering.
Hope you will have a great week and god luck spinning!
Regards
www.spinson.com
I signed up and claim no deposit 10 free spins. I cannot remember on which game the free spins were credited but the winnings were poor. 1 or 2 more spins and I lost my winnings. I decided to make a deposit to give this casino a proper try. I deposited 200zar and claimed 30 free spins I think which was the first deposit bonus offer. The free spins were on Gonzo quest and what nice game to get free spins on. I like free spins on highly volatile games, because I am scared to lose my balance on them lol.
However, I just manage to win 18zar from 30 free spins, amazing right? Well it was not that amazing, but I just had to wager over 400zar for the free spins winnings and my deposit had to be wagered x5. So in total wagering was about 1400zar. I think I manage to complete wagering in 30 minutes and requested a withdrawal of 1000zar. I was not sure about the timeframe etc. and live chat was not available as that was around 10 or 11pm at night.
My withdrawal was processed in 12 hours which was very good and I did not expect that. I thought it was going to be verification and all the works. I really enjoyed myself at this casino. The game selection available to me was only Leander, Netent and PlaynGo which was okay, but could have been better if could have played NextGen but due to their license my country was restricted.
I will definitely come back to play some more on this casino and I like their free spins offers I receive via email and will claim them in future. Game selection and site navigation deserve a 7 from me. I was in contact with support and they were very friendly and helpful as well the next morning. As I was inquiring about my withdrawal before I knew that it was already in my neteller account. I would recommend you play here.
Thank you for your feedback FIEKIE247,
As you mentioned all players get 10 to 30 free spins on registration and then up to 999 free spins on their first deposit. Going from 30, 50, 300, 600 or 999 depending on deposit value.
We are trying to have a wide selection of games and currently have 761 slots and in total over 1000 games if including the scratch cards, table games and video poker from suppliers such as NetEnt, Microgaming, NYX ,Play'n'GO, Playson, IGT and a few more but sadly some of them have country restrictions we have to follow.
Let's hope you can catch our friendly live chat staff next time you are visiting and congrats on your winnings!
Spinson.com
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Spinson Casino Bonuses
Spinson Casino: 250 Extra Spins on Copy Cats
Spinson Casino: 20 Extra Spins on Copy Cats
Spinson Casino: 750 Extra Spins on Copy Cats
Bonus offers are not right since they did not work. I got email I have bonus, I made depo and after that customer service wrote me '':It is at the discretion of the casino when and to whom bonuses are added. It is the management’s decision to use this discretion and not allow any type of bonus on this account''.
This is not common way to handle bonus offer.