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Spinrise Casino

Item: Spinrise Casino
Rating: 7.3
Author: Sharon D.

Our Rating CasinoRank

7.3/10

CasinoRank

Player Rating 71 reviews

9.2/10

71 reviews

Complaint Response 9 complaints

2 days avg. 9 complaints

AskGamblers Quick Overview

Editors View

You can enjoy all the latest online slots and casino games once you're a member at Spinrise Casino. Signing up takes a few moments and you’ll have seamless access across all devices. You’ll be greeted with 24/7 live chat, active bonuses and promotions, a loyalty program and a VIP club to earn exclusive perks and rewards.

Sharon D.

What we like

Good selection of payment methods
24/7 live chat
Good set of responsible gambling tools available

What we don’t like

Multiple country restrictions

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Spinrise Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.spinrise.com/

Established

2024

Licences

Curacao Gaming Control Board

Company

Hollycorn N.V. Casinos

Affiliate Program

Moon Partners

Languages

English, German, Italian, Norwegian, French

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile

General Information about Spinrise Casino

Spinrise Casino provides a safe and secure online casino environment for eligible countries around the world. You can play from any web browser, or you can enjoy the mobile casino experience on the go. To access your mobile account, register or log in using the latest smartphones and tablets. One account works seamlessly across all devices, and you can see which games are available as you read our expert casino reviews.

The casino supports multiple languages and once you enter the Spinrise kingdom, you’ll also benefit from their loyalty program. The more you play, the higher level you’ll reach. You can enjoy cashback and free spins!

There is also a VIP Club. This is aimed at the most active members and allows you to earn exclusive perks and rewards. You can also fast-track your entry into VIP based on the amount of deposits you make. All the information is available when you visit the VIP page.

Deposit Methods

Visa, MasterCard, Paysafecard, Rapid Transfer, Bank Wire Transfer, Revolut, Skrill, Neteller, MiFinity, Bitcoin, Dogecoin, Ethereum, Tether, Litecoin, TRON, Ripple, Interac, Flexepin, MuchBetter, instaDebit

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Skrill, Neteller, MiFinity, Bitcoin, Ethereum, Tether, Dogecoin, Litecoin, Ripple, Interac

Withdrawal Fees

Withdrawal Limit

EUR 5,000 per day, EUR 10,000 per week, EUR 20,000 per month

Currencies

Australian dollars, Canadian dollars, Euros, Swiss francs, Danish krone, Norwegian kroner, New Zealand dollars, Swedish kronor, US dollars, Bitcoin, Ethereum, Tether, Litecoin, Ripple, TRON, Dogecoin

Pending Time

0-48 hours

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 3-7 days
Card Payments 3-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at Spinrise Casino

The casino supports all the major payment providers, and all transactions are free of charge. The minimum deposit and withdrawal is €20.

You must complete the verification process before you can make a withdrawal. The casino will send you instructions when this is due.

You can withdraw up to €7,500 per week or €15,000 per month. However, if you have earned VIP access, you may have higher withdrawal limits and all progressive jackpots are paid in full.

Game Providers

1spin4win, 1x2Games, 3 Oaks Gaming, 4ThePlayer, 7Mojos, Amatic Industries, Apparat Gaming, Avatar UX, Belatra, BGaming, Big Time Gaming, Slammer Studios, Blueprint Gaming, Boomerang, Booming Games, Betsoft, Bulletproof Games, CT Interactive, Electric Elephant, Endorphina, Evolution Gaming, Evoplay, Ezugi, Fantasma Games, Felix Gaming, Four Leaf Gaming, Fugaso, GameArt, GameBeat, Gamevy, Gamzix, Habanero, Hacksaw Gaming, Igrosoft, Iron Dog Studios, KA Gaming, Kalamba Games, LuckyStreak, Mancala Gaming, Mascot Gaming, Merkur Gaming, Mr. Slotty, NetEnt, NetGame, Nolimit City, Novomatic, Nucleus Gaming, Peter & Sons, Platipus Gaming, Play'n GO, Playson, Playtech, Popiplay, Pragmatic Play, Quickspin, Red Tiger Gaming, ReelPlay, Reevo, Reflex Gaming, Relax Gaming, Revolver Gaming, Skywind Group, Slot Factory, SmartSoft Gaming, Spearhead Studios, Spinomenal, Swintt, Thunderkick, Tom Horn Gaming, TrueLab Games, Turbo Games, Yggdrasil Gaming, Zillion Games, AceRun, Ainsworth Gaming Technology, Amusnet (Former EGT Interactive), BitPunch, Champion, Crazy Tooth Studio, Elk Studios, Eyecon, Foxium, Gamomat, Golden Rock Studios, HungryBear, Just For The Win, Lightning Box, Northern Lights Gaming, Old Skool Studios, Onlyplay, Push Gaming, Games Global, Realistic Games, Red Rake Gaming, Skillzzgaming, Snowborn Games, Spin On, TaDa Gaming, Kitsune Studios

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Games at Spinrise Casino

The casino is home to thousands of games, including the latest online slots games, bonus buys, and progressive jackpot slots. You can use the menus to help you navigate around the game types or use the search bar to find your favourite games. You can also use the drop-down menu to see which providers are available in your country.

You can enjoy lots of table games, with multiple variations of online poker, blackjack, roulette and much more. There are versions of video poker, including Deuces Wild and other popular variations.

The casino also has lots of live casino games available. You can play games of Live Baccarat, Live Roulette and the popular Live Game Shows. You’ll find providers like Evolution Gaming and Pragmatic Play Live.

Deposit Limit Tool

Yes

Wager Limit Tool

Yes

Loss Limit Tool

Yes

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Spinrise Casino’s Commitment to Responsible Gambling

The casino supports responsible gambling measures, which can be accessed through your account. You can use the Personal Limits feature to set limits on your deposits, losses and wagers. You can also limit how much you spend in one game, or limit your activity on the whole.

To limit the amount of time you spend gambling, you can activate the session limit. Once active, the restriction takes effect instantly. If you hit the limit, you will be automatically logged out of your account. You can set the limit from a period of 6 to 1000000 minutes.

If you need to take a break, you can activate the cooling-off limit. However, if you need something longer, you can self-exclude. You can also self-exclude by request, which means you can send the casino an email and let them know how long you want to close your account.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Customer Support at Spinrise Casino

If you need help, you can use the 24/7 live chat feature. You can speak to an agent to address any questions or concerns you may have.

However, if you need any other kind of support, the casino can also be contacted by email. They aim to reply to all email requests as quickly as they can.

It may also be worth checking the FAQ section which has covered the most common questions.

Suggest an edit

Complaints

Read the complaints other players have left for Spinrise Casino. Learn more about complaints.

Show all complaints

Submit complaint

Ignores my wishes to self exclude

I have tried to self exclude myself from spinrise since 16 of June. I explained that I have a gambling problem, but still they don’t take it seriously. The reply on my requests is always that I can set a deposit limit, and when I answer that I want to self exclude, it gets quiet. As I have a gambling problem, I continue to gamble. I think I sent request for self exclusion 6-8 times, but no answer. I have a huge net loss, and I think casinos that don’t take responsible gambling seriously should have a loss of license. After my latest request of self exclusion, I got an answer after approx 2 weeks. This time I didn’t gamble at all. The answer from spinrise was this: My friend,what’s going on? Come on, we’ve already talked about the options, and now—look! It’s the magical season! 🎄
The Advent Calendar starts tomorrow, which means a new, awesome bonus every single day!

All I want for Christmas is to self exclude myself from spinrise casino for ever, and hopefully get some of my losses back, from the date I requested self exclusion.

Unresolved

Ignoring my request to set a deposit limit

Hello again. About a month ago I filed a complaint because Spinrise casino refused to exclude me from the casino. The complaint got rejected due to insufficient proof. I do not understand why since I attached several screenshots of emails.

Since then I have made several attempts to get them to close my account, with no luck. Recently, I have asked them to set a deposit limit (see the attached emails), but I still get the same answers from support. They offer me bonuses and present arguments as to why a deposit limit is not a solution, instead of just honoring my request.

I see there are two other complaints about self exclusion that have been resolved, so I am hoping this complaint will make the casino respect my request for deposit limit. I just want to play responsibly; something that is impossible with how the spinrise casino support handles my requests.

Resolved

Self exclusion not implemented

I have requested several times to be excluded in this site They cajoled me to accept bonuses or set limits but when I requested a 100 euro per month limit they tried to dissuade me. I then asked again to be excluded for 1 year and have heard nothing back and the account remains accessible to me
I followed their instructions for exclusion going through their support via email as they don’t offer a means to set limits or exclude to punters to self select.

Resolved

They will not self exclude me for a month now

After asking regularly for over a month, spinrise has still not self excluded me. I have made it very clear that I have a gambling problem and need to be self excluded. Attached emails only show the past weeks but multiple emails with no response or action.

It has been over a month and I have begged them for self exclusion. Dozens of emails to all their support/vip emails. I have reached out to their live chat on numerous occasions.

Resolved

Permanent account Closure

Hi I submitted a complaint against this casino for making it impossible to close my account permanently due to a gambling addiction to which they basically refused to do and the did but only closed it for roughly 2 weeks and opened it again and I of course lost a bunch of money because I've closed all my other accounts and have a gambling addiction. I need this account permanently closed and they just won't do it because they know ill spend money I even got to the point of asking them to set a 50 dollar monthly limit just to avoid the back and forth because it is causing me so much stress and anxiety and they won't even do that for me they just keep giving me the run around telling me my VIP manager is not available and is the only one that can set the limit or close my account. This is disgusting behavior and I've never had to deal with this with any other casino. Please help me to get them to close my account. My email account name is < email removed >

Resolved

$2313

Refused to exclude me for 4 months after multiple requests

Over the past 4 months, I have requested an exclusion from Spinrise multiple times, clearly stating that I have a gambling problem.

i have been ignored and bribed with bonuses and encouraged to deposit and play more.

Today, they told me that further communication and co-operation are impossible, and my account is closed due to my gambling addiction.

I request a refund of my deposits as I have clearly stated that to them for months

Unresolved

€60000

Constantly delaying account closure request

Spinrise casino is delaying/ignoring my request to close my account permanately. I feel like I am playing too much at the moment and want close my account. On their website RG tools section it says that a player can close the account via live chat or email. When you go on live chat they ask you to email the request. I requested over days ago writinf in an email ”I am playing too much and want to close my account” and still no acrion has been taken and I have been able to deposit freely. I want the account closed and deposits refunded from this period. The only reply I got was 3 days ago ”your account manager will get back to you”
How can it be that I can not close account? It has been 5 days and 4 hours since my request

Unresolved

Refusing to close my account

I have emailed numerous times to ger my account permanently closed, only to be met with bot/ai responses. I've asked at least 8 times now and they still haven't closed my account. Not really sure what to do from here apart from lay a complaint, as I've tried asking them multiple different ways.

I have had the below response as least twice when requesting my account to be closed.

I completely understand where you're coming from, and I truly respect your decision. Gambling should always be a fun and enjoyable experience, and if you feel like you need a break, that's completely valid.

Just know that we'd really love to have you with us, especially with exciting promotions and events coming up. Maybe taking a step back and playing at your own pace could help? No pressure at all — just know that we value you, and whenever you decide to play again, we'll be here. Let me know how you'd like to proceed!

Resolved

Refusing to close my account after numerous requests

I have written this casino many, many times asking to close my account. They are not closing the account. Instead, they respond by asking if I am sure, or other snake-like manipulative questions. I want my account closed and I never want to hear from this casino again. I have attached the latest request along with their response, again asking if I am sure I want to close the account and lose all the non-existent and fake benefits they pretend to offer. I want my account closed and any real legitimate casino respects these decisions. Spinrise does not.

Resolved

Complaint Statistics

Resolved 6

Avg. Amount $ 7,943

Avg. Complaint Duration 11 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

9.2/10 ● 71 reviews

Top reviews from our players

Inactive user

11 months ago

1/10

A lot of games, but no chance. Worst experience ever. No fun.
A lot of deposit methods to lose your money very quickly. Therefore don't play here. Make no deposit.

It was incredible. No random, no chance anyway. No bonus game, no notable spin, even not one. I think the RTP was almost ZERO. It had nothing to do with a genuine game. My funds go down directly. I have never seen such a bad casino. It was really incredibly bad. The problem is, that it has nothing to do with random or luck. No random, no luck, no chance.

Dear Player, We’re sorry to hear that your experience at SpinRise did not meet your expectations. We understand that gaming outcomes can sometimes be frustrating, especially when luck isn’t on your side. However, we want to assure you that all our games operate under strict RTP (Return to Player) and RNG (Random Number Generator) regulations, which are controlled by licensed game providers to ensure fairness and randomness. While we understand that losing streaks can be disappointing, please remember that gambling should always be viewed as a form of entertainment rather than a way to guarantee winnings. If you have any concerns about specific games or need assistance, our support team is available 24/7 via live chat or at [email protected]. Best regards, SpinRise team

Spinrise Casino 11 months ago

Spinrise Casino News

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