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Spades Queen Casino has an excellent selection of games and bonuses. The site is user-friendly, with plenty of menus to help you navigate to where you need to be. There’s also a good selection of payment methods and support options.
- Excellent selection of payment methods
- Low deposit options
- 24/7 live chat
- Low withdrawal limits
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Spades Queen Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Spades Queen Casino
Spades Queen Casino is an online casino offering a mix of games, from slots to live casino games. You can sign up using AskGamblers and the casino is available from most devices, including the latest smartphones and tablets.
The casino is owned and operated by Dama NV and is fully licensed and regulated.
The casino supports multiple languages so you can choose your preferred language at any time. We’ve listed these languages in our tabs above. Then, below, you’ll see our extended casino reviews so you can get more information before you play.
- E-Wallets 0-24 hours
- Bank Transfers 0-72 hours
- Card Payments 0-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Spades Queen Casino
The casino supports a wide range of payment options and it’s also a casino that accepts crypto. The minimum deposit and withdrawal is €10 and there are no payment fees. If you want to accept the best casino offers, the minimum deposit may vary.
You can withdraw up to €7,500 per week and €15,000 per month. If you have earned a VIP status, you may be entitled to higher withdrawal amounts and progressive jackpots are paid in full.
Games at Spades Queen Casino
The casino is home to more than 7,000 casino games, including crypto-friendly titles. You can enjoy the latest online slots from a list of top gaming providers which are listed in the games lobby. You can select and view your favourites or browse the entire collection. You can also use the search engine to find games.
If you prefer table games, there are versions of blackjack and roulette and other popular online casino card games.
There is also a good mix of live casino games, with more than 300 to choose from. These are hosted by real life dealers so you can bet against them and other real players.
Spades Queen Casino’s Commitment to Responsible Gambling
The casino supports responsible gambling, and when you register, you’ll have access to a Personal Limits feature. You can set limits on your deposits, losses and wagers. The feature can be accessed through a support request when you send them an email. You can also set a session limit which will log you out once you have reached the limit.
If you need to take a break you can set a cooling-off limit, or you can set a self-exclusion limit. You can not deposit or withdraw funds when this limit is active. For a more permanent limit you can contact the casino.
Customer Support at Spades Queen Casino
If you have any questions, you can contact support, and one of the fastest options is live chat. You can launch the feature to speak to a live chat agent. We’ve tested the feature and were transferred immediately with no queuing times. We’d like to note that during busy periods, there could be a queue. Live chat is 24/7, so we’re confident that you’ll get the help when you need it.
If you need help outside of live chat, you can email the casino, who are constantly monitoring their inbox, to give you a prompt reply.
You can also visit the Support section for access to an online contact form.
Complaints
Read the complaints other players have left for Spades Queen Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hello there, Thank you for taking the time to share your experience — we truly value your feedback. I’m sorry to hear that navigating our site hasn’t been as smooth as expected. We’re continuously working on improving usability, and your input really helps us prioritize the right areas. Regarding your concern about previously played games — you can actually find a full overview of your gaming activity by going to the “History” section in your profile menu. This shows your recent plays, bets, and more. As for the “New Games” section — we appreciate the note! It includes both newly released titles and newly added ones on our platform, which can sometimes include slightly older games recently integrated by our providers. While we’re currently partnered with many top studios, we’re always expanding and bringing in fresh titles and providers to keep things exciting. If there’s anything specific you’d love to see or if you need help finding games that suit your style — feel free to reach out anytime. We’re always here to help! Best regards, Spades Queen Team.
Good ,game selection, decent bonuses, a clean website, had some good entertainment playing here overall and for the most part solid casino. Responsible gaming tools were good (have changed)
What I dislike about the casino is having made a deposit at the beginning of October and at the moment it's 23rd Nov I still can't play my deposit. Reason being the casino like some other sister sites have removed the limits section from the profile area and I have an old loss limit in place which I'm unable to remove. Support hasn't been supportive at all and simply tells me I need to email them a removal request, which I do however I never get any reply. For this they blame me and say their email is blocked and I can assure that I checked the list and they are not on it. So where do you go with a situation like this? Where is the casino taking some initiative and trying to remedy a situation like this, why have some of these dama casinos simply just removed the limits section so people like me can just remove what's needed and move on. In the end I have gifted my deposit to the casino and closed my account. Such a silly scenario and how professional to just blame the player for not being able to play their deposit?
Dear Genovese, Thank you for your feedback and for taking the time to share your experience. We are pleased that you positively evaluated our game selection, bonuses, and overall platform usability. We are also grateful for your appreciation of our responsible gambling tools, as improving them is one of our top priorities. At the same time, we sincerely apologize for the difficulties you have experienced due to the loss limit and the subsequent delay in resolving the issue. We want to clarify that our policy requires a formal request to remove or change limits. This is to ensure high standards of responsible gaming and protect our users' interests. We understand that this process may seem inconvenient, especially if you experience delays in receiving a response from our support team. Your situation is extremely important to us, as we strive to be a trustworthy and honest casino. We deeply regret that you did not receive proper support from our team. In some cases, emails may indeed be blocked or end up in the spam folder, but such technical issues should not affect your gaming experience. We are working hard to eliminate these issues. We recommend that you contact our support team again at [email protected] with detailed information about your request. We consider your comments on the ease of access to limit management. We are already analyzing ways to make this process easier and clearer for our players while maintaining important verification mechanisms to ensure we remain responsible. We regret that your experience with us was not what you expected and we will do our best to rectify the situation. If you decide to contact us again, we will review your request and assist you immediately. We sincerely hope that, despite this incident, we will be able to leave a positive impression on you in the future. Best regards, Spades Queen Team.
SpadesQueen offers an exceptional online casino experience with a vast selection of games, user-friendly interface, and responsive customer support. The graphics are stunning, and the gameplay is smooth, making it easy to enjoy. I appreciate the generous bonuses and promotions that enhance my gaming experience. Highly recommended for both new and seasoned players looking for fun and excitement!
Hello there, Thank you so much for your kind words and for sharing such a positive feedback! We are truly honored to hear that you enjoyed your time with us. Our goal is to make every experience within our kingdom smooth and enjoyable, so knowing you appreciated the games, graphics, and support means a lot to us. We always strive to give our players the royal treatment, and your feedback is greatly appreciated. If there’s anything else we can do for you, don’t hesitate to let us know. We look forward to welcoming you back to the world Queen of Spades soon! Warm regards, SpadesQueen Casino Team
I think they have a very good game selection. The bonus program is also quite good. And there are some possibilities. Deposits also worked out quickly and well.
Support is a cheek. Only Standard Statements.
I've been waiting for my money for 2 days. It's a cheek in 2024. Therefore, not recommended for me. I have contacted support several times in this regard, but nothing has happened except standard phrases so far. Especially at dama casinos, I am used to it much differently.
Dear Kingeckrim! Thank you for taking the time to share your experience. We're glad you appreciated our game selection and our Queen's Kingdom bonus program! Regarding the delayed withdrawal and your experience with support, we're sorry to hear that it affected your experience. We always strive to be transparent and safe in every aspect of our service, and your comments are important to us in order to improve our service. We would like to assure you that all withdrawal requests are processed on a first-come, first-served basis and may be subject to a number of factors, including security checks and banking procedures. We do our best to ensure that these processes are completed as quickly as possible, but sometimes they may take longer than expected. We have already passed your complaint on to the appropriate department and our courtiers are working to resolve the situation as soon as possible. We promise that we will do our best to speed up the withdrawal process and improve the quality of support. Your problem will not be ignored, and we really want to find a way to your satisfaction. We also kindly ask you to contact the support team via live chat or email [email protected] so that we can discuss all your concerns regarding your royal account. Thank you for your patience and understanding. If you have any further questions or suggestions, please do not hesitate to contact us - we are always here to help! Best regards, Spades Queen Team.
It's easy to navigate and looks like every other Dama N.V casino. it has most of the games that I want to play and easy deposits. But they are missing a lot of games from hacksaw and push gaming
I now have multiple withdrawals pending but nothing has been sent even tho I'm fully verified as requested. Currently, as I write this have a pending withdrawal that has been pending for 50 hours and still not sent. I also have a few other withdrawals that have been pending for between 5-30 hours and nothing on them either. I have asked support for help and if they can contact the relevant department, but I keep getting the same auto message they type that withdrawals time can vary If they need to check something, bla, bla, bla. I will update this review when and if they do send the money. but as of now, I don't have a good experience here. Dont understand how it can vary so much from other dama n.v casinos as they send the money within 12 hours. and these guys haven't in 50 hours....
Dear Valuable Player, Thank you for your feedback and detailed description of the situation, that arose during the game in the kingdom. Our Queen and her courtiers understand your concern and apologize for any inconvenience caused during the processing of your withdrawal. We would like to clarify that the processing time for withdrawals can vary depending on several factors, such as verification requirements, the number of requests pending, and the payment provider's performance. Sometimes the process may take longer than usual, especially if additional verifications are required. To resolve your situation as quickly as possible, we recommend that you contact our support team via live chat or send us an email to [email protected]. Please indicate that you are the author of this feedback and we will immediately take your request into processing to resolve this issue as soon as possible. Thank you for your understanding and patience. We do our best to provide the best possible service to our players and greatly appreciate your feedback. Sincerely, Spades Queen Support Team.
Everything goes perfectly from the deposit to the gaming experience and from there to the quick withdrawal! The KYC process is also fast and uncomplicated. First class customer service.
The tools for responsible gaming should be easier to find. But setting game restrictions can be done very well through the customer service! No major flaws in my opinion!
Dear Popperssi, Thank you for your feedback on our service! We are very pleased to hear that the processes from deposit to gaming experience, as well as the fast withdrawals, met your expectations. We are also grateful for your appreciation of our KYC process and customer service. Your comments on the tools for responsible gambling are very valuable to us. We understand the importance of easy access to these tools and will work to make them even easier to find. That said, we're happy to have our support staff available to help you with your gaming restrictions. We are always striving to improve our services, and your feedback helps us to do so. If you have any additional suggestions or questions, please contact us. Best regards, SpadesQueen Team
Spadesqueen has a good selection of games and is an easy-to-navigate site. Their KYC process is great - easy. It is the quickest I have ever been verified and you can do so straight away. Another feature is their service. I became a VIP fairly quickly and have a dedicated VIP manager. The standout difference here is that you can live chat with them and sort out any issues in a timely manner. Other sites just don't stack up in this regard and it really makes a difference. Most importantly they are a safe site to play at and are licensed. I recommend giving them a go...
Need to iron out some of their promotions, but fixed any issues I had... I think VIP leveling system should be adjusted so it can be acquired more easily.
Dear Locmac, Thank you for your detailed feedback! We are very happy to hear that you like our SpadesQueen website and found it easy to navigate. Your positive comments about the wide selection of games and the easy KYC verification process are extremely important to us and we always strive to provide the best experience to our players. We are also happy to have you as a VIP customer. Our team works hard to provide timely support via live chat, and we're happy that you've noticed. It really does make a difference in customer service and we try to make your experience as comfortable as possible. Your comments about the promotions and the VIP tier system are very valuable. We are always open to improvement and will consider your suggestion to make the system even more accessible to our players. Thank you for your loyalty and recommendation! We hope you will continue to enjoy playing at SpadesQueen. Best regards, SpadesQueen Team
It's the same as all other Dama NV-branded casinos. Easy to navigate and quick verification. cool royalty theme. Lot going for the casino other than their dismal withdrawal times.
Waiting over 60 hours for a withdrawal is unacceptable in today's casino climate. Chat was unwilling to help and they basically told me I'd get my money, If and when they feel like it. There are better more efficient casinos to play at. Don't bother playing here unless you want a headache.
Dear Badshylock, Thank you for your feedback and for sharing your experience. We sincerely apologize for the inconvenience caused by the delay in your withdrawal. We understand that waiting more than 60 hours is unacceptable and frustrating. Your feedback is very important to us, and we are already working to improve our withdrawal process to ensure fast and efficient payouts in the future. We would like to inform you that the withdrawal process may take some time, as it involves many checks to ensure that no fraudulent activity is taking place. We will also provide additional training to our support team so that they can provide more qualified assistance in such situations. Please send us your details by email [[email protected]] and we will make every effort to resolve your situation as soon as possible. Thank you for your patience and understanding. Best regards, SpadesQueen Team
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Really difficult casino to navigate. Very limited gaming providers too. New games tab shows old games too. There's no tab for recently played games which makes it hard to find previous games you've played.