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Spades Queen Casino

7.2
CasinoRank
5.5
Player rating 3 reviews
Complaint response 0 hours avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Excellent selection of payment methods
  • Low deposit options
  • 24/7 live chat
What we don’t like
  • Low withdrawal limits
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, Canadian, German

Established

2024

Licences

Curacao

Affiliate Program

Casino Type

Instant Play, Live Casino, Mobile, Sports, Crypto Casino

Deposit Methods

Visa, Maestro, AstroPay Card, Zimpler, EcoPay, SticPay, Trustly, Skrill, Bank Wire Transfer, Interac, MiFinity, Jeton, MuchBetter, Neteller, Neosurf, Bitcoin, Bitcoin Cash, Litecoin, Tether, Ethereum, Dogecoin, MasterCard

Currencies

Euros, US dollars, Norwegian kroner, Australian dollars, Canadian dollars, New Zealand dollars, South African Rand, Japanese yen, Brazilian reals, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, Tether, Ripple, TRON, Binance Coin

Withdrawal Methods

Visa, MasterCard, AstroPay Card, Zimpler, SticPay, Trustly, Skrill, Bank Wire Transfer, Maestro, Interac, Jeton, MiFinity, MuchBetter, Neteller, Neosurf

Withdrawal Times

EWallets: 0-24 hours
Bank Transfers: 0-72 hours
Cheques: Not offered
Card Payments: 0-72 hours
Pending Time: 0-48 hours

Withdrawal Limit

EUR 7,500 per week, EUR 15,000 per month

Software

Pragmatic Play, Play'n GO, Push Gaming, BGaming, Betsoft, Booming Games, Relax Gaming, Amusnet (Former EGT Interactive), 1spin4win, 3 Oaks Gaming, 4ThePlayer, 7Mojos, Amatic Industries, Amigotechs, Atomic Slot Lab, Avatar UX, Belatra, Big Time Gaming, Blue Guru Games, Blueprint Gaming, Boomerang, Bulletproof Games, Electric Elephant, Elk Studios, Endorphina, Evoplay, Ezugi, Fantasma Games, Fazi Interactive, Fugaso, GameArt, Gamevy, Gamomat, Gamzix, Givme Games, Golden Hero Games, Golden Rock Studios, Habanero, Hacksaw Gaming, High5Games, Holle Games, Iron Dog Studios, KA Gaming, Kalamba Games, Kiron Interactive, Leap, LuckyStreak, Mancala Gaming, Mascot Gaming, Merkur Gaming, Mr. Slotty, NetEnt, NetGame, Nolimit City, Northern Lights Gaming, Nucleus Gaming, Onlyplay, Oryx Gaming, Platipus Gaming, Playson, Playtech, Games Global, Quickspin, Red Tiger Gaming, ReelPlay, Reflex Gaming, Revolver Gaming, Skywind Group, Slot Factory, SmartSoft Gaming, Spade Gaming, Spribe, Swintt, CT Interactive, Thunderkick, TrueLab Games, Turbo Games, Vibra Gaming, Wazdan, Yggdrasil Gaming, Tom Horn Gaming, Spinomenal

RTP

Not publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editors View

Spades Queen Casino has an excellent selection of games and bonuses. The site is user-friendly, with plenty of menus to help you navigate to where you need to be. There’s also a good selection of payment methods and support options.

General Information about Spades Queen Casino

Spades Queen Casino is an online casino offering a mix of games, from slots to live casino games. You can sign up using AskGamblers and the casino is available from most devices, including the latest smartphones and tablets. 

The casino is owned and operated by Dama NV and is fully licensed and regulated. 

The casino supports multiple languages so you can choose your preferred language at any time. We’ve listed these languages in our tabs above. Then, below, you’ll see our extended casino reviews so you can get more information before you play. 

Payment Information and Options at Spades Queen Casino

The casino supports a wide range of payment options and it’s also a casino that accepts crypto. The minimum deposit and withdrawal is €10 and there are no payment fees. If you want to accept the best casino offers, the minimum deposit may vary. 

You can withdraw up to €7,500 per week and €15,000 per month. If you have earned a VIP status, you may be entitled to higher withdrawal amounts and progressive jackpots are paid in full. 

Customer Support at Spades Queen Casino

If you have any questions, you can contact support, and one of the fastest options is live chat. You can launch the feature to speak to a live chat agent. We’ve tested the feature and were transferred immediately with no queuing times. We’d like to note that during busy periods, there could be a queue. Live chat is 24/7, so we’re confident that you’ll get the help when you need it. 

If you need help outside of live chat, you can email the casino, who are constantly monitoring their inbox, to give you a prompt reply. 

You can also visit the Support section for access to an online contact form. 

Games at Spades Queen Casino

The casino is home to more than 7,000 casino games, including crypto-friendly titles. You can enjoy the latest online slots from a list of top gaming providers which are listed in the games lobby. You can select and view your favourites or browse the entire collection. You can also use the search engine to find games. 

If you prefer table games, there are versions of blackjack and roulette and other popular online casino card games

There is also a good mix of live casino games, with more than 300 to choose from. These are hosted by real life dealers so you can bet against them and other real players. 

Spades Queen Casino’s Commitment to Responsible Gambling 

The casino supports responsible gambling, and when you register, you’ll have access to a Personal Limits feature. You can set limits on your deposits, losses and wagers. The feature can be accessed through a support request when you send them an email. You can also set a session limit which will log you out once you have reached the limit. 

If you need to take a break you can set a cooling-off limit, or you can set a self-exclusion limit. You can not deposit or withdraw funds when this limit is active. For a more permanent limit you can contact the casino. 

Final Verdict on Spades Queen Casino

You can sign up at Spades Queen Casino and claim a 100% welcome bonus on your first deposit. These bonuses are subject to change and are often country-specific. 

You can choose from an array of online slots, including the popular Book of Dead Slot, or there’s a good mix of table games and live casino games. 

If you need help, the casino has a 24/7 live chat feature. You can choose from an excellent selection of payment options and cryptocurrencies, and they are fully licensed and regulated by the Government of Curacao. 

Player Reviews

5.5
3 reviews
Sort by
Date
Relevance
Player rating
Popperssi
May 18, 2024
10

Everything goes perfectly from the deposit to the gaming experience and from there to the quick withdrawal! The KYC process is also fast and uncomplicated. First class customer service.

The tools for responsible gaming should be easier to find. But setting game restrictions can be done very well through the customer service! No major flaws in my opinion!

locmac
May 14, 2024
0

Spadesqueen has a good selection of games and is an easy-to-navigate site. Their KYC process is great - easy. It is the quickest I have ever been verified and you can do so straight away. Another feature is their service. I became a VIP fairly quickly and have a dedicated VIP manager. The standout difference here is that you can live chat with them and sort out any issues in a timely manner. Other sites just don't stack up in this regard and it really makes a difference. Most importantly they are a safe site to play at and are licensed. I recommend giving them a go...

Need to iron out some of their promotions, but fixed any issues I had... I think VIP leveling system should be adjusted so it can be acquired more easily.

Spades Queen Casino
July 12, 2024

Dear Locmac,

Thank you for your detailed feedback!

We are very happy to hear that you like our SpadesQueen website and found it easy to navigate. Your positive comments about the wide selection of games and the easy KYC verification process are extremely important to us and we always strive to provide the best experience to our players.

We are also happy to have you as a VIP customer. Our team works hard to provide timely support via live chat, and we're happy that you've noticed. It really does make a difference in customer service and we try to make your experience as comfortable as possible.

Your comments about the promotions and the VIP tier system are very valuable. We are always open to improvement and will consider your suggestion to make the system even more accessible to our players.

Thank you for your loyalty and recommendation! We hope you will continue to enjoy playing at SpadesQueen.

Best regards,
SpadesQueen Team

badshylock
May 2, 2024
1

It's the same as all other Dama NV-branded casinos. Easy to navigate and quick verification. cool royalty theme. Lot going for the casino other than their dismal withdrawal times.

Waiting over 60 hours for a withdrawal is unacceptable in today's casino climate. Chat was unwilling to help and they basically told me I'd get my money, If and when they feel like it. There are better more efficient casinos to play at. Don't bother playing here unless you want a headache.

Spades Queen Casino
July 8, 2024

Dear Badshylock,

Thank you for your feedback and for sharing your experience. We sincerely apologize for the inconvenience caused by the delay in your withdrawal. We understand that waiting more than 60 hours is unacceptable and frustrating.

Your feedback is very important to us, and we are already working to improve our withdrawal process to ensure fast and efficient payouts in the future. We would like to inform you that the withdrawal process may take some time, as it involves many checks to ensure that no fraudulent activity is taking place.

We will also provide additional training to our support team so that they can provide more qualified assistance in such situations.

Please send us your details by email [[email protected]] and we will make every effort to resolve your situation as soon as possible.

Thank you for your patience and understanding.

Best regards,
SpadesQueen Team

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