Spinit Casino has been closed.
Spinit Casino is a brand operated under the Genesis Affiliate program, a program that has been blacklisted due to the usage of unethical business practices in its relationship with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.
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Share your thoughts with other playersTop Reviews From Our Players
Hi LOBSTER22, thank you for taking the time to review us. Please note that every single customer has to be verified as per our Licence, this is written in our T&C accepted by yourself upon registration. The verification process can follow different patterns and with these, even a different timeframe, depending on the documents requested to verify the customer. It can take a bit longer than usual depending on how long it takes to receive the right documents, rest assure that rules and requirements applied to verify them follow the licence guidelines and are aligned with anyone else. Feel free to contact us for any update or info, we would be more than happy to help you further. Regards, Spinit Casino Team
Earlier this year I realised that the Genesis group of casinos were giving out some of the best multi-stage new player bonus packages of any of the online casinos so was looking around for another one I could play after I’d finished at Genesis casino when I stumbled across Spinit. It seems like a lot of the big casino groups are launching a new brand every other month these days, and generally speaking I wish they would concentrate on maintaining the quality of their existing sites. That said, Genesis seems to do a pretty good job with each of their launches, and Spinit is no exception.
Whilst there is nothing particularly remarkable about the sites design, it does look good and is perfectly functional. The tagline seems a little bit overcooked to me though – surely “Spin it to win it!” would have been perfectly acceptable, rather than the somewhat bizarre “Spin it, dare to win it” they decided to run with? I don’t know maybe I spend a bit too much time thinking about the branding of these online casinos … I guess I’m easily amused!
Spinit proudly boasts over 1300 games and I’ve definitely spotted many more providers than are listed here on this page at Askgamblers. I’m not sure when Big Time Gaming was added to the Genesis casinos but for me that’s definitely a major omission from this page as their slots as I play a lot of their games at the moment. I’ve also noticed a bunch of Oryx and Yggdrasil games here, but I’m sure there could be lots of other developers who need adding to the list here I haven’t spotted.
As with most of the other Malta based casinos verification here isn’t done automatically and requires the usual pile of documents… for me I needed my card, e-wallet, proof of address and passport, but there were a couple of slightly unusual requests whilst getting through KYC as well. It wasn’t really a problem but did take a couple of days which ended up stretching out the time it took to receive my first withdrawal, which was already extended because of the insistence on using a card to deposit rather than Skrill if I wanted to get my new player bonuses.
One last notable thing about SpinIt is the large number of extra promotions they offer in addition to the welcome bonuses. There are regular reload bonuses on Mondays & Fridays, plus some other offers as well. I’ve been playing here as opposed to the other Genesis casinos because of these offers so definitely recommend you check this place out!
Hi CATAPULTAUDIO, thanks a lot for reviewing us and for your words! It is showing us how much can be valued our hard work to such a cool Casino and are super happy to see that you appreciated it. These kinds of reviews from our customers make us proud of our selves and show us the right pattern to follow keeping up the good work! We wish you good luck for the future, feel free to contact us if you need assistance or eventual info. Regards, Spinit Team
Good choice of games.
Really easy to decline bonus which is good when you don’t want a wagering requirement.
Good bonus offers.
Nothing else to say here.
Very very slow withdrawal process, always trying to delay your withdrawal till you reverse it and lost it again!
Very bad support
Very long verification procedure like all other casinos from the same company GENESIS!
Stay away if you don’t need any problems.
Hi HAMO0014, we are sorry to see that you did not like the experience within our Casino. Please note that all our CS should verify themself as per our T&C: 5.5. The identity of the player will be verified upon registration, deposit and/or withdrawal as required by regulations. If in your case we asked you to verify your account upon withdrawal, this could influence a bit the Withdrawal process time. We confirm indeed that any withdrawal can be processed only once the Customer has been correctly verified. Anyway if you need assistance or further info, feel free to contact us and we will help you :). Regards, Spinit Casino team
Good choice of games and very easy site to use
Really easy to decline bonus which is good when you don’t want a wagering requirement.
Quick withdrawal (until verification)
First withdrawal was quick but currently been trying to verify my account for almost a week. Sent what I thought they needed but as I use PayPal I had to chase to find out what they need. Eventually they told me and This was sent 5 days ago and I am still not verified??
If this hadn’t taken so long my review would be a 10 and if it’s not verified soon my review will be a 1!
Hi JULESR1974, Thank you for your patience, please note that we can see that your account has been verified. We are sorry to see that you did not enjoy the verification experience within our Casino, sometimes the verification process can take a bit longer than usual, depending on the documentation needed to verify it. Feel free to contact us for assistance or info, we will be more than happy to help you further. Regards, Spinit Casino Team
Made a deposit on Sunday Sept 8th and managed to win 1000$. Made the withdrawl request and it was deposited into my bank account via etransfer on Tuesday Sept 10th. Very fast payout. I don't understand why there are so many negative reviews. Thia casino was the easiest to withdraw from.
Nothing much to dislike. Maybe 24hr chat would be useful for some people. Living in Canada the time difference can be a bit tricky but besides that I can't think of anything that I can say that is bad about Spinit Casino
Hi PATRICKGIRARD, thanks for your nice review. We are really glad to see that we bring you good luck and also thank you for your words, here at Spinit.com we are thrilled to hear such good feedback! Do not hesitate to contact us if you need assistance, we will be more than happy to help you further. In the meantime, we wish you good luck at the casino. Regards, Spinit Team
Withdrew money 6 days ago now and still hasnt been processed. I have emailed and asked on live chat and was told I would have a email when it was processed. Should not take that long at all so I doubt ill be playing on the site again.
Hi CORMACYAWL, thanks for reviewing us. We are really sorry to hear this from you, we can completely understand that sometimes thinking to wait a bit for your withdrawal can be frustrating, please note that every single customer should be fully verified before processing the Withdrawal and for this it can take a bit longer than usual. Hope you understand that this does not mean that we are not doing our best to let our customers being satisfied for the experience on our Casino. Wish you a lovely day and feel free to contact us for further information :) SpinIt Team
Wonderful I played the first time I won € 500 I didn't click Even the chat after a day I had the money in the bank I M player from germany
Great kisses I have nothing to say there are no flaws I found no flaws
Hi BASTIANO Thank you for taking the time to leave your feedback. Its great that you are enjoying our casino and find it simple and easy to withdraw your winnings, congratulations and we wish you the best luck for the future. Wishing you a great day.
This site has my favorite game on it.
I feel lucky on this site as I collected £200 on registration on after depositing and playing with a total of £50 pounds. The processing of my winnings only took about 36hrs, I am just waiting to see it in my bank now which should take 1 to 3 days so I should see my lovely win by this Friday at the latest. The customer service are friendly and very helpful.
I love the play for fun each game has, you can really test each game before you play with your own money, and there's no interruptions with deposit now messages.
There is a favorite games list you can add to.
The site has an easy to use layout with all your transactions for game play deposits and withdrawals is easy to find.
Its simple to set any limits on your account so its easier to control your gambling, which I have done after my little spending spree. I didn't take the bonus on my deposits so I can't comment on the free spins ect but I understand there's a wagering goal to hit before its real withdrawable cash, so I possibly might not ever add the bonus to my deposits but I am happy to play a little and win a little. Loving this site so far.
Love the fact someone from the site reads and replies to all reviews good and bad it shows real customer care, I haven't seen any other casino/slot sites do that.
Can you get book of gold: double chance on your site I have only ever played it in free play and would love to see if its lucky for me with real money.
Processing is a bit of a wait but if you can resist the 'cancel withdrawal' button, your golden! Cause that little button is a wicked temptress ;-)
dear AMCADA83 Thanks for much for your lovely review! It's a delight to read how pleased you are with your SpinIt experience :) Wishing you all the luck for the future.
Lay-out of the casino, games are nice and all live games
Extreme slow withdrawal and Kyc takes longer than 72h! They wait for this because players reserve there withdrawal and lose there profits again. So watch out for this tactic of this cheating way to let players lose there money. Beware bonus many games are restricted.
Good afternoon PLAYER333 Thank you for your valuable feed back. i'm sorry this process seemed to take a little longer than expected we try to keep within the 72 hour period however sometimes routine checks can delay this, were happy to see that you have won and hope you continue to do so. I wish you a fantastic day.
When you start they have good games. Withdrawing funds is a problem they ask you to verify account which getting details is sometimes quite tricky to get.
They can mislead you with false promises of free spins which they don't tell you until you deposit a certain amount then you have to deposit a certain amount each day for ten days which costs yourself a good sum of money. My advise stay clear liars is a good word for them.
Dear ALLYTRAFFIC Thank you for taking the time to leave us a review this is much appreciated. Due to our licensing and regulations - we have to ensure all players are verified . Sometimes the security team will ask for extra documentation which I understand can be frustrating, but this is part of what makes us such a secure casino. If you need any help with your verification please feel free to send me a PM!
So where do we start..
They have a nice site, easy to navigate and find stuff.
Good bonus promotions and an ok wager on the bonus.
Good deposit and withdrawal options.
The games are very laggy and and very often does it happen that u get an error in the middle of the game and u have to restart the slot wich is very annoying...
They have withdrawal limits daily/weekly/month which is just bad.
Verification says 24h or maybe 72 if busy.. It takes more then that for some reason.
Withdrawals also take long time u have to go on live chat to complain to get ur withdrawal processed which should not be needed. I won around 9k euro took almost 3 weeks to get out since they do 1 withdrawal a day.
So if u have patience you can play here...They do verify and cashout but very slowly.
Dear SAGBAB, Thank you for taking the time to leave your feedback. Usually if the games are lagging slightly this can be resolved by upgrading your flash player or using a different browser - we recommend Google Chrome :) It's great to hear that you enjoy the site though and are taking advantages of the bonuses we have on offer! If you need any assistance feel free to PM me any time. Thanks!
This has to be the best online casino I have used, very friendly and efficient help available online or offline,
I made a withdrawal for £40 late on the Friday afternoon and the payment was in my bank on Saturday morning, this is by far the fastest payout I have ever encountered in the many years that I have been gambling online,
As I’m sure everyone knows most casinos will say it takes 3-4 working days to get paid out, knowing that most gamblers will reverse the withdrawal in that time, well done spinit, you get my vote for casino of the year.
Nothing to dislike but for some reason I have to write a dislike or I can’t post this review, so my dislike would be that I don’t win on every spin 😂😂
Dear FATSTEVE, Thanks for much for your lovely review! It's a delight to read how pleased you are with your SpinIt experience :) If you PM me your username I will add you some free spins as an extra thank you for being such a great customer! Thanks again and have a lovely day
Good slots, no lag and nice site. Has all the latest games
Verification process takes 2 weeks. Support cannot help most of the time, emails messages are unclear vague.
Dear MOI210516, Thank you for your feedback. In certain cases, the verification process can take a longer time if there is an investigation underway. If you ever need assistance feel free to send me a personal message! Have a lovely day :)
Nice looking page. The games work nicely. Can't really complain about the bonuses they' re giving. I have also found the customer service adequate.
I got this "wait.. what" feeling when I read that spinit is aiming to be a casino of the year. There are so many things that are far from being player-friendly.
1. The verification process lasts for a week. It's feels really predatory to be really easily able to cancel the withdraw week after the withdrawal.
2. The max cash out even from deposit related free spins is 100eur or equivalent. If you win more, you'll then again face a long period of waiting. The waiting time is for them to make the internal checks. One really gets the feeling that they are seeking every possible loop hole to confiscate the winnings.
3. They charge for depositing. 0.8eur even from a small deposit is quite an unpleasant phenomenon nowadays.
Dear 0R1511, Thank you for taking the time to leave your review. Firstly, at SpinIt we do not charge for any deposits or withdrawals. If you have a received a charge, this may be from your bank or preferred payment method, so it is best to speak to them regarding this. I understand it can be frustrating having to wait for a withdrawal but we do process these as soon as we can. If you have won from free spins then the game play will need to be checked before the funds are released. If you ever need assistance at the casino please let me know. Have a lovely week ahead!
Good selection games, friendly staff and so on. Good selection deposit providers also.
Site don't have page where to watch ongoing bonus wagering. Freespins max withdrawal is very low only 100 euros. Opened account there 2 months ago but still haven't win properly. Deposited total ca 2000 euros in two months.
Deposited money in there and then changed my mind and asked withdrawal but they holded my money for a no reason 3 days and I played eventually all in. Recommend to stay away from this casino.
Dear INGMAR56, Thank you for your feedback. If you click on My Account then Bonus and Balance, you will be able to see your remaining wagering requirement. I am sorry to hear that you have not had much luck at the casino so far - I hope that this turns around! If you ever need any assistance please let me know and have a great day :)
To be honest, everything. Verification did take slightly longer than a few other casino's I am with but I always think it wise to verify your account with the documents required prior to making withdrawal requests. Fine selection of slots & Ieven managed to clear the wagering requirements thanks to some good wins on various slots even at stakes of around 40-60p. Customer service professional & courteous & quick to respond.
All in all a fine experience & no issue's with getting paid out. Just stick to the t & c's folks.
Maybe adding Yggdrassil & WMS slots would be worth considering.
Dear BUBBAGUMMIDGE, Thank you so much for your lovely review! I am glad to hear you that lady luck was on your side with us :) congratulations on your win and if you ever need any assistance please send me a PM! Have a great day :)
Spinit is one of the best casinos I have every played at and I have played at many! Fast withdrawals, super friendly staff who always help me when I ask them questions, and they actually pay you your money unlike sites like Miami dice “STAY AWAY”. Spinit have loads of games and it’s just super straight forward I have so many sites I play on and this is honestly such a good place to play, they actually pay you what you win.
Only one scratch card game, free spins usually come in 20s maybe 50s would be better, but I can’t complain .
Dear Abbey, What a pleasure it is to read your lovely review. It is great to hear that you are happy playing with us at SpinIt! Have a lovely week ahead :)
I have to say I really do enjoy this casino out of almost all that I've played at. The RTP at least for myself has been amazing better than all other casinos.The staff are really friendly and effective when I've been in touch and they have a great reward scheme even for low depositing players. It took nearly 48 hours for them to verify my account because I had forgot to sign my CC but when I sent it back they verified and processed my withdrawal straight away!
weekly & monthly withdrawal limits nothing else really besides that
Hi DANDAN137, Thank you for your kind review. I can't tell you what a pleasure it is to read how much you are enjoying the site. Our staff always try to be as friendly and helpful as possible, so it's great to hear that you agree. I hope that your good luck continues and have a lovely day :)
The service is great, friendly staff, Payout is fast and hassle free. The games work very well.
The fact that they advertise with 1200 games but that really depends on which country you live in. Some games are not available in some countries. That is why I only give 9 stars. For me speed of pay out and reliability is the most important aspect of any casino.
Dear MEREL25, Thank you so much for your lovely review. It is super to hear that you are enjoying your time on SpinIt! I apologise that not all of the games are available in the Netherlands, this is due to regulatory requirements. I hope that your good luck continues and have a great week ahead :)
Good choice of games that's all I have good to say about them don't bother would be the other thing I'd say
Chat desk is a waste of time so are complaints via email. My money obviously it's good enough for them as they seem keen enough to lose there players so easily. Good luck spinit you'll need it for the future the way you treat your players
Hi SKYDIVER000, Thank you for your feedback. I am truly sorry to hear that you have not enjoyed your SpinIt experience. Please feel free to send me a PM and I can try to help? Hope that you have a lovely week ahead!
I had a few good wins which in comparison to other casino's is not bad.
Sent an email with my documents as per requested when withdrawing, although I don't understand why some companies do this and some don't just seems like a delaying process. Additionally they said it could take up to 72 hours to verify so I waited that period to find they "hadn't received my email" even though it went to the right address which I made clear when I sent out the email again with a screenshot for them. When I sent it out again I get an email saying the files are now too big and they cannot open them, they are between 5-7mb each, do they live in the stone age or something. Absolutely poor service. As with many casino's they are more than happy to take your money but as soon as you want to withdraw some you need to constantly hit the round the head with a shovel.
The fact withdrawals are pending and can be subject to cancellation is another tactic to try and get you to continue using the funds and risk losing it all. This is all denied by them obviously but it is disgusting from these multi-million pound companies
Dear Mark-2489, Thank you for taking the time to leave a review. I am sorry to hear about your frustration with the verification process, I understand this can take longer than desired due to our extensive checks. It is unfortunate that you had some trouble sending in documents, but we do need these as a requirement of the UKGC/MGA. If you need any future assistance please feel free to PM me. Have a lovely week :)
Sites great - Signed back into the site after time off -Sent verification docs yesterday and was verified in 27 minutes after I sent my email - followed the information on the site word for word. Withdraw was processed 22 hours by the payment team, just waiting on the money hitting my account.
As this was my first withdrawal I had a few questions that the live chat staff (Oscar) was more than happy to help me with after it was processed by the payment team.
Reading the replies of spinit above it looks like they are taking everything on board which is great, couldn't ask for someone to do anything more than that...
The size of the front page...Mobile friendly (I know) but I find myself shrinking the page down to get more information.
Keno is not working?
Hi HMVPMETAL, Thank you so much for your kind review. I cannot tell you how happy we are to hear that you are enjoying the site and have had such a positive experience. I have forwarded this to Oscar as well you will be pleased to hear. Regarding the font size, this is something I have forwarded to the relevant team - thank you for the feedback. All the best and have a great day!
Stable site, good choice of games especially Play N Go
Getting your winnings out of them is like pulling teeth.This week I had a win and it was in pending for 4 days. Had to spend over an hour on live chat and make a formal complaint to get them to process it even though they say 48 hours. I have had my documents checked over a year ago and make equally slow withdrawals before too. Don't reply with all the b*****t about being responsible company and taking a little longer over security checks.
I was promised on Tuesday it would be done Wednesday and then only got done when I really kicked off on Thursday.
Their VIP programme is rubbish too.
Doesn't mean anything you still get terrible service.
When will these companies learn that when people win they want their money.
Hi Jol, Thank you for your feedback. It is a shame to hear that you were frustrated by the verification process, we have strict regulations to adhere to which is what makes us such a safe and secure casino. Unfortunately this means these processes may take a little more time than we would like, but that is something we are always striving to improve upon. It is good to hear you enjoy the choice of games though! If you ever need assistance with anything feel free to PM me.
The site is easy to navigate, have lots of games and their support is very responsive! Got my account verified same day as I sent in my documents and first withdrawal arrived within 2 days.
The maximum bet is low and some of my favorite games are not allowed when playing with a bonus.
Hi Vimala, Thank you so much for your kind feedback. I am really glad to hear that you are enjoying the site and our support. If you need any assistance please do not hesitate to ask! Have a lovely day!
Hmm, I like this place because you can gamble here with real money, how about that dear AG friends ?
Seriously, I tried them out this week, registered and tried 50 euro plus welcome bonus plus free spins. Outcome was not that bad for me as some others write here in heir review. Won a bit after wagering, made withdraw request. That was on Monday evening. A few hours later they asked for my docs. Sent them Tuesday afternoon.
On Thursday morning I received confirmation, all docs were ok, payment would follow. On Friday, yesterday, I received my money.
So, registering, deposit, playing, verification and money received within 5 days. Not very fast but an ok to my opinion as long it is sure you get paid.
What I dislike is that I could only play Netent slots with my deposit plus welcome bonus money. I have seen in their tc s that a number of slots were excluded with this bonus but I could not find a much easier to read condition that only almost all Netent slots were ok to play. Maybe I oversaw it, did not check later on.
Dear Volendam101, Thank you for taking the time to leave a review. I am pleased to hear that you were lucky on the site and that your withdrawal is now with you. You are able to enjoy your bonus money on most of our games, although these do count different percentages to the wagering requirement. The list of games which the bonus cannot be used on is found on our Bonus T+Cs page: https://www.spinit.com/en-eu/termsandconditions/generalbonus All the best!
Beware of the rules regarding your bonus. I accidentally pushed the max bet button once (throughout £800 of the wager) and they confiscated my winnings. Also a nightmare to get verified if you wanted to withdraw anything.
Hi Thedjd4, Thank you for leaving some feedback. I am sorry to hear that your winnings were forfeited, unfortunately we must have terms and conditions for the bonus money which I am sure you can understand. In future it is always best to check these terms before playing to avoid any further disappointments! I hope you have a lovely day!
Lots of Games thats about it nothing else to say.
They love to take your money but trying to withdraw is not very a very pleasant experience. They try every trick in the book to stop you very slow processing times. Verification process is the worst I've ever encountered.
Hi Trevor1942, Thank you for taking the time to leave a review. I apologise for the slow processing of your documents, this is usually due to our thorough security checks and work load although I understand it can be frustrating having to wait. If you need assistance with anything else please do not hesitate to ask. Have a great day!
Deposit goes fast to site, losing it easy, games are nice.
All awful chat and speed of verify, you had to send many time your pictures and all takes that 72 hours and they do that again and again then same person what you speak at chat send that back to you other reason, if you are CASINO and want people to play your silly casino,make sure at 2017 people get withdrawals under 2 weeks..Avoid this casino and tell your friends too!!!"
Dear Arix31, Thank you for your feedback. I understand it can be frustrating having to wait for your documents to be processed but this is due to the thorough checks we must make in order to remain a secure casino. Although we are always looking for ways to improve and speed up this process so your comments are much appreciated. Take care!
Good choice of games. And that's about all that's good
Painfully slow withdrawal process. Takes 4-5 days just to get you documents verified. Then another 4-5 days to get your money. AVOID!
Hi Jamielake88, Thank you for your comments. I apologise for your wait during the withdrawal process. We pride ourselves on being a safe and secure casino so unfortunately this means the checks we make sometimes can take a little longer than desired. If you need any assistance in future please don't hesitate to ask!
I like the fact it's meant to be licensed and that they have slots.
When registering - it said my email was already registered - so I asked for a new password and it said the email did not exist in their system! So I joined and used my personal email address rather than my generic one (that I use for most casino/group on etc type things).
The next day I chatted with a rep and asked what was going on, he explained I was banned for life from their casino - no explanation - so I researched and found out that they are actually under the 'Everymatrix' umbrella. He had the cheek to say I did something 'forbidden' so I told him his company had committed fraud by not disclosing this information but waiting for me to deposit before closing.
I was self excluded from EveryMatrix Casino's- and the terms of the self exclusion was that I could not open other casino's linked to their umbrella. I was not aware of this when signing up - that their sister site is Casino Cruise.
This company took money off me fraudulently so I'm reporting them to the LGA and my bank.
Hi Googoomillions, I am sorry to hear of your negative experience with us, this is not how we want any of our players to feel. We follow strict responsible gaming procedures which mean that any self exclusion on our other websites will affect your account with us which I am sure you can understand. I wish you all the best for the future!
The choice of games are good - I hadn't played for a while and forgot my password - all this was sorted very quickly.
They seem to have most games available from most providers and the layout / platform looks good.
If you want a real challenge ?? Try and get paid by this casino !!!
I deposited / won and then cashed out.
Need to verify my account - fair enough - sent the information.
Apparently it takes 72 hours ( yes you read that correctly ) to verify / look at documents and then a further 48 hours to process the withdrawal - so FIVE days !!!
I have absolutely no doubt I will get an email in a few days saying one fo the documents is wrong etc so the whole 72 hours will start again ??
Its just ridiculous - I fully understand that these casinos have to work within certain guidelines - have checks / balances to complete but 5 days ???
There is more and more competition out there online and many casinos now pride themselves in paying players quickly - I will keep you posted how longer actually takes to get my money but I am not confident/
Pls stay away from here and find casinos that actually pay there players within a reasonable and fair amount of time.