Spinrise Casino Complaints - Withdrawal & Other Problems

Spinrise Casino - Account closed request ignored

I have been asking for weeks/months for them to close my account as I am a problem gambler. They have been ignoring my emails. When I contact livechat ...

Spinrise Casino - Repeated failure to process self exclusion requests

I am filing a formal complaint against SpinRise Casino for repeatedly failing to process my requests for self-exclusion.I have been struggling with a ...

Spinrise Casino - Refuse to close my account

Spinrise refuses to permanently close my account. I am filing a formal complaint against Spinrise Casino because they refuse to permanently close my ...

Spinrise Casino - Closing account is not happening

Despite repeated requests via email to close the account, the account is still active, and there has been no response from support. In live chat, they ...

Spinrise Casino - Unprocessed Self Exclusion Request and Responsible Gambling Breach

Operator: Spinrise.com (operated by Metlait SRL)Registered Email: < email removed >Username: < username removed >Disputed Amount: $320 CAD​On August ...

Spinrise Casino - Able to deposit after self exclusion requested so many times

I have requested self exclusion multiple times over multiple days via chat. I can't get my chat transcripts as they tell me to email but emailing gets ...

Spinrise Casino - Withdrawals pending for a long time

I would like to file a complaint regarding my withdrawal issue with Spinrise.My withdrawal has been pending for a long time, and I have not received a ...

Spinrise Casino - Complaint Against Spinrise Casino Failure to Act on Repeated Requests for Responsible Gambling Measures

To Whom It May Concern,I respectfully submit this complaint concerning Spinrise Casino and what I believe to be a serious failure to implement ...

Spinrise Casino - Request permanent account closure and ignored

I recently opened an account with Spinrise casino. Due to struggling with gambling, I reached out via chat to permanently self- exclude and was told ...

Spinrise Casino - Failure to close account and self exclusion

Notified the casino on 12th April of my wish to close my account and opt for self-exclusion for reasons of problem gambling.From then on, I received ...

Spinrise Casino - Ignoring my requests to self exclude

For the second time this week I have requested spinrise to close my account as I want to self exclude. Again, they are ignoring my email. Please see ...

Spinrise Casino - Removed my deposit limit again

Since I signed up at spinrise in July 2025, I've had deposit limits being set, then removed without my approval, again and again. I filed a complaint ...

Spinrise Casino - Attempt to close my account

Hello, I reached out to Spinrise casino last week to close my account. I outlined in my email that I was no longer comfortable keeping my account open ...

Spinrise Casino - Ignores my wishes to self exclude

I have tried to self exclude myself from spinrise since 16 of June. I explained that I have a gambling problem, but still they don’t take it ...

Spinrise Casino - Ignoring my request to set a deposit limit

Hello again. About a month ago I filed a complaint because Spinrise casino refused to exclude me from the casino. The complaint got rejected due to ...

Spinrise Casino - Self exclusion not implemented

I have requested several times to be excluded in this site They cajoled me to accept bonuses or set limits but when I requested a 100 euro per month ...

Spinrise Casino - They will not self exclude me for a month now

After asking regularly for over a month, spinrise has still not self excluded me. I have made it very clear that I have a gambling problem and need to ...

Spinrise Casino - Permanent account Closure

Hi I submitted a complaint against this casino for making it impossible to close my account permanently due to a gambling addiction to which they ...

Spinrise Casino - Refused to exclude me for 4 months after multiple requests

Over the past 4 months, I have requested an exclusion from Spinrise multiple times, clearly stating that I have a gambling problem. i have been ...

Spinrise Casino - Constantly delaying account closure request

Spinrise casino is delaying/ignoring my request to close my account permanately. I feel like I am playing too much at the moment and want close my ...

Spinrise Casino - Refusing to close my account

I have emailed numerous times to ger my account permanently closed, only to be met with bot/ai responses. I've asked at least 8 times now and they ...

Spinrise Casino - Refusing to close my account after numerous requests

I have written this casino many, many times asking to close my account. They are not closing the account. Instead, they respond by asking if I am sure ...